All Fleet Complete Reviews
1-25 of 207 Reviews
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David
Verified reviewer
Transportation/Trucking/Railroad, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
Awesome product and service!!!
It is awesome. I'd write home about it!
PROSEase of use and functionality. It works extremly well
CONSreporting times were very long and annoying
Vendor Response
Hi David! Thank you for the kind review. We're grateful to have your seal of approval - It really means a lot to us here at Fleet Complete! We look forward to continuing to provide you with excellent products and services in the future.
Replied February 2019
Lindsey
Internet, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2019
Fleet Complete Used Daily
It is very helpful with a company with 20+ drivers within two different states, going in so many directions.
PROSWe used this for our technicians to make sure they are where they are suppose to be, it helps us see where they are when a customer is calling asking how far away he is from the location, it helps see if they have van trouble. This is very useful for us to keep up with all the technicians we have. The Breadcrumb feature is the most helpful when tracking a tech.
CONSThe only thing I would really say that I least like is that is it delayed some times and not as accurate as we need it to be sometimes, but that is to be expected.
Vendor Response
Hi Lindsey! Thanks for the honest feedback and review. If you are ever experiencing delays or inaccuracy in the system, please do not hesitate to reach out to our Support team at 1-800-220-0779 ext. 2 or via email at support@fleetcomplete.com. We want to ensure you are receiving the best Fleet Complete experience possible and would be more than happy to troubleshoot. Nevertheless, we appreciate you using our system and are glad to see it is helpful to your business needs. Thank you!
Replied November 2019
John
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
1
Reviewed February 2018
Great software with a major flaw recently added. Huge mistake by Fleet Complete
Client notification system is our main benefit now. We use to be able to check in on drivers while on the go but since Fleet Complete completely ruined their mobile app the service is nearly worthless to us. The new app looks like it was developed by someone with no experience whatsoever in mobile application development.
PROSPC software is feature rich and we love the client (POI) notification system. It sends our clients an email every time a truck arrives and departs from our client's property. The tracking is very accurate and comes with a host of features like idle times, hard braking, harsh acceleration etc. This allows us to "fine tune" our drivers.
CONSThe main issue with Fleet Complete is they recently changed their mobile app and made it completely useless. Their previous mobile app worked well and allowed us to quickly check on our drivers while on the go. We could easily switch from truck to truck with just a few taps on our screen but not with this new software. The new app is nothing short of awful. (and that is being nice) We have asked them to bring back the old app but they outright refuse. Why on earth a company would take a perfectly good mobile app and revamp it into something worthless is beyond us. If you are a business owner that is hands on and on the go and need to check on drivers remotely then stay far away from Fleet Complete unless they bring back their old app. This has been such a huge disappointment I am now looking for new fleet tracking providers despite being a client of Fleet Complete for years. Someone in the office dropped the ball and made a very bad decision. I hope whomever made their mobile app so bad is quickly removed from the company and someone remakes it before they lose many clients.
Sunshine
Construction, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed February 2024
Good product
Works for what we need, priced well. Ease of function and gathering reports. Customer servide is top notch.
CONSHabe not had any issues other then the web based help site. The representative help is phenomenal.
Daniel
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Safety Manager
Fleet Complete is an excellent company to work with. There fleet complete system is up and growing. They are willing to work thru any and all issues that come up. They will place a team on the issues and even a follow up from the [sensitive content hidden] of the company is heart warming and makes the customer feel great like part of the family. Thank you Fleet Complete for keeping my company fleet safe on the road and look forward to continue the relationship.
PROSsee overall experience and working directly with the [sensitive content hidden] of the company
CONSI do not have any at this time and we are working thru questions
Anonymous
5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
2
Reviewed October 2019
Fleet..not so complete
Overall a decent experience, but value for money is where they lack… With the number of vehicles in our fleet we should have our issues resolved immediately
PROSAbility to track and monitor assets and fleet - Speed, harsh breaking, Rapid acceleration are some of the options available. You can also do a breadcrumb trail monitor on assets to determine where they have gone and what route they took to get to their destinations
CONSThe mobile app is very clunky and buggy, often crashes and has not improved at all over the years. GPS system in the vehicle often gets unplugged by technicians and not reinstalled after service.
