All Rocketseed Email Signatures Reviews
1-25 of 88 Reviews
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Laura
Verified reviewer
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Amazing Product, Amazing Team
In addition to their amazing product, Rocketseed has the most amazing customer success team. [SENSITIVE CONTENT HIDDEN] is the absolute best and goes above and beyond to make our lives easier. You won’t find a better product or team to work with.
CONSIt’s a little difficult to add users, but their great support helps with that.
Vendor Response
Hi Laura, We are absolutely thrilled that you have such positive things to say about our Customer Success team. Please contact your Customer Success Manager and they will be more than happy to set up a call to revisit how to add new users.
Replied October 2020
Mairin
Staffing and Recruiting, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great Email Signature Platform!
Fantastic! [sensitive content hidden] was amazing to work with. Incredibly patient with our very particular business and users.
PROSRocketseed proposed a solution that would create a simplified process allowing our marketing team to create and update email signatures without using HTML. This created an easy process that included email banners that could be personalized and added to specific divisions within our organization. Our team appreciates the flexibility of altering email signatures with ease, managing email signatures is not a main concern we confront.
CONSThe only difficulties that we've had is implementing the tool for several different kinds of signatures for our very specific business. We figured it out but it took additional time to come up with the templates and implement them. Additionally, training around not having any signature in your email when you create it, was somewhat confusing for our teams.
Reasons for switching to Rocketseed Email Signatures
Our marketing team originally used HTML to manually create and edit all email signatures. This clunky process caused inconsistent signatures across our company, as individuals were able to change signatures that did not meet corporate standards. Through this lack of uniformity, we were unable to create consistent marketing content in an easy process.
Vendor Response
Hi there! Thank you for the wonderful feedback, Mairin! Happy to hear we were able to help transition your team away from having to manually create and edit HTML signatures for each individual employee. Please note that we now offer an Outlook Add-In for Microsoft 365 that will allow your teams to preview the signature while composing the email. Your account manager will reach out with more details.
Replied October 2023
Mona
Law Practice, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Impressive options
This experience left me feeling mostly satisfied and impressed. All of the details were helpful and taught us more about email and our clients.
PROSThis has a large variety of options and I think it’s impressive. I read the tips blog and really liked it, I learned a lot. The reports show us a lot too. There are a variety of different signatures and branding. The emails are sent safely and correctly. Rocketseed has some of the best customer service, they will talk with you any time.
CONSThis is a lot to manage and I don’t think smaller offices really need all of that. I work for a law firm with less than 50 employees. I think Rocketseed should have made a better effort to simplify it.
Vendor Response
Thank you for the feedback! It's great to hear you are enjoying the tips we provide. We do try to cater for all client needs, and make sure they are aware of all the things they could do with the tool so they have the choice. The interface is designed so both small and large companies can easily utilise if needed - with just a few clicks branding can be assigned to all staff at once - although training may have covered rather a lot!
Replied September 2022
john
Insurance, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Signature sorted
I am definitely loving it and not moving away from it
PROSsimplicity at its best. creates a well organized organization with standard same signatures
CONSnot having the auto update script due to company being small
Vendor Response
Hi John. Thank you for your feedback! We're glad you're enjoying the Rocketseed experience. We have asked your account manager to contact you for clarification on your auto-updated script request.
Replied March 2024
Michael
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
The perfect solution to signature management and brand consistency in email marketing.
It's been great from the start. Not only the product but the team has proven to go the extra mile at every opportunity. Almost the opposite of any other tech company I buy services from who usually direct you to an FAQ or a chatbot. Every time I've needed Rocketseed, a human has picked up the phone and helped.
PROSFor me there are two key things: the ability to make every email work as a brand reinforcement tool, as well as how easy it now is for people to convert from just seeing the brand to interacting with it through either the banners or signatures. It looks good, and professional and drives engagement better than many of my other marketing channels.
