All Filejet Reviews
1-20 of 20 Reviews
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David
Verified reviewer
Human Resources, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
There's no comparison. For registered agent and entity management, Filejet is the solution.
One stop access to view entity status in multiple jurisdictions and consolidated billing has been a game changer for us.
PROSStart up was simple and painless. They are much more responsive than our previous provider and offer a consolidated dashboard making it easy to keep track of filings and notices.
CONSNo cons that I can identify at this point.
Vendor Response
Hello David< Thank you so much for the awesome review! We aim to please and the Filejet team will be delighted to know your input. It's incredibly motivating and much appreciated. 5 Star Review and 10/10 likelihood to recommend...just WOW!! We endeavor to keep you happy. Filejet
Replied June 2023
Kim
Legal Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Parkmobile User Review
Filejet has been a great asset to us to manage our many entities and jurisdictions. The customer service is efficient and very thorough. It has enabled us to focus on other matters requiring immediate attention. We are very pleased thus far.
PROSThis software is easy to use and efficiently helps manage our compliance requirements.
CONSAuto generated maintenance reminders are sent; however, it doesn't give you the actual jurisdiction that is requiring maintenance.
Reasons for switching to Filejet
CSC missed deadlines and failed to file the required documents on time. This incurred additional expenses in penalties for being late in filing our annual reports and renewing our business licenses.
Vendor Response
Thank you for your awesome review! We are always improving our platform and will take your feedback to the product team for review. We appreciate your input. We understand how frustrating and expensive missed deadline and filings can be and we are so glad you are here. It will be our goal to continue to satisfy your legal entity management needs to your satisfaction! The Filejet Team
Replied January 2023
Trent
Verified reviewer
Hospital & Health Care, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2024
A Good Product at a Better Price
Their customer service has been great and implementation was straightforward. They have continued to improve their portal to make it very user-friendly.
PROSThe platform is easy to use and functional. The cost of Filejet is lower than competitors, including the main companies in this area.
CONSWe mainly use Filejet as a registered agent for a large number of entities. My only complaint is that when SOPs are uploaded to the portal, we've had multiple instances where these get tagged to the wrong entity (we have similar named entities, which can be confusing). So, the process of uploading SOPs could be more accurate, but this seems to be getting better over time, and regardless we are notified when a SOP is uploaded, which is the main function why we are using the platform.
Reasons for switching to Filejet
Looking to consolidate to one provider and save on expense.
Curtis
Defense & Space, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2024
DCS G.C. Review
Ease of transition Customer service Pricing
CONSNo issues were encountered during the transition. Helpful customer service
Reasons for switching to Filejet
Pricing and customer service were below expectations and decided a change was needed
Robin
Human Resources, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed June 2024
Great Registered Agent and Entity Management Service
Ease of use of the platform; visibility into upcoming deadlines for annual reports; registered agent services are great - quick notice and easy to view documents.
CONSSome aspects of the organization of the platform are not intuitive.
Reasons for switching to Filejet
Other vendor was not organized and hard to reach plus more expensive.
Janie
Staffing and Recruiting, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Easy to Use and Great Customer Service
I've been pleasantly surprised at the functionality and services provided by Filejet. [sensitive content hidden] is beyond helpful, [sensitive content hidden] has been great, and [sensitive content hidden] is always there to help too.
PROSFilejet makes it so easy to manage all our entities across states and territories. We've had exponential growth the past few years, which means more compliance requirements to keep up with and having all our entities managed in one place, and having that place also be where I can get annual filings done or expand into another state with the clicks of a few buttons has been a big time saver. The user interface of a system is also important and Filejet's dashboards and organization are more user friendly that other systems I've used. The knowledge of the staff and the helpful attitudes have made even the most difficult issues a pleasure to work through.
CONSI occasionally am not sure where to find how to order a letter of good standing or a new entity; however, I think the newest product improvements have likely eliminated that issue as I can do those things from various places in the system.
Reason for choosing Filejet
System functionality, the UI/UX, and price.
Reasons for switching to Filejet
System functionality, the UI/UX, and price.
Vendor Response
Thank you so much for the high marks and especially the likelihood to recommend - 10 out of 10!! The Fieljet team will be so please to know your level of satisfaction. In addition, we'll make sure the features you want to know are explained thoroughly! Thank you for taking the time to provide your review. We all really appreciate it! The Filejet Team
Replied August 2023
Richard
Consumer Goods, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2024
Easy, Simple & Successful
Ease of transitioning from prior entity management provider was initially appreciated. Customer service following implementation has been superior.
CONSWe have no problems with Filejet - it's a great solution!
Brooke
Non-Profit Organization Management, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2024
Business registration and compliane
Automated renewal for business registration.
CONSThe documents are hard to find. At times the deadlines are unclear and its not obvious what steps need to be taken to remain in good standing. Customer service often has to explain.
Anthony
Construction, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2024
Filejet makes compliance easy
Filejet has saved me and my team countless hours and hedaches!
PROSThere is a dashboard with one place that shows all the states we are registered in, and our annual reports are done for us.
CONSThe company is fairly new and still figuring out some processes. Since we have on boarded with them they are getting quicker and quicker. Growing pains is part of all businesses.
Reason for choosing Filejet
Filejet was within our budget, quickly responded to me and made it easy to work with them. I never looked into anyone else.
Chelsea
Hospital & Health Care, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2024
No More Paper!
The ability to review filings electronically. No more paper!
CONSThere is a delay in receiving certified mail. FileJet sends filing notifications a day or two after we receive notice from our attorneys. It would be nice to receive information in "real time".
Duross
Real Estate, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Filejet Review
For me, it's more about the team that is dedicated to me in order to ensure we are keeping up with the requirements we have from an entity maintenance perspective. It has been extremely helpful.
CONSFrom what I recall, the front end work was a bit frustrating.
Vendor Response
Hi Duross, Thank you so much for your positive review of Filejet and your longtime participation as a client. We appreciate you taking the time to participate and the team loves the kudos. We are always working to improve the UI so that it's intuitive for use every time our clients engage with the platform. Duly noted. Thank you again from all of us at Filejet.
Replied October 2022
Burke
Investment Management, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Efficient Solution for entity management and filings
Very responsive customer support; great "hand holding" while we implemented the product.
PROS"clean" user interface; logical and easy to navigate.
CONSI would prefer that there be just one listing for an entity, rather than multiple entries based on qualifications in various states. It would be cleaner if I could just see a listing of entities that did not show multiple entries for the same entity.
Reasons for switching to Filejet
Desire for an easier interface and better customer support.
Vendor Response
Thank you Burke for participating in the review process for Filejet! Client feedback is valuable and important to our product roadmap. Ideas that come from the user field helps not just Filejet, but others and future users. We truly appreciate that your onboarding experience went so well and you have benefited from customer support. Thank you from everyone here at Filejet!
Replied October 2022
Lauren
Information Technology and Services, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Eases the Adminstrative Burden!
Knowing that I won't miss a deadline and risk penalties is hugely valuable to me, my team, and our company!
CONSI wish we could integrate the filings to auto-save into our Sharepoint once they're uploaded.
Vendor Response
Thank you Lauren for your amazing review of the Filejet platform. Not missing a deadline is cornerstone for most of our clients and we are so glad its helping your team. We are always seeking ways to enhance the platform's performance with integrations - we'll check on Sharepoint. 10/10 Likelihood to recommend = a BIG Filejet team thank you!
Replied December 2022
Alex
Venture Capital & Private Equity, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Concierge service
Hate all the bigger players out there FileJet needs to get more visibility out there in the market. Blows my mind how old school existing solutions in the market are.
PROSFeels like the best of what a compliance and filing solution should offer: cloud-based, secure, real time tracking with a concierge-like feel for service.
CONSFeel like once onboarded and aggregated, there should be a different pricing tier so you’re not purely paying per-entity only. Almost like a subscription type service.
Reason for choosing Filejet
Saw a demo and liked the UI and customer service feel.
Reasons for switching to Filejet
Constant errors and bad reporting despite the same cost
Vendor Response
Hi Alex, Your review is outstanding and we appreciate it! Concierge effort is what we all strive for along with challenging what's available! We are always open to suggestions and evaluating pricing that suits client use best will benefit all. Thank you again from all of us at Filejet.
Replied October 2022
Benjamin
Defense & Space, 1,001-5,000 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
So easy a general counsel can use it
The platform is fairly intuitive. With the infrequency that I log in, it's important that I don't spend fifteen minutes remembering how to find things.
CONSThe communication between the sale and implementation could have been better, as we spent a couple of go arounds getting the invoice to what we'd agreed upon. All told, this is picking at nits. If every implementation was *this difficult*, I would be a very happy person.
Reasons for switching to Filejet
Smoother platform
Vendor Response
Hi Benjamin, Wow! We really appreciate you taking the time to give us these incredible marks including your likelihood to recommend us (10 out of 10)! We are always improving the implementation process for an ideal buyer's journey and experience. That feedback keeps us motivated to make it the very best! Thank you again from all of us at Filejet.
Replied October 2022
Barbara
Financial Services, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Game Changer!
FileJet is amazing. The implementation process could not have been more simple and the FileJet team is incredibly responsive and knowledgeable. I appreciate having all of our documents in one place. This dramatically cuts down the administrative burden on our side. The online filing system is convenient as well. Gone are the days where I have to print out numerous filings, sign by hand and scan back in. It's all taken care of online with no need for a physical signature.
CONSNothing to note as of yet except for a few glitches in auto populated data.
Vendor Response
"Game Changer"!...Love it! The Filejet team is so pleased that you experienced the simplicity of our implementation process. Furthermore, it's awesome to know Filejet has had an impact on your administrative burden. That's exactly what we are here to do. Thank you for taking the time to share your experience. - The Filjet Team
Replied December 2022
Sammy
Computer Software, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Excellent Product! Takes the hassle out of entity management.
Ease of use and efficient. Getting started was a breeze.
CONSNothing that comes to mind as we have not had any out of the ordinary issues.
Vendor Response
Wow! A 10 out of 10! Thank you so much for your awesome feedback! Your comment about 'getting started was a breeze' made the Filejet team so pleased as we really want onboarding to be just that. Thank you again.
Replied November 2022
Michael
Financial Services, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Best solution for multi-entity management
We can keep all of our entity documents in one spot online
CONSThe team is still building out some pieces of functionality that we need, but they're very responsive to feedback.
Vendor Response
Hi Michael, Thank you so much for your positive review of Filejet. We appreciate you taking time out of your day to participate in this important review process especially your high marks (8 out of 10) in likelihood to recommend us! We are still building out functionality and happy to meet with you to discuss our roadmap. We love being responsive to feedback! Its clients like you who are helping us continue to create the best platform for all. Thank you again from all of us at Filejet.
Replied October 2022
James
Real Estate, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Filejet Entity Mgmt
Great product and great company.
PROSThe product provides ease and organization to entity management.
CONSI do not have any cons to add about this product.
Reasons for switching to Filejet
Better Product
Vendor Response
Thank you James for the high marks particularly the likelihood to recommend Filejet! The team really appreciates knowing they are performing well and meeting your high standards. We are so pleased to know the Filejet platform is serving your needs. Team Filejet
Replied November 2022
Christina
Human Resources, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Great platform for busy professionals and entrepreneurs
Fully automated it was easy and very fast
CONSNothing I really like the service and platform
Vendor Response
Thank you Christina for your awesome feedback! The Filejet team really appreciates knowing their work has made an impact on BlockForce for entity management! Cheers!
Replied November 2022