Vendor Response
Hi there! Thank you for your review and feedback. We will be sure to share your thoughts with our team for consideration. Should you ever be experiencing issues with the mobile application or re-installing our devices, please get in touch with our Support department at 1-800-220-0779 ext. 2 or via email at support@fleetcomplete.com. We'd be more than happy to investigate. If there's anything else we can do to improve our system, please feel free to let us know at feedback@fleetcomplete.com. Thank you.
Replied November 2019
Anonymous
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed March 2018
We continually have software issues. Tech support advises us to reload the software, weekly!
Different colors on maps for types of vehicles which is helpful in readily identifying the fleet. When I need it. I have to reload it. Not very dependable if takes such an effort! I haven't had this problem with other tracking packages we have used! They continually advise me to remove the software and reload it, but I have other things to do. I am going to have to look different supplier!
CONSWhen I need it. I have to reload it. Not very dependable if takes such an effort! I haven't had this problem with other tracking packages we have used! They continually advise me to remove the software and reload it, but I have other things to do. I am going to have to look different supplier! When I need it. I have to reload it. Not very dependable if takes such an effort! I haven't had this problem with other tracking packages we have used! They continually advise me to remove the software and reload it, but I have other things to do. I am going to have to look different supplier!
Vendor Response
Thank you for your honest feedback, we appreciate it. We continue to improve our software to match our customer needs. We do offer virtual training to ensure you get the most out of our products and to guide you through some of the processes involved, so please don't hesitate to reach out to us. https://www.fleetcomplete.com/en/support/training/
Replied March 2018
Mandy
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2018
We use Fleet complete for our sales and delivery routes and it is easy to use .
Visibility to our vehicles and knowing how long each sales and delivery stop takes.
PROSThe ease of use is great, allowing us to see and track all vehicles in our fleet. We can run a number of reports which help us manage our vehicles and personel.
CONSAdding Points of Interest isn't as easy as we would have hoped and we would like to see more routing tools that can help with planning and efficiency.
Vendor Response
Thank you very much for your feedback, Mandy! It is very useful to our Product team to continue improving your user experience and your comments will be forwarded to them.
Replied June 2018
Tom
Verified reviewer
Construction, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Usage
Customer Support is great.
PROSVery good reliability. Email reminders are great!!!
CONSThe mobile app was more user-friendly. Able to do everything on the mobile app. I wish when you plug the unit in the OBD2 scanner it pulled everything from the truck. No reason we should have to type vin, odometer, and what type of vehicle it is,
Vendor Response
Hi Tom! Thank you for taking the time to review the Fleet Complete software. We're thrilled to know you are enjoying the many features of our system such as email reminders, as well as your interactions with our Support team. We'll be sharing your feedback regarding the mobile application with our team so that we know how to improve moving forward. Thanks again!
Replied November 2019
Ingra
Verified reviewer
Consumer Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed December 2017
Do not use if you need live tracking!
Occasional vehicle tracking. But I needed LIVE vehicle tracking.
PROSNice interface on PC, Plotting Points on the map is nice. Geofencing if you need it. Poor customer service and locked in contracts.
CONSFirst, the delivery was delayed by about 1.5 months, then the equipment we received required professional installation, it was not plug and play. The interface was lovely, unless you are using a phone app or a macbook. It only works with the nice interface on a PC. The vehicle diagnostics is not available. We cannot get live vehicle tracking.
Vendor Response
We strive to provide best possible service and honest feedback from our customers helps us improve on our product and service. Our Loyalty team will be reaching out to you today. Thank you, Fleet Complete Team
Replied December 2017
amanda
Consumer Services, 11-50 employees
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2019
Don't waste your time or money
Worst experience ever! if this is how the treat a new customer, i can just imagine how they treat the existing customers - Run and run fast - do not go with this company.
PROSNothing - never got to use it because they never processed our order in a timely fashion to be here when we on the date we discussed to have them installed.
