Overall rating
4.65 / 5 stars
The Lexbe eDiscovery Platform is a cloud-based document management and review solution designed for lawyers, paralegals and other litigation professionals. It provides features like Uber Index, language translation, near-dupe and TAR delivery via the user interface.
Lexbe eDiscovery Platform enables users to manage their own workflows and time priorities from internet-enabled devices including smartphones. It is also self-administering, which enables authorized users to organize and control their case data.
With its Uber Index features, users can get results from OCR characters, native files, metadata and pseudo metadata. It also translates foreign-language documents into English.
Lexbe eDiscovery Platform is mobile-accessible. It provides encrypted (256-bit) SSL connections and operates within the Amazon Web Service (AWS) cloud environment. Support is provided via online resources such as a support-ticket system and email.
Discovery
Document search
Custom document fields
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Total facts
Total users
Overall rating
4.65 / 5 stars
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Showing 1 - 20 of 20 reviews
February 2018
Earl from Mehri & Skalet, PLLC
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
4 of 5
February 2018
Fantastic for organizing, analyzing, and sharing documents
Pros
The automatic OCR function, which makes high volumes of documents easily searchable, coupled with the degree of customization for tagging and the ease of sharing cloud-hosted documents among team members makes Lexbe a stellar tool for analyzing, organizing, and collaborating on case document collections, no matter how vast the universe of documents.
Cons
The production features could be improved. Namely, the privilege marking, placeholder production when encountering incompatible document formats or otherwise problematic files, and the length of time it takes for the system to process and Bates stamp a production can be frustrating, time consuming, and occasionally lead to discovery disputes between parties.
December 2017
Patrick from Heslin Rothenberg Farley & Mesiti P.C.
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
December 2017
I have had a very positive experience working with the Lexbe eDiscovery Platform and their employees
The software is very helpful in making Discovery easy for processing, review and production. It allows me to easily handle most jobs individually with the option of offering services to assist on larger or more difficult cases.
Pros
Some of the great advantages of using Lexbe include vast data types supported, multiple options for data processing and production, and a user friendly interface allowing for easy document review. Lexbe offers amazing customer support including training and monthly webinars as well as a very knowledgeable staff that goes out of the way to meet your firm's needs. They also offer great rates to be flexible with your firms storage needs and no additional charges for uploading and other common fees that you would incur if using a competitors platform.
Cons
Depending on site traffic, data formats, and file sizes sometimes the data processing can be slightly time consuming for uploading collections or downloading productions. However, this is the case with any program and the Lexbe support experts are very helpful in moving the process along.
February 2018
Denise from Brown Goldstein & Levy, LLP
Company Size: 11-50 employees
Review Source: Capterra
Ease-of-use
3 of 5
Value for money
4 of 5
Customer support
4 of 5
Functionality
3 of 5
February 2018
Lexbe offers a lot of features but isn't easy to use; supporting literature confusing/conflicting
Not sure which software this survey refers to - the one I signed on to rate or the software hosting the survey.
Pros
Easy to load documents. Different formats to view documents including native. Support is great, but you shouldn't have to pay for it and if you are going to be charged, they should tell you before you incur a charge.
Cons
Method of review is confusing. Production screen should be one screen, not having to go between 2 different tabs on the browser. Don't like the placeholders -too many, too confusing.
February 2018
Jessica from LFW
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
February 2018
I like that the program processes the data at a rapid pace.
Pros
I like that the program processes the data at a rapid pace while grouping emails and attachments together. It makes reviewing documents easier with many shortcuts!
Cons
Too many clicks in the document review process. The way the platform looks now is not appealing to the eye.
February 2018
Connor from Vladeck Raskin Clark PC
Review Source: Capterra
Ease-of-use
5 of 5
Functionality
4 of 5
February 2018
I use Lexbe mostly for producing discovery; despite some hangups, it makes my job a lot easier
Pros
Simple, easy to use interface, especially since latest update
Document production & bates stamping quick and easy
Cons
Search functionality is imprecise: occasionally returns false positives
Batch document uploading can be a headache, esp. if produced outside of Lexbe; often has to be handled by Technical Services (who are always helpful)
February 2018
Carmen from Vladeck Raskin Clark
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
3 of 5
Customer support
4 of 5
Functionality
3 of 5
February 2018
Okay product.
Pros
It's relatively easy to use. Sometimes it runs very fast. Easy to upload files. Easy to make folders and tags.
Cons
Buggy. Sometimes slow. Has functionality flaws that sometimes make it difficult to use. For example, you can't redact things that are larger than the normal size paper, bc the redaction viewer is too small.
December 2016
Matthew from Ulmer & Berne, LLP
Review Source: Capterra
Ease-of-use
3 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
4 of 5
December 2016
Great bang for your buck
PROS: * Value. Lexbe is a very inexpensive and cost-effective e-discovery solution, such that even solo practitioners and small law firms can use it on a day-to-day basis without breaking the bank. * Functionality. The platform has all the features one needs to satisfy basic ESI processing/production needs, and most of the advanced features of its larger competitors. * Speed. Lexbe has a very quick turnaround on processing, searches, and production runs. * Mobility. Because Lexbe is a hosted solution, a user can search for and retrieve documents from anywhere (which comes in very handy when one needs a document on the fly, such as during a deposition or hearing). * Support. Lexbe staff respond to inquiries quickly and knowledgeably. * Contextual help links. Lexbe's Help link immediately pulls up support articles related to what the user actually sees on his or her screen. While this feature may sound simple, this eliminates the headaches of trying to find the right help article for a problem. Cons: * The Lexbe interface is not as aesthetically pleasing or intuitive as many competitors.
