All Deel Reviews
1-25 of 755 Reviews
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Rilwan
Entertainment, 2 - 10 employees
Used unspecified
OVERALL RATING:
5
Reviewed February 2024
Deel Review: Fast Efficient & Allowed For Growth.
Aishah
Verified reviewer
Research, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2024
Good way to start your business!
Every country can use it , it's easy and very well informed
CONSThe fact that I had to send my proof of adress two times when it was already valid.
Vendor Response
We appreciate your feedback - thank you for sharing your experience with Deel!
Replied June 2024
Sofía Victoria
Translation and Localization, 5,001-10,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2024
A good platform overall
At first I had some difficulties using the platform, but after 1 (one) year of use I feel comfortable with it.
PROSWhat I like the most about Deel is that I can keep my money in the card and I can use it as a savings account.
CONSThe fees. The fee for ACH transfers is $5 dollars, in pesos argentinos that is a significant amount.
Reasons for switching to Deel
The company made the switch to Deel, it wasn't kind our choice, they just sent the contracts and started payin through Deel
Adam
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed June 2022
Like buying a car, everything is nice till the sale point, from there it's a disaster
BAD BAD BAD Really bad. Signing up was a pleasure, the pitch sounded perfect, the idea itself is overdue and the promises that were made gave me confidence that this was the best possible solution. Firstly, they charge a calendar monthly service fee no matter when you joined, I joined on the 21st so I still paid in FULL for that month despite getting NO service and no paychecks. Had they disclosed that I would have waited till the first of the next month to join. Their customer service is a non existing joke, they no longer respond at all to my inquiries. The first time I tried to speak to them my message was - "hey, is there a phone number for support?", as I wanted to speak to someone on the phone. Their response was that a ticket was submitted and I will get a response in about 3 days via email....all I asked was if they had a phone number or not...After hours of frustration they PROMISED a supervisor would call me to help, no one ever called. Now, I have a CRITICAL issue with my employee, he got paid his first paycheck no issue, but his next paycheck was due a week ago and never showed up, there is actually a paystub on the Deel platform showing that he got paid on time, but the money was never transferred to his bank. I'm sure these things happen, that's just life, problem is there is NO ONE to speak to, they have not been answering chats in over 4 days, no response at all, no one to email (I tried, got no response) , and they have no phone number...so here we are.
PROSI only liked the ideas it promised to do, as it turned out to be a nightmare there is unfortunately nothing left to like.
CONSThe (lack of) support, very little control over salary, many default options that should not work for most businesses, just one healthcare plan which is mediocre and uncompetitive. The part to least like is simply not getting paid, seeing a pay stub that claims you were paid but nothing to show for in the bank and not a single possibility to communicate with a human about your issue. Also they will charge you a full monthly fee by calendar month no matter what (so you will pay the same for 1 day of service or 30)
Reason for choosing Deel
Because even I make huge mistakes
Nayan
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2024
Earn Globally Redeem Locally
Very good it's very easy to use and setup took less time
PROSEase of use and UI is very informative and easy to use.
CONSNothing as such only had few queries on withdrawl like some form related description should be present for clear understanding
Vendor Response
Hello Nayan Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon! Best, Deel Team
Replied June 2024
Arthit
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2024
Easy to use, UX and UI are friendly for user
I love it and I’ll recommend to people I know use for their jobs its relevant.
PROSTax management and tax calculation is essentially
CONSPlatform in website version is quite a little slow. I would to ask for application mobile version.
Vendor Response
Hello Arthit, Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback about having a mobile app and the speed of the platform is really appreciated! Best, Deel Team
Replied June 2024
Saiyed Md
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Super easy to use
Everything is so easy here. Navigation was super smooth, the payment mode, attandance sheet, assignment etc all are easy to do. Loved it
CONSNothing as such. All features are so easy to navigate.
Vendor Response
Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback!
Replied June 2024
Agni
Verified reviewer
Translation and Localization, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
One of the greatest payment methods
Making my payments easier, making them easier to track and withdraw. Even better given the fact that's at such a low fee which has always been a problem for me having been an AirTM user previously, if you know what I mean. It also helps me to keep track of my earnings and I use that to calculate the amounts that I'm saving.
PROSThe amount of payment methods, it's really easy to manage and understand even though it was totally new for me. The tracking of the payment was something that I'd never seen anywhere else and I believe it's really helpful.
CONSNot even the fees or anything, which is what I would typically criticize about platforms like this. Fees are really low in comparison to all of the methods I've used.
Vendor Response
Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback!
Replied June 2024
Arjun
Verified reviewer
Accounting, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Quick, Easy and User Friendly Services
Helping me to recieve money in my country with ease and legitimacy!
PROSReally easy invoice generation, quick payments and 24/7 customer support.
CONSCan be confusing the relationships of Deel and your end client, would be great if Deel had more resources on how they operate.
Vendor Response
Hello Arjun, Thank you for your feedback regarding have more resources about the relationships of Deel and your end client. We value your input. Your experience matters to us, and we wish to assist you further. If there's anything you'd like to discuss or any way we can enhance your experience, please reach out to our support team or book a call with us here anytime: https://cal.com/team/deel-support-team/reviews-complaints-g2 We're here to help. Best, Deel Team
Replied June 2024
Raúl
Verified reviewer
Information Technology and Services, 201-500 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed May 2024
Fast to setup, Easy to use
The experience has been great, compared with other applications I have been using to receive the payments.
PROSWhat i liked the most was the platform's ease of use and the rapid setup process for account activation to begin receiving payments. The user interface is extremely user-friendly, and the onboarding guide comprehensively covers all the essential sections of the application.
CONSThe notifications could be more detailed, some notifications that I receive in the mail are not showing up in the app.
Vendor Response
Hi there, Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have. Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so far good experience and make it perfect next time. We're here to listen and ensure your experience is nothing short of perfect! Your feedback means a lot to us! Best, Deel Team
Replied June 2024
Anonymous
11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Amazing product!
I had a really great experience so far.
PROSEase of use, plus they have Deel Card + Deel salary advance, which is really great!
CONSI don't have any cons, it's literally amazing.
Vendor Response
Hello there, Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us! We're constantly working to improve our service and hope to exceed your expectations in the future. Best regards, The Deel Team
Replied August 2023
Guilherme
Design, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Managing My International Team with Deel
My experience with Deel was largely positive, providing an efficient solution for managing international payments. The platform excelled in handling various tasks, although improvements in the report section would enhance the user experience.
PROSDeel offers an intuitive interface with features tailored to international payments, such as handling multiple currencies and automating compliance. The real-time tracking and invoice management greatly simplified transactions.
CONSThe report section in Deel lacked customization and was cumbersome to use, making extracting specific data time-consuming. Improving this feature would be beneficial.
Reasons for switching to Deel
We switched from PayPal to Deel to gain a more comprehensive and integrated solution for international contractors. Deel's focus on compliance, multi-currency support, and contract management matched our complex international business needs. Additionally, the fees are more affordable.
Vendor Response
Hey! Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback. Regards, The Deel Team.
Replied August 2023
Alejo
Computer Games, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Great Experience with Deel
Very good experience so far. Every issue I had was solved and they are all the time offering help and support.
PROSAmazing support, from your account executive to the [sensitive content hidden] team you always get a fast response from Deel. I have to say that usually they answer between the next 2 hours of my email even with minor issues. The platform es very easy to use and has a lot of data and different usages. Good cost compare to other vendors
CONSThe only con would be if you come from a vendor that does everything for you, you'll need to get use to do it yourselve. Deel is a selfe service tool that allows you to have full control of everything but it that a little more work at the beggining
Reasons for switching to Deel
Cost and mostly the support we were getting from Safeguard
Gerardo
Computer Software, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Great platform for payroll and manage payments to employees in different countries + good features
Working with Deel has been great! It gives a ton of options to manage my company payments as I prefer.
PROS- The different options available to withdraw money.- Deel Advance for getting payments in advance.- Relatively low commissions.- Deposits directly to my bank account in my local currency with conversion rates higher than what local banks provide.
CONS- Only one Deel Advance can be requested at a time. If I need another advance, I have to wait until the next payout to cover it, even if the advance was a low amount.
Reasons for switching to Deel
Company made the decision to better manage the payments to employees overseas.
Vendor Response
Hi there, Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel and our Deel Advance services. Your feedback means a lot to us. We're constantly working to improve our service and hope to exceed your expectations in the future! Best, Deel Team
Replied October 2023
Yvonne
Verified reviewer
Human Resources, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
Using Deel, streamline global hiring and payroll
Any organization that employs foreign freelancers, contractors, or gig workers should strongly consider using Deel. For the majority of businesses, the advantages of having a single, streamlined solution for international payments and contracts will almost probably outweigh the relatively slight disadvantages. Businesses and contractors alike obtain the tools, direction, and certainty they need to expand and operate cooperatively across borders with Deel.
PROSDeel streamlines and makes onboarding new international contractors simple. Through Deel's user-friendly platform, tasks that once took weeks to accomplish, such as opening local bank accounts, completing tax forms, and creating contracts, may now be finished in a matter of minutes. Contractors start operating rapidly so they can begin adding value right away. The quick and simple onboarding process also increases the likelihood that contractors would want to stay on board with the company.
CONSAlthough Deel offers a complete solution for managing contractors around the world, the platform has little flexibility for companies that need customization outside of the built-in features and processes. Deel may not give the flexibility to fully configure the software to fit the precise compliance, payroll, or reporting demands of businesses with very specific requirements. Deel is best suited for companies who are happy to use the majority of its core features without having to considerably customize the platform.
Javier
Staffing and Recruiting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Simply amazing
All the different options you have to administrate your payroll are great and really easy to understand. The "Deel Card" and "Deel Advance" features are excellent.
CONSIt would be nice to have your contracts information in the same page where you see all your contracts listed (as an expandable module instead of move to another URL).
Vendor Response
Hello Javier, Thank you very much for your glowing review, we're happy to hear how you feel about our product and the services we provide! We're always doing our best to expand on our product and this feedback you shared on having your contracts' information all be in the same page as an expandable module is truly appreciated. This has been shared with our team to look into it for a possible future update. You can always count on us to exceed your expectations and thank you for choosing Deel! Best, Deel Team
Replied August 2023
Matias
Investment Management, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Amazing product
I'm a remote worker, and Deel is (almost) everything I could ask for. It's one of those tools that have a clear objective, and achieve it very effectively. My employer doesn't have to worry about how to pay me, and I can access and withdraw my money instantly and without hassle. I like the amount of options it gives me in one platform. I can access perks (which I'm currently using), I have a debit card that I can use without having to withdraw the money to my bank
CONSI don't like the fact that we can't access physical cards. Some of us remote workers are digital nomads, or in my case for example, I travel a lot and work from neighbouring countries. It would be very helpful for me to have a physical card directly from Deel, because it's untenable to open a bank account for each country I visit. In my country of origin I'm experiencing very strong restrictions to banking, so it's difficult for me to even use my own banks in foreign countries.Another thing I don't like is the lack of options of crypto withdrawal. Coinbase is closing my account next month solely because of the fact that I'm from Argentina.
Vendor Response
Hi there, Thank you for your kind words and for taking the time to leave your feedback. We're delighted to hear that you enjoyed using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, Deel Team
Replied August 2023
Martin
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Streamlined Global Hiring and Payroll Made Easy with Deel
It has significantly reduced the time and effort required for our international hiring and payroll management, allowing us to focus on what matters most - our business.
PROSDeel has truly simplified international hiring for my business. Its platform offers seamless compliance and management in over 150 countries, making it easy to hire talent from around the world without the hassle of setting up foreign entities. I particularly appreciate the localized legal contracts and the user-friendly interface.
CONSWhile Deel has greatly improved our global hiring processes, there were times when I felt customer support could have been more responsive.
Vendor Response
Hey there, Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, Deel Team
Replied July 2023
Ashley
Apparel & Fashion, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Deel Administrator at Start Up
I've had a great experience using Deel. It allows our company to hire employees all over the world.
PROSI like the customer service. The live chat function is very useful and all the customer service reps are extremely informative, professional, and helpful. Our account managers are also great and always available.
CONSI'd like there to be a way to put in a contract details and see how much the total cost is with the breakdown for that specific person/role. I think it would also be helpful for Deel customer service/HR experts to meet with employees/contractors along with a member of our HR company. There are times that our wires are crossed.
Reason for choosing Deel
N/A I wasn't involved in the purchasing of Deel
Andrea
Verified reviewer
Retail, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Ability to Manage Offshore Contractors with Ease
I have not only been extremely happy with the platform but my rep has been the biggest help! I work with [sensitive content hidden] and she is ALWAYS there to help me through roadblocks or to answer any questions. It's truly been a pleasure to have her on my side.
PROSDeel is crucial to the management of our offshore team. It's refreshing to know that we have compliance documents auto-populated for each country and that takes the worry off our plate. It's easy to pay our team, record time off, adjust contracts, add additional contractors, etc. Overall very happy with this platform and highly recommend!
CONSWhen updating a contractors pay you have to terminate the contract and start a new one - I would love to see improvement here. It would be extremely beneficial to update a contract without the hassle of ending the contract, paying the contractor off cycle then starting a new one.
Jasmin
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Takes the burden off employers to hire globally!
I have had a great experience with Deel and it has allowed me to expand our talent across the world without putting a burden on me and my team. I can easily get any information I need from them and [sensitive content hidden] who I work with are wonderful!!
PROSI love the ease of use with Deel and the resources that have to make sure we understand what our employer costs are, and what the requirements are in each country. The support/client success team we have as well are the most responsive I have ever seen, and are so friendly, intelligent, and helpful.
CONSIt is quite costly when we wish we could hire more people globally but have to keep out budget into account.
Vendor Response
Hey there, Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, Deel Team
Replied July 2023
Santiago
Information Technology and Services, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2023
Deel works perfect on everything I need for now
Deel is the platform where I receive my salary, and that works perfectly so far. I use a few features of the platform but without any problems. It is easy to understand and perform actions. It should include free charges to more currencies (such as the Canadian dollar and the euro).
PROSFrom my experience of using Deel, it is very easy and intuitive to use. Its design and flow are very pleasant, simple, and direct. I liked how easy it was to request a debit card and track it all the way to my door.
CONSWhat I don't like is having to move my money to other accounts. I know it's not Deel's main purpose, but it would be nice to be able to use it as a permanent bank account.What would I improve? I would like Deel to notify me more clearly when a withdrawal has already been made, as sometimes they arrive sooner than the date shown on the platform and I think it hasn't happened yet.Also, it would be great if the '0% fee' was also for currencies such as the Canadian dollar and the euro.
Vendor Response
Hi there, Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel, especially in making withdrawals! Please know that Deel balance can't hold funds for more than 30 days. However, if you wish to have your funds held indefinitely, you may opt to activate or enrol in Deel Card in case you haven't, so you can transfer your funds from Deel balance to Deel Card instead. You may refer to this help article for more information about Deel Card: https://help.letsdeel.com/hc/en-gb/sections/4407745296657-Deel-Card We're committed to providing excellent services and appreciate your feedback. Best, Deel Team
Replied August 2023
Olena
Computer Games, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Playgendary's review
Overall experience is pleasant
PROSUser friendly interface, good customer support, flexibility with pricing policy, a lot of information on how to use Deel is available
CONSEOR with visa support is expensive (one-off 7k+ for visa application looks over expensive)
Reason for choosing Deel
Because Deel works with Russian and Belorussian contractors while others do not
Vendor Response
Hey therem Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. Cheers, Deel Team
Replied July 2023
Osdeibi
Information Technology and Services, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
As a freelancer i was amaze on how good is Deel
Easy use of your money, instant payments
CONSit is not possible to buy crypto with the card
Vendor Response
We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. We look forward to helping you in the future!
Replied June 2024
Cenk
Verified reviewer
Accounting, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Great tool to manage and pay the contractors and compliance
So far, so good. We recommend it to all of our clients as we are an accounting practice.
PROSDeel is improving every month, adding new and new features... We like the most:Options to pay contractors: They are flexibleCompliance: Has standard, country specific agreements and also does the KYC and tax forms.Wide services: Depending in where you locate, types of contractors or employees, Deel has a wide range of services and products and as a CEO, I can decide the cost/benefit and choose one. We are not forced to fit a solution but can choose.Client Service and Support: Our client manager is great and we discuss the risks and options and methodologies to choose the right solutions.
CONSNone that comes to my mind... but I would say their EOR solution is a bit costly.
Reason for choosing Deel
Initialy, it was the fast response and support.
Vendor Response
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us! We're constantly working to improve our service and hope to exceed your expectations in the future.
Replied August 2023