Omnisend Software


 

Ominsend is a cloud-based email marketing solution for small and midsize ecommerce businesses. It helps users to design email campaigns, review their performance and manage their interactions with visitors and customers.

Omnisend features built-in forms that capture visitor information which helps users to personalize messages and provide visitors with different incentives and discounts. The solution also offers customer experience functionalities such as cart recovery, order confirmation, order follow up, birthday emails and more.

Subscriber segmentation tools allow users to send targeted messages to specific groups. A built-in content editor is also included. Users can generate reports based on real-time analytics, and integrations with Shopify, Tictail, Magneto, WooCommerce, PrestaShop and other ecommerce platforms are supported.

Services are offered on a monthly subscription basis that includes support via email, live chat and an online knowledge base.

 

Omnisend - Reports
 
  • Omnisend - Reports
    Reports
Supported Operating System(s):
Web browser (OS agnostic)

183 Reviews of Omnisend

Showing 1-20 of 183

 

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October 2018

October 2018

Awesome App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

it is very easy to use, very user friendly

Cons

Cannot think of any at the moment! Please keep up the good work, and so looking forward to for functions in the future

Review Source: Capterra
 

Washi from Arts and Crafts
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, friendly and prompt support

Cons

Product interest follow up by products not collection

Review Source: Capterra
 

Shop from B. STYLEZ PLUSTIQUE
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Easy To Use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It only takes a few minutes to set up the email and send. Easy step by step layout!

Cons

No cons. The app is too easy to use to have any cons.

Review Source: Capterra
 


October 2018

October 2018

The Ultimate Necessary

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

help assisting my ecommerce campaing going

Pros

UI experience is quite good. Help to create the necessary environment for my ad campaign

Cons

Still testing the software. so far nothing to report.

Review Source: Capterra
 

AJ from True Style Accessories
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Omnisend is worth it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good

Pros

It is really easy to use.
Has everything you need for your email marketing .

Cons

It took some time to edit the email automation.

Review Source: Capterra
 

Oladejo from Pulsero
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Mailing made Easy

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I am using omniscend for my store mailing process and also to obtain mails from visitors

Pros

Omniscend makes processing mails easy such that everything can be on autopilot while you use that time to focus on the other aspects of your business. I enjoy playing with form customization as they are easy to play with

Cons

It is too easy to understand. Very cool and nice.

Review Source: Capterra
 

my from Gavin Luxe
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Easy to use.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

What I like about omnisend is the ease of use . I like the templates as well as the suggested work flows that are presented.

Cons

Currently there are no cons that come to mind.

Review Source: Capterra
 

Klajdi from Shamos llc
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Very easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I loved this product. I’m going to use it every month.

Pros

Easy to use and powerful. This is what i was looking for.

Cons

Everything was good. I wouldn’t change anything

Review Source: Capterra
 

caitlin from LoveJadeRuby
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Review Soundest

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Everything so far has been great!

Pros

The ease of use. I like the different templates.

Cons

The price. I've never paid for an email list before .

Review Source: Capterra
 

Vitalii from ICVentures
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

I liked using this tool

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I use it to send letters to those who have not been in the basket for a long time. Very satisfied.

Pros

It's very easy to create conversations and notifications.

Cons

There's no such thing.
You can find fault with the interface, but it is on top.

Review Source: Capterra
 

Hee from Blanchou
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

A great marketing app to boost your shopify store!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Creative ways to customise the pop ups for various marketing purposes! Absolutely love the automation as I can send out emails to new subscribers. The best app to do this flawlessly!

Cons

It was a bit tricky to set up the automation in the beginning as there were many features but was quickly able to learn. It would have been nice to have the option to send automated email to already subscribed customers as I had to figure out a way to do this manually.

Review Source: Capterra
 

Daniel from Bump Franchising, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Great platform for Shopify users

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I use Shopify and this integrates seamlessly so that is awesome

Cons

There could be better templates to use for emails

Review Source: Capterra
 


October 2018

October 2018

Great Features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has been a great experience thus far, the customer service has been amazing, which is so crucial to any successful business.

Pros

The app is very easy to navigate and has great features like the automation workflow and popup forms as well as the wheel of fortune. It has great potential to increase sales on my website and I can't wait to see the positive results it will give me.

Cons

A longer free trial to test out the software more thoroughly

Review Source: Capterra
 

Paige from American Beagle Boutique
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Better than any other app of it's kind

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Omnisend has allowed me to run a professional site with smooth automated email and marketing operations. I haven't had to worry about a thing with Omnisend since setting it up.

Pros

This app is easy to use, and actually gets the job done. I tried a couple of other applications with high reviews before this one but they all had problems, such as not sending my new email subscribers their welcome email with discount codes until almost 2 hours after they subscribed!! Not with Omnisend- it's been quick and professional every step of the way. Not to mention the designs for the emails and pop ups are the best out there!

Cons

After the free trial, you do have to pay to continue to use many of the features, which you don't have to do with many of it's competitors. However, you get what you pay for, and Omnisend is the best.

Review Source: Capterra
 

Lorenzo from TraciLoren, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

My favorite App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The email campaign functionality of this app goes perfect with what I am trying to accomplish. I always get conversions when I send out campaigns.

Pros

This is the only app that I have that pays for itself with little maintenance!

Cons

The only real con, if you had to call it that, is that you have to pay to use all of the features. However, It is well worth it for the value and pays for itself.

Review Source: Capterra
 

Cody from Ecommerce Brand Academy
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

I own 150+ Shopify stores and it is the Only Email Marketing Platform I will USE!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

No complaints! I switched all my stores from Mailchimp or klaviyo to Omnisend and it is the only thing I will use!

Pros

The functionality and automation sequences are amazing!

Cons

Segmenting the lists and setting resends to unopens automatically, but that function is coming I hope!

Review Source: Capterra
 

chuk from www.fear0.com
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Easy to use if you have shopify

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great for it's value.

Pros

Easy integration
Hand on workflow
Easy to understand

Cons

product will be available to drag and drop

Review Source: Capterra
 

Jay from Brew2Bottle
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Omnisend - would recommend!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As we are a new business, we are still gaining subscribers etc, but omnisend makes it very easy to do with easy to use forms, and great emails.

Pros

very easy to use
all the needed features
great customer support
decent price

Cons

not a huge amount of customization on the templates, but they still look good

Review Source: Capterra
 

Travis from Creactive Kids
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

So far, so great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to set up. Extremely easy to set up workflow. Seamless integration with Bigcommerce.

Cons

Would be nice if the trial was 30 days instead of 14

Review Source: Capterra
 

Patty from Semi gloss nyc
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy to use and the final product looks pretty good.

Cons

I wish I could customize more- like upload a font of have more elegant choices (I’m in the fashion industry).

Review Source: Capterra