All eLogii Reviews
1-25 of 48 Reviews
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Rowan
Verified reviewer
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Construction Industry Logistics Review
Very large set of parameters/settings that you can manage yourself Good visibility over history of tasks/drivers/operators The support are responsive Broad level of coverage of all logistic areas
CONSDriver app isn't bad but could do with a overhaul (which is in progress I'm told) Optimisation is pretty good generally but if you manually assign anything using zones it wont let go of any previous zones. i would like there to be a feature that you can tell it to ignore any previous parameters from where a task was assigned to and just optimise it fully in the route its now in. Also any dev tweaks etc, whilst they are appreciated on the level of flexibility, sometimes things are pushed without review and need things adjusting
Reason for choosing eLogii
price/fuller functionality/development that was to come
Reasons for switching to eLogii
POdfather you have limited control of settings and what you can do. Doesn't hold anywhere near amount of information compared and very basic reports. Very basic tracking page
Alina
Food Production, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Angelic Organics
This was our first time creating and implementing a home delivery system for our CSA farm. We did a lot of research to find the appropriate software that included everything we thought we needed and Elogii Not only provided that but also included other features we didn’t even know we needed. We have had many learning curves and growth in our business through the process of fitting this software into our operation. Every question we’ve had, got an immediate and comprehensive response and we could not be more grateful for the support we’ve had and how this software has allowed us to succeed in providing in house, home delivery this year.
PROSThe dashboard is really easy to navigate once you get the hang of it. Every feature is easy to understand and makes sense for the purpose of the APP which is very beginner friendly given that we hadn’t had any experience with distribution before this. Elogii has very thorough training and support for the software. Anything that we came across that we needed help adapting to our needs was possible with the understanding and help of the Tech team.
CONSThe integration process was a bit complicated for us but it was probably more because of our lack of experience and Understanding when it came to handling the data. Other than that I would like to see the driver app be a little bit more developed to have an option to go back on a task or select a date to have an overview of the week perhaps. As we continue to grow and take note we will also love to share our thoughts and work to collaborate on a more efficient solution. But elogii and their team definitely Have thought things through and are very Mindful of foreseeing what one may need for a more satisfying and effective experience with the software
Reason for choosing eLogii
Elogii provides more than just an efficient route, it has all the customer and driver support tools you can ask for and that is why we chose this over the alternative products.
Vendor Response
Hi Alina, Thank you very much for your review, your feedback and support is very much appreciated. We have some exciting developments on our product roadmap, including further enhancements to the Driver App, which will streamline the solution further. Kind Regards, eLogii Team
Replied July 2020
Batuhan
Food & Beverages, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2022
batureview
Its fresh. Warehouse and map are looking good.
CONSUI is complicated. Date chosing can be rearrange at the page.
Vendor Response
Batuhan - we are surprised to see 3* and somebody from our support team is getting in touch as we speak. Strangely enough our UI being simple and intuitive is something we receive a lot of positive feedback on from customers so we are sorry you don't seem to have had quite the same experience. Changing the date should not re-arrange the page apart from showing tasks for the particular new date in question. Our support and customer happiness teams will be on hand to make sure you are fully satisfied with eLogii!
Replied March 2022
George
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2024
Driver using this software
I think it is a great piece of software for the company, we are still getting used to it but I think for future use it will be a great asset to grow our delivery areas.
PROSI really like how the mobile system is soo user friendly, I am not great with technology but I have got on with it really well.
CONSI am yet to find something that I haven’t liked in the program and I am using it everyday.
Reasons for switching to eLogii
Because we heard great things about this software from another company using it.
Manuel
Logistics and Supply Chain, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
We couldn't have done it without Elogii
Onboarding was very easy, with ongoing support. Bugs are very rare, and get reported, flagged and fixed in reasonable time. New features are being added every month, some we didn't even knew we needed. The customer support goes above and beyond to make sure our needs get catered.
PROSA solid all-round DMS. You get a nice package of all the features you need to set up your day to day operations. Best features: - several different ways to input tasks (different customers have different needs): API, csv import and Customer Dashboard all in one place is very valuable for a business like ours. - solid routing and re-optimization - very fast, no loading times and no lag between dispatcher and driver apps. - excellent customer support on demand
CONSThe driver app needs some polish, but it's functional. Apparently it will be revamped soon.
