About Grenadine Events


Grenadine Events is a cloud-based event planning and management solution that helps users to organize conferences, events and meetings. Grenadine Events helps event organizers to manage and coordinate participants, speakers, venue and room distribution. The solution also facilitates collaboration among teams to assign a different set of tasks and responsibilities during event planing. Users can create event websites that allow attendees to browse programs and sign-up for events.

Grenadine Events also supports online ticket and credit card processing. The visual calendar allows users to create personalized schedules and broadcast their final schedule on the event website. Users can view real-time updates for the events, identify scheduling conflict and resolve them by making adjustments. The solution also helps in setting automatic reminders for the speakers and notifying attendees in case there are any last minute changes in the plan.

The solution allows users to print customized event materials and is compatible with Android and iOS devices. Solution is priced on per month subscription basis. Support is available via phone and email.



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Supported Operating System(s):

Web browser (OS agnostic)

33 Reviews of Grenadine Events

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(22)

4 stars

(10)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 33 reviews

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April 2016

Jason from Eastern Communication Association

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

April 2016

Great Product, Easy to Use

I just finished planning an academic convention in Baltimore, MD, using Grenadine Events. We had 865 Registered People, 885 people in the program, and 224 different items listed within the program (just to give you the size and scope of my convention). PROS 1) My participants LOVED the website version of the convention. Even the convention hotel staff said it was one of the cleanest online website programs they had ever seen. 2) The participants also loved the AP version. 3) The amount of time this software saved me on finding conflicts was my personal favorite feature as the convention planner. I've heard horror stories related to finding all of the conflicts, but this software made dropping a panel into a time slot and instantaneously finding out if there were conflicts a cinch. 4) Overall, the learning curve for my needs was pretty fast. 5) The customer service at Grenadine is amazing. Any time I had a question, I had a response within 24 hours, which kept me making progress. CONS 1) Registering on the website and creating an account was a bit tricky for some. To register as a specific user, you had to have the e-mail address that had been given to me by an associate planner. Unfortunately, many of the participants had no idea what e-mail address I was using, which caused some frustration on their part. 2) To make a participant "live" in system, the individual had to uploaded and indicated that he or she had "accepted" an invitation to the convention. With my association, by the point I'm programming everyone is accepted. I wish this had just been the default. This was just one other step that didn't seem too necessary. Overall, I would recommend this software to anyone planning an academic convention. This product made my job a lot easier. Even the "cons" I have are minor ones that really didn't impact my ability to successfully use this software.

Response from Grenadine Technologies of

Replied April 2016

Thanks for this review! I'm happy to say that we've since addressed your con #2 (you can now assign anyone to a calendar item, and we now automatically mark them a speaker as soon as we notice the assignment, without having to "accept" them). We are always working to make identifying people an easier task, regardless of which email address they use, which is something that should gradually improve over time as we "catch" more and more ways to figure out who a person is, regardless of how they spell their name, if they use their middle initials or not, or which one of their email addresses they use.

September 2018

Heather from Emily Hall Tremaine Foundation

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2018

Friendly interface at a great price

Customer service was excellent. They also have a lot of information on their website (although it could be more searchable) but emails and phone calls were instantly addressed. I would use this software again for future events.

Pros

The cost is lower than others on the market offering this level of functionality. I loved the sub-items to group activities/sessions occurring at the time and the ease of use to add sessions. The app interface is also very user friendly. They also offered easy links to embed the event on my website and include it in external emails.

Cons

Attendees only show up in the public list if they have taken the time to create a profile and approve it for public viewing - which meant that 3 of my 135 attendees showed up on the app. As far as I could tell there was not way to override this - so I created a pdf file and added it as a document.

Response from Grenadine Technologies of

Replied September 2018

Thanks Heather a lot for this great review. Interesting point you bring here. Well noted. We will definitely take this into account in a future release. Best regards, Fred.

