Smartstore

RATING:

4.5

(22)

About Smartstore

Smartstore is the leading open source DXP enterprise composable commerce platform in the ASP.NET world, offering B2B, B2C, D2C and enterprise marketplace solutions. Smartstore is an eCommerce platform designed to be as easy to use as possible. It is suitable for online sellers and businesses of any size or type. The user-friendly front and backend administration dashboards are based on open-box extensible architecture and it features a built-in content management system and page builder. The scalable open-source platform enables users to customize the system to suit individual business requirements. Smartstore's content management system utilizes a drag-and-drop tool for the page builder, making it easier for businesses to create and manage website content. Smartsto...

Smartstore Pricing

Community Edition - Upon request PREMIUM Edition - Upon request PREMIUM FLAT Plus - Upon request ENTERPRISE Edition (B2B / B2C) – Upon request

Free trial: 

Available

Free version: 

Available

Slide 1 of 5

Smartstore Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Smartstore

1 - 5 of 22 Reviews

User Profile

Marcel

Verified reviewer

Electrical/Electronic Manufacturing, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed November 2022

Great e-commerce software, but not widely known

PROS

Changing the colors and logos was easy, and the Smartstore platform has a great look and feel.We chose this program in part because we could add more coding to particular functionality we required.

CONS

It is not a software that is widely used. Moving from other e-commerce platforms to is challenging. Scrolling through products and experiencing more slowness

Andre

Luxury Goods & Jewelry, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2021

Endless customization

More user friendly, better design, better adaptability and a good ending.

PROS

The Smartstore platform has an incredibly good aspect and design, was easy to change colors and logos. Having a .NET bacground was one of the reasons we chose, because we could add some extra coding to some features we wanted. But its customization of products (attributes, specifications, tags, grouping) is endeless and fitted wel on our products, specially on watch parts. Importation of hundreds of products, following CSV instructions was successful!

CONS

Is is a little bit hard to change all the lists (payments, counties, taxes), very exhaustive. And the migration from local machine to a internet host was also difficult. When not in cache, .NET is sometimes slow.

Reason for choosing Smartstore

.NET technology, open source to extend features

Reasons for switching to Smartstore

General shops never have adapted to us, and niches do not take advantage of them.

Renick

Information Technology and Services, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

FUNCTIONALITY

4

Reviewed December 2022

Solid e-commerce platform

I have never very big issues with Smartstore. It just worked. But because of the pricing we will not work with it anymore. Also the software stack is quite uncommon for an e-commerce solution.

PROS

Smartstore has a lot of features. For the user it is easy to use. We used previous products from Smartstore before, and all of them were reliable. The Smartstore community seems may small, but is strong.

CONS

Smartstore is quite expensive. The pricing model is intransparent for customers evaluating it (hidden prices on homepage). Also for smaller projects and companies the community edition may be too limited. For larger budgets it will be a solid platform to built on.

Vendor Response

Hello Renick, your rating of 3 stars is unfortunately not what we are used to. We take very conscientious care of our customers and partners, so I would like to address what you are criticizing. You write "I never had any major problems with Smartstore. It just worked," which makes us very happy. Cost shouldn't be an issue either, as Smartstore is proven to be one of the best performing store systems on the market in terms of value for money. On the other hand, price is a relative thing if it's worth it, because fixed price and agility don't go together. In addition, Smartstore is open source and therefore free of charge. Costs only arise when support or individual developments are added. Your statement "The software stack is also quite unusual for an e-commerce solution" is not comprehensible. Smartstore is a Microsoft ASP.NET Core based system, what is unusual about it? We serve the high-end enterprise segment with our system and these companies are very happy with the "software stack". However, I want to thank you for your review. Not being noticed at all would be much worse.

Replied December 2022

Goran

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Perfect solution for either B2B and B2C

As a programmer I'm allways astonished how the system was well designed. Enterprise Edition has exactly everything you need for most demanding customers. Even community version very smoothly runs 10.000+ products, all kind of combinations, variations, bundles etc. We usually implement the system for mid companies (100+), integrating their local ERP with Smartstore.net and they are wery satisfied with solution.

PROS

In most projects we had problems with product variations. Smartstore covered 95 percent of our needs. I'm allways surprised when customer asks for some obscure feature and then I realize that there is nothing to code - it's already implemented.

CONS

Integrations to some payment gateways or shipping services weren't implemented at a time we needed, but community growths constantly so, i guess it will be solved in near future.

Reasons for switching to Smartstore

1. Asp.net 2. Endless list of implemented features 3. Reliability, scalability and robustness

User Profile

deba

Verified reviewer

Oil & Energy, 51-200 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2019

Great ecommerce software…Just unlucky not to be popular

I was fascinated at the depth of options available with this software. It was easy to use and reliable as well.

PROS

I don’t use SmartStore.NET regularly but there was a client of mine that insisted I use it for her project because she was already used to the backend operations and needed continuity. That’s how I realized how much of a good software it actually was. It has a very responsive shop system and supports many languages including English, Germany. It is built on open source software. It was very easy to use and readily scalable. The interface is as good as any other e-commerce shop software and the transition is very smooth. It’s Inventory Management, Catalog Management, Channel Management, Customer Accounts creation capability, Data Security, Email Marketing support, Returns Management, Reviews Management, SEO Management, Shopping Cart management etc. were as good as most popular e-commerce service providers. The WYSIWYG editor makes it easy for a newbie to create any shop thus nullifying the absence of HTML and CSS knowledge.

CONS

It is not a very popular software. It is difficult to migrate to from other e-commerce platforms. The payment system does not support the local currencies of many countries. Information and help about the software on the internet are sparse even though it is open source. I feel it is expensive.