All Site App Pro Reviews

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User Profile

Marlys

Verified reviewer

Oil & Energy, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

A Game-Changer for Health and Safety Management

As a dedicated health and safety consultant, my job involves juggling multiple clients, each with their unique needs and requirements. Managing various health and safety programs simultaneously used to be a daunting task until I discovered Site App Pro. This digital software has truly revolutionized the way I work, allowing me to efficiently oversee and maintain the safety programs of multiple clients. I can't recommend Site App Pro enough! The exceptional customer service provided by the Site App Pro team is truly unmatched. Anytime I've had questions or needed assistance, they have been prompt, knowledgeable, and incredibly helpful. It's reassuring to know that I have a dedicated support team to rely on, ensuring that I can make the most out of this powerful tool.

PROS

If I had to choose a few things that set Site App Pro apart from competing softwares, would be the asset management and visitor check-in using the QR code features. Also, for my clients who hire subcontractors, the vetting/pre-qualification procedure can be done exclusively through the app.

CONS

As I continue to use the app with different clients, there are a few suggestions I identify such as the naming convention for when you upload certificates. However, I bring these minor recommendations up to my Site App Pro account manager and he notifies the applicable SAP team members to make these improvements in future updates.

Brian

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Great safety software

Great people to deal with and customer service is great. I use it for me and a number of clients!

PROS

Easy to use and great way to manage HSMS without complicated paperwork. Easy for guys to use!

CONS

Need to develop flexiblity in reporting and link wof and reg etc into checks

Reasons for switching to Site App Pro

Ease of use and price was great.

Karl

Electrical/Electronic Manufacturing, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Karls review

Good however require more internal training to use it to it's full ability

PROS

Visually appealing Easy to use

CONS

No automatic link to SimPro - we have to use Zapier to get the information in

Vendor Response

Hey Karl, Thanks for your review! We really appreciate hearing the feedback. I'll pass your feedback onto the team about SimPro integrations to see if it's something we can focus on in the future. Great to hear you're finding it easy to use. Let me know if there's anything we can do to help you get more out of Site App Pro. Thanks again, Sophie

Replied February 2022

Sara

Consumer Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Amazing Product and Support Team

We partnered with Site App Pro over a year ago now and many of our clients have implemented this product into their health and safety systems. Our client's industries range from transport, hairdressers, childcare and agriculture to automotive, construction and everything else in between. Site App Pro is able to be customised to meet all their needs and specific industry regulations.

PROS

The support team at Site App Pro are amazing and respond quickly to queries or issues. The reports and export functions make prequals and tendering easy with all the information stored in one place. And the Dashboard makes it easy to stay on top of compliance requirements.

CONS

Any features, upgrades or glitches that would make this product even easier are considered and implemented by the team during the regular updates, often making any issues only temporary.

Sarah

Building Materials, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Couldn't live without Site App Pro

6 stars. Seriously love Site App Pro.......do yourself a favour and ditch the onerous paperwork, using this software makes doing your H & S enjoyable and the whole team is also engaged i n the progress. So grateful this product is out there !

PROS

Seriously, this software is crucial to the running of our Gardening & Landscaping Business. We use it multiple times a day on multiple sites. Sleeping better at night knowing our Health & Safety is in good hands, thanks to this intuitive, easy to use mobile app. Thanks to the team for their great support-always there 24/7 to answer my silly questions. THANK YOU !

CONS

Weird the way the screen glitches to white sometimes on the mobile app when you want to fill in a form but I mentioned this to the team and someone is addressing the error already.

Reason for choosing Site App Pro

Easy of use, excellent customer support, capability of Site App pro aligned perfectly with the needs of my company

Vendor Response

Hey Sarah, Thank you so so much for your awesome review! We appreciate this so much. It's so lovely to hear you are having a great experience. We're working hard to solve the white screen issue at the moment too. Looking forward to seeing how your team uses Site App moving forward. It's been great having you as a part of the community. Thanks again, Sophie

Replied February 2022

Geoff

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Review and comments

We have been with Site App Pro for over 5 years. The product improves on a regular basis giving us new features constantly to improve ease of use and reporting we can provide our clients. Also the trade doesn't like to waste time on site with paperwork and the product works for them . What we achieved in four years with paperwork took us 4 months with site app pro

PROS

Tradies don't like complication. There participation uptake has been very quick

CONS

There really isn't to much , if there is the Communication lines are always to makes changes

Reason for choosing Site App Pro

Didn't have to look at anything else

Gaby

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2022

SiteApp Pro is great

PROS

Everything is in one place, less paper work and it is easy for our employees to use. Site App Pro is also always updating features and adding new additional things to the app which is great

CONS

There are a few small minor issues mainly with report pulling but in general we are very happy with SiteApp pro

Vendor Response

Hey Gaby, Thank you for spending time to leave a great review! We appreciate this so much. I'm so glad we could make Health & Safety easier for you and your team. Thanks again, Sophie

Replied February 2022

Mark

Construction, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Great H&S App

PROS

I like that there is the flexibility to create your own documents or amend existing documents for a more practical use for our business.

