All Kinetic Reviews
1-25 of 175 Reviews
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Rob
Verified reviewer
Restaurants, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2021
Full-featured mid-tier ERP based on Microsoft Stack (or cloud option)
Very simple to implement. Training people was the hardest part. We upgraded from a 20 year old ERP which was not WYSIWYG but users liked new formats. As usual customers wanted every option but after implementation realized that they could live without it since there were similar features in the existing software. We have a factory with about 40 office workers, 400 on factory floor, two distribution centers and main office. Factory in Mexico, others in US. Project management support from Epicor was great. Not impressed with support. Often had to wait long time for solutions and it required a lot of data on our part to answer their questions. The MS Stack was easy to configure, secure and administrate. We purchased our own servers and hosted them in a shared DC. Performance was good once we figured out how to configure everything including firewalls, WAN and various remote servers. No problems migrating data to new environment but we kept the legacy system for queries. We added a 3rd-party EDI solution and it worked well to reduce Order processing issues. The Epicor software was rarely the problem. Mostly project and training issues that delayed the effort.
PROSThe MS stack makes it easy to customize for reporting, data storage. Multi-tier configuration with database, application server and options for web-clients, fat clients and terminal servers. Many options for customization in addition to code development. Multi-everything. Relatively easy to upgrade and stay on current releases. Great administrative tools and ability to add resources as demand grow, including localizing servers for better performance.
CONSNothing really. There are lots of modules and each has a lot of simple to understand configuration options.
Reason for choosing Kinetic
We already had purchased ERP licenses for Epicor several years before but the project was delayed for some reason.
Reasons for switching to Kinetic
We were 10 years overdue on an upgrade.
Vendor Response
Hi Rob, thank you for your feedback about Epicor ERP. We're glad to hear you find the ease of customization beneficial. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about the program.
Replied February 2021
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2019
ERP for Medium-sized manufacturers
Epicor ERP is the lifeblood of our company. It has all the transactional records and ensures items are produced, delivered, and invoiced efficiently. Requires a large up-front investment of time and energy to get set up, but once it has gone LIVE, you won't be able to imagine running your business without it.
PROSEpicor ERP is an all-in-one solution for medium-sized manufacturers. It covers everything needed and has lots of optional modules. We use it for: Quoting Orders Jobs/BOMs Product Configurator Dashboards Reports Purchasing Inventory Production AP & AR invoicing The Epicor team has worked hard to improve the software over the years, and it is now 100% Microsoft Stack. The SQL database can be queried from within the software using reports and dashboards, or externally using Business Intelligence software such as Power BI or Tableau. The price point is better compared to some of its larger competitors in the ERP space. If you have less than 200 users, Epicor will be a much more cost-effective ERP than the ERP leaders. The opportunities for customisation and personalisation are very high.
CONSEarlier versions of Epicor ERP were slow and clunky, but the new version is really fast. Also, you need experts to help you implement the software, and a dedicated team to maintain it. This is not an "out of the box" solution. It requires you to map your business processes and then implement the software carefully to suit the way your business works. You can customise almost anything you want in the system, but greater customisation brings with it added complexity and possible issues when upgrading point releases and versions.
Colin
Farming, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed May 2017
Do not buy this program!!!!!
My company thought we were moving up in the world. Our last system only did half what we needed and had a lot of bugs, but it was cheap. The sales team at Epicor really sold us on what this will do, told me I would not spend nearly as much time in the office and could be out running my company more. HA! I spend 3 times as much time in the office and still can't work this program half the time despite months of expensive training. And this program doesn't do half what the sales team said. We used to have hand written invoices we manually entered into QuickBooks. I would take that again over Epicor in a heartbeat. I don't even want my money back. I just want to convince my business partners to ditch this mistake! I wish I read more reviews. I have never reviewed ANYTHING online before but I had to for this.
PROSWritten for hardware stores. Sales people really do their job well.
CONSI am not a hardware store. This program is a nightmare. If you make a mistake be prepared to spend hours fixing it. Epicor's own help pages have fixes that do not exist in the program. This program has been overwritten so many times it makes no sense to use. Not at all intuitive. Incredibly expensive monthly support for absolute garbage!
