About Aventri

Aventri is a cloud-based meeting and event management solution that helps businesses of all sizes across various industry verticals to manage various processes in an event's planning lifecycle.

Aventri lets users create events, manage and customize event sessions and agendas, add and manage speakers and generate customized reports. It also offers features such as email marketing, event surveys, networking and matchmaking, a seating plan manager, project management, event budget management, room and resource inventory management and venue and hotel sourcing.

Aventri offers integration with several third-party applications that include Salesforce, Silverpop, Eloqua, Clickatell, OnWire and Marketo among others. Aventri also offers users built-in APIs tha...


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Supported Operating System(s):

Web browser (OS agnostic)

70 Reviews of Aventri

Average User Ratings

Overall

4.33 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(42)

42

4 stars

(18)

18

3 stars

(5)

5

2 stars

(1)

1

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 70 results

March 2019

Corrina from MgR & Associates

Company Size: 2-10 employees

Industry: Events Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

March 2019

We use Aventri for multiple clients

Pros

We use Aventri for annual conference registration for a number of our clients and it is so intuitive and easy to use. Plus, anytime I have a question, customer service has been so easy to work with. The reporting is great and I think this is an awesome product for conference registration.

Cons

There really isn't anything that I completely dislike. If you allow registrations from the same email address, there isn't a way to alert someone that they are already registered. Which is the only thing that I didn't like about it.

June 2016

Susan from TEDxSydney

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2016

Our complicated ticketing was made much simpler!!

TEDxSydney is a one day event, with a complicated ticketing/purchasing process and many categories of attendees. In the past, we have managed this complexity via a combination of spreadsheets and home-grown databases, which has often resulted in loss of information or registrants on the day, as well as created challenges with reconciling multiple lists of registrants. We used etouches for our event this year, and it made such a difference to have one source of truth for all our registrations, payments and refunds, and to allow us to have an easy and quick snapshot of all our attendees at our fingertips.

Pros

I enjoyed having a one-stop shop for all our registrations and the super-flexible configuration capability that handled most of our complex needs. We were able to accommodate all of the attendee categories with the variety of set-up options within eReg. I also liked the ability to link events to mailing lists in eMarketing, which we only really scratched the surface with this year. Next year, we plan to integrate them together even more. We also really benefitted from the ability to print badges for the event on the day directly from etouches. Again, we did not use this to its full potential this year, so looking forward to utilising the software even more in this area next year.

Cons

One big challenge we had was the requirement to have at least one public category of attendee that, apparently, cannot be sold out. There had to be an option for people to select when they went to register. Our event is not a public event and purchases/registrations are by invite only, but invitations sometimes went out to more people than we had tickets available for or, alternatively, had an expiry date set for them. If these categories hit capacity or expired, there was no clean way to display a simple unavailable or sold out message without offering another public option. While the software is very customisable, this flexibility does come with some downsides. There are a number of different areas/screens we had to remember to change and update if we added new categories. This was probably made more difficult by the fact that we had a lot of categories, but it did mean that a few categories did not get set-up correctly because we missed one of these many steps.

December 2019

Clayton from Atos Medical

Company Size: 51-200 employees

Industry: Medical Devices

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

Very good customer support

Pros

Good customer support very rarely get sent to hold when I call in. Staff is friendly and if they cannot solve the issue for me immediately, they follow up regularly to inform me where my ticket is in the process. Aventri has so many features that we have yet to utilize. The previous software ran out of features that we needed where as Aventri seems to keep adding more to the portfolio before we even realize its something we need. They are constantly upgrading and improving. Our customer success team is very friendly and engaging and often follows up on our support tickets.

Cons

The reporting system is complex. It would be pretty much impossible to maneuver successfully without dedicated support.

January 2020

Rachael from The Lynx Group

Company Size: 51-200 employees

Industry: Publishing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

January 2020

Consider Your Options! CVENT & Salesforce Are Much More Reliable & Trustworthy!

Aventri software itself is easy to use for the most part, with the exception mentioned above regarding the text content. Our overall experience has not been the greatest - the amounts of threats that they make for billing less than 60 days from receiving the bill is unprofessional and for sure created a bad taste. I highly recommend looking into a different and more reliable resource if you are sourcing registration portals, top 2 would be CVENT and Salesforce which are also more user friendly and customizable. Etouches generally has many changes over the course of the years as well so if you do choose this solution be sure that you can easily adapt to new layouts often.

Pros

The software itself is easy to use and is pretty much user friendly

Cons

When trying to edit pages the text formatting is always all different and you have to redo the formatting constantly. You can literally hit the return key and the next line of text is a different size, different font, spacing is off, it is not simple and easy. Even when you try to reformat by clearing all formatting and starting over it still is not consistent. Customer service in terms of billing is just unacceptable, we have been a loyal customer since 2015, we received a notification that our account was in risk of being suspended, so I was able to escalate internally to get the payment issue settled. Within less than 24 hours of being told we were in "risk" after spending 3 hours creating a full registration page without warning our account was suspended and all of the work was lost. This is truly the most unprofessional experience I have ever had and we will be looking into a different technology moving forward including CVENT, Eventbrite, or Salesforce which all have much better reviews.

November 2019

Ian from Alem International

Company Size: 11-50 employees

Industry: Events Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2019

Great product

Pros

Aventri has an ever expanding portfolio of services that have been extremely helpful with out event management. Their customer service is fabulous and they consistently go above and beyond in their service.

Cons

Their rapid growth strategy has led to inconsistencies in their software. We've experienced recent outages of service which are quickly fixed, but inconvenient to us and our clients.