CONSI'm yet to find a con. Most of the issues I've faced have been related to the email platform I'm on, and Rocketseed has been able to find a solution every time. If only Google and Microsoft were as responsive!
Vendor Response
Hi Michael. Thank you for your fantastic review! We're thrilled to hear about your positive experience and how our team has gone the extra mile for you. It's great to know that you appreciate the personal touch and that our product helps reinforce your brand and drive engagement. We appreciate your feedback and are here to assist whenever you need us!
Replied October 2023
Kegan
Wholesale, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Rocketseed Review
Very happy with Rocketseed and the assistance received from staff is excellent.
PROSI have had the pleasure of using Rocketseed Email Signatures for some time now, and I must say that I am thoroughly impressed.Easy to UseCustomisation across departments and teams - flexibility in tailoring email signatures for different departments and teams. The ability to create unique and branded signatures for each team or individual is a game-changer.Maintaining brand consistency across all our email communications is critical for our business. Rocketseed Email Signatures not only makes it easy to customize signatures but also helps us maintain our brand's integrity.
CONSOne common issue that our staff has experienced is the placement of signatures. One recurring challenge we've encountered is the automatic placement of signatures. Rocketseed inserts signatures at the end of an email thread, however members may inadvertently start writing emails under their signatures, not knowing where the RS signature will display, causing confusion when mails are received.
Vendor Response
Hi Kegan. Thanks for your feedback. We're glad you're enjoying the Rocketseed experience. We're constantly finding new ways to improve our software. Your input is important to us.
Replied November 2023
Liam
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Review of Rocketseed 12 months in.
A positive experience and we are glad to have discovered and be using Rocketseed as part of our marketing strategy.
PROSIt allows us to turn unbranded emails into an additional marketing channel.
CONSThere were some technical issues in set up when using in conjunction with our CRM Salesforce.
Reason for choosing Rocketseed Email Signatures
Price and integration.
Vendor Response
Hi Liam. Thanks for your feedback. We're glad you're enjoying the Rocketseed experience. Integrations can sometimes be tricky, and our skilled support team is always there to help!
Replied October 2023
Michelle
Law Practice, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Rocketseed Review
Love using rocketseed
PROSSimple way to manage chnages and implementation
CONSCost - but that is always the issue. I do feel it is worth it!
Reason for choosing Rocketseed Email Signatures
Simplification and change management was the most important from an IT perspective. For marketing it was the ease of the single contact to make a change. I must admit the speed of your replies and timeous actioning of changes has always been first class. Thank you for making our lives a bit easier!
Vendor Response
Hi Michelle. Thanks for your feedback. We're glad to hear that you're enjoying the Rocketseed experience. Your input is valuable to us.
Replied October 2023
Mikyla
Chemicals, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
NutroChem/ Rocketseed Review
Changing over to Rocketseed has been great. We are able to present a uniform look to our clients. We are able to share important information to our clients instantly through every email we send out. We are able to add/ remove users how people join or leave the company, without struggle. Rocketseed's employees have been a huge help with any questions and/or changes requested.
PROSI like the fact that the email signatures were easy to implement into our company and gave our company a uniform look while communicating internally and externally. The signatures were easy to set up, customize and change, should it be required. The clickable links on the signature is a great addition, that boosts marketing for the company.
CONSThe only con could be that you cannot add graphics behind text on the signature. However, it is not a huge problem at all.
Reason for choosing Rocketseed Email Signatures
I worked with Rocketseed/ Morgan Henderson at the previous company I worked for. When the issue regarding email signatures and email banners came about in the new company, I knew that working with Rocketseed/ Morgan again would be the best way forward.
Vendor Response
Hi Mikyla. Thanks for your feedback. We're glad you're enjoying the Rocketseed experience. We're constantly finding new ways to improve our software. Your input is important to us.
