OnPage Incident Management System
About OnPage Incident Management System
OnPage Incident Management System Pricing
Starting price:
$13.99 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for OnPage Incident Management System
1 - 5 of 40 Reviews
Tal
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
OnPage is really easy to install and configure. API is simple to install and support is great.
encrypted transmission, prioritizing urgent notifications. instant visibility to who is on-call Integration with Chat Ops tools (Slack and Cisco-Spark) It is very easy to put teams into groups, schedules and alert escalations.
PROSIt is reliable. We never miss critical alerts. At JSpeed We have high value customers and we strive to deliver superb customer service. We need to make sure we know about any issue well before the customer - that is how we gain their trust. Most important, When we need support, they get back to you within minutes no matter what time you call.
CONSThe UI is a bit dated. It would be nice to see a more vibrant UI. I guess it will be in the near future but most important - it works great.
Cheryl
Computer Networking, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
OnPage Alerting Life saver
OnPage saves time for our on-call employee to only be alerted on certain tickets so, they do not have to have their computers up all hours of the night and weekend.
PROSWe love this product because of its integration with our PSA.
CONSAt this point in time we do not have anything negative to say about onpage.
Reason for choosing OnPage Incident Management System
The integration with our PSA and its interface.
Luis
Hospital & Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2022
Easy to use!
easy for nurses to contact me, easy to forward pages
CONSthe sound is very loud, the apps turns off other apps on the phone which is very very inconvenient
Brian
Computer & Network Security, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Still saving the day! OR NIGHT!
I have already gotten 2 others companies signed up to use them. It JUST works!
PROSEasy of implementation, ability to have pools and failovers.
CONSapp looks a little cheesy. It could be easier to better looking emails that get sent to the phone.
Reason for choosing OnPage Incident Management System
cost and ease of use.
Andre
Research, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
OnPage is a Critical Component of our Business Continuity Plan
The Covid shutdown reminded all of us of the importance of having an effective business continuity plan. For us, OnPage saved the day! Running an R&D facility with different types of Labs and equipment remotely presented an extremely challenging communication problem. The response time in reaching critical employees, such as our lab or IT managers using cellular voice, SMS, and/or email was simply unacceptable! I would often call or email someone and not hear back for a couple of hours, wondering if they even got my message. That’s when we discovered the value of Priority Messaging and OnPage stood out among its competitors for the best value and personal support for the dollar. Once we deployed OnPage with personal support from the company, we were immediately able to communicate essentially in real time, with immediate receipt and read acknowledgement, eliminating all uncertainty. That was the day that OnPage was engraved into our business continuity plan. Since then, OnPage saved the day several times during power outages and internet blackouts. We even configured some IoT devices, such as our surveillance cameras to send priority notifications through OnPage when someone enters the building at night. I highly recommend it! GO OnPage!
PROSReceipt and Read Notification. Immediate Feedback. Value.
CONSAll good for our use. OnPage meets all our priority messaging needs.