All EHS Hero Reviews

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User Profile

Lara

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

User-Friendly Software, Helpful Staff

We have been working with BasicSafe since 2014. We have enjoyed seeing them expand over time and increase their capabilities. We love growing with BasicSafe and are looking forward to continued success in the future. The staff has been a pleasure to work with!

PROS

The software has been tailored to meet the needs of customers and is easy to use. BasicSafe is well-known for their service and support, making this a wonderful company to work with all around!

CONS

We currently don't have any issues in this area!

Vendor Response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero.

Replied January 2022

Andrea

Machinery, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed November 2021

EHS - Not the Hero for our Safety needs

Overall what features I really needed for our safety program are not here. Sure its inexpensive but one reason we chose this was our old system was outdated VHS tapes from the same company. Right after we purchased there is a new option called Basic Safe which you should not have to pay extra for; should be all inclusive.

PROS

It was inexpensive. It has a place to store and research what pages you can use to start building a safety manual; if needed. It does have the tool box talk pages and you can get assistance from other safety experts regarding questions about OSHA laws. They will give you the link to the citation.

CONS

The training aspect. The videos were cumbersome to look up. Then once bookmarked you cant just download onto your own computer for a quick and dirty way to keep training straight. There are also too many options on the training subjects. If I am looking for lock out tag out then just give me one option per say - not three. A lot of the content on here can be found when you join NSC.

Reason for choosing EHS Hero

The price at the time. We needed to get something as what we had was outdated.

Vendor Response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero.

Replied January 2022

Victor

Industrial Automation, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed November 2021

EHS hero vs Safety BLR

Terrible compared to SAFETY BLR. I used to have an employee newsletter that I can customize and now that feature is gone with the money we paid. I thought we paid for the same service I had with Safety BLR. Now I pay the same price with fewer features.

PROS

None, when being a user of SAFETY BLR for years and compare to EHS HERO.

CONS

SAFETY BLR was easier to navigate much clearer for finding things. This EHS HERO is terrible and it takes longer to download material.

Reason for choosing EHS Hero

I have been a user of SAFETY BLR for many years and enjoy the service. I got in EHS hero because SAFETY BLR was converted to this EHS hero, and I was told it was the same thing and better, but this is not true it is terrible compared to Safety BLR.

Vendor Response

Hi Victor, Thanks for taking the time to leave a review. We are constantly looking for ways to improve our product. We would love to speak with you further, please email us, so we can set up a time to connect.

Replied January 2022

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2018

basicsafe rocks, easy to use and intuitive .

organizational excellence. I know it sounds like a sales pitch but it did work as sold.

PROS

I used basicsafe on a daily basis for six years. The format is easy to use and enabled my company to totally eliminate all hardcopy procedure manuals, sds sheets and forms. Nice huh. Our five location remote facilities staff was able to bring up the most current procedures, regulations and forms. Training was easy for all from office to floor. If they have a smart phone they will be able to use this software. Bonus- AIB , USDA and customers all appreciated the ease of finding documents too. We expanded it into using for audits, work orders and corrective actions. Quality product.

CONS

Needs better ability to bring large photos into it. We were doing visual workplace and large photos were tough.

Vendor Response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero.

Replied January 2022

Tanya

Paper & Forest Products, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2017

I tell every safety professional about BasicSafe! This software has made our safety program better!

Time saver! All safety items in nice and neat bundles.

PROS

It's easy to use; even for folks who haven't used computers much. I like the follow up training for each tool, great way to remind folks of the features in each tool when they might have forgotten.

CONS

During a search in the incident tool, once you've clicked into an incident and you try to go back to the search screen/info on that screen, it disappears. You have to re-enter the search. It would be nice to have it retain the search in order to go back/forth easier.

Vendor Response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero.

Replied January 2022

Jennifer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Great product, great company.

PROS

Easy to use and easy to train others. The audit tool, action tool, and incident tool are very user friendly.