Reason for choosing eLogii
Because of all the features already implemented and a streamlined experience. It just solved our needs and we made a bet that Elogii would support also future needs. So far, beyond expectations.
Vendor Response
Manuel - thank you for this amazingly positive review. We are so glad to see your business benefitting from eLogii. You are quite right - the driver app is going to be completely overhauled with a new version being targeted later this year. Watch this space!
Replied March 2022
stephen
Building Materials, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
great online product
i think it is a great piece of software and will help our company move to the step level of service
PROSthe ease of use and integration, making the process seamless
CONSnot found anything as of yet as i have found the system so beneficial to the company
Reason for choosing eLogii
price and customer support, plus the setup was nothing like elogii
Reasons for switching to eLogii
out dated and not fit for our business model
darren
Building Materials, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
good investment for the company
an up to date system with soo much that you can do with it compared to other systems i have used in the past
PROSmakes my job soo much easier with the picking and delivery.
CONSi cant find anything that i do not like at the moment, as our last system was really dated
Reasons for switching to eLogii
the company made this choice to help the drivers and warehouse be more efficient and decrease operational costs
kevin
Building Materials, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
nice new software
great to use and easy to setup, i enjoy using the system
PROSthe user interface is soo simple to use and makes my job so much easier
CONSi dont really have anything i do not like about the system as it is alot better than our last one
Reasons for switching to eLogii
this was an old system and always had problems in the morning with the routing
Christopher
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Elogii has Improved our thinking
The delivery app for the drivers has been critical in the business since we had it all set up. I also like the idea of the live tracking of the drivers, the customer facing page is working really well as per our reviews from customers. it also has been very good to get real time POD's as soon as the driver has completed the job.
CONSSome of the routing elements for the multi day routes still have small issues, but we are working together to fix these issues.
Reasons for switching to eLogii
Elogii has the better product in comparison
Ramon
Building Materials, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Easy to use and extremely flexible
Flexibility. We are constantly making changes due to external factors and we need a system that can keep up with it without delaying us. Simplicity. The system is easy to use yet it allows for countless possibilities. Efficency. The routes are efficent and being able to choose from different planning modes makes it so we can adapt to any given situation.
CONSThe "task" system was a little confusing at the beggining, since we could not use our ID for the deliveries and were forced to use the one given by the system that meant nothing to us. However with the help of the support team we were able to change it to fit our demands.
Zelimir
Food Production, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Paperless proof of delivery and Route Optimizer
We are going paperless, easy to track bill of ladings, eliminates need to have someone do the filing, saves time when it comes to making the route for the fleet.
PROSFor our organization two of the best features Elogii provides are traceability of bill of ladings, Elogii stores it on their website, one click away, no need to have someone filing all the paperwork, no need for filing cabinets and most importantly, in case of dispute no need for anyone to look thorough files, we are able to pull POD with one click of the mouse. Elogii has ability to take pictures, enter notes, which again is great help when talking about damage claims. Electronic copy of the bill could be Emailed to a customer, with all notes, pictures, signatures and electronic step by step time stamps. We use Elogii to check trucks when they come in and when they leave, it helps us track any waiting charges too. Other important part of Elogii is Route Optimization, anyone that has a fleet this is very handy tool. We have 8 trucks for local deliveries and Elogii sets up the run (route) for 8 trucks under 30 seconds. Route for every driver is visible on the map and this portion we use to track daily progress. This part is very much customizable: We set up our trucks based on weight limit, hours of driving for every driver and area they are servicing.
CONSSome of the filters and wording were confusing at the begging for end users, it took few weeks for people to get used to it, nothing out of ordinary.
Reason for choosing eLogii
We tested software with couple of different companies before we made decision and main reason we choose Elogii was their willingness to make some changes for us, they've customized number of items at our requests to suit our needs. Always willing to help and answer any questions or requests.
