vFairs
About vFairs
Awards and Recognition
vFairs Pricing
Contact vFairs for detailed pricing information.
Starting price:
$10,000.00 one time
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for vFairs
1 - 5 of 533 Reviews
Nausheen
Verified reviewer
Information Technology and Services, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
A great virtual platform
It has been good
PROSThe UX is very good Most features are very plug and play.
CONSThere really isn't any. They have made many improvements
Reason for choosing vFairs
Price
Reasons for switching to vFairs
The platform was not intuitive and had very redundant UX
Vendor Response
Thank you Nausheen for providing us with your valuable feedback. We are honored that you chose us after hosting your event on another platform. And glad that we were able to provide you with all the ingredients that helped you in hosting a successful event. Looking forward to working with you again soon!
Replied June 2022
Nicole
Environmental Services, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Nicole Riley's SCA VFairs Review
A wonderful experience - from the ease of setting up the platform, working with [sensitive content hidden], and the functionality of the platform to help the fair feel exciting and engaging for participants.
PROSThe project management and support provided by [sensitive content hidden] and team. We felt very supported during this process and things were made very clear by the training and information provided. We felt geniuinely cared for.
CONSWith it being my first time using the platform, I learned a lot about what to expect day of as in tech questions from employers & guests. I'm glad to have this knowledge to help in next year's fair.
Pete
Media Production, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed May 2020
vFairs platform completely failed to deliver for our event
We approached vFairs with a view to delivering 3 events for us over a 3 month duration. The initial impression of the platform was very good, and whilst aesthetically it looked a little dated, it was technically capable of replicating the key aspects of our events in a virtual environment. However, the reality is that vFairs completely failed to deliver the service and functionality promised. On the day, the platform wasn’t finished; several of the key features didn’t work, and the UX and client experience was completely unacceptable. On a call, a member of staff intimated that in trying to exploit the rush to virtual events (as a result of the Covid pandemic) vFairs have severely over-stretched their capacity. This was certainly reflected in our experience, and it is clear that the resources vFairs allocated to the project has not been adequate. 4 weeks prior to delivery we highlighted severe reservations about our project management, and the UK team (who negotiated the sale) had escalated our concerns to senior management and the [SENSITIVE CONTENT HIDDEN], but despite assurances that additional resources would be committed, they still failed to deliver a functioning platform on the day of the conference.
PROSTheoretically, vFairs as a platform is able to replicate the key value of our conferences in a virtual environment. It can: 1. host content, presentations, Q&A and panels, 2. facilitate business engagement between buyers and sellers, 3. Provide delegate interaction. The problem is that these functions simply didn’t work properly.
CONSOn the day of the event, the platform wasn’t finished and critical features were missing or dysfunctional: the exhibitor booths were incomplete, the chat function didn’t work properly and the competitions didn’t run as instructed. The content delivery was also unacceptable: vFairs streamed the video content in such low resolution that the text and graphics on many of the slides was illegible, while some speakers were barely recognisable. There was not enough vFairs staff to run the event properly, and those that were in charge of hosting the content weren’t properly briefed and equipped to do their job. The vFairs staff didn’t understand the times and format of the sessions; the presentation videos weren’t ready at the required time, and in multiple cases vFairs staff didn’t even seem to know they were hosting the session. In one instance a vFairs representative announced to one of our clients that not only had they failed to get the video ready, but their bandwidth was so low that they weren’t confident they could download it in time for the session starting. Events are all about the user experience, and unfortunately the functionality and service standards were so poor that the UX was severely compromised.
Vendor Response
Dear Pete, thanks for taking the time to bring this to our attention. We're sorry your experience did not match your expectations. We always aim to deliver a great experience and are gutted when we miss the mark! Your comments have been discussed at length with our project team to ensure this doesn't happen again and that vFairs maintains its standards of great delivery.
Replied July 2020
Jared
Financial Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great Customer Service
My favorite part about vFairs is customer support when building the app. I handed off all my materials to my Project Manager, [sensitive content hidden], and her team took care of the rest. The team is prompt in answering all my questions and assisting me.
CONSI wish the app were more customizable. The structure of the main app does not have the adaptability of other apps.
Sarah
Utilities, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great Product and Services
The staff is very helpful and supportive in getting you set up in the site.
CONSNothing! Everything so far has been great