All Shipturtle Reviews

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Aparna

Consumer Goods, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Ship Turtle for The Nestery

Our biggest advantage with Ship Turtle has been vendor visibility and control on inventory and order management, thus freeing up our team's time to take on other tasks.

PROS

We are an Indian marketplace for children's products (www.thenestery.in). We have used Shipturtle for the past 3 months. We liked how it simplified the AWB booking process, and split our orders across our 200+ vendors seamlessly.

CONS

1. Picklist based on vendor barcode. 2. Does not sync with Shopify completely so any order edits in shopify except cancellations need to be done across both platforms. 3. Does not allow change in payment mode (again point 2, does not sync completely with Shopify).

Reason for choosing Shipturtle

Cheaper and more early stage, hence ability and willingness to customise. The team is very prompt and always available on Whatsapp.

Vendor Response

Thanks for the comprehensive and balanced review. We are working on many areas as we scale with you and hopefully address all the areas for improvement you have shared

Replied April 2021

Deepak

Apparel & Fashion, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Incredible Product

PROS

As a marketplace, we were struggling with manual processing of orders and the intricacies that came with it. Through shipturtle, we have managed to streamline all our processes, in a timely, effective and cost-effective manner. Kudos to Sharad and the entire ship-turtle team, for an incredible product and the support provided!

CONS

Nothing notable in terms of a con. However, if there were ways to have direct syncs to accounting platforms, it would be a huge boon!

Reason for choosing Shipturtle

Pricing, Two way sync with Shopify.

Jordyn

Apparel & Fashion, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed September 2023

Great, but has some tech issues

Overall, this program is the best option for startups who don't have much money to start with. But, of you're larger and can afford higher priced programs, I would choose those over Shipturtle just because of the non-stop random errors that put a pause on my business

PROS

I love how many features Shipturtle comes with. The fact that vendors can generate shipping labels is a fantastic feature not found very often with competitors. The integration options are great as well. I love having Stripe as a way to pay out vendors and it builds trust. Ship Station for labels is the best option and I love having it as an integration

CONS

My only real problem with Shipturtle is that certain issues keep plcoming back and I'm constantly having to message customer support to once again fix the problem. For example, I've had moments where it'll tell me I reached my limit for number of vendors and that I need to upgrade. I am already on the highest plan, so this error stops me from continuing my work until Shipturtle can fix it. And once that error is fixed, it seems like a new error pops up and the cycle continues. It's very frustrating.

Reasons for switching to Shipturtle

Cs cart was insanely difficult to learn. It should not be that hard to use for the price charged. I made the switch because ship turtle was much more affordable and easier to use and set up.

Vendor Response

Thanks for your kind and genuine review Jordyn Higham. We hope to do better in the future and iron out our shortcomings

Replied September 2023

sagar

Internet, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Online Marketplace Management Simplified

ST has been very reliable marketplace management plugin for us on Shopify. Their team is very supportive and they have more or less resolved all the existing pain points. Still new requirements always comes up and if they can't change the default design, they find a way out to manage the requirements.

PROS

They have likely covered all the tech and compliance requirement which are needed to run a marketplace in India and across. Also easy to understand and migrate from other similar plugins.

CONS

Would like if menus are simplified further. Better fonts, more contrast in UI. Geo specific restriction will be great to have for certain products.

Reason for choosing Shipturtle

They have top class solution and are more cost effective. Our business like to keep the costs low and ST seems to have understood this well in general for start-ups.

Reasons for switching to Shipturtle

Webkul has certain restriction and they charge bomb for customisation for obvious requirements of the current times.

Madhur

Apparel & Fashion, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Highly recommend the Shipturtle App

I have been using the Shipturtle App for a few months now and I am absolutely amazed at how much time and energy it has saved me. It automates the whole backend which makes it so much easier to manage my resources and tasks. The team is also very helpful and available and have been quick to respond to any queries I had. I highly recommend the Shipturtle App, it's an easy and reliable way to manage your business.