Vendor Response
Dear Zelimir, We'd like to thank you for taking the time to share your detailed feedback, and we are very pleased that you've managed to significantly streamline and digitise key parts of your operations. We have a number of new features and updates now available, which definitely includes improved search, filtering and export options - so we look forward to providing you access with these soon! Thanks again for the review and for being such a great customer. Kind Regards, eLogii Team
Replied February 2021
Michal
Verified reviewer
Warehousing, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
The best route optimization system available on the market
I'm fascinated with this system. It helps our business in POD, driver tracking, and route optimizations.
PROSAPI integration with our system takes 30 minutes.
CONSReal working times for the drivers could be added.
Reason for choosing eLogii
Because POD is available in Elogii.
Richard
Wholesale, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Completely professional and also adaptable
At the start of lockdown, all of the logistics companies that we normally dealt with ceased to trade almost overnight. This meant that we had to find a quick and efficient solution to getting our 100+ orders out daily. We stumbled upon eLogii after reading many positive reviews about the platform, and in particular, how user friendly their API was to integrate with. The team at eLogii welcomed us with open arms right at the start, and helped our in-house development team get to grips with the implementation of the platform. Fast forward 6 months later, eLogii is now an integral part of our daily delivery routing and planning workflow, helping our drivers deliver right across the UK.
CONSHonestly - none, right now. At the start there were a few teething problems as I think eLogii was still fairly new to the market, however, after a few bug resolves later, the platform is great. Compared to the competition... there is almost no competition.
Vendor Response
Dear Richard, Thank you for your review, your support is very much appreciated! We value your feedback, and as always, are committed to continually developing our platform further and providing our customers with the best possible solution in the market. Kind Regards, eLogii Team
Replied October 2020
Colin
Building Materials, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Transport Planning
I found the start up process easy to grasp and the more you use it like everything else it gets easier. Would not be without it now.
PROSThe ease of the planning of the orders. The notification's to the customers.
CONSMulti day routing sometimes difficult. But that could be down to our order sizes.
Reasons for switching to eLogii
Customer notification's
Vendor Response
Hi Colin - thank you for your positive review. We are so happy to see that eLogii has lead to an improved planning as well as customer service experience. We are working hard to make the multi-day routing process even more seamless for our customers who make a lot of adjustments to the multi-day / long-haul routes post planning. On our next catch up together it would be good to review some of the issues you are still having and we can see how we could best support and make easier.
Replied May 2022
Rui
Logistics and Supply Chain, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Dispatch and driver management made easy
It's a time saver to have so many features in one place. It replaces 3 or 4 different tools, combined into one. This is a huge time saver on day-to-day operations.
PROSHow smooth is the drag and drop, and how reliable is the data management.
CONSSome drivers need 2 profiles for easier route management (morning/afternoon), but only a couple of exceptions.
Reason for choosing eLogii
It combined more of the features we needed.
Vendor Response
Hi Rui - thank you very much for your positive review. We are glad to see eLogii is saving you time and money on a daily basis and we can't wait to show you and the team some of the releases we have planned for 2022. Watch this space!
Replied March 2022
Gary
Building Materials, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
A nice solution
Integrating it with Business Central was a challenge and took us some time to get it right, but overall it's been a move forward from what we were using before. We still don't use only it's routing capabilities as we find a human touch is still required.
PROSThe support is great with fast responses. Being a smaller company enables us to have an ear straight into the product team which is great. The platform is quite easy to pick up and the tracking element is excellent. There are a lot of features which can be turned on and off and it can be quite flexible depending on your needs. The API is quite extensive and allows for a wide range of integration options.
CONSThe routing engine can be quite random. It routes based on distance, not really time so that has been a challenge where we are more focused on time. The customer portal is weak and so is any PDF documentation. (We have worked with them to improve this.) The driver app could be better but they are already working on a new version. There wasn't really an onboarding process so we took far longer working everything out than expected.
Andy
Food Production, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Excellent platform, well worth the money!
We’ve had a great experience so far, the platform has a lot of features and functionality, which we previously hadn’t come across when comparing to other solutions. The customer support is also great, and we had no issues in getting everything up and running.
