All SafetyLine Lone Worker Reviews

1-25 of 67 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

My Review of SafetyLine

PROS

Ease of use and how it makes me safer as a lone worker

CONS

I cannot recall anything I do not like about the Software

Vendor Response

Hi, thank you for your feedback and for using SafetyLine.

Replied January 2021

Deborah

Hospital & Health Care, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2021

Feeling of safety while working

Love the feeling of safety it gives me while working. I can now concentrate on the job at hand and know someone there if I need them, even though I’m working alone

PROS

Recommend to anyone with job safety issues. Nice to be able to work your shift and know someone looking out for you and has your back if anything should go wrong such as sliding off the road in snow storm, dog attack or possible client altercation resulting in injury (community healthcare worker) Set up on phone was easy and using the app takes no time to do your checkin with the company and checkout at shift end. Call to you from the company as soon as they notice your in emergency mode. Once again, highly recommend!

CONS

Nothing I can think of for improving this product.

Emilie

Environmental Services, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Positive and Negatives

PROS

It is easy to use as the monitored, I love that it has multiple options, ie. InReach, App, phone, etc.

CONS

It is not user friendly to set-up. We have multiple sites and multiple people moving from one group to another regularly having to change the settings has created a lot of difficulties and mix-ups. We also find that the system has some glitches or maintenance events that have induced missed check-ins and were followed by unconfirmed emergencies.

Vendor Response

Hi Emilie, thanks for your feedback and using SafetyLine. Please contact us directly at support@safetylineloneworker.com if you continue to have any issues.

Replied June 2020

Christine

Hospital & Health Care, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2021

Safety line app

PROS

I use the app for work as I work alone. I actually keeps me more aware of my safety. It is very easy to use. When I first started using safety line I had to call in all the time, but the app makes it much easier

CONS

I wish a timer would be added to an app right now I go into my timer on my clock app and set is for about 30 min less so that way I have time to update if things are going smooth. I do not receive emails on the work phone so by the time someone calls Its over the allotted time

Vendor Response

Hi Christine, thank you for the review. Please contact us at support@safetylineloneworker.com for tips and tricks to help you with check-in reminders.

Replied February 2021

Roman

Environmental Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2021

Working Alone with SafetyLine

Very Good! Ensures us that when working alone that if there is a emergency ( Hopefully Never) that we have a chance to be rescued and go home to our families.

PROS

Easy to Access. Convenient that is has more than one option to sign in/check in and out for those busier than normal days on shift. The sequencing and timing are precise when in a unconfirmed/ confirmed emergency as opposed to a live person call out, which saves minutes which in turn saves lives.

CONS

The notification tone when its time to "check in" can get annoying but understand the need for it. makes me jump every time.

Reasons for switching to SafetyLine Lone Worker

Convenience, Better set up and overall better program.

Vendor Response

Hi Roman, Thank you for the review. If you do have any questions - please email us at support@safetylineloneworker.com

Replied February 2021

Kurt

Utilities, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Great App

Almost a perfect app. Would be nice to have additional options for the Apple watch to check-in without using a phone, even to the point of reading HR if the check-in becomes an Unconfirmed Emergency.

PROS

Operator do not have to wait in que on the phone to check-in.

CONS

Sometimes the check-in notifications do not notify. They show up in the notification center but do not make a sound.

Reasons for switching to SafetyLine Lone Worker

Operators were waiting for too long on hold.

Vendor Response

Hi Kurt, Thank you for your review and feedback. Let us know if you have any questions at support@safetylineloneworker.com

Replied January 2021

Julie

Civil Engineering, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Working alone for municipal workers

From payment, to ease of use to technical support it is really nice software. Staff is very accomodating and support issues dealt with in a very timely manner.

PROS

The ease of use. It is very easy for even non-tech savyy employees.

