It could integrate with 3rd party data utilizing JSON or XML which makes it extremely versatile.

It is a great way to reach citizens that do not utilize social media/website. I have had outstanding service with the FWI team since I started in this position in our organization.

It is flexible and powerful and constantly being improved.

I felt that it was easy to configure and the price of training was good too. I like that they allow you to do online training.

The ease of use and ability to  customize the service how I need it.

Overall I think Four Winds is the best choice of software for my companies needs. I would not suggest Four Winds to a small company as it is a steep price to get started.

Powerful in Wayfinding and integration with database. Complete online documentation from wiki.fourwindsinteractive.com (manual and video tutorial).

There is a lot of flexibility, fantastic resources and free templates. Customer service reps are always very sharp and have been able to resolve any issue i've encountered.

This may be ignorance on my part, but the limits of available fonts and graphical options when working within Live Data and Wayfinding can be cumbersome to work around.

No matter what the project required, I was able to get it done with FWi. They have some of the best features available for data integration, content playback, performance, and network management.

It is a little difficult to fully grasp all the controls from the administrative side.

I Like that I can reach the tech support at anytime and get a quick response. We are a hotel so things happen at super early hours or super late hours of the day.

The ease of use and reliability makes Four Winds easy to use. Their customer service and tech support has been outstanding.

It is a great place to build a sandbox and test different themes. It is fully configurable and can be fine tuned to address any eventuality.

Many past problems I have run into including documentation, etc are being actively addressed by the company with enhancements coming to the customer portal.

Scheduling - not being able to batch delete outdated interrupts and recurrences.

The piece that is missing, is a faster way to deploy the same graphic to multiple signs.

Everyone has been proactive, helpful and understanding. I find the webinars and KB articles immensely helpful.

Great Product and Exceptional Customer Support.

The strongest aspect of FWI signage software is the ability to integrate with so many sources of data, including RSS, XML, SQL, and JSON.

My version relies on IE for HTML which has caused several problems. I understand the updated version has the option of chromium though.

Ease of use, and flexibility. Being cloud based also provides the ability to make changes quickly and on the fly as needed.

I like the freedom to add images, power point slices and be able to free type. For me I like to personalize my groups so I can always type a personalize message to my groups.

The application is very important tool for our forecasting and budgeting.

Haven’t learned all the tools that it has to offer. I love the ease when it comes to scheduling employees.

Very helpful experience. It gives the user to forecast and budget as per level of capacity.

When we terminate people from the system, mysteriously, they pop back up onto the system. This is the worst problem with Unifocus.

Maybe it could show who was scheduled and has not clocked in for their shift and keep track of who was late/ no shows.

I like that it's easy to navigate. I work with lots of non-native English speakers as well and access is easy for them and everyone.

Can’t think of any dislikes. Just looking to spend more time on the site to take advantage of all of the tools that the program offers.

It is very user friendly. The way I can upload/export, all the information into our company's database.

Overall it is a very user friendly and not time consuming.

Ease of use, very simple to navigate - changes can be made easily.

The product is certainly very useful and helps forecast payroll more accurately.

The app is very poor, very quirky, almost always have to re-enter credentials before proceeding - the whole thing needs to be re-engineered.

Many of the reports are very difficult to use for the purpose we need them to be used for.

However, lately its been much worse. For at least a month now, I have not been able to view my past timecards to check my paystubs.

I love how it provides the schedule information to our company’s payroll system. Looking forward to learning all of the available tools that the program offers.

Convenient way of scheduling love the LMS tools and I only hear positive feedback from the pack members using it.

It’s user friendly and always have updates that improve functionality.

I run reports on hourly vs salary for weekly report. I like being able to switch between platforms with very little easy and/or change a parameter with ease.

The one thing I don’t like about the UniFocus app is the inability to change the type of time off my employee wants to use.

Auto schedule based on availability is awesome.

US Dollar

FWI provides a cloud-based, enterprise-grade content management solution for digital signage. This platform is ideal for large organizations with simple or complex content scheduling and publishing needs and multiple digital signage application types across multiple locations.  Key features include multiple screen display, media library, application authoring, and remote device management. 


