All Contractbook Reviews
1-25 of 61 Reviews
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Sebastian
Verified reviewer
Health, Wellness and Fitness, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Easy to use, reliable and quick
Easy to set up documents, edit them and request signatures. The team has found it really easy to organize the document afterwards and request multiple signatures. The SMS feature for notifications and signing it is awesome!
CONSNone so far. We're looking forward to the next features!
David
Hospital & Health Care, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Great software with good integration capabilities
We have successfully used Contractbook to automate much of our patient sign up process, saving us time and money
PROSThe integration with Zapier is extremely helpful and works well
CONSDoesn't have as many features as some other esignature tools in the marketplace, but does everything that we really need it to do, and does it well
Reason for choosing Contractbook
Better value for money and ease of integration
Reasons for switching to Contractbook
Better integration options with Contractbook
Frederik
Financial Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed September 2019
Proffesional apperance
Easy to manage contract signing
PROSEasy to use and understandable. Nice to have an overview of all of our contracts
CONSThe change between editing and filling out data.
Chris
Human Resources, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Great all around tool
It fits all our signature proceses from HR, Finance, GDPR and Sales processes. With Contractbook we have all our contracts in one place, and most importantly it speeds up our sales process.
CONSIt would be awesome to be able to send our contract from our email setup, and the quoting process could be smoother and more graphically interesting.
Reason for choosing Contractbook
It could solve more than one problem (i.e. HR, Sales, Finance) and Contractbook had Danish templates.
Sergej
Real Estate, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Great for handling all documents and getting signature
Overall I am very happy!
PROSVery good for handling all my documents in one software. also from same place I do the digital signature.
CONSSometimes the brackets makes it very rigid and not too easy to navigate
Stefan
Verified reviewer
Human Resources, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
A winner team
The flexibility, ease of use and on-point support makes it, at least for me, a no brainer. All our contracts are digital and managede through Contractbook. Sending contracts between lawyers, shareholders and employees has gone from being tedious to automated - a win win for everyone involved.
CONSThe features around managing contracts are constantly improved and at the time of writing they're all working in a smooth and intuitive manner. So if i had to point out a pain point it would be the lack of Single Sign on.
Casper
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Contractbook has helped us in streamlining various processes
Contractbook provides an easy-to-use contract management platform that has helped us in both the onboarding phase of new co-workers as well as in the sales process when closing new customers. Contractbook proved much more reliable than our previous contract management software and with new features coming out all the time, the platform is constantly pushing what is expected of contract management platforms.
PROSEverything. From user management to the whole process of building and sending a contract. Everything is super smooth and it just works.
CONSHm. Initially we were a bit confused about the use of templates, but after playing around with the platform we realized how to work with the feature.
Ulrich
Verified reviewer
Marketing and Advertising, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Best contract management solution out there
Using it for employment contracts, sales deals, ownership documents and much more. No limits to what you can do with the product!
PROSI love they way they build their product, not only thinking about the signing process, but also the entire management part. The pricing is also the best i've seen in this space in a long while. Use the product for employment contracts, sales contracts, anything with contracts.
CONSHonestly theres not much bad to say, but i would love an ability to build better pricing tables so that the price was shown in a more salesy way. Havent impacted the conversion rate yet, so not a pressing problem imo.
Anne Cecilie
Verified reviewer
Marketing and Advertising, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Legal help for a small business
I have been using your platform for over a year now, and it's just so easy to use. The templates make is so easy to producing our own terms and conditions, easy to make letter of intent, new agreements. And the easy signature feature is making the process easy and smooth. No more emails back and forth. Or even worse - hopeless print! So - thank you very much for at specific good solution.
PROSTemplates to create my own legal documents The signature flow - easy to use
CONSAfter several try to upload PDF - but a small issue, thats quickly forgotten
Nicolas
Verified reviewer
Human Resources, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
On from the beginning
Really good.
PROSIt's really easy to use and the things that aren't, the support can help straight away.
CONSIf the templates aren't there, you have to get them yourself.
Markku
Internet, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed January 2023
Automated contract workflow from contract creation to post-sales actions
Contractbook has enabled us to enhance our contract workflows. Our contract data flows without silos from creating a contract to post-sales actions.One of the biggest benefits is definitely the time saved in the contract management process- Templates have saved a lot of time when creating contracts- Automation builder setup has reduced the need to manually jump back and forth copy-pasting CRM data (Hubspot)- Reminders feature has helped to keep up with renewals
CONSI'm missing reporting feature to gain insights from my company's contract data and the usage statistics of the platform.
Lucas
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2019
Great product, minor issues
Works really well and we don't have a better alternative other than keeping contracts physically in a drive, which is not the best. Our organization is not 100% ready to do the whole digital signature thing and neither is our partners which is where the product is lacking the most.
PROSEasy to get into and implement. It's scalable and it's team configuration works well.
CONSFew UX-wise issues: Unable to share contracts in an easy way with non-contractbook users. (Print PDF feature, please) I understand why, but it's not very clever that it's so oriented towards using contractbook. Plenty of companies still require a physical signature and here contractbook is missing out in terms of just storing the contracts. There could be more ease of use in just using the product. (More search features (Search for names, content of contracts, etc.)
Henrik
Food Production, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Before you Buy
It's easy, thats the main take-away. I was introduced to the platform during a demo-presentation, which was almost superfluous, since it's ridicolously easy to use the platform. - the support team and sales rep are also polite and flexible in helping me get onboarded. I've sent a small of 10 contracts and it take very little time, while I can trust that the documents are kept in storage, handled and filed according to my tags. it's very nice.
PROSit's easy and it comes with a lot of templates which is easy to customize. especially the digital signature and that the counter-party can edit, review or accept the contract as part of the workflow.
CONSIt would be nice, if they could offer a way to create more templates on demand or if they expanded their services abit more in regards to counselling, since it already have saved me a couple 1000DKK by using contractbook and I would like to continue doing so as my company expands.
Reason for choosing Contractbook
I just need to send contracts and the standard templates gives me a clear indication of what is normally expected in terms of contract and structure. Therefore i choose contractbook instead of my lawyer to formulate the contracts. the hourly wage for a lawyer is high, when it takes a couple of minutes to send a contract through contractbook. However, for complex contracts I can't not yet substitute my traditional lawyer.
charlotte
Professional Training & Coaching, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Easy
overall good
PROSEasy to learn, easy to create contracts, easy to logon, easy and safe to send and sign
CONSThat the price suddenly gets higher and my accesses get more limited.
Reason for choosing Contractbook
Personal wanted to Support Rep
Soren
Accounting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
Super easy and manageable
Quick and efficient way to get your contracts signed - paperless!
PROSIt's very easy to set up and customize templates. The function with a text based password is flawless. You can see if the other party has seen your documents, send reminders and much more.
CONSI had some difficulties with formatting and editing old versions of contracts - this has now been dealt with.
Imke
Information Technology and Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Efficient, easy and fast - very satisfied
Contractbook saves us a lot of time and makes the signing process way more efficient. It is also easier to keep track of documents and processes and it is a very user friendly product. We are overall very satisfied with Contractbook!
PROSThe software is super easy to use, very intuitive and saves a lot of time, when it comes to contract preparations, signing processes, etc.
CONSI would like to have a feature, where it is possible to save different companies and signers in "contacts" with the same email address. We have a group of companies, consisting of 4 different brands and our CFO/CHRO would need 4 different email addresses and verified accounts, if we want to save his details in "contacts".
Alex
Legal Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Awesome product
It's been really great. I would really miss it if it wasn't there tomorrow!
PROSSuper easy to get started. Has a Zapier integration which enables it to scale really well. And great customer support when I need help. What's not to like?
CONSI needed to understand their template system - it wasn't intuitive right from the start.
Reason for choosing Contractbook
Can't remember the other systems I looked at. But the design was not as light and pleasing as Contractbooks.
Dimitri
Publishing, 1 employee
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed September 2020
Very professional
Since I am running my business alone, the time and the costs are of the essence. I have been spending hours and hours on market research because in legal issues one needs to be extremely careful. It all adds a great deal to one's business reputation. So far, this app ticked all boxes: to the point, professional, easy to operate, no nonsense. And I am still using it for free.
PROSA reputable platform for legal signings; professional look and feel; easy and highly intuitive; allows customisation; essential templates for agreements; can add own logo on agreements; quick and enjoyable.
CONSNeeds formatting if you paste in your own text and want it to look as in your original Word doc; attachments (such as annexes) are available only to paying subscribers.
Julie
Verified reviewer
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
ContractBook is a great tool for us!
ContractBook is solving a very important aspect for us :To be able to have many independent people access the contracts without having to login on ContractBook. The integration with zapier (and therefore typeform, zendesk, gmail etc.) makes our contract flow very convenient and effective. Definitely recommendable.
PROSIt matches the needs we have in terms of contract signing. For us it's great that people outside our organization can send contracts without accessing the website.
CONSThe layout options for contracts, it's not that user-friendly to edit. The fact that we cannot update contracts across users in the organization without sending new versions could also be something that could be improved.
aaron
Information Technology and Services, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Contractbook is a great alternative
its a great platform and they provide superb support. as they continue to develop functions and improve the UI/ UX this will be one of the best platforms out there. i highly recommend it over other competing platforms.
PROSversion history and commenting is great. most of platforms dont have this or not very useful. for contract negotiation Contractbooks functions are excellent.
CONSintuitive interface - as its a new product the UX/ UI is still being refined. its a little hard to find things at times.
Peter
Verified reviewer
Computer Software, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
Outstanding contract handling
It's a super nice tool for handling our contracts worldwide and give us solid legal documentation in just a few clicks. We are looking into doing full integrations for our CRM system too, in order to connect and automate all aspects of the contract flow.
PROSIt's easy to get started and get your contracts nd out and signed by our partners and customers. We are also looking into some greater automation for auto send and auto onboarding our users, with this solution.
CONSI was a bit confused at the start in regard of how to actually do the templates. But when i figured it out, it turned out to be quit easy.
Klaudia
Construction, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2019
I am satisfied with this product
Once you get to know the system, it is very simple. Also to create new contracts. There is always room for improvement.
PROSThe digital signature, and that you can have the text copied automatically to other parts of the contract
CONSWhen typing the employee's name in the beginning, I would like the name to be copied automatic (Just as you can in the rest of the contract) so I don't have to type the name again on the last page.
Thomas
Information Technology and Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Essential for businesses that want to digitize their contracts and deals
Easy to use and a must for businesses that want to control its contracts
PROSSimple and easy to use. There is templates for all relevant business scenariois i have come across. Also it is possible to create named mandatory fields in the contracts so it is possible to use the contract in workflows afterwards
CONSI havent found any things i dont like about the software.
Simon
Food Production, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2019
Super system for contracts
Great
PROSUserfriendly. Working flawless. Great support.
CONSNothing yet, All our employees using the system is Happy.
Mads
Non-Profit Organization Management, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
The best personal and kind service
I really appreciate the extremely kind and personal service. When [SENSITIVE CONTENT HIDDEN] answers your questions outside ordinary opening hours in the late night and helps to fix an issue, you realise how dedicated contractbook is to support you in your work and business. Moreover the software is very user friendly and intuitive, also for your clients and people with poor computer skills.
CONSI really dont have any comments to this section.