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2019
Epicor ERP
Vast improvements in improving business speed and communication between different business units. User interface easily allows jumping to other areas quickly to enable improved speed in business decisions and customer service.
PROSVery flexible and powerful user interface. Software modules have extensive flexible options to tailor the configuration to work as desired. Most modules very integrated, allowing powerful user capability. User personalization is powerful and easy to administer.
CONSCustomization is often too complex. Need C# programmer and still can be complicated. In V9 to V10 customization languages changed which required rewrite of previous customizations. This is very costly rather than tools being available to effectively migrate existing customizations. Upgrades of software modules is too complex and is being worked on to improve and focus more on ease, allowing companies to keep on the current release without seeming like a new implementation. More work than it should be. Several modules are included for improving requirements and are very weak. Example: Integration to Salesforce.
Isabella
Verified reviewer
Information Technology and Services, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Manage your data with all-in-one tools.
I intuitively improve our own services with a large proportion of work, according to acquisitions, general accounting of our business establishment, forecasts of each product made for loyal and powerful customers, who are interested and in the production that we carry out daily, highlighting before this software, we used multiple databases with a particular platform, which caused us many constant delays and serious administrative problems, that Epicor ERP, solved these problems on a large scale, causing satisfaction, thanks to its integrated functions.
PROSEpicor ERP has incredible functionality for supply chain management, which is acquired by an entire organization, in order to maintain proper control, to classify appropriate use, that is, to know precisely where these will be used digital products, in the different departments that we acquire in executive disposition, mentioning that it allows us to modify their visual aspects, to establish them in our most conducive environment, being one of the tools that most attracts my attention, as it is one of the ones that I use for adequate familiarization, when executing the pending work to be done.
CONSIt is important to note that many of the functions that most companies use must be added by users, which allows the process at work to be slower and delays the qualities in productivity, being a significant problem, since these working parts must be integrated. by the same software, for a majority management in the performance and profitability of the time, which requires an update in these sectors of the system.
Vendor Response
Hello Isabella, thank you for your feedback about Epicor ERP. We're glad to hear the integration functionality is working well for you and simplifying how you work. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.
Replied November 2020
Mike
Automotive, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2022
Epicor replaces SAP
Ease of use. Build for manufacturing Integration with other platforms
CONSEpicor is a good ERP. Unfortunately, the ERP industry is more focused on the next customer versus the customers they have and Epicor is part of that. The industry as a whole needs to improve quality and customer service.
Reasons for switching to Kinetic
SAP was very cumbersome and did not meeting the business needs.
Joseph
Verified reviewer
Printing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2021
Epicor for Order Entry and Financial Management
We currently uses Epicor ERP software to handle our supply chain and scheduling/manufacturing. We use it with Order entry by the sales team and for all of our financial management. Epicor gets the job done and it is easy to use and manage, however we suffer from performance issues all the time.
PROSEpicor is relatively easy to use and learn. Our whole organization rely on Epicor for order entry and accounting/ financial management. It is our main ERP software that we use 90% of the time.
CONSWe have on premise Epicor and we struggle with some performance issues frequently. The communication between the app server and database server encounter a lot of issues from time to time and we end up having to reboot the systems to try to get us back working again.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2018
Lots of customizations required
Overall, the software works as intended. If an issue comes up, it’s generally an easy fix even if it does take a bit of time. Much of what we do as a company can sometime require us to have to dig around in the system to find the information we need but the good thing is that Epicor allows for that digging thru it’s search fields.
PROSThe very thing that kind of sucks about this software is also the thing that makes it “work” for our company. The ability to customize the software for our day to day business needs is awesome.
CONSUnfortunately, those customizations make fixing things a little more difficult than if we were able to use the software “out of the box.” Having developers in a different country also prohibits and lengthens “fix time” due to time difference.
