All AccountsIQ Reviews
1-25 of 35 Reviews
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Alastair
Newspapers, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Accounts IQ transformed our business
Accounts IQ has helped us to create a much more streamlined, better-controlled and more effective finance team. The back office processes are more efficient, and the enhanced reporting provides us with deeper and richer insights into our business performance. The price point is also very reasonable for the level of functionality that we now have.
PROSBeing cloud-based has been a significant factor for us. One of the main other reasons for selecting Accounts IQ was the consolidation functionality which works really well. In terms of fitting in with our business processes, it gives us so much more functionality that it has helped to drive necessary changes in the way that we operate, in a very beneficial way.
CONSThe only real challenge we found was with our staff getting used to a different software system to do their work. Otherwise it has only improved our processes, controls and reporting.
Reason for choosing AccountsIQ
Gives us all the functionality we need and more, at a very reasonable price point.
Reasons for switching to AccountsIQ
Needed cloud-based accounts system with consolidation functionality, at a reasonable price point
Vendor Response
Thanks Alastair for such a glowing review!
Replied July 2020
Daniel
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Excellent product with good support
Implementation was great with lots of support and training for the team. The product has delivered the functionality desired and is easy to use and to adapt.
PROSThe product is easy to use and customisable to deliver the right level of insights for the organisation
CONSNone - I have been happy with all aspects of AIQ
Reason for choosing AccountsIQ
Better reporting functionality, cleaner and easier to use, better value
Reasons for switching to AccountsIQ
End of product life and a desire to switch to cloud software
Vendor Response
Hi Daniel, Thank you so much for taking the time to leave a review. We're thrilled to hear that you're switch to AIQ is going well. Please do not hesitate to reach out to us if you have further feedback or if you need any help.
Replied October 2023
Dorothy
Hospitality, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed October 2023
Wouldn't Be my First Choice but it works
It works - it takes alot of getting used to
PROSI like how easy it is to transfer inter companies - like Sage - Batch invoice templates - Hard to follow but very useful
CONSWhen things get posted incorrectly, it gets messy to credit and debit - have to go in manually to change dates ect especially month end - hard to follow at first - template is VERY sensitive not always a bad thing but it does when you need to copy over alot of data and sometimes spaces are taken to account - but easily missed - Not really integrated with the Bank - still manually have to post to the bank manually for payments for suppliers
Vendor Response
Hi Dorothy, Thank you for taking the time to review AccountsIQ. We take user feedback seriously and we would love the opportunity to understand what we could do to improve your experience. If you have a moment, please book some time with your CSM via the Q and Services option to discuss. If we do not hear back from you, we will contact you to assist you further.
Replied October 2023
Nick
Commercial Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
AccountsIQ Saves us a Day a Week in Processing Time
The structure of the coding framework in AccountsIQ is extremely flexible and saves us so much time when preparing our external financial reports. We have added seven or eight entities since implementing AccountsIQ and we simply replicate the original model for each new subsidiary. It is a very uncomplicated approach and a time-saving solution for group companies. We've integrated AccountsIQ with other business systems such as electronic document management and a property management system. These integrations save us so much time and reduce the risk of human error. AccountsIQ also synchs batch payments with our online banking, which also reduces duplication of work. AccountsIQ’s customer success team are excellent. They helped us define dashboard reports which provide financial analysis in a very consumable way, allowing us to quickly identify areas in which we need to take action.
PROSAccountsIQ saves us a day a week in processing time in data entry from other business systems, reconciliation, and automated invoice processing which allows us to spend more time on strategic tasks such as analysing and presenting information so that the senior management team can make more informed decisions. AccountsIQ simplifies complex consolidation procedures; and has enabled us to integrate information from our property management system Landmark; and provide insightful management reports using dashboards. We like the fact it has helped us streamline processes, it saves us a huge amount of time, it's a scalable system too. The advanced Business Intelligence, reporting and consolidation functionality are very good. We need to produce reports for our investors and it's really easy to get these on demand from AccountsIQ.
CONSThere isn't anything I don't like and we're glad we found AccountsIQ.
Colin
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
AccountsIQ
Very easy to use with an excellent help database
CONSIntegration to bank could be improved upon
Vendor Response
Hi Colin, thank you very much for taking the time to leave us your review and feedback. We are constantly working to improve and enhance our integration and functionalities. Please reach out to the client services if you require a specific functionality that is not on AccountsIQ yet.
Replied October 2023
Irene
Accounting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed October 2023
Accounts Payable Prospective
Very positive when I started first using the system without very much training I was able to navigate around the system.