Replied October 2023
Ulanova
Architecture & Planning, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Highly recommend - Elevate your customer experience
Great support from the team, which is important for any business
PROSLooks professional, and doesn't get blocked by mail programs
CONSI don't have any con's for this product at all
Vendor Response
Hi there! Thank you for your feedback! We're glad you're enjoying the Rocketseed experience.
Replied March 2024
Ruchél
Telecommunications, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Highly Recommend Rocketseed
The product is excellent, but the customer service is even better.
PROSRocketseed is easy to use, fast to deploy and works great!
CONSDefinitely that we did not have it sooner :)
Reason for choosing Rocketseed Email Signatures
Local presence. We can work with 1 of the 44 Afrikaans-speaking people in South Africa!
Vendor Response
Hi Ruchél! We're really happy that you're enjoying the Rocketseed experience! Thank you for your positive feedback.
Replied March 2023
Lyle
Computer & Network Security, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
Affordable, Great Product
Rocketseed support will do most have the setup and help configure it the way you need it setup. They are constantly working on new features and for Office 365 released a app to update the sent items for Outlook Less than half the cost of their competitor
CONSSent Items Update is in Beta, would like to see some sort of mobile sent items update feature for Office 365, however I understand this is in the works with Microsoft
Reasons for switching to Rocketseed Email Signatures
Half the cost and support is way better
Vendor Response
We love working with you and your team Lyle. Happy to have you guys on board!
Replied June 2022
Nina
Facilities Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Floorbrite loves Rocketseed
I don't have anything negative to say about my experience with Rocketseed. We have been using them for a few years now and have never had a bad experience. The team are always helpful, efficient and friendly.
PROSI have to say i'm not the most tech savvy but Rocketseed are brilliant and provide support all along the way. Plus our I.T. manager found the process very easy to understand and personalise for our business needs.
CONSThe design team are great and create really eye catching signatures and banners that are on brand. I love that all our digital and social media platforms are easily accessible from every email sent.
Vendor Response
Terrific to hear both Marketing and IT find the Rocketseed process seamless. We will let our design team know the great feedback too! Thank you
Replied October 2020
Jason Bome
Human Resources, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2023
Not sure what you mean
Team are professional and very accommodating.
PROSBanner Campaigns, conformity of email signatures. Real Time Changes
CONSBackend platform is difficult to navigate.
Vendor Response
Hi Jason. Thank you for your feedback. We continuously strive to improve our software for a better user experience. Feel free to reach out if you have specific suggestions or issues. Your input is valuable. Thanks for choosing us!
Replied October 2023
Lili
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Adding Fuel to Our Brand
We worked with [SENSITIVE CONTENT] as our account executive and he exceeds our expectations on all levels.
PROSRocketseed is able to create an email signature that works on all digital platforms. In today's ever changing marketing world, digital media is at the head of all of our digital communications. So having a custom design that works perfectly across all platforms with ease and simplicity is an asset to all art directors. We would highly recommend you consider trying Rocketseed for your email signatures.
CONSIt takes some time to get set up, but once you do it is easy to make changes going forward.
Reason for choosing Rocketseed Email Signatures
We tried other email signature companies and no one can beat or match the capabilities of Rocketseed, to our knowledge.
Reasons for switching to Rocketseed Email Signatures
Frustrated beyond belief. It never worked right.
Peter
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2023
Works for us
Easy to use and ensures standardization of the email signature within the company.
CONSThe cost is a bit high though the value is great.
Vendor Response
Hi there Peter. Thanks for your feedback! We're glad to hear that you're enjoying the Rocketseed experience.
Replied December 2023
Katie
Architecture & Planning, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Works great
Rocketseed is easy to maintain and update, the signature template looks nice
CONSNo issues with it, Rocketseed has worked well for us
Vendor Response
Hi there! Thank you for your feedback! We're glad you're enjoying the Rocketseed experience.