CONS

It would be nice if when a report is submitted that the worker could make any additional changes that were needed. Sometimes there is a requirement to have to redo a report all together.

Vendor Response

Hey Mark, Thank you so much for your great review! We love working with you and your team and appreciate the feedback so much. When it comes to editing existing reports, you can do that on the Mobile App by going 'Saved Forms' and editing the document you've already completed. Very happy to chat with this further to help make it easier on you and the team. Thanks again, Sophie

Replied February 2022

Myles

Civil Engineering, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Site App Pro

PROS

Site App Pro has so many different resources available to help customize your companies experience as a safety driven software solution. They have a strong team that can help out with any questions you may have, the team is very knowledgeable, and are able to assist your business from its inception to help meet your HSE needs.

CONS

No big complaints that I have run into yet!

Courtney

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

New User

PROS

No physical paperwork for me to track down, scan and store. Easy for me to know who has completed their checks and meetings.

CONS

Getting the staff to get onboard and use the app. The dates being mm/dd/yyyy rather than day first.

Reasons for switching to Site App Pro

Company had change of ownership so used it as a time to implement something new that had the field staff more involved and less physical paperwork and input for admin

Vendor Response

Hey Courtney, Thanks so much for the review, we really appreciate it! I can also help with the date settings, which will be due to your Web Browser settings. You can change that by: 1. Copy and paste this link into your Chrome Browser - chrome://settings/languages 2. Click on ' Language ' 3. Click the three dots next to 'English New Zealand' and move it to the top This should set NZ as your default so it can format the dates in the correct way. If you get stuck flick us an email at support@siteapppro.com and we can help further from there. Thanks again, Sophie

Replied February 2022

Alison

Construction, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Fantastic tool

You could not ask for a better app and service

PROS

So easy to make changes . Easy to train all technicians. Fantastic technical support from the Site App Pro Team

CONS

Improved MSDS repository and desktop functionality for forms

Vendor Response

Hey Alison, Thank you for your lovely feedback! This is so nice to hear. It's been so great working with you and your team. Hoping to make some improvements to make your experience even better moving forward. Thanks again for leaving a review, we really appreciate it. Sophie

Replied February 2022

Chris

Construction, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

A great platform, one of the better ones

PROS

I like it's broad functionality & how it brings all H&S aspects into one platform. Integrates with Zapier. Customer support team are fantastic and very keen to help.

CONS

It's too broad - a lot of our customers only just want one aspect. You can't turn off other modules so it can be confusing.

Alex

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Beginners

Great customer service Generally happy with the product but still new so still ironing some things out

PROS

I like that it gives the boys an easier way to work rather than the old fashioned hand written pieces of paper

CONS

When the form is too big setting it up plays silly games

Reason for choosing Site App Pro

Local and price

Karen

Consumer Services, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Editable and flexible

Great. I like the fact you can edit content to make bespoke to each client.

PROS

Great support and fast responses to any queries.

CONS

Still a few tweeks to be more user friendly but support constantly review and listen to feedback.

Reason for choosing Site App Pro

I was impressed. Ive seen a lot of APPS

User Profile

Tyler

Verified reviewer

Management Consulting, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

A great product from a great company

PROS

Many platforms fail to achieve the ease of use (3 clicks to happiness) and operability that I look for. This one does, and I recommend it wholeheartedly.

CONS

There is nothing that comes to mind immediately

Paal

Construction, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2022

Site App Pro Review

PROS

Ability for staff to electronically sign in and out of job sites.

CONS

Needs a QR Code for all staff to be able to use to sign in to each job site.

Vendor Response

Hey Paal, Thanks for your lovely review! We appreciate that so much. It was also great to have you join our Webinar last week too. Have you seen our Visitor Register QR Code? This can be used to sign visitors or non-users in and out of sites. I do find the check in & out button provides more engagement for your team, but you could always have a play around with the QR code to see if that works better for you. Let me know if you would like any more information and I'd be more than happy to help. Thanks again, Sophie

Replied February 2022

User Profile

Cam

Verified reviewer

Construction, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Highly functional safety software with a price tag that won't kill you!

PROS

pre and post sales support from a team that truly listens to your needs and responds with working solutions

CONS

I have been working with the SAP team for a little over a year and have not had a negative experience - so nothing to put in here!

Reasons for switching to Site App Pro

better service, more customizable, more agile

Showing 1 - 17 of 17 Reviews