All Shopify Plus Reviews
1-25 of 98 Reviews
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Rodger
Retail, 501 - 1,000 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed December 2021
Shopify for All!
Andy
Verified reviewer
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
No opne gets sacked for choosing Shopify Plus....wth good reason
This is an amazing Ecommerce eco-system. Conversion rate improved by 50% over our self-hosted, self managed previous site. It's not cheap but the support is excellent.
PROS* scalable architecture that grows automatically with traffic and usage * excellent payment gateways and checkout * strong templating and control language * comprehensive RESTful API * excellent range of third party apps
CONS* Shopify works hard to keep full backward compatibility but is frustrating when they don't * Often bring features available in 3rd-party apps into the core product, but often not as well implemented as the 3rd party causing confusion when features are replicated
Reason for choosing Shopify Plus
Price, reliability and features
Reasons for switching to Shopify Plus
Magento was end of life and Shopify offered a much better financial and feature package than Magento 2 did at the time.
Kavita
Food & Beverages, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed March 2022
Amazingly easy to setup your first webshop using shopify
Online grocery store with recipes, blogs , partnership with other vendors to sell cross products. Appointment bookings.
PROSShopify is amazingly easy to setup and to get started, the default templates are sufficient to create better than a basic design. The blogs and knowledge articles are quite helpful to learn about different entities. The availability of thousands of apps on shopify app store gives you the possibility to put your imagination to your website. I wanted to create a website with products, recipes, videos link to blogs, out of stock reminders etc and every function was easily possible using apps. Another limitation is: I have a appointment booking system but none of the app allows/requests for a confirmation from the user. For e.g. I wanted to offer the possibilities for the user to book appointments but without making any payments in advance. For this purpose, user is just needed to enter their details like name and email address. But without really getting a confirmation this system can be used to create false appointments quite easily by providing any email ids. Ideally a confirmation is a must by the email address to get verified. But this is not available with any of the apps.
CONSThere is one special feature i fond missing for my scenario where i wanted to allow for local pickup from stores but the store should be able to scan a barcode or some order number from the user to verify the order details and then at the same time after successful delivery be able to complete the order themselves. This was not possible easily.
Reason for choosing Shopify Plus
Quite easy to use and vast amount of apps on the shopify app store to achieve whatever you want.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed December 2022
Overhyped and only useful for small companies
It's easy to use and set up. There is a wide range of ready apps and themes that can be used to customise your shop further.
CONSVery restrictive in terms of features, either you do things Shopify way, or don't. Developer support is inexistent, either being redirected to "forums" or referred to a paid partner that can give you an overpriced consulting solution.
Rodger
Retail, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Shopify for All!
Shopify changed our view on ecommerce. from headache to a large plus for the company.
PROSShopify is very easy to use and set up. Shopify Plus has alot of support for users. live chat/email.
CONSThe cost. if you dont need all the features it can be a little pricey. Would be great to have some more videos on setting up
Reasons for switching to Shopify Plus
Magento was to expensive and needed constant maintenance.
John
Verified reviewer
Publishing, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Changed my business
I like the ease of use. It integrates into everything I need it for - website, social media , POS. This brought our small business up to a new level!
CONSIt is a little expensive and months we don’t use it as much we are still paying a high premium especially for POS
Jason
Verified reviewer
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
Easy To Use & Great For Small Stores!
Easy store setup
PROSShopify Plus is great to use for the serious business owner. It allows you to set up a shop and start selling very quickly which is very appealing to many.
CONSShopify seems to have been built for very small size stores. While this is great for some, it is horrible for others. They also do not have any built in way to set up shipping based on product dimensions so if you have multiple products with different dimensions this is probably not the best website platform for you. Seems that we have to use many "work arounds" just to make things like shipping work. It can be a huge pain if you have a big store.
Luis Daniel
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
I love shopify plus!
I like how quickly you can build an online store with trusted security and speed, also being a plus+ customer allows you to get dedicated customer support and access to apps that can help you to automate your store or create very custom promos using Ruby programming language. It's a platform to scale your bussiness very fast!
CONSfrom a web developer perspective, I don't like that there's no built-in GIT control over the themes, there are many external options to do that but it would be great to build some control versioning between themes inside the shopify platform.
Nickolette
Verified reviewer
Hospital & Health Care, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Shopify plus Review
I absolutely love working with Spotify plus. They are great features for your business and Has great ways to boost your business is online presence.
PROSIt’s extremely Fast and easy to set up a Shopify plus store. This app is indeed expensive but it’s great for businesses. I love that your online store well I have a trusted and reliable security. It’s also has a very good speed. Ruby programming language helps you to create Custom Promo’s when you are a Spotify plus Customer. Spotify plus helps you to get your business on a bigger scale really fast.
CONSThis platform is expensive. It does have a few problems with calculations and some basic data. But overall not that bad you can try it out.
Anthony
Verified reviewer
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Basically a turnkey Ecommerce platform.
This is hands down the easiest platform to use if you are looking to get an Ecomm site up in running quickly and have it look/ work right. Tons of plug ins to help increase conversions.
