Intella

RATING:

4.7

(6)
Overview

About Intella

Intella is an eDiscovery solution, which enables investigators, government agencies, legal professionals and enterprises to analyze, search, process, filter, visualize, review and collaborate on case information. Its built-in instant messaging functionality lets team members communicate and share documents from within a unified platform. Key features of Intella include task management, browser history reporting, dashboard, data import/export and data deduplication. Investigators can index file types such as emails, cell phone extraction reports or disk images and configure access permissions for staff members to create and manage review document batches. Additionally, the system helps law enforcement agencies visualize case data in the form of cluster maps, graphs, cha...

Intella Pricing

License pricing based upon case size and other features needed.

Free trial: 

Available

Free version: 

Not Available

Intella cluster map
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Intella Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

3.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Intella

6 Reviews

User Profile

Kendra

Verified reviewer

11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

the service offered by the Vound software company is very good

PROS

I think the service offered by the Vound software company is very good, it is very simple and it practices the way you work and the way you provide Data Results and configurations is so practical that you are very pleased with your clients ... happy with the services provided by this company, 100% reliable and safe, I had no problem and your way of dealing with customers is wonderful .. It leaves you with good spirits after seeing that their services are so effective, fast and do not present any problem on the contrary only solve them and their results are very successful, it is very difficult to achieve that in a company currently ...

CONS

I really do not have any complaints about the dam just good comments, his experience was very pleasant because the way he treats his clients and how he solves each of the doubts is very complacent, his results are 100% reliable, charm have used their services, I recommend too much will not regret. The way to treat and implement the solutions is really fast and simple, I love that Vound Software works in such a way that it does not allow any inconvenience to its clients .. On the contrary, it solves them. very happy!

Beth

Legal Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

2

FUNCTIONALITY

5

Reviewed February 2020

Powerful software at a great price, but with a steep learning curve

When I can get it to work, it's great, but there is a steep learning curve to get started. There's no way to just "wade in" and try things, without spending a bunch of time figuring everything out.

PROS

Extremely powerful software pulls out the needed information from a huge hard drive, group of files, emails or computers. There are a myriad of options, report styles, formats and outputs - in fact, so many options that it gets confusing.

CONS

This software is not at all intuitive in use. Each step is to be run a certain way, or the user doesn't get the desired results, but figuring out what you need is not a simple task. There are a ton of video tutorials available, but they are long and comprehensive. That's great if you have time to watch a series of 20 minute videos. Less so if you're just trying to figure out how to do one or two things. They really need a "quick start guide" in a written format, with "the least you need to know" to proceed. Also a keyword search that takes a user to brief instructions, rather than to a long video. Not everyone needs to be an expert user, I just want it to work without a huge up-front investment of time. Limitations on document size are also, well, limiting. There's a huge jump in price at the various document size levels, so sometimes there's just no way to run what I need to, without spending another huge chunk of money.

Reason for choosing Intella

Price and ability to scale the purchase made our decision for us.

User Profile

Remco

Verified reviewer

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed March 2018

Forensic IT and (mainly post mortem) analysis of data in kartel cases.

PROS

KISS: Simple straight forward import (and export) of data. Indexing is free of "bloated" options. Indexing of XRY files. Relatively simple user interface. Web interface is close to native interface.

CONS

The lacking of compound cases. It SHOULD be possible to create a case, consisting of existing indexes together, in ANY decend review platform. This is for some cases a real showstopper!

Vendor Response

Hi Remco - Thanks for your input on the product! We are always trying to improve the product based on customer input. We are currently working on the ability to create a case from two existing cases and are hoping that is a feature that will be available in the next release. We'll keep you updated with product enhancements as we release them.

Replied April 2018

Stephan

Government Administration, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2022

Intella and Intella Connect Review from an End-User and Administrator

I have been using Intella for over 10 years, since version 1.0. I have seen the product. The productive is intuitive and has added some great features of the years. End-users can be trained quickly and conduct efficient and productive reviews.

PROS

Ease of use in reviewing slices of data and being able to do creative searches. Ease of training new users.

CONS

Inability to ingest XML export from tools such as Magnet Forensic's Axiom. Inability to review multimedia in Intella Connect browser without having to download it first. Difficulty to customize Relativity formatted export according to third-party data delivery standards.

Reason for choosing Intella

Cost relative to other review platforms and an assessment of the most reviewed type of data by our users, which are mostly emails and user generated files. Ability to review on a web browser.

Cesar

Security and Investigations, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

Intella is like a Swiss army knife, with all the tools that you need

PROS

Easy to use for both sides, administrator and user side. The speed of index of Intella is awesome in comparison with other tools of the market like Nuix.

CONS

On the Intella Connect version, it's a bit dificult to manage with the errors on the logs. Some log review on the Admin web could be great to have to check that everything is going great, or you need any help from support. Other thing that I sometimes see, it's that if you index twice the same data with the same options, sometimes you receive different number of items but it's something that I couldn't check completely.

Vendor Response

Hi Cesar - Thanks for the feedback. we love to hear we're like a "Swiss Army Knife"! It's a bit hard to know why the numbers are different if we don't have the details or run some good tests. If you have reindexed the case at a later time, the numbers can be different if the 2nd indexing process was done with a different version (this also includes minor version changes). Feel free to reach out to us if you find anything else or have any other questions/feedback.

Replied April 2018

Matthew

Government Relations, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2022

Matthew Petell - NYS OIG Review

Great Experience - Intella has proven to be a great alternative to eDiscovery processing and production of documents outside of an alternative (more expensive) solution such as Relativity.

PROS

Processing Speed, Document Classification, Keyword Search and Load File Production.

CONS

Transparency of eDiscovery workflow using Intella. Reference materials available in the user manual. Videos on Vound Software website very helpful and should be promoted.

Reason for choosing Intella

Cost and deployment

Reasons for switching to Intella

Not Applicable

6 Reviews