All MimeCast Email Security Reviews
1-25 of 76 Reviews
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Ramin (Remi)
Retail, 11 - 50 employees
Used less than 6 months
OVERALL RATING:
4
Reviewed December 2021
MimeCast Email Security Review
Adam
Verified reviewer
Oil & Energy, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed February 2023
Email filtering and Security
Mimecast helps us manage emails effectively blocking spam and other unwanted emails. It also provides as a DR solution for sending and receiving mail. As well as retrieving wrongfully deleted mail.
PROSMimeCast is an excellent all in one email filter and management tool. MimeCast offers great functionality to block spam and filter any unwanted emails. We use block and allow lists to our benefit for email domains. Mimecast also offers a large range of other features including large file send which is excellent for securely sending large files which may be blocked by normal email due to the size.
CONSMimecast is a great tool, One issue I face with Mimecast is the size of the portal and amount of features that are similar. It can be tricky to find what you need at times.
Brian
Non-Profit Organization Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2020
Mimecast has really improved our spam situation and reduced the amount of time we need to deal with
We have had great success with Mimecast. Our user base has really taken to the product, so much so that a few wondered what had happened to all of their spam!
PROSMimecast is very good at catching spam before it hits a user's inbox. It also has great features like attachment sandboxing which are eye opening.
CONSMimecast can be daunting to get set up initially; there are many different configuration screens which all work together. Configuring policies can be confusing, but support is quite capable and you should make use of that resource as you get things up and running.
Reason for choosing MimeCast Email Security
We felt that the features were better, as well as the online reviews.
Reasons for switching to MimeCast Email Security
CanIt was really falling behind on features and functionality. We only truly realized just how far it had dropped after we switched to Mimecast and saw what good spam scanning was like.
Anonymous
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Mimecast is an additional security layer that I haven't felt much benefit from at all.
I haven't found any benefits from the software as yet. Maybe the benefits are the fact that my mailbox isn't crowded with SPAM, but, then again, it wasn't before MimeCast. I may be looking at this entirely wrong and not seeing the benefits that have been introduced, but I haven't felt them at all.
PROSMimecast runs on the e-mail server side, so there was no change to the way I way or handle e-mails every day. The software guided me through device registration when opening links, and explained what was happening at each step and why.
CONSLots of e-mails that come from trusted sources have been marked as SPAM. This occurs on a regular basis. The fact that device registrations, to ensure links can be opened in e-mails, are based on a stored cookie is really inconvenient. This means that if I choose not to allow cookies, I need to register the device I am using (via a 2 factor emailed code) every time I click on a link in e-mail.
Manny
Verified reviewer
Non-Profit Organization Management, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Great email Security software
Mimecast can be made more user-friendly and there could always be more improvements made.
PROSIdeal for monitoring emails and very simple setup for retrieve old emails. Integrates easily with O365 and user's can simply access their emails at anytime.
CONSThe software every now and then with some user's has ongoing errors with client credentials when passwords are reset, annoying some users.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed March 2019
Works well most of the time
I would say this is a good solution, but a work in progress nonetheless.
PROSEase of use - mimecast makes it super easy to deal with all the annoying spam, and other unwanted messages.
CONSIt has been known to "eat" an occasional good-willed email from someone not currently in my network. Also, emails from services where you wish to reset your password can take a day or more to appear in your MimeCast folder.
Elizabeth
Verified reviewer
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
2
Reviewed February 2021
MimeCast is easy to use, and blocks spam messages
Overall, MimeCast is easy to use and easy to setup. I think it is a good email security provider - even though there are some glitches.
PROS-Spam blocking -Potential phishing filtering - Ease of use and criteria setup -Works well with Outlook
CONS-MimeCast often confuses emails from the same person but different companies (ie, I have two different work emails) and identifies them as phishing, and blocks them from being sent.
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed October 2019
Very accurate at filtering out spam
Accurate for filtering out spam emails, could use a revamp on the dashboard
PROSTool is very accurate at filtering out spam emails and delivering them in a single daily digest so user can pick to read any of them if needed
CONSThe user dashboard is hard to get to, and not so user friendly. Email attachments can get lost, specially when coming from outside the company
Nathan
Verified reviewer
Law Practice, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Great cloud-based email scanning and filtering service.
Highly-scalable and customizable email scanning and filtering in the cloud.
PROSHighly configurable. Very flexible. Provides multiple layers of protection on both inbound and outbound messages. Includes great tools for tracking and reporting.
CONSSome of the layout in the admin console can be a bit confusing as to where certain settings are configured.
Zuleika
Computer Software, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed November 2023
End User review Mimecast security
Happy to use Reliable Trustworthy Easy to understand
PROSI had to do no set up; IT team set this up themselves and it actively appears on our emails It required little to none training for me to understand how to use it Reliable
CONSSometimes it would flag incorrect attachments, or if I was already in contact with someone it might then flag their email. This is also normal.
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2021
Usability
The software is easy to use and integrates well into office365. The email filtering stops majority of spam
CONSThe features are sometimes limited when on a mobile device and does not seem to filter back through archives quickly compared to on a PC
Jeffrey
Wholesale, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Best Email Filtering we have found after using the other big names ones
Freed up ALL IT resources for email filtering and monitoring. Rarely have to touch this product.