PROSThis is hands down the easiest platform to use if you are looking to get an Ecomm site up in running quickly and have it look/ work right. Tons of plug ins to help increase conversions.
CONSCan be cumbersome at times if you get into the CSS. If you are an advance user tho it becomes and non issue.
Jonathan
Consumer Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Shopify Plus is an amazing tool!
Processing orders, processing refunds, cancellations.
PROSGreat software - When it comes to customer's data and support on products, orders and inventory.
CONSThis is a very user friendly tool. I'd only suggest better features with other apps.
Oren
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2021
Great for ecommerce
Very pleased with the options given although many are missing.
PROSSoftware was easy to set up. Love the ease of finding information. Orders are easily tracked and updated are easy.
CONSNeed to buy apps and plugins for many basic things that you want. No connection to GTM without paying for external app.
Chris
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Everything you need!
Shopify Plus is expensive, but if it fits your business size it's worth it! For smaller businesses the lower levels of the Shopify Tiers are good for your size; but if Shopify Plus makes sense go for it. Specifically Shopify Flow and Shopify Script Editor on Plus have been game changers for our business! Shopify Flow makes day to day management of our store so much easier!
CONSThe library of "pre-built" Shopify scripts for Script Editor is very small. You definitely have to rely on third party sources and custom developers to build most scripts for even basic things.
Gary
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
i love shopify plus!!
i have allways wanted to start a E-com store and amazon was too much so i decided to go shopify where it was easy for a beginer like me to get started and learn more about dropshipping
PROSas i created a dropshipping business shopify was the first place i went and i cannot say how great the platform is. very easy and user friendly
CONSi think they could of had more background templates
Reason for choosing Shopify Plus
a big beginner friendly and the team they have are on point whenever you are stuck or need extra help
Rebecca
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
I've used this product for over a year and LOVE it!
Shopify Plus has an extremely user-friendly interface. It's easy for shoppers to use, as well as account managers. It's also extremely easy to use the scripts editor when having promotional deals, which is an extremely important feature in retail.
CONSI think overall this product is great. I don't have anything negative to say about this product, other than the price is a bit high for start up companies. They do allow for a free trial version which was very helpful in determining if this product was right for our company.
Garrick
Retail, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed September 2022
Works great for our e-commerce site
Shopify plus made it so easy to get an online web presence started with the abilities to take orders and collect money right away.
CONSI feel like the tier levels are a bit pricey a bit too soon. They have tailored their pricing structure towards larger "small businesses."
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Perfect Platform for Growing Fashion Businesses
Excellent platform, would happily recommend to anyone looking for nimble, stable platform for their online business.
PROSExtremely easy to implement. Build took 3 months. Launch was anticlimactic and backlog of tasks were minimal.
CONSThere are some limitations on how much you can customize it, but it's not a dealbreaker.
Maciej
Financial Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2023
Shopify Plus - Great Option For Scaling Shopify Stores
The price break for transactions is the most helpful feature for growing Shopify stores
CONSUnease of path around getting other stores under the main Shopify account
Juan Carlos
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
I've been using Shopify plus for the last year, starting and getting everything was really easy!
It is really simple to use and fast forward to concentrate on your selling efforts, tons of apps to try and with the freemium model, you get to try a lot of them before even purchasing it.
CONSThere are parts that are not so friendly which really is important to take a look at, like being able to export your categories tree and compare it to your ERP catalog to see you have every product uploaded.
Dane
Verified reviewer
Consumer Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Great tool!
Shopify Plus is a very important tool at work, I use it a lot and it has been very useful.
PROSI am able to use Shopify Plus on multiple webpages while handling 3+ customers at once. This has made handling multiple customer a very easy.
CONSSometimes when you are signing in, you are forced to do an insane number of reCAPTCHAs.
Chris
Sporting Goods, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
The perfect platform for e-commerce success
Shopify is highly customizable and easy to use for the entire team.
CONSInventory management and other tools are either missing or very basic.
Megan G
Verified reviewer
Retail, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed April 2019
Great option for Passive Income
I started an online store and am earning passive income with Shopify ever since
PROSI started an online store on shopify about 2 years ago. I watched a lot of videos on how to use it so the ease of use is easy because there's a lot of information available. My shopify store is my best form of passive income and the Shopify PLus software has made managing the store, orders and returns easy and fast
CONSThe learning curve may be a bit extensive for beginners but there's lots of videos to learn
Kyle
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed May 2018
Industry leader for a reason.
Industry leader for a reason. In my opinion, Shopify is the platform of choice for most ecommerce retailers, even those who are super technical.
CONSThe price continues to go up and up so make sure you evaluate whether you need Plus or regular shopify.
Nick
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Number One eCommerce Platform
Shopify makes it simple to setup and optimize your online store. They are by far the leaders in this space.
CONSI have yet to find anything frustrating with Shopify.
Anonymous
1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
A Favourite
Before I was trying to use weebly's stuff, ever since I switch to shopify I am doing so much better. Great merch management Easy to implement designs Easy to update.
CONSWhich the price was a little better in terms of what they charge but hey, anything for convenience.