March 2018
Anonymous
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
4 of 5
March 2018
Recently switched from another e-discovery platform and we're very pleased with Lexbe so far
more efficient e-discovery process
Pros
Being able to upload our own cases and documents, knowing we have almost full control to work in the portal independently so we won't be charged if we don't want to be for professional service hours. Automatic OCR and the search abilities have significantly enhanced our e-discovery process. Being able to unredact redactions that we had previously made.
Cons
The only minor thing we don't like is that the redaction boxes are white/"x" and not black. We prefer black but that's a personal preference point. We've also already submitted a feature request, which is really nice that Lexbe takes user feedback seriously.
February 2018
Rebecca from Johnston Allison & Hord
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
February 2018
Lexbe is a great do-it-yourself product for e-discovery in a mid-sized law firm
I am able to quickly, efficiently and cost effectively handle my own e-discovery needs!
Pros
Being able to control my own database! Uploading my documents and being able to work in the database on my time, with no vendor related lag time. Lexbe is very user friendly and cost effective.
Cons
Adobe fillable forms and certified signature forms won't load into the viewers. Unfortunately, you don't know how many of those you have in a data set until after they are loaded and processed with place holders. But Lexbe allows you to easily run a report to identify those problem documents.
March 2018
Kristine from Richman Greer, PA
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
March 2018
An excellent platform for a mid-size law firm with an excellent price point and customer service.
Pros
Ease of uses, very logical organization of data and tasks. Searching is easy and all work from ingestion to production can be done in-house.
Cons
The custom was tagging is difficult to work with, easy once you work with it for a bit, unfortunately, you aren't able to organize them.
February 2018
catherine from kelley uustal
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
4 of 5
Customer support
5 of 5
Functionality
4 of 5
February 2018
Good but not perfect. I've had issues finding the pages of documents containing my search term
Pros
That is is cloud based and pretty speedy, I can easily save documents to my desktop, can easily switch from one library to another
Cons
Search functionality could be improved. Could make it easier to access info about the library (number of docs, pages, etc). Could be better programmed to let me save notes and view documents with notes on them, or mark a document 'hot' without having to add a note
February 2018
Lauren from National Environmental Law Center
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
February 2018
easy to learn, great customer support
We can easily store and find all the documents from our many cases and access them instantly from different computers. Finally moved us away from emailing documents to each other or storing them on several flash drives.
Pros
I love being able to contact Lexbe whenever I have any questions. Their customer service team is incredibly nice, quick, and helpful.
Cons
Some parts of the platform are not immediately intuitive but pretty easy to learn over time. It can be a little harder to learn for people who aren't used to working on computers all the time.
July 2016
Kathy from DRO
Company Size: 11-50 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
July 2016
Great product and company!
Our company first heard of Lexbe through a referral and we contacted them to help us with our litigation.
Pros
It's easy to use, free processing and excellent customer support.
Cons
I wish it had a dashboard
Response from Lexbe of Lexbe
Replied July 2016
Thank you!
February 2018
Cheryl from Jones Swanson Huddell & Garrison, LLC
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
February 2018
A very user friendly platform that's easy to navigate.
Pros
The layout it easy to follow and can quickly browse all the cases for the firm. Uploading documents is a breeze and running productions is fast and easy.
February 2018
Bryan from Jones, Swanson, Huddell & Garrison, LLC
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
February 2018
Paralegal for the past 10 years; Lawyer for 5 years before that.
Pros
Ease of use; availability of knowledgeable support and professional services; increased productivity for the firm in terms of document review, etc.
February 2018
Jody Marie from Kelley Uustal, PLC
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
February 2018
Love this program
Pros
Easy to use with so many documents to review, customer service is amazing, the features are easy to use and figure out if you are not computer savey.
February 2018
Scott from Disability Rights Ohio
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
3 of 5
Customer support
4 of 5
Functionality
3 of 5
February 2018
Only use Lexbe for one case right. Document review is relatively easy.
Pros
The redaction function is straightforward and easy to use. Production is also efficient and not too complicated.
Cons
There is a limit to the size of documents you can upload at once into the system unless you want to pay more for it. This causes the documents to be divided up into different groups and hard to maintain.
September 2018
Anonymous
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
4 of 5
Customer support
5 of 5
Functionality
5 of 5
September 2018
Lexbe eDiscovery
Pros
It was self explanatory and wasn't hard to figure out what you were looking for. I like that it is secure and no worries. And if you have problems no matter what time you have consultants available to help you.
Cons
I didn't really find anything I didn't like yet. I haven't been using it that long.
February 2018
Marissa from Kelley Uustal
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
4 of 5
Customer support
5 of 5
Functionality
4 of 5
February 2018
Easy to use and user friendly.
Pros
I like that Lexbe allows my team to download, process, organize, and review a very, very large number of files without feeling overwhelmed.
Cons
While this is a wonderful software, the price point is what I like least about this program. Is there anyway to reduce this?
March 2018
Sheri from McNamee Lochner P.C.
Company Size: 11-50 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
4 of 5
March 2018
Easy to use and very helpful with questions
It will help me more during my work day, which will make work less stressful. Thanks.
Pros
Easy to use and function. Easy to understand the directions to help you through. They spoke clear and understood what they were saying.