Overall based on many different previously used LMSs, it's like night and day. Docebo is so much easier to use than anything. Just hired two new team members and they both after 1 week in Docebo cant believe how much easier it is than any other system.

Checklist feature needs to do much better with reporting and scheduling features.

I've used Docebo with two different companies. I've had an overall good experience and would choose it again. Most of my everyday tasks work well and are easy to use.

I love the way users, courses, lesson plans, and reporting are organized. I can generally configure the platform to do what I need to do regarding managing users and tracking course completions/scores. I also love how the dashboard and buttons can be customized. I was able to configure the look and feel of the platform to match our branding.

My least favorite aspect is the difficulty of trying to troubleshoot bugs in the system. We've had some tracking issues without Docebo Marketplace content that haven't been able to be resolved. When I have to ask IT for help, my requests are generally unresolved.

We have been disappointed since the beginning of our implementation. It was extremely haphazard with no real direction. We got spreadsheets of tasks but those were abandoned by our implementation person early. Our CSM has been less than helpful, she booked a demo of one of the features we were interested in exploring in addition to our current services but didn't invite the right people to the call so everyone (including several of our directors) wasted their time.

Some of the workflows are intuitive. Supports a lot of file formats.

Clunky navigation. Our users consistently report negative feedback. There are bugs in the workflows, customer support all give different responses and often are incorrect. The support is just awful being in EST with no phone support (even for fee) available. issues take a long time to solve (sometimes months) and support is very slow. This is not a very well developed or managed application given the breadth and scope of issues we've encountered.

Excellent service, the team are great. Support is very reactive and they never keep us waiting too long

Easy of use in setting it up, the service provided is exceptional, you can customize it to your organisation

The time it takes for them to development new areas / add ins

Overall Docebo is one of the Top notch solutions when it comes to LMS-tools. It helped us setting up a whole new business within a really short time range because of good onboardings.We created a missing piece in our branch and with it we solved one of the biggest challenges out branch has.

Docebo is a more than complete LMS which makes it easy to lesen/teach specific content created either directly on the platform or with additional software authoring tools.What I like the most are the widespread possibilities we have because of the number of features. Even after using it for almost five years there are still functions I didn‘t know.Because if the constant development the software becomes better every month.The reporting possibilities are also a huge plus compared to other solutions. It has never been that easy to check the of a users learning experience.

Because of the mentioned wide range of features it takes some time to get familiar with all functions.Sometimes I get the feeling that working on new stuff is more important than improving existing features, even through it is requested a lot.Not saying they ignore the requests, but sometimes the development takes a lot of time.

Docebo enabled us to start creating an ecosystem of learning. We are thrilled with the flexibility and customizability we have within the platform, and are continuing to find new uses for driving learners into our portal.

For our use case, we wanted a highly customizable platform that would enable us to create custom learning experiences around "moments that matter." This was simple to achieve within the Docebo platform due to the ability to segment users to provide them with targeted experiences, and the ease of use with designing pages and menus.

The only thing that feels like a miss is not having the ability to send a direct calendar invite automatically upon enrollment. Instead, you receive an enrollment notification with the option to download the calendar invite. We've had some confusion with learners, and attendance issues due to the extra step required to add learning to an external calendar.

The reporting aspect was pretty decent, easy to create reports

The Customer Support was lacking. Even after sending them video recordings or screenshots of the issues, they would eventually respond back that they needed more information. Seemed like a delay tactic and we would rarely get them to fix anything.

Overall, our experience as a business has been really positive. We have been able to transform the way in which we upskill our employees, and the deployment of the platform has helped us reach the goal of multiplication of effort.

Gamification features, Learning plans, ease of use, Learning management, engagement, branding

Certificate template is really poor, setting up power users could be easier

Great sales cycle, great implementation process, poor after care.

Overall good experience for learners, trainers, and admins. Good functionality as compared to other systems out there. The reporting and manager features work well.

When you get into the details and start using the system, you are surprised with functionality that does not go all the way, as expected. Bugs that show up randomly.