PROS

I have been using the Shipturtle App for a few months now and I am absolutely amazed at how much time and energy it has saved me. It automates the whole backend which makes it so much easier to manage my resources and tasks. The team is also very helpful and available and have been quick to respond to any queries I had. I highly recommend the Shipturtle App, it's an easy and reliable way to manage your business.

CONS

UI/UX can be improved.Support can be improved.Need more Training Videos.

Juan

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Shipturtle is nothing but a perfect App!!

I had and I am still having an excellent experience with the whole team. They will go that extra mile if they need to. They will take care of you as you deserve.

PROS

How friendly it is. Very easy to use. I have to add that it's customer service is just UNBELIEVABLE. They are willing to help by any means necessary. This software is just a MASTER piece. You will no find any other software with all the good features it has. FedEx and DHL integration and a lot more.

CONS

There is nothing bad about this software.

Reasons for switching to Shipturtle

Because of how friendly the software is and Shipturtle customer service is just beyond GREAT.

Vendor Response

Thanks for the lovely review Juan! It has been a very good journey so far since the time we started and took baby steps. We hope to keep up with you once your business starts racing ahead ! :)

Replied March 2021

Anthony

Broadcast Media, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2021

Super Simple resource for discounted shipping rates.

Shipturtle has taken a large load of running a small ecommerce business solo.

PROS

The automation it brings to the fulfillment stage, as well as the name.

CONS

It slows down my shopify store speed score.

Vendor Response

thanks for your review, will look to work on your feedback

Replied July 2021

Steven

Consumer Goods, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2023

Best Shopify Vendor Portal

PROS

We've tried a number of different apps to build out our vendor portal, and ShipTurtle is the only one flexible enough to meet our needs. The support and willingness to customize has been great.

CONS

We have not had any negative experiences.

Fenil

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2021

ShipTurtle is very useful for all Shopify users

Overall happy and benefiting.

PROS

Ease of converting to the marketplace and quick customer experience over email.

CONS

Relatively few users know about this, so if more people come to know about this it will be better to share use-case.

User Profile

Nikhil

Verified reviewer

Arts and Crafts, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2021

Simple, clean, and easy to use

Good

PROS

Simple, clean, and easy to use. There were issues at the start but I expect them with anybody trying to launch a new app/new features. Overall it solves for what they stand for.

CONS

Custom Features implementation, longer wait times for support

Ankit

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2021

Simple, yet detailed, and easy to use!

Shipturtle has helped in starting our business within a short span as most backend things like an IMS, OMS, LMS and CMS were already available within the system.

PROS

The system is detailed and thought through in terms of customer / merchant requirements and most things are easily configurable with no or limited dependency.

CONS

There are no such aspects that make it difficult to use. With new capabilities being added, I am sure the system will become more formidable and a go-to solution for all backend needs of a single/multivendor system

Hrithik

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Shipturtle

PROS

Great Platform to manage our day to day marketplace operations. Support from [sensitive content hidden] and team is cherry on top!

CONS

NA

Vendor Response

Thanks a lot for your review! We value your patronage

Replied April 2023

Ankit

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed August 2021

Good product

PROS

Easy to integrate tool for shopify users, with a multi/single vendor functionality. We will be going live in a few days but development experience so far has been good.

CONS

There are no cons as such. Team is open to adding new features as per requirement if it is in line with product roadmap or if its a value add

Clive

Food & Beverages, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

Good application

PROS

Good app - syncs up super fast with Shopify and is quite user friendly.. the support team is also quite helpful

CONS

there are certain limitations but hopefully those will be fixed in the near future..

Vaibhav

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Fantasic software for Marketplaces

fantastic

PROS

1 click integration with Shopify, easily helps me manage 20+ brands on my website

CONS

it all seems to solve my purpose, the team is adding new features every month

Reasons for switching to Shipturtle

better UI features and pricing

Showing 1 - 15 of 15 Reviews