CONSThe customer service, sales department, billing department are beyond awful.. None of them know what the other is doing... They will sell you a product, talk a great game but don't follow up to make sure it gets done... placed order on 16th, paid the shipping on the 18th... by the 24th - haven't heard anything so i call them to find out when the units would be shipped, their reply.,. hummm i don't see the order yet. Let me check with my supervisor and call you back - never got a call back. Her answer - well i didn't have any answers for you - so you just ignore me, !!! Never processed my payment until 24th and by the 25th still couldn't tell me when the units were going to be shipped out - so i cancelled the entire agreement and went with a different company. completely dropping the ball and blaming the other departments. Don't waste your time or money - pick another company
Reason for choosing Fleet Complete
i cancelled my agreement and chose a different company - Will never do business with them.
Reasons for switching to Fleet Complete
contract was expiring and cost was too high
Vendor Response
Hi Amanda! We're so sorry to hear about your experience and have escalated your concern to our upper management. Someone will be giving you a call shortly to discuss this further. If there's anything we can do for you in the meantime, please do not hesitate to get in touch with us at eCare@fleetcomplete.com. Please keep an eye out for a call from our management team coming shortly. Thank you!
Replied October 2019
Monica
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2023
Dissatisfied customer
Frustrating and very disappointing
PROSIt is a great program when it works. We used it for 10 years +
CONSThe worst customer service. You can call in for help but the operator is limited with what they are able to do. They can escalate your issue to a level 2 but are unable to give you contact with who is working on your case. They will not fix anything they just open a ticket. Make you provided them with the serial numbers of the gps units, make you take pictures of everything and then close the case. So you have to start all over again. Misinformation by the manager handling Telus fleet complete account. They don’t stand behind their work.We have used fleet complete for over 10 years. We haven’t been able to use the maintenance feature that we have relied on in the past because they updated there system and lost years of historical maintenance information.Paying for 3 months of service that you are not receiving is frustrating and a breach of contract.
Reason for choosing Fleet Complete
We have used fleet complete for a long time. We just were recommended to upgrade our equipment for free. Just plug it in and go the representative for fleet complete said. No additional charges.
Darren
Utilities, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2019
Fleet Complete Delivers
Fleet Complete is an organization committed to customer service and overcoming any challenges thrown their way. Overall they have found ways to meet the challenges we have thrown at them.
PROSFlexible configuration and event tracking has helped our company identify driver behavior challenges. The near by and trip reporting have been used to feed our work management system allowing for a more efficient use of our fleet.
CONSWith the proliferation of technology inside our units we need GPS hardware that can be married with other technology for one cellular network connection. Sharing a single standard modem for idle technologies, in cab laptops, GPS tracking, dash cam coaching and electronic logging devices is a must.
Vendor Response
Hi Darren! Thank you for sharing your feedback with us. We are so thrilled to hear you are enjoying the Fleet Complete system and that it has been beneficial for your business needs. We are also pleased to hear you have had positive interactions with our team. Being customer-centric is one of the core values of our company, and we are proud that we've been able to provide you with service that reflects this value. Your feedback regarding the network connections will also be shared with our team for consideration. Thanks for taking the time to leave this excellent review.
Replied October 2019
Rodney
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2019
Bait and Switch - Absolutely Worst Ever
Where do I start... Poor customer service; false advertising; low quality; slow response times (sometime never); lack of competence; and, very inept in business operations.
PROSStill trying to find a silver lining in the product.
CONSWhen I talked with AT&T Representative and they pushed me over to Fleet Complete, representative., our representative was very responsive and guaranteed their devices would work on our fleet for tracking location and maintenance intervals. After the sale and several issues, she has not been in contact and continues to avoid getting the issues resolved. Had to rate the software when I was lied to and it isn't providing the service as advertised.
Vendor Response
Hi Rodney! We are so sorry to hear about your experience. We take our customer feedback very seriously and I have escalated your concern. Someone will be in touch shortly at the number we have on your account to discuss this further and see how we can make it right. We sincerely appreciate you taking the time to reach out to us and are hopeful we can improve your experience moving forward.