We are very happy with how we've been able to grow our instance since making the switch to Docebo 2+ years ago. We are able to offer our learners a much more comprehensive learning journey!

Docebo is flexible to meet the requirements of our external, enterprise business as well as our internal company training and compliance testing.

There are still some inconsistencies with similar features that aren't always obvious from the start.

My experience with Docebo is positive! From implementation to the day to day usage, I have felt supported. The implementation team, my CRM and the help desk group are quick to assist.

The ease of use for learners as well as the administrator. Learners can access their personal activity with just a few clicks!

Reporting can be too simple. I would like to run more in-depth reports.

Docebo is flexible whether it is on the learning or admin side of the platform. Docebo is innovative and always working towards integrating new and fresh opportunities for ease of engagement and integrations with their customers.

Ease of use for the learners and ease for admins. Loading content for course creation allows for many opportunities as well as structuring and assigning learning plans. We utilize implementation strategies for merging Workday, Teams, and SSO which makes life easier as we move to integrate our entire company enhancing employee development.

As a customer, understand you are creating your own platform (with guidance). If you are not tech savvy prepare to contract assistance from someone who does know the technical language. Docebo has an incredible team and they know what they are doing but they also need to know their audience and who needs extra hand-holding in the process.

I liked the onboarding process. They took us through the entire platform step by step, and the onboarding specialist was helpful in answering all our questions. With Docebo, you don't have to create a new learning plan every time, unlike our previous LMS. You can create one and use it over and over, saving you time. Their support system is great, and it's clear their staff is well-trained to provide assistance when needed. I also appreciate the flexibility when creating learner and facilitator dashboards. I can customize to create a clean dashboard, making it easy for learners and facilitators to access their materials and live sessions.

One thing that could use some improvement is how they handle learner notifications. While all the necessary components are there, it would be really handy if users had the option to create specific folders, especially for clients who prefer custom emails that can be reused. Currently, everything is in one big list, and having folders to organize notifications would make things much more organized and user-friendly.

If you need an LMS tool that will help your employees learn quickly and efficiently, you should opt for Docebo especially, if your work requires preparing employees for projects that differ from one another significantly.

Our company is responsible for providing support management to different projects, requiring prospective support managers training for each project individually. Our work would have been impossible without Docebo, thanks to which we can provide efficient training for our new employees. The tool has an easy to navigate interface, so our newbies are not feeling lost during onboarding. It is extremely difficult to find the right LMS to make sure that new employees complete their training successfully and ready to start working on the assigned projects. Most of the LMS are too confusing for employees, but not Docebo.

There is basically nothing to complain about, which is already quite a rarity, when it comes to different tools. Some of our employees had problems with logging in, but that occurred that rarely that it's hard to consider it an issue. So, all in all, Docebo is basically only benefits without any flaws, at least judging from our experience. A great LMS tool.

My overall experience with Docebo has been very positive. The team is professional, friendly, and knowledgeable. Docebo's user interface is simple and intuitive and their customer service is top-notch. The platform is powerful and effectively managed my online courses and classes. I'm very happy with my experience and would happily recommend Docebo to others.

I liked the fact that Docebo is highly customizable and has lots of features and tools that can be used to create great learning experiences. Additionally, the support from the Docebo team has been great. They give prompt responses and help resolve any queries I have quickly.

The least I liked about Docebo was the users’ lack of ability to customize menus and the learning management system’s overall design. The LMS platform often felt too rigid and limiting when instituting changes and making the interface more user-friendly. Additionally, the user interface was quite outdated compared to competitors.

In terms of the platform's core functionality and user experience, everything meets our expectations quite well. However, we've identified activation and marketing automation as the most significant challenges. Streamlining these aspects would greatly enhance the overall efficiency and effectiveness of our engagement with the platform.