Replied March 2024
Duygu
Legal Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
SR input
Rocketseed support team is very helpful and speedy. I think that makes them stand out amongst others
CONSNo problem with the aesthetics however the back-end could be more user friendly
Vendor Response
Thank you for the feedback. We are constantly updating our interface to make it more user friendly and are of course happy to give you a refresher on any specific areas you need. We have a great new help section too, and of course, your trusty Account Manager is never far away!
Replied October 2021
Francois
Hospitality, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Excellent Service
Excellent service!
PROSAlways on track with the latest trends and nothing is impossible with the team at Rocketseed. Special thank you to rep team for always standing by to assist and providing us with excellent service.
CONSNo cons from our side. We receive value for our money spend and see the return in investment.
Vendor Response
Thank you Francois. It is important that we help our clients grow and that you get the maximum value from the tools we provide.
Replied October 2020
Dave
Hospitality, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Design and long-term feasibility are critical.
Good.
PROSProduct works as promised after initial implementation.
CONSThe initial implementation. Bumpy at first, but the kinks were ironed out finally.
Vendor Response
Hi Dave. Thank you for your feedback. We appreciate your patience during the initial implementation, our support team is always around to assist with any issues you may face!
Replied October 2023
Ameet
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
I have taken Rocketseed to a few of my customers
Absolutely brilliant, will recommend it to all my clients
PROSEasy to setup from an admin side, makes centralized banners and signatures easy! love the insights into who accessed the banners etc
CONSoccasionally the weekly/ monthly reporting is empty have to log a call to resolve.
Vendor Response
Thank you Ameet. That is exactly what Rocketseed is for. Full control, everything centralized and easily managed! It is there to make your life easier and still drive the best results and ensure brand compliance.
Replied October 2020
Matt
Verified reviewer
Staffing and Recruiting, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Great product for a large team
It was easy to customize for different users in different locations and seamless integration with our email provider.
CONSThe only con I can think of is that you can't see your signature, or remove it in certain instances as it's added after the email is sent.
Vendor Response
Hey Matt, Thank you so much for taking the time to provide a review for Rocketseed! We are happy to hear that our integration was simple and the customization of grouping by location was effective. Might I suggest that you contact your account manager as we have a solution to not brand certain emails, if that is a requirement. They are always happy to assist.
Replied October 2020
Megan
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Excellent Service Provider!
Love the support offered by Rocketseed and willingness to assist when we need it.
PROSRocketseed email signatures are easy to create and implement.
CONSSometimes the email signatures disappear from the group we created. Not sure if it's an internal problem or ours.
Reasons for switching to Rocketseed Email Signatures
Easier to implement on a big scale
Vendor Response
Hi Megan. Thanks for your feedback. We're glad to hear that you're enjoying the Rocketseed experience. Your account manager has advised that the issue you faced was due to the group set-ups. We offer training to help you better manage your email signatures, your account manager will contact you to set up a session at your convenience. Thanks!
Replied October 2023
Zandile
Accounting, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
SoluGrowth Review
The experience has been great with [SENSITIVE CONTENT] explaining everything and always being happy and available to assist.
PROSThe ease of use and the quick turn around inchanges
CONSI dont have anything I can say I discuss like at this point
Reason for choosing Rocketseed Email Signatures
Fit for purpose
Vendor Response
Hi there. Thanks so much for your positive feedback. We're happy to know that you've had a positive experience with the Rocketseed Email Signature Software & the support team behind it!
Replied February 2023
Corli
Information Technology and Services, 5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Rocketseed Review
It integrates well with Microsoft and Office 365. Their support is excellent and they go out of their way to assist. Rocketseed makes you feel as if you are their only client. They are accommodating and we had a good customer experience. Our engagement with our staff has increased tremendously and our engagement with our clients are definitely improved.
CONSIntegration of any new systems always takes a bit of time, but it went very smoothly. So far so good, with nothing bad to report.
Vendor Response
Thank you for the review. We truly appreciate this amazing feedback and will surely let all involved in managing your account know. A great product with a great team is what keeps Rocketseed at the top of its game, where we strive for premium customer success, always.
Replied October 2020