Anonymous
201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2021
Epicor ERP
Good experience but I can be better, if you have a midsize company is a good option
PROSIt's easy to implement and if you have an .NET team the knowledge curve is low and you can customize the modules by yourself
CONSCRM is not good, also the web version has so much problems when we compare to other competitors
Reason for choosing Kinetic
Cost and hardware infrastructure
Vendor Response
Hi there, thank you for your feedback about Epicor ERP. We're glad to hear you've found it easy to customize and would like to learn more re: your experience of the CRM. Your feedback is invaluable. Please email us at customerreferences@epicor.com
Replied May 2021
Yoseli
Verified reviewer
Mechanical or Industrial Engineering, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
All in one!!
We use Epicor for all the activities at work, from order entry, shipping all the way to invoicing. This system allowed us to keep track of inventory and was even tailored to our company needs, which helped pull real data to keep track of KPI’s. My department was in charge of the orders.
CONSSometimes pulling reports could take longer than wanted/needed.
Vendor Response
Hello Yoseli, thank you for the feedback on Epicor ERP. We're pleased to hear you consider it to be an 'all in one system' and it helps you with your day to day activities. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.
Replied November 2020
Gordon
Machinery, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
1
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2017
Changed our company in 1996 and still improving how we serve our customers
Increased profitability, and the best record keeping ability I have seen in any software to date. I am confident I can get whatever my customer needs in less time than any competitor, especially if it isn't in stock. I can and do recommend this software, and I am involved with a number of user groups, IT groups, and machining groups who are always asking what we use and how we keep it functional.
PROSThis software allows a quoter to include every facet of a project before it gets a customer PO. From that quote, every detail is able to be brought through to the order, the job, the packing slip, and the final invoice. There are so many different ways to track various phases of the project as it moves through. Every detail can be recorded if every employee is disciplined enough to make the input. Then, 10 years from now, when the machine finally has a hiccup, (and assuming everyone entered all the details) you know every purchased part and have a link to every drawing used in manufacturing. Your customer will be amazed when you can recite those part numbers and pull prints within minutes 10 years later with absolute accuracy. You will eliminate QuickBooks, sales force or any other CRM, MS Project, and a host of programs that are not integrated and require multiple entries once you are fully functional. This software will transform your company, and you will become more profitable than you were before. Your work week will never be under 50 hours again, and you will either learn very facet of the software of spend well over 100k every year to keep it running, but if you stay on every employee all the time to do their best and do YOUR best, you will realize some incredible benefits. Our company does more with 20 people than many companies do with 50, and we manufacture parts and machinery. We can credit a lot of that success to the Epicor ERP system.
CONSThere are a few Caveats. There is no way you can employ a single person who is not college educated. Without math skills, great writing and data entry skills, and an exceptional amount of discipline, you will not get the quality inputs, and the software will not be able to give quality outputs. Slowly, over a period of about 3-5 years, you will come to the realization that people just cant come up to the level of inputting the information correctly, and you will have to decide if you want this software to work and be useful of if you want to eliminate these people. There is no other way, it simply cant work. Garbage in - Garbage out. The complexity of the entire computer industry has taken the decision that they are going to complicate every facet that they can to require you to hire consultants to do what for 20 years you could easily do yourself. Continual updates, incredibly complicated reporting that an average person used to be able to do, and a constant push to the cloud really get in the way of helping your customers at every turn. It is almost as if, as a machine shop in our case, your mission is to configure software all day and never deliver a single project. The pros outweigh the cons, but the cost of ownership and value of the effort put into keeping the software functional was less than 10% in 1996-2010 than it is today. If our company was looking at this software today, I really don't know if it would be possible to justify it.
James
Machinery, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2019
Feature Packed but Cumbersome
The software is a total package for any type of manufacturing company. When i say it has it all, I mean it. However, it comes at a cost. The interface can be a bit clunky and there isn't always a great workaround for what should be a simple task. However, once you get it all figured out the sky is limit with this tool and it can be fully customized if you have someone on staff who can code and script.
PROSThis software has a ton of features. From Quote to Invoicing and every piece of the production pipeline in between.
CONSIt's not super intuitive and requires a bit of a learning curve to get it going in the right direction.