We experienced a seamless integration process with our existing systems, including Single Sign-On (SSO), which was a major advantage. The platform's user experience (UX) and user interface (UI) are exceptional, offering intuitive navigation and a user-friendly design. The support from the Docebo team during the kick-off phase was commendable; their technological expertise is clearly mirrored in their customer service and technical support. This combination of advanced technology and skilled personnel greatly enhanced our overall experience with the Docebo platform.

One area for improvement in the Docebo platform is the webinar registration process. It's not as straightforward as simply clicking a link, as you might with Teams or Zoom, which can be a bit cumbersome. Additionally, the platform could enhance its capabilities in tracking offline training and capturing offline data.

I've found Docebo great to work with. The help desk is responsive, and their team is eager to help you implement exactly what you want for your users. Docebo is my go-to LMS recommendation.

Docebo is a very flexible platform, and we've been able to achieve just about everything we've wanted to do with it. It's highly customizable. The multiple-language support is great for our international audience, as well as the ability to alter terms across the platform with the click of a button (ex. change Learning Plans to Learning Paths everywhere it appears). Our End Users find it intuitive. I love that the team is always working on improvements.

Because of the aggressive roadmap, there are occasionally bugs with new releases. Some of the back end administrative tasks can also be a little bit cumbersome (too many clicks) but they aren't hard to do.

I like that Docebo has a network of tools and resources to support learning in our company.

Some of the navigation in Docebo is not productive and I would like to be able to quick key things to get to where I want more productively.

Customer service is getting better, wish they would increase admin capability

I like that I am able to track everyone's training and be able to host live sessions

The admin functionality leaves a lot to be desired.

Hardly anything because key features are not working and support is not addressing them! Update June 9, 2016: I am very encouraged by the fact that Docebo assigned a customer success person to ensure my issues are addressed. I will update review once they are able to deliver on their promises

Seems to have great features but they most things don't work in the latest release. The design of the product is sleek but how does that help when it doesn't work? Beware, they will demo only what works for you. Anything advanced you try to do the product falls apart. Make sure you test it!

BEWARE! Once you buy there is ZERO support. The support takes 2 weeks for the simplest things that don't even require fixing bugs. Their answer to serious issues that prevent you from using the product successfully is usually "Will be fixed with the next patches". And they take 2 weeks to tell you that! There is zero support even if you buy support. Their way of working around the issues "if they don't ignore you" is usually unacceptable in terms of user experience. We are very disappointed and will be migrating away from this product as soon as we can.

Docebo has made it easy to pick up and configure so you can get your users up and running very quickly! You can make in place updates to pages and courses too. Also their Slide Converter tool is awesome! If you have a PowerPoint presentation or PDF that suits the needs for learning, you can load it into the slide converter and it turns it into a trackable e-learning!

This product really thinks about the end user and what would engage them which increases usage. There are so many benefits you can get from the add ins available and some of them you don’t even need to have their LMS to use. They have really thought out of the box on their Impact Learning!

There are small pieces on the site that have potential for growth for example there isn’t a gap analysis tool for the content. This said, they do use their community site for users to log in, share their journeys and add ideas which can be picked up by their developers for future enhancements.

The possibilities to customize and automatize some processes make our daily operations so much easier. The central repository and user management are very simple and powerful tools.

Surveys and reports can be improved to ensure all data is translated into valuable information to make data-driven decisions. "My Activity" is not very useful for our use-case and it would be great to customize that board in a modular way like the menus and pages.

very happy with it and it functions exactly how we need it to, users are finding it very intuitive when accessing the sessions created

easy to use and administer. easy quick graphics give course status at a glance

all training material has to be uploaded to the platform and certain steps completed before its visible to all users, can be very time consuming when the easier solution would be the content accessible to all users through the integration software

Ability to have different permission levels. You can use the tool for internal or external customers. It allows Webinar, Classroom and E-Learning options.

Search results are questionable at best. It is a 50/50 shot that you will get the result you want. When setting up a Webinar the login credentials for Docebo have to match the webinar tool account. Doesn't allow Admins to set up Webinars for others in the company w/o logging in as a different user.