Replied June 2019
Chris
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2016
Terrible product and customer service
The software is slow, really only works for one vehicle. We have been having a specific problem with the software since June and it is still not resolved despite having opened a ticket with them several problems. They seem sincere about solving the problem and then eventually forget about it. Thus begins the process of calling them again and trying to again to get it resolved. will be asking for a refund for the time we have had this problem. Maybe this review will get someone's attention that can actually push some buttons and get this issue fixed.
PROSNothing worked well
CONSThey cannot solve a problem that we have had since June at least. I have to keep calling them and re-opening the ticket. For some reason, they think that after I notify them of a problem and enough time has passed they feel they can give up and close the ticket. Only works for one vehicle. Cannot schedule multiple vehicles separately. Software is slow
Asser
Civic & Social Organization, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2019
Very unstable and support doesn't answer
The idea is great, and if it would work with a minumum of service, it would be grat.
CONSIt simply doesn't work. there are holes in registration of driving, some tours are registered others not. Support in unreachable. I used 2 hours to try to reach them today.
Vendor Response
Hi Asser! We're really sorry to hear that. I was unable to find an account associated with your company name, but I'd love to have someone reach out and assist you with those issues you are experiencing. Please kindly send me an email at eCare@fleetcomplete.com with your client ID and the best number to reach you at so we can help. Additionally, you can skip the wait time and live chat with our Support team by clicking the button in the bottom right hand corner of www.fleetcomplete.com at any time between 8AM and 8PM EST. We look forward to hearing from you and appreciate your review.
Replied June 2019
Zach
Real Estate, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2019
Fleet Complete has been a nice solution
We are driving about 2.5 million miles a year with 220 vehicles. Fleet Complete gives us the ability to keep track of our vehicles, keep them on the road, and keep them safe.
PROSThe comprehensive application that comes with the fleet complete solution has been a major improvement over our last software. The GPS devices that are installed in our vehicles give us many diagnostic points that we then use to expedite repairs. The reporting that is offered in the application is superior to other products we have used in the past!
CONSThe cell coverage of the GPS units has been disappointing. Basically, we have some days were the GPS unit doesn't show up at all. The unit eventually catches up. I am hoping to see an improvement in this area in the future.
Vendor Response
Hi Zach! Thanks for the honest feedback. We will take this into consideration as we continue to improve our product. We're very pleased to know Fleet Complete has been able to help you track your fleet of over 200 vehicles throughout 2.5 million miles a year. We're grateful for your support and appreciate your review - Thank you!
Replied February 2019
Kulwinder
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed September 2017
Asset trackers do not work most of the time.
Do not get this software of hardware. Do not work properly most of the time.
PROSCustomer service pick up phone immediately. But most of the time they are unable to resolve the issue.
CONSWhen devices stopped working(which is most of the time), it is big hassle to fixed them. I shipped two defective devices back in July, 2017 and still have not received any replacements yet. I called Customer services several time and every time they promise to call me back. But nobody called me back about this issue.
Vendor Response
Hi Kulwinder, Thank you for reaching out to us. Our L&R team has just been in contact with you and you will be receiving new units and they will also be installed by professional installers. Should you have any further questions or concerns please email us at loyalty@fleetcomplete.com Thank you, Fleet Complete Team
Replied October 2017
Darrin
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed March 2016
We have a fleet of approx. 75 Service vehicle, most of which have a GPS device installed
The pros are simple, Fleet complete allows me to know where my service vehicles are at and where they've been up to about the last three months if needed. If I have a Technician with a lot of what we refer to as inefficient travel time, i.e. he constantly takes longer to get to and from each job, it's remarkably easy for me to use Fleet complete and the Trip Replay fuction to go back over a specific period of time and see exactly where they've been and how long it took them to get there, even better, if there were any stops along the way. I compare that to their time sheets and I can quickly tell if a Technician is taking a few liberties on their reported travel labour. Fleet Complete shows you when they started their vehicle, when it started moving, what it's speeds were, what route was taken, arrival time, any time they went off course and how long for and any unexpected stops along the way.... basically everything you need to know if a Tech is reporting their travel and onsite time accurately. We have recently purchased a few new vehicles and the company made the decision not to install GPS devices and use Fleet Complete to track those vans, telling me that I could use the GPS data from their phone and out new Work Order system to get the same information. They were wrong. Fleet complete takes way less time to navigate and has substantially better data displayed in a much more user friendly way. The cons are that I still need to open Google Maps and use street view to see where some of those unplanned stops I mentioned are actually at.