The FWI platform solution lets administrators create role-based workflows for users and manage localized data across various endpoint devices. Content contributors use the intuitive platform to update and deploy predefined templates, democratizing the content contribution process. Further, it helps customers monitor content status and implement updates in real-time. 


The FWI platform integrates with third-party applications such as Salesforce, Microsoft Exchange, SQL Server, Office 365, Twitter, LinkedIn, Google Calendar, Instagram, SAP Netweaver, Oracle, Opera, Epicore, and more. Pricing is available on request and support is provided via phone and email. 



LongDescription

Surveys & Feedback

Newsletter Management

User Management

Visual Editor

Access Controls/Permissions

Activity/News Feed

Video Management

Employee Directory

Knowledge Management

Communication Management

Interactive Content

Collaboration Tools

Content Library

Template Management

Scheduling

Data Import/Export

Multi-Location

Audit Trail

Audio / Video Conferencing

XML/RSS

Content Management

Mobile Access

Digital Menu Boards

Data Security

Media Library

Social Media Integration

Workflow Management

Video Support

File Sharing

Alerts/Notifications

Reporting & Statistics

Blogs

Automated Scheduling

Chat/Messaging

Customizable Templates

Digital Signage

Image Library

Layout & Design

Event Calendar

Customizable Branding

Monitoring

Playlist Management

Remote Access/Control

Multi-Screen Support

Drag & Drop

Remote Display Management

Third Party Integrations

Content Scheduling

Auto Update

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

In Person

Live Online

Webinars

Documentation

UniFocus is an innovator in workforce management and optimization. Connecting powerful, real-time business insights across labor management, time & attendance, guest satisfaction, and employee engagement solutions ensures operators maximize the operating asset value.  

Impactful workforce optimization happens when operators are equipped with real-time labor forecasting, budgeting, execution, employee and guest insights.  

Your workforce is your business’s key differentiating factor. They deliver on your experience standards and guest expectations. They are your biggest asset, and likely your biggest controllable cost. Workforce optimization is more than just scheduling or labor management – it’s where efficiency and compliance meet service. 

Many labor management tools can simplify hour requirements, but don’t provide the solution to help your managers optimize labor performance or connect the dots from forecast to scheduling to guest experience to revenue growth. 

The robust collection of software, combined with industry expertise, consulting services, and a performance guarantee, makes UniFocus an effective and reliable integrated solution for optimizing workforce performance.

Built for hospitality, restaurants, retail, healthcare, senior living, and any other industry with dynamic staffing needs. Cloud-based tools easily integrate with existing systems.

Commenting/Notes

Real Time Analytics

Engagement Tracking

Employee Management

Leave Tracking

Forecasting

Messaging

Employee Onboarding

Text Analysis

Mobile Alerts

Time Tracking

Skip Logic

Performance Management

Customizable Reports

Activity Tracking

Vacation/Leave Tracking

Schedule Distribution

Shift Swapping

Progress Tracking

Real Time Monitoring

Task Scheduling

SSL Security

FMLA Administration

Sentiment Analysis

Single Sign On

Variable Workforce

Time Clock

Attendance Management

Attendance Tracking

Timesheet Management

Approval Process Control

Projections

Biometric Recognition

Resource Management

Sick Leave Tracking

Calendar Management

Goal Management

Customizable Fields

Labor Forecasting

Workstation Tracking

Punch card

Clock In/Out

Employee Self Service

Pulse Surveys

Self Service Portal

Employee Time Tracking

Time Off Requests

Multi-Channel Data Collection

Skills Tracking

Survey/Poll Management

Compliance Management

Real Time Data

Performance Metrics

Question Piping

Overtime Calculation

Complaint Monitoring

Benchmarking

Salaried Employee Tracking

Question Library

Role-Based Permissions

Real-Time Notifications

Email Reminders

Time & Attendance

Real-Time Updates

Email Management

Budgeting/Forecasting

Time Off Management

Visual Analytics

Response Validation

Activity Dashboard

Response Quotas

Employee Database

Customizable Questions

Data Visualization

Reminders

Time & Expense Tracking

Contractor Management

Availability Management

Benefits Management

Dashboard

Biometrics

Multi-Language

UniFocus pricing is a per month model calculated using the number of locations, employees, and level of service package.

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Product Demo & Screenshots

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