All VTEX Reviews
1-12 of 12 Reviews
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Francisco
Consumer Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
intuitive digital commerce platform
It exceeded my expectations in such a way that I recommend it as a great digital commerce platform that covers everything you need to showcase your products.
PROSWhen it comes to making adjustments to the platform for the administration of our products, it is very intuitive and allows you to start working immediately without being an expert.
CONSOn the subject of integrations with other platforms, it falls a little short, but the tool fulfills what is necessary to provide an effective service when it comes to digital commerce.
Ron
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2017
We are currently using a very early version of Workarea (0.6). This review is based on version 3.2.
Workarea has an easy, straightforward interface that utilizes search, enabling even the newest user to easily find their way around. It has also implemented many features which one would hope to have in a robust ecommerce platform.
CONSI am always hesitant to recommend any ecommerce platform that is proprietary to the developer. It creates a situation where the marriage between retailer and developer is essentially permanent. If the retailer become dissatisfied with the developer, they are unable to "pick up and move" unless they choose to replatform. Knowing this, a retailer needs to go into things very certain that they want to work with that developer long-term.
Elisa
Food & Beverages, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Scalable ecommerce
Great overall experience
PROSScalable ecommerce with great customer success
CONSSome parts cannot be personalized and the multi-language management is not as smooth as it could be
Leandro
Marketing and Advertising, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2017
Why choose Vtex
I work with Vtex since 2014 and it is a great platform, from infrastructure to support. We are up more then 50 projects at Vtex and always have support that Vtex team in any problem. It is easy to administrator because it's modularized and easy to search the information that you need to change something or configure another thing. Vtex is a good company to work, because promove interection between your employers and us agencies.
Arnaldo
Apparel & Fashion, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2017
Great e-commerce solution
We use VTEX in our online store and the results have been great. The optimization for search engines has generated a lot of traffic for our store. The configuration options for promotions are very good!
PROSHigher organic traffic, convertion rate, average order value and approved orders. Time for implementation is shorter and the costs are lower.
Emilio
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Vtex covers various business models
With the same platform it was possible to structure a robust and scalable omnichannel architecture. In addition, the same software was able to serve all business models of the company: B2B, B2C, B2E and market place.
PROSAPI based, scalable, flexible and robust
CONSThe interface of some software modules does not provide a good usability experience for the user
JB
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
I used it in several ecommerce projects and overall the platform is great.
The Business manager interfaces is very simple and easy to use for the merchant. Also the backend is rich of functionalities for example there are several rules to create a promotion. It is a true cloud platform so you don't need to care of all sys admin stuff and every few months there are new functionalities available on the platform.
Caroline
Hospital & Health Care, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2023
VTEX: Recursos, Funcionalidades e Custo-Benefício no Comércio Eletrônico
Usei a VTEX por 3/4 anos na minha antiga empresa, foi uma boa escolha, além disso migramos todas nossas marcas aos poucos para essa plataforma. Encontramos uma solução abrangente e robusta para nossas necessidades de comércio eletrônico. Os recursos oferecidos pela VTEX, desde a criação de lojas online a ferramentas de gerenciamento de pedidos e personalização avançada, permitiu que nosso negócio construísse e administrasse as operações de venda no site de forma eficiente. Com certeza a capacidade de personalizar layouts, segmentar conteúdo e integrar-se a serviços de terceiros amplia as possibilidades de oferecer uma experiência de compra única para os clientes.
PROSAmpla variedade de recursos como: criação de lojas, gestão de pedidos etc. A VTEX possui pacotes para pequenos e grandes negócios e ajudam a acompanhar o crescimento. Além de toda parte cadastral para área de SEO, gerenciamento de pedidos e visão omnichannel. A VTEX não é dificil de usar, basta navegar que ela é bem intuitiva.
CONSA VTEX oferece opções avançadas de personalização, mas existem personalizações extremamente complexas e podem requerer conhecimentos técnicos especializados e recursos adicionais. Além de em alguns casos, para determinadas funcionalidades, pode ser necessário recorrer a integrações de terceiros, o que pode resultar em custos adicionais e dependência externa.
Denis
Marketing and Advertising, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2024
Reseña vtex
En general la experiencia es buena, aunque deberian realizar desarrollos a medida.
PROSRapidez en la gestion de pedidos y facilidad de uso
CONSLimitaciones en las funcionalidades, poco desarrolo continuo especificos.
Anonymous
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2019
Expensive, not considered for small ecommerce
Great solution, keep in mind that it is a hard player but really expensive
CONSPricing is set based on sales... this makes it quite expensive
Claudio
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Excellent platform
A very complete platform that caters very well to all customer segments they serve. I highly recommend it.
André
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
The best ecommerce platform
VTEX is the most complete ecommerce platform today. The key point for me is the application scaling within Amazon WS.