All Zoho Sign Reviews
1-25 of 39 Reviews
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Richelle
Verified reviewer
Internet, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Zoho Sign is the best service for digitally signing and verifying documents online.
I used Zoho Sign to sign and digitally verify legally binding documents. I am very satisfied with the ease of use of this service. It is fast, easy to use, and works on any device. I particularly like the data visualization feature, which has helped me easily understand my company’s data. Additionally, the unique platform to connect enterprise data sources is very convenient. The alerts are also useful in keeping me informed of important updates. I highly recommend Zoho Sign to anyone looking for an easy-to-use and efficient digital signature service.
CONSIn the more than a year I've been using this service, I've yet to encounter a major problem.
Ed
Photography, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
A key part of my online bookings
I'm thrilled that Zoho Sign is part of the Zoho One platform, which I use as a backbone for my small business. With it, I can have my estimates signed online, expediting the sales process. It is also critical to have the contracts (which can be made part of the estimates) signed for legal purposes.
CONSI am not sure where the culprit is, but on rare occasions, some of the estimates cannot be accepted/signed by my clients. The support team states it is due to the user's browser security settings, but I can't think that it is something that cannot be addressed, as otherwise, this would be a known industry limitation. As far as I know, companies like DocuSign don't experience such things.
Reasons for switching to Zoho Sign
Zoho Sign is part of Zoho One ecosystem which handles all business aspects for me, from CRM to marketing, sales, and support.
Rexie
Transportation/Trucking/Railroad, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2024
Perfect E-signature software!
Zoho Sign has been great for new contract paperwork for staff, sub contractors and new account clients!
PROSThe software is data law compliant as well as creates legally binding signed documents and certification where necessary so provides good peace of mind! Very easy to use, customise and brand with our own company theme.
CONSNo issues! Gave us more functionality than we initially thought we needed for signing up new clients.
Reasons for switching to Zoho Sign
Pricing, Zoho Sign presented more value for money
Alicia
Accounting, 1 employee
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2022
Decent E-Sign Software
It was easy to set up and I was able to set up templates. These made it easy to send the same document to multiple clients without having to re enter the signing blocks each time.
CONSIt didn't work cohesively with the Zoho CRM. The signed documents wouldn't show in the client accounts. There was a separate site I had to visit to view the signed forms.
Reasons for switching to Zoho Sign
I only switched from PandaDoc because I thought the Zoho Sign would work better together with the Zoho CRM. I liked PandaDoc more than Zoho Sign.
Masud
Leisure, Travel & Tourism, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Zoho Sign - Electronic Signing Now Easy
First, I like the document control and management features It allows multiparty signing and the software is very secure It is a great electronic signature solution - very affordable, fast, and secure
CONSWith Zoho Sign, there are no major flaws to list as everything has worked flawlessly
Mona
Law Practice, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2022
Competitively priced
This experience had elements of satisfaction and of frustration. Saving money made me more apt to look over the inconveniences. I can’t quite put my stamp of approval on Zoho sign however I do think it is potentially a rising star.
PROSThis is competitively priced and can be implemented with the Zoho product line and with Google Workspace - formerly known as G-Suite. Security: AES-256 rest encryption SSL/TLS transit encryption. Audit trail and two factor authentication. The minimalistic design is easy to navigate. Multiple signing requests are permitted and the doc templates can be personalized.
CONSThis looks like it hasn’t been updated in quite some time or attended to in any way. I loathe having to upload a document each and every time, the timeliness of the upload makes this no less of an inconvenience. The sign request emails are sent from Zoho sign and have Zoho sign stamped all over them. I don’t like that our sign requests are used as marketing opportunities.
Reason for choosing Zoho Sign
Zoho sign is competitively priced and from the widely used Zoho product line.
Reasons for switching to Zoho Sign
Grabsign was all about security and forgot to add any convenience. We did not purchase after the free trial.
Anonymous
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed June 2022
Lots of features. Cheaper than the big name alternatives.
I have tried many different e-signature options, including SignNow, HelloSign, AdobeSign and Docusign. I have stuck with Zoho Sign because of its price and feature set. I love that it allows you to send a documents package with multiple documents, without combining those documents into a single pdf once signed. This is critically important for me. I also like that it has a decent API, which allows me to automate certain parts of the signing process.
CONSThere are occasional glitches. I don't like that I have to pay for API credits separately. It can also be difficult at times to click on the signing boxes.
Reasons for switching to Zoho Sign
Better price. Ability to keep documents separate. Basic API access included.
Anonymous
201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2021
New approach service to digital signatures
In the set of our business processes for PM (Property Management System), we had to verify a very specific set of legal documents from our end users. We used available Zoho Sign APIs and integrate them into ours. PMS. It simplified a significant amount of cases in PMS.
PROSIt has so simple and useful interface, that intuitively helps users to finish the document signing. As there are numerous solutions for digital signature, most of these solutions are complex and complicated to signees, but this service sets it on a completely new level, making it even accessible through mobile apps. Moreover, very extensive APIs allow flawless integration in other systems.
CONSWhen we are talking about trust, which is very important in the matter of signing the documents, especially in the cloud, branding is something that end-users care about the most. Zoho sign is not the most famous service of this type, and our customers usually were asking us additional questions about the services. Besides this, sometimes strange inconveniences, service does as it is meant to do very well.
Reason for choosing Zoho Sign
Zoho Sign had a better pricing policy for our use case. Moreover, the single signature price is dramaticallyly lower.
Reasons for switching to Zoho Sign
It was a more affordable and better pricing policy
Eric
Computer Software, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2021
Send to sign all your digital documents on the easiest way.
We used to send all our documents by email to signature, for this the user had to scan the document and send it back, with the use of zoho sign we can send the document digitally through its web platform using the emails of clients, the signature is also done from their web environment making the flow of signatures much easier
CONSWe need more native integration with other products or may be an API.
Reasons for switching to Zoho Sign
The cost of Docusign, very expensive in comparison to zoho sign.
Tembi
E-Learning, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Get signatures and store signed documents with Zoho Sign
Overall, I enjoy using Zoho Sign. It is a pretty simple platform and it is very helpful for getting signatures and storing the signed documents.
PROSWhat I like most is the ability to easily edit documents and the ease of sending them out to be signed. In addition to this, you can automate the order in which documents need to be signed. There are several customizable field options when preparing documents and creating necessary fields.
CONSIt was a little technical setting up the templates in the settings, however, customer service with Zoho is wonderful and they help you with each step.
Fatura
Food & Beverages, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2024
Best Electronic Signing Solution
I like the document management and document storage features It makes authentication easy and I like the multi signing features The software is very secure and supports mobile signing
CONSIt has been resourceful and Zoho Sign never disappoints.
Bernar
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Herramienta perfecta para firmar y almacenar tus contratos
Es muy fácil de utilizar e implantar. Puedes meter el documento que quieras, al cliente le llega un link para rellenar y firmar digitalmente. lo más importante es que se queda todo registrado y se puede conectar a otras herramientas como en proceso de ventas con Zoho CRM , lo que hace que sea una herramienta muy buena.
CONSComo única pega que le podría poner es que no se pueden enviar 2 contratos a la vez, primero tienes que enviar uno y luego otro, son 20 segundos que puedes tardar más, pero vamos, no es una pega que te impida realizar el trabajo ni hace que sea tedioso.
Sanjay Kumar
Financial Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2023
Zoho Sign excellent tool for Professionals
Zoho Sign very useful for my profession. Easily use and share all files and documents with other professionals within minutes.
PROSEasy to use, Edit the content. Easily share the files, Documents with other colleagues. It's amazing tool for all fields and Professional and businesses. Love it
CONSAll the features are perfect. There is no need to changes . It's perfect.
Gerardo
Verified reviewer
Computer Software, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed November 2022
An easy tool to manage the sign requests
It is a very easy tool to sign the documents, no matter where I am, it is available online 24x7 and I can check the historic documents to review them for any audit. It also has a friendly interface.
PROSThe data is encrypted using AES-256 and there are a lot of options to integrate it with 3rd party apps by default or using REST API.
CONSI think it is the mobile app, doesn't have a dark theme.
Reasons for switching to Zoho Sign
Because of the price and features
Kreeti
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed October 2019
Receive, Sign & Send Any Documents Digitally
Zoho Sign has both mobile and web app that makes it easier for me to receive documents for signing digitally from anywhere.
PROSThis app offers integration services with accessible cloud storage facility, Google Drive. Also, it has an inbuilt document viewer feature that allows a user to view all the documents before signing on them.
CONSSigning documents directly from an email inbox is not possible for which a user has to manually download and upload documents from email to the Zoho Sign app.
Kiran
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed October 2019
Zoho Sign for signing paperless documents
We are using Zoho Sign to sign and verify the documents online digitally.
PROSZoho Sign has very easy to understand user interface, and also the integration with Google Drive is also available. Securely signing and sending the documents is also pretty simple using Zoho Sign.
CONSIt is not possible to integrate this app with our email service provider and send the signed documents through email address.
Donald
Real Estate, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
User friendly & easy to use
User friendly & easy to use. Self explanatory, similar to other document signing programs.
CONSIt's UI interface could look better and look easier to use.
Ankit
Marketing and Advertising, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2022
Gets the job done
Stuffs I like about Zoho Sign: 1. Integrates well with all Zoho products. 2. Easy to use. 3. Free plan is usable.
CONSThings I didn't like: 1. UI is very outdated. 2. Works well only with Zoho tools, if you use Google, then it doesn't work well.
Reasons for switching to Zoho Sign
Was very restricted.
Jaideep
Verified reviewer
Financial Services, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2021
Digital Signatures made easy with another great tool from Zoho
My overall experience with Zoho Sign has been great. I'm currently using it to get all my NDA, contracts and documents signed. Team is loving the ease of use, and so are the related parties to whom the documents are being sent. Very easy to track and navigate the process of getting documents digitally signed. Try out their free plan if you want to give them a spin.
PROSPandemic has forced us all to relook at how we need to sign our documents and contracts. While popular alternatives do exist, Zoho Sign was an amazingly easy webapp to setup and use for all my documents. The sites user interface is very clean, intuitive and easy to use. There are lots of options available for signing and placement of signature across documents. The workflow process provided for signing documents is very easy to setup and understand. The final report with all signatures and timestamps with IP addresses will make any auditor happy.
CONSI did not have any difficulties in using Zoho Sign. The biggest challenge was transferring admin rights from one user to the other, which had to be done manually over email.
Diane
Law Practice, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2022
Easy for both parties
I was able to successfully get legal documents signed remotely so it is functional, however it is not my choice of software in this category.
PROSIt's easy to use and the software actually kind of walks users through the signing process which is so nice! No more phone calls explaining all the steps myself! Another thing I liked was that the signature can be placed in several different places on the document. Zoho sign has a free plan available and offers several templates.
CONSThe software itself is easy to use but when adding a third party app or transferring documents out it turns into a nightmare. Also there is no option to send an email link to the document and the audit trail can be annoying to access and attach. Some people really don't like using zohosign and ask us if we can use an alternative.
Stephanie
Recreational Facilities and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2018
Easy to Use and Implement, Professional Quality
The overall experience has been very positive. As mentioned, we were able to transition from Docusign to Zoho Sign quickly and easily. Our customers haven't had any trouble with it and overall it's made our requests for signatures smooth and efficient.
PROSWe had previously been using Docusign to send contracts and forms to customers. We recently integrated Zoho Sign and it's been a game changer. Everything you could possibly need to send forms for signature, tracking progress, storage and organization - it's all there. It was extremely user friendly, we were able to start using it intuitively right away, with no training. They do have ample training available with videos to help you utilize all the features.
CONSI would to create folders in Templates. There is a search bar which is helpful but with a variety of documents that we send, folders would be helpful.
Anonymous
2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Solid e-signature software for signing contracts etc.
As always, very well integrated into other Zoho Apps and makes sending out legally binding invoices and contracts a breeze.
PROSIt's simple, it's integrated into Zoho Contracts and Zoho Books and it allows us to send out contracts much faster to clients. Through predefined fields I can send out documents for signing with a few clicks and Zoho Sign does the rest. Very convenient if you have lots of documents.
CONSWe use a different locale (German) so I have not found a way to set this locale as standard for preexisting fields. Apart from that there is not much to dislike about Zoho Sign, it's a solid tool.
Justin
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2022
Another Great reason to use ZOHO
We are getting clients from all over the country to sign our contracts. This is the program we use.
PROSIt is very easy to use and you can sign anything you want.
CONSMobile features could be a little easier to use.
Kiran
Verified reviewer
Hospital & Health Care, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2022
Easy to use E-Sign solution
Zoho Sign is a straightforward, easy to use, reasonable, and valuable tool for Digital signature necessities for any Organization. We have been involving this software for quite a while and I can say this is an extraordinary signature tool.
CONSThey could improve their support functioning speed. Sometimes it takes a while to come up with a solution for a simple challenge.
Reasons for switching to Zoho Sign
Price.
Claire
Professional Training & Coaching, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Easy for Me and My Clients
My clients' experience is important for me and my clients find Zoho Sign easy to use.
PROSZoho Sign makes it easy, fast, and secure for my clients and myself to set up and begin our coaching relationship. It integrates with other Zoho products, which is useful. The free level allowed me to start small and then scale up.
CONSI do not have a con at this point. The team is continually improving this product and so the issue I had at one point was taken care of.
Reasons for switching to Zoho Sign
Zoho Sign integrates with Zoho CRM, which I was using at the time. In addition, I found the free tier useful before I increased my practice and was ready for the next level.