Emergency Notification Software

Finding software can be overwhelming.

Showing 1-20 of 15 products

AlertMedia

AlertMedia is a cloud-based emergency notification solution that enables businesses across multiple industry verticals such as energy, telecom, manufacturing, healthcare, transportation, government and education to keep staff members... Read more

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Platforms: MacWinLinux
Deployments: Cloud
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Call-Em-All

Call-Em-All is a phone broadcasting service that provides the option to send automated phone calls, text messages and surveys on-demand. The platform provides instant emergency updates, school attendance notifications, event announcements,... Read more

Platforms: MacWinLinux
Deployments: Cloud
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DialMyCalls

DialMyCalls is a cloud-based auto dialer solution that helps businesses of all sizes automate voice broadcasts, text messaging and email communications. The platform enables users to import contacts and send recorded messages while... Read more

Platforms: MacWinLinux
Deployments: Cloud
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DeskAlerts

DeskAlerts is a cloud-based and on-premise solution designed to help small to large enterprises send critical notifications to employees and clients across all corporate devices. It assists users with delivering predefined messages... Read more

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Platforms: MacWin
Deployments: CloudOn premise
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Crises Control

Crises Control is a cloud-based solution that enables businesses of all sizes to notify staff members about crisis events and incidents via multiple communication channels. It comes with a task manager, which allows users to create... Read more

Platforms: MacWinLinux
Deployments: Cloud
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Opsgenie

Opsgenie is a cloud-based ITSM solution that helps development and operational teams make strategies for service disruptions and remain in control at the time of incidents. It comes with native applications for Android and iOS enabling... Read more

Platforms: MacWinLinux
Deployments: Cloud
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ePACT

ePACT is cloud-based camp management software designed for recreation departments, YMCAs, communities/municipalities and sports associations. The system helps users manage emergency information of students/participants on electronic... Read more

Platforms: MacWinLinux
Deployments: Cloud
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TextMarks

TextMarks is a cloud-based text messaging solution designed to help businesses of all sizes manage SMS marketing, group communication, information sharing and more. The platform comes with mass messaging functionality, which enables... Read more

Platforms: MacWinLinux
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RedFlag

RedFlag is a cloud-based solution that assists businesses of all sizes with sending emergency notifications in real-time. Key features include audience targeting, performance metrics, messaging, communication, data collection, and... Read more

Platforms: MacWinLinux
Deployments: Cloud
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SnapComms

SnapComms is a cloud-based solution that assists internal communication teams with sending emergency notifications to staff. Key features include employee training, registration alerts, message configuration, and procedure management. The... Read more

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Platforms: MacWinLinux
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RemoteComply

RemoteComply is a cloud-based emergency notification suite that enables businesses to manage operational risks during an emergency. RemoteNotify module comes with a notification system, which allows businesses to send emails, SMSs... Read more

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Platforms: MacWinLinux
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Preparis

Preparis is a cloud-based emergency notification solution that enables organizations to prepare and protect the workforce, properties and operations from natural disasters, workplace violence, acts of terrorism and cyber-attacks. The... Read more

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Platforms: MacWinLinux
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AlertFind

AlertFind is a cloud-based help desk solution with an intuitive user interface and omnichannel platform that helps business continuity professionals manage mass notifications concerning IT issues and emergency situations. The system... Read more

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Platforms: MacWinLinux
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AtHoc

AtHoc is a cloud-based emergency notification solution that enables public and private sector organizations to communicate with staff members during crisis situations. The solution comes with a personnel safety application, which allows... Read more

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Platforms: MacWinLinux
Deployments: Cloud
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Swift911

Swift911 is a cloud-based incident management solution that helps small to large enterprises across various industries receive automated alerts on critical emergencies. It enables users to store, view and access multiple contacts with... Read more

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Platforms: MacWinLinux
Deployments: Cloud
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Buyers guide

With businesses striving to become more agile, they must ensure that not only their customer-facing operations are accelerated, but also that internal communications are also fast—if not instantaneous. These communications could include instructing employees to back up data due to a software update, informing them about a policy change mandated by regulatory/management decisions, or any other important announcement.

Emergency notification software can help ensure that such communications reach all employees quickly. But how do you know which software is most suitable for your organization? There are several emergency notification solutions on the market.

That's why we have created this Buyers Guide to detail everything you need to know before making the final purchase decision.

Here's what we'll cover:

 

What is emergency notification software?

Emergency notification software is software designed to increase the speed and efficiency with which an organization can send emergency messages to its employees. The software automates actions such as sending out mass notifications, sharing information, and activating response teams to prevent any operational disruptions.

Alerts report in PagerDuty

Alerts report in PagerDuty

 

Common features of emergency notification software

Different vendors offer different features in their emergency notification software tools. Selecting the right tool for your business is easier when you know what the common features are and what they do. Here's an overview.

Prebuilt templates

Use or create prebuilt notification templates to send emergency messages to specific employee groups or all employees, based on the event.

Multichannel communications

Send mass notifications to employees via different modes such as phone call, email, or text message.

Geotargeting

Use GPS coordinates to define an area (such as entire campus or specific hall) and send alerts to all mobile devices within that area.

Alerts escalation

Escalate an incident up the authority hierarchy, if a user doesn't respond to or resolve the incident within a determined time.

Real-time notifications

Reduce the delay between sending and receiving a message; near real-time notifications allow employees to receive critical updates as soon as possible and act fast.

Reporting

Filter and view insights related to alerts and notifications made in a specific time period.

 

What type of buyer are you?

Before you start evaluating emergency notification software options, you'll want to know what buyer category you belong to. Most emergency notification software buyers will fall into one of the below categories:

  • Small businesses (one to 49 employees): These buyers have simple requirements; they're looking to improve their process of sending alerts and notifications. Most are currently using manual methods, so they should start with basic emergency notification features such as prebuilt templates and multi-channel communications.
  • Midsize businesses (50 to 999 employees): These buyers may operate from multiple locations and have more layered teams, so they'll need additional features such as geotargeting and alerts escalation.
  • Large businesses (1,000+ employees): These buyers will prefer a single system to cover all of their communications needs. A full-suite IT communications solution that includes emergency notification as an integrated module would be the best option.

 

Benefits of emergency notification software

While some of the benefits of emergency notification software may be clear from our discussion above, we have called out the most notable ones below:

  • Increased message visibility: In a crisis such as internet outage or DDoS, your employees might not see an email right away. In case a telecom carrier (one that you or your employees use) is hit by any cyberattack, phone calls or text messages will get disrupted and your employees will not receive any communications over phone. There could be a number of other scenarios when all communications channels might not be accessible to all your employees. But multi-channel communications provides the redundancy that ensures all employees receive messages/alerts no matter what device/medium they have access to.
  • Geographic flexibility: If there is a malware attack or a phishing attempt at a certain location, only the employees of that region need to be alerted. Geofencing helps users send messages and alerts to a group of employees working at a specific geographic location.

 

Key considerations

Here are some important questions to consider before you purchase emergency notification software:

  • Mobile app availability: If you are constantly on the move, mobile apps can be useful for you. Check whether the emergency notification software you are considering offers access on mobile devices such as iOS- and Android-based smartphones or tablets. The mobile app will help you send alerts and notifications from any location.
  • Customer support: Ask software vendors if they offer support 24/7, only during business hours, or not at all. Also ask about available support modes, such as email, phone, or live chat.

Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.