PROSIt stops 99.9% of the garbage and not just the obvious. The Phone plug in is easier to use then Apples mail and you can see all the email in it, crazy fast too. The Desktop app workk great with outlook, empowers the users and stops call to IT. Setup was easy and support gave us all the best practices to use.
CONSThe setup can be a bit tough BUT their support will walk you thru any and all issues. Wish there was more SSO options as we have users who would like most software handed to them completely configured and ready to us(no registering).
Connor
Computer & Network Security, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Mimecast is a high quality e-mail security service although a bit pricey
It's just a top notch product, as I said the price is quite high when you look at the competitors however I guarantee you that the support and functionality won't be as good as MimeCasts.
PROSThe functionality of the software is amazing, no matter what your setup or need is I'm sure that MimeCast will be able to accommodate you. The customer support has been amazing, every time I have contacted them they've resolved the issue in a thorough and quick manner.
CONSThe price, it's a high price compared to some of it's competitors however I do firmly believe you're getting what you pay for. I haven't regretted my purchase of the software at all.
Mark
Computer & Network Security, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2019
Effective but not user friendly
Mimecast is a great spam filter, however when I am working behind the scenes it can be a bit of a pain.
PROSMimeCast has a very powerful spam filter that hasn't failed me yet. After about 8 months of using it there have been no issues with truly harmful messages getting to my inbox or anyone else in the company. Mimecast has a very simple "permit, block or allow" system that is easy for system administrators to decide with ease, as well as giving reasons why something had been caught in a spam filter.
CONSThere are a few issues with Mimecast, one being there is no way for Chrome to remember the password when logging into Mimecast. This might be due to the fact that there are two different pages where you input username and password. I find myself going to my password manager constantly in order to retrieve the password for Mimecast. The main page is not very intuitive either, the developer implemented tabs for the page which for a normal user would probably never use, and even confused me a bit.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Thoughts on Mime Cast
Overall I am satisfied with this and ease of using it. It is very important that we communicate with out investors and protect their information.
PROSThat I can use it as plug in/add on to my current email software. I do not like when I have to open browser just to see secured email
CONSA few times my email would freeze when I sent a secured email/ or I would have to remove and re-add this software when it was not preforming properly
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Solid e-mail filtering platform.
We use this software as an MSP.
PROSHighly available. Highly reliable. Almost no false positives. Very high rate of cleaning. Very few problems. Good cutomer support.
CONSInterface is not intuitive and complicated.
Joevanne
Financial Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Great overall Email Protection
Mimecast has been very effective in our environment. The product provides us with multiple types of protection against spam, malicious emails, and investigations.
PROSMultiple offerings
CONSlacks protections vs phishing
Vipul
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2021
Blocks spam and promotions
Mimecast blocks spam and promotional emails very efficiently. There are options to add a new rule for allowing certain domains.
CONSThe notification for hold emails comes late. I want to be notified very quickly.
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
Never had an issue, wish I had login to review blocked emails readily
Never had issue with spam arriving in my inbox
CONSI don't have a login in to review blocked emails at anytime, I have to click on them in the automated email, which sometimes i delete by accident.
Julie
Verified reviewer
Law Practice, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2018
Safe and Secure
The filters to search our email archive is fantastic. I've never seen a filter feature that has so many options, including date, keywords, subject, people, etc. Every time I log into the MimeCast portal, I leave finding what I was looking for.
PROSThe new MimeCast personal portal is AWESOME. We recently switched to it from an outlook plugin version. I can't say enough about how easy it is to locate old emails and find emails that may have been blocked or flagged for security reasons. No more having to call the IT guy every time a "reset your password" email comes through. Win!
CONSI honestly don't have any complaints. This is a very easy way to access my email remotely, search archived email, and filter out unwanted email.
Megan
Consumer Goods, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed January 2020
Mimecast
Overall this software is a good idea- we use this company wide.
PROSI like the added level of security- my entire day I receive emails from unknown senders, but with this added step I can avoid fraudulent activity and viruses.
CONSMimecast does flag email addresses you have added to your contacts therefore delaying receipt of communication
Chris
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2018
I'm new to this, but so far it is working great to reduce possible spam to my email.
The ease of use with this product. I'm new to it and am more accustom to using another Email Firewall product, but the company switched to this of late. It allows for easy permanent block or permittance of emails from a specific domain that could potentially be harmful at the start.
CONSThe controls are pretty easy. I've had occasions where I permit an email and another email from the same location is later potentially blocked, but this could have been due to the domain or headers of the email being adjusted slightly so it wasn't recognizable by the product.
Anonymous
201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2019
MimeCast
Email security is a very important tool need to be in every organization In these days we are experiencing many cyber attacks mainly by compromising the user accounts
PROSit acts as a firewall that stops the phishing emails from delivering to users, it is one of the good tool to provide email security,
CONSit blocks many legitimate emails which will make administrator work difficult, every time administrator need to release emails from quarantine
David
Plastics, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2019
Email protection
Suspicious emails can be blocked automatically without any prior intervention these files are easily release if need be and allowed in the future
PROSAutomatic email filtering and blocking to stop most unwanted emails which you can release yourself if you want them to come through
CONSLike all types of online protection some stuff does make it through but you can add these to your black list and carry on
Srushti
Electrical/Electronic Manufacturing, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2022
Easy to use and safe secure software
It's just one click away to alert phish messages and takes absolutely no buffer time
CONSThe user interface is not greatly designed to understand all the options available