PROSEasy to setup suppliers and this links well into our AP systemReport functions for Purchase's Supplier Payments
CONSAfter a change has been made within the Transaction Browser this is not updated on the invoice detail.Copy and paste function on descriptions should be available, also when updating invoice details all detail updates it reverts back to a previous invoice informationGL Explore - Details should highlight when the users had selected the values it's hard to tell if your on the correct value or the layout could be closerWhen adding a new supplier there should be an account contact name section on the Business Contact form
Gerry
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Staff & clients love using AccountsIQ software, it allows us to access live information in the cloud
AccountsIQ helped us to move away from the old model of sharing data sets with clients. We can work much more easily with our clients now, sharing access to the same real-time information stored in the Cloud. AccountsIQ has become an important part of our ongoing development, and is part of our strategy to move forward. The software enables us to offer our services to new consumer-based sectors such as retail, and will allow us to process much higher volumes of transactions through automated Accounts Payable. We have over 40 clients supported on AccountsIQ. With AccountsIQ we can work collaboratively and they respond to our needs and work with us to improve the accounting service we provide to clients. We feel we have the partnership we were looking for. The next step is integrating with CRM software and banking software.
jimmy
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Jimmy Miller
Excellent. It is one of the better finance systems I have used
PROSThe ease of use of the system. It is very user friendly and easy to pick up if you have not used the system before
CONSFOr what i use the system for there is nothing i would additionally required
Vendor Response
Hi Jimmy, Thank you so much for taking the time and sharing us your amazing feedback. Please do not hesitate to reach out to our client in services if you need any help.
Replied October 2023
Lorraine
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2020
AccountsIQ Review
Very positive experience with AIQ , great functionality within the system , ease of use
PROSEase of use vs other ERP systems eg Sap . Staff learn to use this system very quickly Audit trail of information is very easy to follow
CONSMore options should be available within report writing or building
Reasons for switching to AccountsIQ
Unfortunately not involved in this process
Vendor Response
Thanks Lorraine for your kind review. we're glad you find AccountsIQ easy to use. We have also introduced a new Management reporting pack which contains key KPI reports, Profit & Loss reports, Balance Sheet, Cashflow statements, Debtors and Creditors reports. We'll be in touch to make sure you can access these. Also our Power BI integration means you can customise reports and present them in highly visual formats.
Replied August 2020
Lyndsey
Consumer Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
AP User review
Very user friendly Plenty of online supportBatch payments are much easier once set upRunning reports based on requirements is a brilliant option
PROSBatch payments and running the reports for payments - super easy and informative
CONSNot a PO matching link - our system we use has the PO creation and approval set up that it just matches if this was running & flowing in AIQ the way it does in AP - it would be great to use the one system
Ian
Accounting, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Easy to use with advanced reporting and consolidation functionality and a flexible, scalable system.
Consolidation and multi-currency accounting Easy to produce hotel industry reports Faster invoice processing Reduced risk of human error Remote access Extended business analytics Easy integration with other systems
PROSAccountsIQ is an advanced accounting solution which helps us attract business from larger, multinational hotel groups. Its complex functionality gives us the level of complexity, reporting and consolidation needed to win business at the higher end of the market e.g. multi-company consolidation and multi-currency accounting. We find AccountsIQ easy to use and it can be easily configured to pull off bespoke reports easily. AccountsIQ's open API means it is easily integrated with other apps such as AutoEntry's document scanning, this combined solution means we save hundreds of hours a month on data capture, analysis and processing of invoices and reduces the risk of human error. The business intelligence for clients is fantastic with customised dashboards and readily available insights.
Linden
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
We've been using AccountsIQ for five years now and it's perfect for our needs.
The system is used by thousands of our business students to work on tutorials for teaching business and financial management. It's a great accounting system for teaching as we can set exams with literally no set up required. Students can follow it easily and we can see clearly how each student has performed. We worked with AccountsIQ to create a version of the software that would enable UCD's students to learn and be tested, each year we have 500 students and so over the last 5 years we've had nearly 5,000 students using the AccountsIQ system. The University can set tutorials and reset all companies used for each tutorial to a starting position afterwards. Each year we get a fresh copy of AccountsIQ cleared of data and re-supplied for the fresh intake of students. AccountsIQ is more logically set out than some other systems, it isn't at all complex and students can see quite clearly the progression through various business processes such as the expenditure and revenue cycles. It's very intuitive.
Anne
Non-Profit Organization Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
AccountsIQ is really excellent. It's intuitive, simple to use and the implementation was outstanding
Complete transparency and visibility of financials Drill down to individual transactions High quality reporting Integrated with bank accounts
PROSAccountsIQ was selected, because of its clear, simple and intuitive way of working. Now we have complete transparency and visibility of our financials. We can easily drill down to individual transactions and even down to items on an individual invoice without having to pull out any invoices or backups. AccountsIQ's implementation team helped design and create a set of customised reports for us. The reporting is high quality, and it's very simple to extract the information we need. It's a vast improvement over what we had before. AccountsIQ has been integrated with our bank accounts, so we can manage all payments and receipts online directly with the bank and download all bank transaction data directly and post automatically to AccountsIQ and complete bank reconciliations seamlessly.