PROSWe’re a start-up business and found the software really easy to use and set-up for our operations. The automated route planning and optimisation is very efficient and has saved us a lot of time. We previously did everything manually, and are now finally able to collect ePOD and provide our customers with notifications, live updates and ETAs.
CONSNone – everything has worked very well for our operations. The software is very flexible and has a great user experience, so we were easily able to change all the relevant parameters to match our needs.
Vendor Response
Thank you for your kind review & feedback Andy! eLogii is definitely fit for businesses of all sizes, and we're glad that you've had a smooth journey so far.
Replied October 2021
Valerio
Import and Export, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Game Changer
As said before, planning procedures have been sped up and minimized delivery issues thanks to P.O.D. The live tracking also helped us to keep a close eyes on the drivers movement when on the road.
PROSOur company comes from a manual routes organization. Thanks to elogii we sped up the process and helped us prevent delivery issues.
CONSUnfortunately it can not be implement with the system we use to create orders and invoicing so there are some manual procedures that needs to be done in-between.
Marta
Food Production, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Great & Easy Software
We’ve been using eLogii in the last 9 months and to say we’re satisfied is an understatement. Every part of our workflow has been easily integrated into eLogii, reducing our time spent planning routes and scheduling deliveries. We had full support while onboarding and knew the product in great detail before comitting to any payment plan, the product spoke for itself. There is always a team available to help with any questions we might have and all of this has made eLogii an integral part of our delivery process.
CONSNot supporting custumer portal but they are implementing it soon
Vendor Response
Marta - thank you for your positive review! We are glad to see you are seeing great results since moving to eLogii. Our customer portal was released a few months ago. Additionally, we provide the ability to have customer specific API keys as well if that's of interest!
Replied March 2022
Stephen
Food & Beverages, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Only solution that works out of the box
As a marketplace, our logistics are quite complex due to constraints around pick up and drop off. The Elogii platform is able to accommodate for all our needs.
CONSThis is a minor suggestion, but it would be helpful to have the ability to choose the column order for the CSV download of route planning/optimisation data. Currently, the drop-off time window is displayed before the pick-up time window, as an example.
Philip
Verified reviewer
Wholesale, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Flexible, powerful and easy to use
After evalulating 20+ options, and trialling 5+, we chose Elogii for our local delivery management solution for ~160 deliveries per day, for its flexability and ability to integrate into our worfklow. Drivers were able to be quickly onboarded thanks to simple but very effective app.
PROSHighly flexible and easy to use local delivery management software. Driver app is simple and dead easy to use. Route optimisation is fast and effective. API for integrations is comprehensive and well documented. Suitable for B2B use as well as B2C.
CONSLimited user roles (Only: admin, full access and viewer). Many features of the software are only available on higher priced product tiers which are designed and priced for higher monthly delivery volumes.
Joana
Logistics and Supply Chain, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
ELOGII is a powerful all-round TM system.
Uptime, reliability and speed.Seamless assignment of tasks to drivers and changes.
CONSThe driver app UX could be improved.It's fast and reliable, but it's lacking features.
jerry
Food Production, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Game changer
It was rough at first but once I got the hang of it, I love it
PROSElogi can be customized. Very user friendly
CONSIt was different at first, but after a while I really like it.
Alex
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2022
eLogii a great route and fleet management software
We are extremely pleased with eLogii.
PROSThe user interface is very intuitive and easy to learn. The software is accurate and does a great job. The analytics are getting better and better, and the implementation was nice and simple.
CONSWhilst there are on-going developments with the software, they could happen a bit quicker.
Reason for choosing eLogii
It seemed to do what we needed at a similar price to other solutions. The support was very good.
Reasons for switching to eLogii
Looking for a better solution with good customer service
Naser
Retail, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Great UI, feature-rich, stellar customer success and support
Setup, integration, onboarding and daily use are at par if not superior to other alternatives. Customer success and support are beyond industry standards.
CONSFleet setup, routing, teams and geographic management, live tracking and much more made our experience using eLogii great. The fact that eLogii is feature-rich means we have still much to do to utilize it's full range of capabilities.
Vendor Response
Hi Naser, Thank you for your excellent review. Watch this space for a lot more to come! Regards, eLogii customer success team
Replied April 2022