December 2016

Christine from Con-Volution

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2016

Great and getting better all the time

I have used this produce since its inception, as both an end-user and project manager. It has consistently improved, with additional functionality and improved user interface every time I use it. The customer support is outstanding, and questions I've raised have often led to new features or updates of existing features. Basic data entry options include importing spreadsheet files. Options for notifications are easy to use. The mobile app is easy to use, and is not a drain on data or battery life. The website functionality is something I haven't used much, so I can't really comment on it. And I haven't used the individual sign-up/sales options at all. I highly recommend Grenadine.

Pros

overall ease of use -- particularly the ability to take information from a previous event and import it into the new event. I'm still learning about the survey functionality, but it seems robust.

Cons

setting up the mobile app content is a bit fussy still. My biggest issue is with graphics because phone screens aren't the same size/proportion (they warn you about this, though). Some info for mobile has to be edited by hand, with a window that shows you formatting so you can code it (much like a Wordpress window)

May 2014

James from World Science Fiction Convention - London 2014

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

May 2014

An invaluable cloud based conference planning system

8000 attendees, 1,200 activities, 900 participants, 5 days - in London's excel are the figures behind the World Science Fiction Convention, with a geographically dispersed team of volunteers and participants from all five continents. Grenadine is the cloud based conference planning system that provides the planning and delivery structure to our activities and manages the complexity that arises from the vast amount of information that goes into formulating our convention. The simple and easy to use dashboard holds so much complexity and depth, that it is hard to fathom, until one sees into how much work the system does for the user at all levels. Grenadine helps reduce time and effort, by collecting our data, using dedicated questionnaires, helps us interpret this data, allowing our whole planning team to have visibility and match participants to programme items. We can query the database, set filters for enquiries, pull out specific pieces of information and the system will provide a multitude of reports. Grenadine also manages the data ;space, time, people, and equipment - highlighting and alerting one to conflicts in real time and providing the method to reassign a resource easily to prevent any issues. The system also has the ability to Publish the Data for the attendees via various channels, be it native iOS and Android apps that interface directly with the planning system and with our print publications, which receive an extract of the convention schedule in a format suitable for pre-press software. Effecting changes, at all stages is very easy, the system lends itself too being user friendly, while the amount of resources it creates from the data quickly resolves issues that were incredibly frustrating. Most importantly, it allows continuous viability of progress, and allows the team a simple way to be part of a complex process, and through the outputs, be a real benefit to all attendees of the convention.

May 2018

Erin from Dublin 2019 and Boskone

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2018

I have been using Grenadine for years, and have used nearly every feature they have available.

Pros

There is a small learning curve, but once you start poking around the system, you realize how easy it is to use. I also like the flexibility available when contacting participants. The items tab is also very intuitive on how it works, and the scheduling grid makes scheduling items a breeze with the drag and drop capability.

Cons

I would like more written instructions, especially for new features. However, their tech support system is very responsive and quick to answer questions.

May 2019

Penny from Vintage Hardwood Flooring

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

May 2019

Good start but needs improvements

It was ok, but there were a lot of bugs. I don't think I would use your software again unless there were some major improvements done. I think you have something good here, but maybe wasn't right for our type of event which was very simple.

Pros

Canadian company
Initially it seemed to have what I needed. See notes below
Some items worked well

Cons

On the outside it seemed to be the best software when I was comparing companies, but once I got into building the site I had a lot of issues and many of my simple requests couldn't be answered or dealt with.
1. Cell phone numbers for our guests weren't saved and I had to ask individually to get that info.
2. Reports are a mess, for some questions you have to go to one report for other questions, you need to download another report. The whole point of reports is to save time. I spent alot of time having to copy and paste data. This was my biggest disappointment.
3. Why are cancelled tickets included in reports.
4. Your support departments emails - aren't a reply to my original email, which makes it difficult to understand if you send 2 or 3 emails. Would be great, if you had our original question in the reply, so we know what you are responding to.
5. We had to try several different ways to sell tickets - this was for an activity choice. There was no perfect solution and it created a problem when people went to register. We wanted only one choice and when something was selected, would "gray" out the other options. Instead people signed up for multiple by accident and then we had a mess to try and cancel and clean up. This single reason will result in not using your software again. This is a major problem area on your site.
6. Couldn't and was discouraged to upload maps.
7. Can't use the " # " sign in text, as it stops displaying everything after.