Dan
Food & Beverages, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2023
04/10/2023 Review
Easy to use but could be improved for efficiency
PROSEase on posting invoices. Good reporting tools
CONSUnable to submit approvals and post invoices in bulk
Vendor Response
Hi Dan J Thank you for taking the time to leave your feedback with us. We're sorry to hear that we didn't meet your expectations. We've recently released our bulk payments functionality and working to add more features to make AIQ as efficient as possible for our clients. We take user feedback seriously and if you have a moment, please contact client services. If we do not hear back from you, we will contact you to assist you further.
Replied October 2023
Charles
Architecture & Planning, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Quick review
Once you get used to it it is easy to use and easy to look back in time to find transactions
PROSOn cloud and easy access when out of office
CONSWe needed to tailor it o suit a charity which has numerous sources of income including segregated funds.
Reason for choosing AccountsIQ
Had more intregated reports
Reasons for switching to AccountsIQ
Easier to produce management accounts
Michele
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed October 2021
Wait till the bugs are sorted
Company are engaged in continuous improvement programme. Essential for the long term viability of the product.
CONSThe mobile expenses app was initially seen as a significant game changer. However, we have run into a number of bugs within the app and programme that we feel should have been sorted before the product was launched. We continue to have issues.
Reason for choosing AccountsIQ
It met more of the criteria than the other programmes at the time.
Reasons for switching to AccountsIQ
We needed a more robust and flexible system.
Marcus
Biotechnology, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Reporting and consolidation problems solved
We are a fast growing company which means consolidated reporting in multiple currencies is now required. We struggled previously with complex spreadsheets and a time-consuming manual process, but with AccountsIQ, it is a simple solution to a complicated problem. We didn’t want a clunky accounting system just because it could consolidate multicurrency. AccountsIQ solves our reporting problems without the need for an overly-complex and costly accounting system and saves us half a day alone by being able to produce reports at the push of a button. The onboarding/implementation process was straightforward and quick.
PROSThe software is intuitive It's easy to add new entities It saves us a lot of time which as we're quite a lean team makes such a difference Great for easy consolidation and multicurrency reporting
CONSWish I'd found it sooner - there was nothing on the market at this price point that could handle consolidation with ease.
Lorretta
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed June 2021
Lorretta Nwafor
The benefit of analysing data.
PROSThe software is very good for department and business unit reporting and analysis. And the fact you can see all the department at once in a spreadsheet makes it unique unlike some accounting software. I also like the fact that you can log in and work at any time and at different locations makes it unique. More than one user can log in and work at the same time without any disruption.
CONSTransfer of profit and loss to the following year. It has to be done manually to arrive at a zero balance at the beginning of the year.
Vendor Response
Thanks for your review Lorretta. Glad you're enjoying using AccountsIQ.
Replied June 2021
Pauline
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
Excellent Package with good Support
Reporting & Ease of use, user friendly too
CONSThe integration with the expense app was challenging at the start
Reasons for switching to AccountsIQ
AIQ suited the Group consolidated Reports, It was cloud based & the support was better.
Marianna
Architecture & Planning, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2021
Meitheal
We are using AIQ for the past 4 years. Reporting was back there very unreliable and the format not very friendly. On the other hand, I can say the progress and development on everything else is fantastic. I like working it.
PROSsupport team is excellent. Whenever I need a guidance or assistance, support team reacts promptly with no delays.
CONSGenerating and search for the report is sometimes time consuming.
Vendor Response
Hi Marianna - thanks for your review, glad you like using AccountsIQ accounting software.
Replied June 2021
louise
Accounting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Accounts Receivable
Great accounts IQ is very user friendly
PROSAccounts IQ is very easy to use, great for reports & uploading banking is very easy.
CONSThere is one or two features that need to be manually updated when exporting sheets
Simon
Oil & Energy, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Happy we chose AccountsIQ
A smooth implementation through to responsive customer service
PROSEasy to use and flexible unlike finance software of old. Consolidation saves days each month vs previous methods. Gaining more business insight with the reporting functionality.
CONSNothing significant to note, any system errors have been quickly resolved by tech support
Vendor Response
Thank you Simon for your kind review, we are delighted you are enjoying using AccountsIQ's cloud accounting software.
Replied May 2021
Alastair
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Speed and powerful reporting
Great team & support with new features and functionality being developed and deployed all the time. Great application for enterprises to get more from the finance function.
PROSData segmentation Integration & automation Consolidation
CONSThe API is good but could be a little more available to extract reporting data from.
Vendor Response
Thanks Alastair for your kind review
Replied January 2019
Lee
Banking, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Really easy to use accounting and consolidation software, means I can create reports in 5 minutes
Automatic consolidation based on real-time data Easy to produce custom management reports Improved working processes such as purchase order approval Massive staff time savings
PROSReporting ability is fantastic - used to spend weeks each month producing consolidated accounts and management reporting packs (as we are a group with 80 entities) using a complex process run from spreadsheets but now with AccountsIQ it takes minutes. Consolidation is easy Great value for money Great customer support - nothing too much trouble and the implementation process was seamless and easy.
Gabriel
Accounting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
Automation of accounting proccess
Ease of use and functionality is the software is good
CONSIt is expensive in terms of that it doesn't come for free