CONS

Cannot load multiple images to a specific sequence in the lockout tool. I would like the ability to upload multiple action plans at once.

Vendor Response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero.

Replied January 2022

User Profile

Kimberly

Verified reviewer

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2017

We've used BasicSafe LOTO module for a couple of years and we find it easy to use.

Easy for operators to find the LOTO checklists.

PROS

In the LOTO Module, the ability to add photos to the LOTO checklist. The ability to search for equipment names in the LOTO module makes it much easier for our operators to find the checklists.

CONS

We can't upload our current checklists into the system, we have to start from scratch, but that's more because of our current checklist system rather than an issue with BasicSafe.

Vendor Response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero.

Replied January 2022

Bruce

Plastics, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

My Silent Partner

EHS Hero has more benefits than I take advantage of. I hope to spend more time using it in the future.

PROS

The environmental updates and safety training resources are great.

CONS

I have no complaints about EHS Hero. I have contacted customer support several times and always received great service.

Vendor Response

Hi Bruce, Thanks so much for taking the time to leave a review. We are so happy you've had a positive experience using our resources and customer support. Best, The EHS Hero Team

Replied August 2023

Michelle

Medical Devices, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Training Management

All training needs.

PROS

All I need to train my employees. I don't have to search everywhere else to train it's there for me with such a great general industry library.

CONS

You don't get the whole system where I can only get so much approved I know BLR offers more that I am unable to take advantage of.

Reason for choosing EHS Hero

I had watch EHS Hero for several years waiting to switch.

Reasons for switching to EHS Hero

JJ Keller is more DOT based and did not fill the need for general industry

Vendor Response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero.

Replied January 2022

Cari

Hospitality, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Great Product

PROS

Easy to use and find information. Federal and state specific information. Customizable forms.

CONS

Training options for users and setting up users.

Vendor Response

Hi Cari, We're so happy you enjoy using the Chart Builder and the available training materials.

Replied September 2022

Kimberly

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

Truly a one stop Safety Management Program

PROS

"There were two key factors why Amalgamated Sugar chose BasicSafe, the service and support which has been and continues to be outstanding and their excellent products which are continually improved."

CONS

Currently not able to use the audit tool when internet is not available. Offline capabilities for rural site audits would allow us to complete the entries on site.

Vendor Response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero.

Replied January 2022

Jose

Design, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Buena

Muy buena experiencia de manejo, funcionalidad,ahorro de tiempo y optima

PROS

Su funcionalidad y optimización son buenas con funciones muy optimas

CONS

No tengo ninguna objeción con este producto

Vendor Response

Hi Jose, Thanks so much for your feedback. Glad we can provide functional and timesaving resources for you.

Replied December 2022

Cindy

Textiles, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed September 2022

Teams need EHS Hero

The training and policy documents save me a lot of time. By using these resources I do not have to write all the information myself.

PROS

The pre-written safety policies and training documents are very valuable to me as I am a one-person team.

CONS

There are many of the resources in Spanish but would like to see more of the training and policy resources in Spanish.

Vendor Response

Hi Cindy, We appreciate your feedback. Glad we can provide timesaving resources for you and we are always working to expand our library of Spanish resources.

Replied September 2022

Tanya

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2016

BasicSafe in Wood Products

I've had BasicSafe at two companies I've worked at. BasicSafe is easy to use and gives us a good place for all our safety information. If I ever have a question, BasicSafe is there to answer it very quickly. I'd recommend this company, especially if it's your company's first step in organizing your safety information.

PROS

Ease of use, good graphics, good customer support

CONS

Some of the tools need a bit of tweaking at times

Vendor Response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero.

Replied January 2022

Mark

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed April 2016

BASICSAFE is a tool like none other I have seen before.

We use BASICSAFE in all of our facilities. The notifications and features built into the system remove many of the complications associated with my job. I would recommend BASICSAFE to anyone.

Vendor Response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero.

Replied January 2022

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