CONS

We have had a few issues when there were software updates that caused our older sonims not to work however tech support repaired issues very quickly

Vendor Response

Hi Julie, Thank you for the feedback and review. For more questions and request please contact us at support@safetylineloneworker.com

Replied January 2021

Pamela-Mae

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2021

SafetyLine

Overall I would say my experience with SafetyLine as a worker is positive

PROS

SafetyLine is very easy to use. I like that I feel safe when I am travelling to clients homes and when I am alone

CONS

I only wish with SafetyLine is that we could log in once at the start of our shift and then at the end of our shift . We can set a timer for every three hours to check in but sometimes that is not an option as we are busy or out of cellular range

Rob

Hospital & Health Care, 5,001-10,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2021

Why not a local company? Why serve Newfoundland from British Columbia? There is a local alternativ

sign in / sign out works well using either text or voice. gives some sense of security. Nice to let clients know that I am being monitored. My staff activated emergency once and police did respond immediately with lights and sirens.

PROS

Ease of use. App is easy and convenient. Gives a sense of security while working in community with clients living with mental health concerns.

CONS

that it is not a local company. to be honest. In an emergency I would first activate 911 then safetyline emergency if I have time. If in a true emergency I would have to hope that my monitor or manager is actually able to see my emergency request on their monitor or phone. 911 would be definitely available.

Vendor Response

Hi Rob, Thank you for taking the time to provide us with a review! If you do any have questions please contact us at support@safetylineloneworker.com

Replied February 2021

Rob

Renewables & Environment, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Good software with a couple of holes

Overall pretty good, but there have been a few false emergencies due to missed check-ins where workers have signed in, but the system hasn't processed their sign in correctly.

PROS

Once you have everything set up it is easy to use on a daily basis.

CONS

Monitors and the automated alerts from SafetyLine are not able to contact lone workers directly on their inReach or SPOT devices directly if a check-in has been missed. The automated calls to the lone worker's cell phone are often of no use because the lone worker is out of cell phone range and the unless the monitor has the lone worker's specific inReach programmed into their phone they have no way of contacting the inReach/SPOT

Reasons for switching to SafetyLine Lone Worker

mandated switch

Paul

Hospital & Health Care, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Well Done!

I use SaferyLine almost daily other than days off and it’s a great tool to have on my phone. It’s good to know that if I am in a difficult situation that I can get help quickly.

PROS

I have the SafetyLine App and as a healthcare worker who goes home to home it is very convenient and easy to use the app. Just open the app and there are all the functions you need right on the home page.

CONS

Honestly there is nothing about the app that I don’t like. It is one of the easiest apps I have ever used and I’ve used a lot of apps. The alerts you get before going over the time limit are a really nice reminder.

Kyla

Food Production, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

Engineers working alone

I had a great overall experience with this system, no matter how big or small the issue was someone was able to connect with me and help me figure out the solution. This system ensures the men to work long hrs alone are still being checked on to ensure they are safe even when everyone else is sleeping.

PROS

I implemented this system with with older gentleman working alone during nights and weekend, I like how easy this system is to use and the great support I had during this time.

CONS

The thing I liked least about this system would be that it does not work well with an Android, we had to upgrade to an iPhone for it work properly. Still worth it !

Reason for choosing SafetyLine Lone Worker

i did not look at other options, another OH&S officer recommended this to me.

Gloria

Architecture & Planning, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Not complaints

They realize that I am working and what I am doing and which area in the installations to look in case that I have and accident they know where to look and who is the person closers to me for checking

PROS

immediately response and easy to use immediately response after the time go out

CONS

nothing: everything looks perfect, I would like to receive a call, reminder or alarm before safetyline call my boss or another manager in the company.

Reena

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Hello

I just sign in and get alerts if I am getting close to my check in. The knowledge of knowing if i get into trouble there’s help a click away.

PROS

It’s an amazing app. Easy to use makes me feel safe when I am working out in community alone.

CONS

Nothing I like it as it is. Keep up the good work

Vendor Response

Hi Reena, thank you for the wonderful review.

Replied February 2021

Curtis

Architecture & Planning, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2022

Simplifies our Field Safety

We use for our field staff monitoring and basic check-ins. It is very accurate, (usually within a 3 ft area-tested). Allows for fewer chins and has handy reminders adn alerts for user.

PROS

Easy to install adn setup. Very accurate and easy to utilize.

CONS

Maybe a better warning when an alert is about to be sent.

Denise

Hospital & Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Our review

Good, it has not let us down

PROS

Its easy to get into, it works well in emergency situations. I can see where the workers are if they have data activated on their phone.

CONS

Its cell dependent.. as the area we live in has dead zones but thankfully it has a landline option... so that is a pro and a con..

Reason for choosing SafetyLine Lone Worker

Its the one the WCB recommended

Vendor Response

Hi Denise, we are so happy that SafetyLine is helping keep your workers safe - keep up the great work!

Replied June 2020

Bill

Oil & Energy, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2021

working alone peace of mind

it has been quite helpful , with reduced staff it is important that we are being monitored should a unfortunate event take place

PROS

The ease of use , it is user friendly and makes me feel safer working alone

CONS

sometimes I would like check in to be extended to different time check ins

Andy

Oil & Energy, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2022

Safety line review

I enjoy using it, gives me piece of mind that some one is watching over me in case of an incident.

PROS

Easy to use, App being downloaded onto my cell phone is very convenient.

CONS

Can only be used in cell coverage area, and we have a lot of dead spots in our field

Jose

Food Production, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2021

canada69

PROS

that you report where you are for your safety

CONS

nothing, everything is fine, I like everything

Vendor Response

Hi Jose, Thank you for the review. If you do have any questions, please contact us at support@safetylineloneworker.com

Replied February 2021

Lucas

Construction, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed January 2021

User Review

PROS

Easy to use. Quick interactions for check-ins.

CONS

If I have the app open on two different devices, then one of the apps will remind me that my two-hour login is due even though I have checked in on the other device. It never triggers anything (it ultimately recognizes that I have updated my other device, but the reminders still pop-up).

Carol

Environmental Services, 1,001-5,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2021

Ease of use

It is quick to use. Just have to open the app on my phone, say what I need to say if I want to. And I am set to go. It warns me when time is up and it is done. Same thing at the end of the trip/day in the field.

PROS

Easy to use on my phone. All is self explanatory. No issue with it

CONS

I never had any issue with the app. Once in while, when I use it with my InReach GPS at the end of the day it would not end the session and I would get a call later. Otherwise all is good. It could be a communication issue.

Vendor Response

Hi Carol, Thank you for your feedback and review. Please email support@safetylineloneworker.com if you have any questions.

Replied January 2021

larry

Government Administration, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Safetyline review

The reps were great at getting us set up and running. very easy to get going.

PROS

Very easy to set-up and use. Our crew took to it readily.

CONS

It is complete for our application and situation.

Reason for choosing SafetyLine Lone Worker

Cost/ease of application

Reasons for switching to SafetyLine Lone Worker

Product no longer provided/supported the service.

Vendor Response

Thanks for your comments, Larry. Our reps are always happy to help.

Replied June 2020

Lisa

Human Resources, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2021

Safety at my fingertips

So far my experience has been very positive and makes me feel very safe doing what I do!

PROS

I like that this software is very user friendly. The ease of checking in and the ability to voice record a message in case of an emergency makes it much more reassuring when I enter other peoples homes.

CONS

I am not fond of the sound for check in. It can startle the people I am working with sometimes.

Vendor Response

Hi Lisa, Thank you for the review - contact us at support@safetylineloneworker.com for any questions.

Replied February 2021

Ian

Farming, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Great to keep the team safe

We really like the system at work as users can come and go on and off the system when needed. It allows us to feel more secure about our co-workers working alone as we are all distance working at this time.

PROS

I like how we can use the system when we need it. When we have a team member heading out on their own the system is initiated, tracks them and reports any issues if they aren't checked in.

CONS

The app system on the phone isn't the clearest to use.

Vendor Response

Hi Ian, Thank you so much for your review!

Replied March 2022

Heli

Hospital & Health Care, 5,001-10,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2021

Feel safe with Safety Line for Lone Workers

Staff safety.

PROS

This software is user friendly. I like the fact that, while I am out in community visiting clients, I am being monitored and have a backup system if I get into trouble. I find this software vital for those of us that go into the community by ourselves ( unless 2 people are needed). I like the Emergency option on the app and also the fact that you can shorten or lengthen the times of monitoring depending on the situation.

CONS

I don't have any cons thus far with using this software.

Vendor Response

Hi Heli, Thank you for the review! Let us know if you have any questions at support@safetylineloneworker.com

Replied February 2021

Showing 1 - 25 of 67 Reviews