Vendor Response
Hi James, Thank you for your feedback about Epicor ERP. We're glad to hear the solution has provided you with the proper features. We're sorry to hear the learning curve has been steep. We would like to learn more about the issue you are experiencing so we can deliver a solution. Please send us an email to socialmedia@epicor.com with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced, and we look forward to resolving it. Sincerely, The Epicor Social Team
Replied August 2019
Peter
Oil & Energy, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2020
Great for quoting engineered to order equipment and systems
Overall its been great. There is no perfect system so sometimes just takes getting familiar with to understand the full capability of the system.
PROSThis ERP makes it extremely easy to quote items that do not have part numbers set up in the system. We fabricate custom designed process equipment which requires many purchased components. And often times our customers require us to follow their specific Approved Material List which could include components we have not purchased before. Epicor allows to quote parts, kits, systems without forcing us to create part numbers which makes quoting very easy and quick. No sense in setting up part numbers if we don't have the job yet.
CONSThe CRM part is not the greatest. Needs to be improved or allow Sales Force or other leading CRM software to tie in to Epicor.
Vendor Response
Hi Peter, thanks so much for your feedback on Epicor ERP. It's great to hear that quoting engineered to order equipment and systems is working well for you. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.
Replied April 2020
Scotty
Machinery, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed May 2020
Epicor
The Epicor ERP has been a very good upgrade from our previous system.
PROSWe have used Epicor for about 3 months and so far it has went very well. Change over from our previous system went smoothly. Movement in the system is very simple, it is easy to find what you are looking for through the menu system. You are a click away from about any information you would need for planning and scheduling.
CONSIn the beginning we had some issues with inventory suggestions, the system wanted everything at the moment it realized we were below minimums, but after a few weeks or research we were able to set the system to work as we needed it to. A few other small issues at start up, but over all not difficult implementation
Reasons for switching to Kinetic
Previous system was very dated and we didn't have access to tech support.
Vendor Response
Hi Scotty, thank you for your feedback about Epicor MES. We're glad to hear you are finding it intuitive and easy to use. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.
Replied May 2020
Michael
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Overall I have had very positive experiences with epicor. Customizations are easy to make.
One of my favorite things about this program is the different levels of customization that it provides. Epicor allows for a range settings and customization's ranging from field security to changing how business objects interact this allows our company to really personalize and create our own version of Epicor (to a certain extent that is). I also really like how fast and efficient the technical support for Epicor is. Calling in to create a ticket for any issues that occur is always an easy process.
CONSSome custimaztions are harder to make then they should be and sometimes finding clear information about how to make certian changes can be hard to find. I think the two main things I currently do not like are the scheduling module it can seem clunky. Also the limited coding that is allowed due to being a multi tenant client however this is more about what we purchased then the product it self.
Jim
Machinery, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2019
Good ERP system
Been a good experience. Since I help administer the software I have a good knowledge of how it works.
PROSFor the most part easy to use. Has a lot of modules that you can use depending on your business. Can also integrate into your B2B webiste.
CONSSometimes it takes awhile to get issues resolved through tech support. Costs a lot of money for maintenance, and they also charge for each module that you may need if you need it later on down the road.
Vendor Response
Hi Jim, Thank you for your feedback about Epicor ERP. We're glad to hear you are finding it easy to use and benefiting from your website integration. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program. Yours Sincerely, The Epicor Social Team
Replied August 2019
Vicki
Electrical/Electronic Manufacturing, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed August 2018
Good Manufacturing system that won't bankrupt you
MIXED.there are a few really good people in support
PROSGood value for the money Good little manufacturing system They put on really nice annual conferences
CONSEpicor grew by acquisition so some of the interfaces are cloodgey (I think they are working o improving this with their cloud based systems). General maintenance in Mexico is very good, the US arm needs to help them more instead of tossing hard problems over the border without proper training. System is not user friendly, based on HUNDREDS of tables!!! US customer support is very good if you get the right people. Customer support for real issues (forex) is a cash sink hole - any time you have a bug or a real problem, they refer you to a consultant at per hour basis. Worse, they do not have many consultants who really know the product so you waste thousands of dollars getting them up to speed, only to end up with the problem not fixed. We have since learned some of these issues were fixed but only in the new version which costs us to upgrade.
