--- title: "SafetyLine Lone Worker Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SafetyLine Lone Worker. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SafetyLine Lone Worker is a good fit for you!" source_url: "https://www.softwareadvice.com/ca/ehs/safetyline-lone-worker-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [EHS Management Software](https://www.softwareadvice.com/ehs/) / [SafetyLine Lone Worker](https://www.softwareadvice.com/ehs/safetyline-lone-worker-profile/) / SafetyLine Lone Worker Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/ehs/safetyline-lone-worker-profile/) Reviews [Alternatives](https://www.softwareadvice.com/ehs/safetyline-lone-worker-profile/alternatives/) # SafetyLine Lone Worker User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 67 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 53 reviews (79%) - 4 stars: 10 reviews (15%) - 3 stars: 4 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I really liked how easy of a system SafetyLine was. - We really like the system at work as users can come and go on and off the system when needed. - Enjoy that there are maps to show exactly where I am and that there are alarms and alerts that mean I can't forget to check in and my Supervisor can't forget to make sure I am still okay. ### Most mentioned cons - Monitors and the automated alerts from SafetyLine are not able to contact lone workers directly on their inReach or SPOT devices directly if a check-in has been missed. - Overall pretty good, but there have been a few false emergencies due to missed check-ins where workers have signed in, but the system hasn't processed their sign in correctly. - It requires data on the cell phone to track where you are and my employer, IHA, does not pay for data on cell phones. ## SafetyLine Lone Worker customer reviews Showing reviews 1-25 of 67 (page 1). ### Working alone for municipal workers - Overall rating: 5/5 - Reviewer: Julie S. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. From payment, to ease of use to technical support it is really nice software. Staff is very accomodating and support issues dealt with in a very timely manner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use. It is very easy for even non-tech savyy employees. #### Cons We have had a few issues when there were software updates that caused our older sonims not to work however tech support repaired issues very quickly #### Vendor response Hi Julie, Thank you for the feedback and review. For more questions and request please contact us at support@safetylineloneworker.com Replied January 2021 --- ### Good software with a couple of holes - Overall rating: 4/5 - Reviewer: Rob F. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Overall pretty good, but there have been a few false emergencies due to missed check-ins where workers have signed in, but the system hasn't processed their sign in correctly. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Once you have everything set up it is easy to use on a daily basis. #### Cons Monitors and the automated alerts from SafetyLine are not able to contact lone workers directly on their inReach or SPOT devices directly if a check-in has been missed. The automated calls to the lone worker's cell phone are often of no use because the lone worker is out of cell phone range and the unless the monitor has the lone worker's specific inReach programmed into their phone they have no way of contacting the inReach/SPOT #### Reasons for switching to SafetyLine Lone Worker mandated switch --- ### Public Health Nursing Nelson - Overall rating: 3/5 - Reviewer: Kari M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered Works well if you have unlimited data. Otherwise the "phoning in" is a challenge in areas without cell service (rural community) #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Using the App for the phone. the app is easy to use if you have a data plan #### Cons Nurses report using too much Data on their personal device as IHA does not provide a work cell or access to data. A reminder "ding" or alarm would be nice so we remember to check in. --- ### SafetyLine - Overall rating: 5/5 - Reviewer: Pamela-Mae H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I would say my experience with SafetyLine as a worker is positive #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros SafetyLine is very easy to use. I like that I feel safe when I am travelling to clients homes and when I am alone #### Cons I only wish with SafetyLine is that we could log in once at the start of our shift and then at the end of our shift . We can set a timer for every three hours to check in but sometimes that is not an option as we are busy or out of cellular range --- ### Why not a local company? Why serve Newfoundland from British Columbia? There is a local alternativ - Overall rating: 5/5 - Reviewer: Rob A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. sign in / sign out works well using either text or voice. gives some sense of security. Nice to let clients know that I am being monitored. My staff activated emergency once and police did respond immediately with lights and sirens. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use. App is easy and convenient. Gives a sense of security while working in community with clients living with mental health concerns. #### Cons that it is not a local company. to be honest. In an emergency I would first activate 911 then safetyline emergency if I have time. If in a true emergency I would have to hope that my monitor or manager is actually able to see my emergency request on their monitor or phone. 911 would be definitely available. #### Vendor response Hi Rob, Thank you for taking the time to provide us with a review! If you do any have questions please contact us at support@safetylineloneworker.com Replied February 2021 --- ### Well Done! - Overall rating: 5/5 - Reviewer: Paul D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use SaferyLine almost daily other than days off and it’s a great tool to have on my phone. It’s good to know that if I am in a difficult situation that I can get help quickly. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have the SafetyLine App and as a healthcare worker who goes home to home it is very convenient and easy to use the app. Just open the app and there are all the functions you need right on the home page. #### Cons Honestly there is nothing about the app that I don’t like. It is one of the easiest apps I have ever used and I’ve used a lot of apps. The alerts you get before going over the time limit are a really nice reminder. --- ### Great to keep the team safe - Overall rating: 5/5 - Reviewer: Ian R. - Verified reviewer: Yes - Industry: Farming - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We really like the system at work as users can come and go on and off the system when needed. It allows us to feel more secure about our co-workers working alone as we are all distance working at this time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how we can use the system when we need it. When we have a team member heading out on their own the system is initiated, tracks them and reports any issues if they aren't checked in. #### Cons The app system on the phone isn't the clearest to use. #### Vendor response Hi Ian, Thank you so much for your review! Replied March 2022 --- ### Safety line review - Overall rating: 4/5 - Reviewer: Andy P. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered I enjoy using it, gives me piece of mind that some one is watching over me in case of an incident. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy to use, App being downloaded onto my cell phone is very convenient. #### Cons Can only be used in cell coverage area, and we have a lot of dead spots in our field --- ### Hello - Overall rating: 5/5 - Reviewer: Reena P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I just sign in and get alerts if I am getting close to my check in. The knowledge of knowing if i get into trouble there’s help a click away. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s an amazing app. Easy to use makes me feel safe when I am working out in community alone. #### Cons Nothing I like it as it is. Keep up the good work #### Vendor response Hi Reena, thank you for the wonderful review. Replied February 2021 --- ### Our review - Overall rating: 5/5 - Reviewer: Denise M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good, it has not let us down #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its easy to get into, it works well in emergency situations. I can see where the workers are if they have data activated on their phone. #### Cons Its cell dependent.. as the area we live in has dead zones but thankfully it has a landline option... so that is a pro and a con.. #### Reasons for choosing SafetyLine Lone Worker Its the one the WCB recommended #### Vendor response Hi Denise, we are so happy that SafetyLine is helping keep your workers safe - keep up the great work! Replied June 2020 --- ### Safety at my fingertips - Overall rating: 5/5 - Reviewer: Lisa D. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far my experience has been very positive and makes me feel very safe doing what I do! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like that this software is very user friendly. The ease of checking in and the ability to voice record a message in case of an emergency makes it much more reassuring when I enter other peoples homes. #### Cons I am not fond of the sound for check in. It can startle the people I am working with sometimes. #### Vendor response Hi Lisa, Thank you for the review - contact us at support@safetylineloneworker.com for any questions. Replied February 2021 --- ### reassuring to have - Overall rating: 4/5 - Reviewer: Lindsay H. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used other for less than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is reassuring to have something like this when working alone...I would like to use it when out jogging too! #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like having a check in program in case the unforeseen happens when working remotely. #### Cons Get rid of the need for a password to turn off alarms and status or let them be easy! Passwords make the system clunky and have led to many non-emergency alerts because the person couldn't remember password to turn it off. We need better equipment to use Safetyline when working in areas with no cell service. #### Vendor response Hi Lindsay, we're glad that SafetyLine provides you with some reassurance. Please let us know if we can help you with your issues, we are always available at support@safetylineloneworker.com Replied June 2020 --- ### App makes check ins easy! - Overall rating: 5/5 - Reviewer: Hailey M. - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I find the system easy to use and convenient. I also appreciate the reminder phone calls before an emergency is confirmed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really love how the app makes checking in so easy when I am working out in the field! #### Cons The phone book/contact process is confusing. --- ### Safe and Sound - Overall rating: 5/5 - Reviewer: Megan M. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I feel secure knowing that when Im working alone I am watched out for #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really enjoy knowing that I am safe when working alone. #### Cons I tend to forget I am monitored at the end of the day and safety measures are taken --- ### Nice - Overall rating: 5/5 - Reviewer: Michele S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Is nice to feel safe at work! And have help in only a click away #### Cons Sometimes we forget to check in, and can go to unconfirmed emergency easily --- ### Great Safety App - Overall rating: 5/5 - Reviewer: Joanna J. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I highly recommend this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This has given us peace of mind for our work alone workers and the follow through if they don't respond is always timely. #### Cons I don't think there are any features that we don't like. #### Reasons for choosing SafetyLine Lone Worker We liked all the safety features. --- ### Tony - Overall rating: 5/5 - Reviewer: Anthony M. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I feel much safer as a loan worker knowing somebodies looking after me. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros How easy it is to use and its very reliable. #### Cons Really nothing I don't like. Its great it calls me to remind me to check in. --- ### Safety line review - Overall rating: 5/5 - Reviewer: Jack E. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Quick easy to use app. text in and text out. #### Cons Company should be providing data coverage charges --- ### Does the job well - Overall rating: 5/5 - Reviewer: Jasmine S. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 501-1000 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This software has provided our organization a great resource to use for on-site safety and safety when traveling on the road and alone. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros This software is easy to use and simple to navigate, especially the app interface. #### Cons I have had some trouble using the software in offline areas. When I lose a signal sometimes it's hard to reconnect, but that could just be my phone issues too. --- ### Use in the field - Overall rating: 4/5 - Reviewer: Andy W. - Verified reviewer: Yes - Industry: Farming - Company size: 5001-10000 employees - Product usage: Used other for less than 12 months - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I liked how quick it was. it doesn't feel like a cheap app that takes forever to respond. #### Cons It took me a few hours to get the hang of it and fully understand what the apps functions were. Would be better if there was a walk through widget that you could utilize at any time. --- ### Safety line user - Overall rating: 5/5 - Reviewer: phil c. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good to have #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Pretty easy to use this product and not an extra clip on our coveralls #### Cons Spotty in spots for reception as we use our phones #### Reasons for choosing SafetyLine Lone Worker Used in another area --- ### Positive Experience - Overall rating: 5/5 - Reviewer: Parm J. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 10000+ employees - Product usage: Used other for less than 6 months - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use it very rarely at this time due to covid and limited exposure but my experience thus far has been positive. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It is easy to use as an app with various options to report. #### Cons There was no notification that my message was received and that monitoring was in fact occurring. #### Vendor response Hi Parm, Thank you for the feedback. For more questions and request please contact us at support@safetylineloneworker.com Replied January 2021 --- ### Non-Profit Organization review - Overall rating: 5/5 - Reviewer: Tara S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Increase in psychological safety for staff- Decrease in time spent locating staff in case of emergency- Decrease in response time for possible emergency- Increase in staff accountability and time management #### Cons In the company user history report for Report GPS, it would be nice to have an additional option to see closest streets/avenues, instead of GPS coordinates. I do like having the GPS coordinates, but if there is an emergency in our field, we may not have the time to track back and select individual coordinates. #### Reasons for choosing SafetyLine Lone Worker I have used Safetyline at a prior organization --- ### Keeping Our Staff Safe and Our Team Informed! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Animation - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Overall the experience was super positive. The easy to use platform allowed us to feel confident our staff was safe. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I really liked how easy of a system SafetyLine was. It helped our staff report effectively and our team to have visibility into our workers working non-conventional hours. #### Cons Everything was really good. We stopped using as we don’t have a night shift. #### Vendor response Thank you for the review -SafetyLine Replied November 2023 --- ### Feeling of safety while working - Overall rating: 5/5 - Reviewer: Deborah K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love the feeling of safety it gives me while working. I can now concentrate on the job at hand and know someone there if I need them, even though I’m working alone👍 #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Recommend to anyone with job safety issues. Nice to be able to work your shift and know someone looking out for you and has your back if anything should go wrong such as sliding off the road in snow storm, dog attack or possible client altercation resulting in injury (community healthcare worker) Set up on phone was easy and using the app takes no time to do your checkin with the company and checkout at shift end. Call to you from the company as soon as they notice your in emergency mode. Once again, highly recommend! #### Cons Nothing I can think of for improving this product. ## More reviews [Next reviews](https://www.softwareadvice.com/ehs/safetyline-lone-worker-profile/reviews/?page=2) --- SafetyLine Lone Worker Reviews, Pros and Cons - 2026 Software Advice