April 2019

Dan from CCAR

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

A wonderful platform and an incredible team

Pros

Grenadine makes managing the details of our convention organized and intuitive. Being able to edit/input data in one place, and have it accessible for all of our team members, as well as, updating the website and app, is invaluable. The team is also incredibly responsive often fixing bugs or issues the same or next day. We have been using Grenadine for 4 years now and have been very happy!

Cons

There are often funny little bugs that pop-up now and again. (Although the team is quick to fix them.) I also wish there were more customization options for the website and app, but I understand they are working on these features, as well. All this being said, the pros far outweigh the cons!

March 2018

Erin from Archon Science Fiction & Fantasy Convention

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

Made my life much easier.

Pros

Excellent and responsive customer support. Love the programming grid, ADORED that I didn't have to cross check double bookings myself.

Cons

There are still some bugs that need to be worked out and some features I'd like to see added but they listen to users' suggestions so I'm confident if I suggest them I may see them soon.

November 2016

Lucie from Canada Research Chair in Urban Heritage

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2016

Excellent support, great app

We organize a few events per year, among which, last year, one 800-people conference. The Grenadine people were always there to help and support, and even modify the app according to our suggestions and needs; they even managed to help us with our own administrative problems. From our point of view, it is THE scheduling app and team that everyone wants to work with. We could also have expected to pay a lot more for what we got. Wonderful experience. I would recommend Grenadine to anybody.

Pros

Its versatility; its capacity to handle quite large events, but also to make the smallest ones look great

Cons

It is not always as user friendly as it could

April 2019

Michela from Mischief Management

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

Intrinsic to my Work Day

Pros

We plan large scale conventions where we have up to 15 events happening at the same time. Grenadine is indispensable. Checking the grid and seeing if we made any errors in double-booking has truly made our jobs easier.

Cons

At times the reports are not my favorite, but I can still work with them.

November 2017

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Grenadine was an essential tool for scheduling and organizing the program for a large-scale event.

Pros

Grenadine gives a clear view on what is possible, both time- and people-wise and prevents from double-booking people/rooms.
The customer support was absolutely amazing!

Cons

The learning curve in the beginning was a bit steep, and the documentation could still be improved a bit.

October 2016

Erin from Twitch

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2016

Their Customer Support Makes Grenadine a MUST-have

As a long time event planner, I've used plenty of other softwares. However, Grenadine's Customer Support is what MAKES this program so great. I've asked for features, and they've been implemented. I have questions and they're quick to answer. There has never been a time I've wished for a feature that they didn't either explain how to use it, or then write it into the core program. I would suggest Grenadine to my other convention and planning teams without hesitation.

Pros

It's easy to input, scheduled, and coordinate talent - as well as alerting me to when guests are double booked or booked too closely together.

Cons

Certain features aren't used by our organization, so it would be nice to remove those modules, however it does leave it open for us to explore those features in the future.

February 2018

Maxine from Canadian Ophthalmological Society

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

User-friendly platform and great customer service!

Efficiencies in our office. Ability to save information in an accessible and easy to navigate manner. We've really enjoyed using Grenadine.

Pros

Intuitive system with many capabilities. It has created more efficiency in our day to day. Grenadine's customer service is fantastic. They offer fantastic solutions and they are always keen to help.

Cons

Due to multiple report types, it can be daunting when try to pull the correct information.

February 2019

Kerry from YR Media

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money