SellerChamp vs Spruce

RATING:

4.3

(93)

SellerChamp has 93 reviews and a rating of 4.34 / 5 stars vs Spruce which has 29 reviews and a rating of 3.21 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (93)
3.2 (29)
Ease-of-Use
4.5 / 5
3 / 5
Value for Money
4.5 / 5
3 / 5
Customer Support
4.5 / 5
2.5 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
May 13, 2024
August 31, 2023
Pros/Cons
  • Pros

  • My special appreciation to [SENSITIVE CONTENT], who has been assisting us so much, always promptly and in a professional manner.
  • Sensitive content hidden] and the support team are amazing and extremely responsive. I am consistently impressed with their ability to follow through on rapid bug fixes and enhancements.
  • Cons

  • The only negative thing I find is when scanning and submitting the items right to Amazon the number of shipments created can be very high.
  • I had to shut down all 10,000 listings and start over. Customer service was no help in finding the problem.
Read all user reviews
  • Pros

  • Spruce offers more functionality and is much easier to train new employees on. I am a big fan of the General Ledger module and the ease of use in producing monthly financial reports.
  • I also like being on the cloud as opposed to having inhouse servers. I like how the system updates POS transactions to the accounting modules.
  • Cons

  • I struggle with this, maybe once something is voided or deleted it is gone, no recovering it.
  • No feedback from developers when we send in issues with the software.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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3 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos