Segmail

RATING:

4.5

(4)
Overview

About Segmail

Segmail is a cloud-based email marketing software designed to help businesses send transactional and campaign emails to multiple recipients. Supervisors can utilize the inline editor to create templates for bulk transactional emails. Segmail allows organizations to select specific customers from multiple signup sources or lists, enabling them to customize interactions based on specific preferences. Managers can also target customers who clicked on specific elements during their sign-up process to indicate behaviour and preferences.

Segmail Pricing

Segmail is available across 3 pricing tiers: Starter, Basic, and High Volume. Pricing starts at $12/month and scales with each tier, outlined below: Starter - $12/month Basic - $30/month High Volume - $70/month

Starting price: 

$12.00 per month

Free trial: 

Available

Free version: 

Not Available

Email Template Editor
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Segmail Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Segmail

4 Reviews

Shyam Karthik

Construction, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Review of Segmail (segmail.io) - Budget-friendly Mass Email Campaign Platform

It is, what it is. Simple Mass Email Campaign Platform. Budget-friendly!

PROS

As a purchaser, admin and user of this product, I've found Segmail to be simple, quick & hassle-free. Email quota roll-over is very useful. Email deliverability is high as it is built-upon Amazon's Servers. Support from the platform developer is instant. They seem very friendly & helping to all our requirements. To top it all off, they add new features to the platform all-the time improving the user-experience and overall performance.

CONS

If I would have to nitpick, I would suggest that there is always room for improvement in the email builder, contacts management and report view.

Reason for choosing Segmail

Quick Customer Service, Easiest Learning curve, Most importantly Cost.

Reasons for switching to Segmail

Annoying Customer Service, Too many questions, Learning curve, Cost.

Vendor Response

Thank you Shyam for being a great customer! We will keep working on the platform to help your business!

Replied July 2021

Vincent

Marketing and Advertising, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2017

Value for money for basic but essential features

We saved on the monthly fix cost and focused on the number of emails we sent out.

PROS

The biggest difference this product has is its pricing model - it charges by the effective emails you send out instead of the number of emails in your database like many of the providers out there. It gives you all the basic functionality to run email marketing campaigns - signup forms that you can customize yourself, double opt-in, unsubscribe options, mailmerge tags, link tracking, conversion rate tracking, etc. The best value for money feature I think is its email editor - although it has no template whatsoever, it provides you with simple mailmerge tags like {firstname}, {unsubscribe}, etc and lets you preview in mobile dimensions. If you put in links, it will track the number of clicks and the conversion rate subsequently when the campaign starts. I run the email marketing campaigns of my clients with >100k emails and Segmail has made it affordable for my clients, having to pay less per campaign (but you also pay a monthly subscription fee). I won't say this is the best provider but it is definitely one of the more value for money ones. If you don't want the hassle of installing your own php email marketing tool on your own webhosting or pay hundreds and thousands of dollars for the big names like Mailchimp, ConstantContact, this is worth considering.

CONS

It has no email templates and you have to code on your html editor before copying and pasting into its email editor. It has its own WYSIWYG editor but that's the bare minimum any provider should have. Also, there is a monthly subscription fee that is same regardless of how big your email database is - some people might find this unacceptable having to pay the same monthly if you have 1 subscriber or 1 million subscriber. But they waive off the monthly if you have not send out your first campaign and they would give you a discount once you get bigger. Also, another thing was the lack of followup emails, or some call it autoresponders, where you send out scheduled emails to each new signup at a preset timing. I would like to see this feature in place but overall it is ok. The support is great - they are very responsive, probably because they are new.

Vendor Response

Thank you for your kind review! We will be pushing out some of the features that you need soon like followup emails. Do come to us if you have other feature requests!

Replied August 2017

Jacky

Insurance, 2-10 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Flexible Pricing

PROS

I’ve used many email marketing tools in the past and the key differentiator is the flexible pricing where they allow you to carry forward email credits to the next month if you don’t finish what’s allocated in a given month. I use this in combination with SendInBlue for my larger and colder email lists.

CONS

nil! It's pretty good given the pricing.

Vendor Response

Thank you for your support! If you require any new features that other platforms have and you would like to see them on Segmail, just reach out to us.

Replied February 2023

Hamza

Publishing, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Great Customer Support

PROS

To be very honest earlier i did not like the software, as it was having a cache issue but when i contacted the customer support, it helps me lot specially the guy[SENSITIVE CONTENT] from customer support understand the query and help to get immediate resolution and now the software function smoothly

CONS

there must be a option to save template, as every time we need to copy paste the same

Vendor Response

Thank you for your review. Please try out our "Copy Campaign" functionality to create a new one with the same settings.

Replied August 2022