Jorge
Mining & Metals, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed October 2017
Not Easy to Use or Setup
you can control al you company with this software, from Sales to Shipments and billing, you can also control you shop floor (Manufacturing) know in what part of the process your finish goods are, inventory, wip, purchasing all your supply chain is cover with this software, very powerful tool.
CONSExtremely difficult to setup, and not very user friendly, you have to open a lot of windows to get some information, MES tool is not very friendly user has to enter a lot of data manually if you want to control all your process, causing users not to feed the system correctly.
Max
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2021
Epicor for Manufacturing
The latest version of Epicor helps your company keep connected with the latest software capabilities.
PROSVery Customizable. Uses industry standard .Net programming language and function. Hooks to SQL server.
CONSNot geared for small operations. The cost of entry makes this product geared to Mid sized companies.
Vendor Response
Hi Max, thank you for your feedback about Epicor ERP. We're glad to hear you find the ease of customization beneficial. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about the program.
Replied February 2021
Claire
Plastics, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
FUNCTIONALITY
4
Reviewed February 2018
Epicor is very competitive against SAP
modular, you can add components to be what you want to use. The biggest pro is it has a really good BOM system for manufacturing - this is usually missed in ERPs
CONSit is expensive, and there is so much customization you can do so it becomes difficult to use. I have also worked with a system that Epicor bought, the product support on that was not very good because they were phasing the system out. Would have been better to upgrade us as the customer so they could provide better support.
Ryan
Hospitality, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
FUNCTIONALITY
3
Reviewed July 2021
Epicor
Epicor was a good solution for our business as we had a complex accounting and reporting system for our various business streams and government requirements.
PROSEpicor had many features which helped us manage inventory and the financials for the many facets of our business from retail gas stations to business to business fuel deliveries across the country.
CONSThe user interface was not user friendly and could have had many improvements. Everything was in menus and there were some items that were labeled similar name which could be confusing. One upside on this was that you could create custom menus for yourself to easily find things which made it easier, however if you needed to transfer those list to a new team member you had to try and remember where each item was from originally.
Steven
Medical Devices, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2020
Snap Shot of EPICOR from USER
GOOD +
PROSIt was easy to learn for me - Been a user for 5 years
CONSI have no issues with this software. I cant think of anything I dont like after 5 years of being a user.
Vendor Response
Hi Steven, thank you for your feedback about Epicor ERP. We're glad to hear it is working well for you and you've found it intuitive. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.
Replied April 2020
luke
Mining & Metals, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2017
Good, but needs some improvement
I like how you are able to customize things to the aspect of your company. The ability to make things unique to your own is a great feature. It's great for tracking inventory too.
CONSThere is always a problem with any update that happens. I do not like the ticket process because it takes forever to get a response and most times the problem could be solved in a few minutes instead of being dragged out for a few weeks.
Chris
Industrial Automation, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed October 2016
Implementing Epicor
First, our company didn't have a ERP software and use Quickbooks for P.O.'s and supplier payment and Excel to create a demand plan. Second the company was a true start up and hadn't released any products to production. So the Erp tool wasn't replacing an existing software. Overall I found the majority of the implementation very restrictive to customize to our wants.
PROSThe purchase order placement was reasonable but really are Finance got more out of it than procurement.
CONSNo easy method to automate revision those had to be manually added to P.O's and constant error message when doing so. With Quickbook you just had to click on vendor to get all P.O. history with Epicor multiple screens and buyer specific. For components purchased per manufacturers part number it didn't upload those so they have to be manually added. Creating jobs even when we hired a more experienced planning manager it takes way more resources to create them seemed we spent 100's of hours just to get simple jobs created at sub-assembly levels. While we were able imput receiving parts to stock deleting it after consumptions is consistently manual reduction to update the balance.
Rodrigo
Mechanical or Industrial Engineering, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed February 2022
Incomplete Product
Data is missing in certain tables, but is there in the regular version. Overall there are many issues and it makes our jobs harder. Once everything starts running smoothly it could be a powerful tool.
PROSThe potential to be a great product is there.
CONSIt is still incomplete, we've filled out many help tickets since we switched to the kinetic interface