Vendor Response
Hello Darrin, Thank you for taking the time to write this great review. Our customers' experience and testimonial are really important for us. Regarding the cons, NOW WE HAVE GOOGLE MAPS! It means that now you have all you need in one solutions :) Have a grerat day.
Replied March 2016
Kathe
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2021
If you've got the time...
We got set up with Fleet Complete in error. We were using a previous tracking software and when we needed to get some additional units, AT&T for some reason set us up with them rather than stay with what we had. I feel like this software does the job on a basic level but unless you have the time to really dive in to things, it's not very user friendly. I find myself using it for the bare minimum for that reason.
PROSI can see a history (software refers to this as breadcrumbs) of where my tech was on a previous day or time.
CONSIt feels like there are too many mouse clicks to get me to the information I'm after. I'd rather have more of a snapshot.
Reasons for switching to Fleet Complete
We didn't. It was switched for us which put us under a new contract.
Amanda
Internet, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Daily Use
Being able to keep track of our techs while they are on the road. It's easy to assist customers with estimated arrival times if we know where the techs are located.
CONSSometimes it seems to take a while to update.
Vendor Response
Hi Amanda! Thanks for taking the time to review our system. We're pleased to know you have been using the Fleet Complete software daily for assisting your customers. If you are ever experiencing excessive lagging, please get in touch with our team at 1-800-220-0779 ext. 2 or via email at support@fleetcomplete.com. We'd be happy to help!
Replied November 2019
Cory
Facilities Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2021
Data was not accurate and Technical Support a joke
My experience was frustrating. In practice very little was useful to me other than trip history. I could not trust and of the reports and the alerts were too easily triggered with no way to adjust. Reaching out to Tech Support was a waste of time.
PROSIn theory the software looked good. Turned out the data was unreliable.
CONSThe data it provided was not accurate. The sensors are not adjustable by the user. The technical support was horrendous.
Reason for choosing Fleet Complete
Sales presentation made it look good.
Courtney
Internet, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Daily Fleet Complete
That I am able to track my technicians at all times. I love the breadcrumb feature.
CONSThat at times it takes longer to update than I would like.
Vendor Response
Hi Courtney! Thanks for rating the Fleet Complete software 10/10. We're thrilled to know you are finding our solution useful to your business needs. We'll also be passing off your feedback regarding updating time to our developers for consideration. You are always welcome to share your suggestions for improvement with us at feedback@fleetcomplete.com. We'd love to hear from you!
Replied October 2019
Derek
Information Technology and Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Best Solution For Rural Companies!
This product has given us the ability to easily track miles as well as driver behavior. It’s a no brainer.
PROSI love the easy setup and the administration side of the software. We currently have this deployed and used daily on 3 vehicles with no issues. It works great for areas with very little to no cell service. It will upload the trips once in service.
CONSI’d like the plug in to clip to the OBD Port and be a bit smaller so it is less noticeable. Other than that, solid product, worth it!
Reason for choosing Fleet Complete
The out of cell service features. In Rural WV, we needed this solution for our clients.
Vendor Response
Hi Derek! Thanks for the awesome feedback and 10/10 review! We'll be sure to share your thoughts with our team. Your opinion means a lot to us here at Fleet Complete so thank you kindly for sharing it with us.
Replied November 2019
Glen
Civil Engineering, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed October 2019
Lots of Kinks
The problems are the AT1s do not track real time and they don't pick up when the asset is in our warehouse. I do like the maintenance reminders but it has taken a long time to get all the maintenance entered. There are multiple issues with the reports. If they are inaccurate, they really do us no good. For example, the "Speeding Report" showed that one of my trucks was speeding but only showed him going 10 mph in a 30 mph zone.
PROSI do like that we can track our trucks maintenance schedules, location, engine codes etc.
CONSThe GPS doesn't work as well as the sales person said and we have had multiple glitches in the MGS800 trackers. For the amount of money it cost us to use FC, you would think it would work better.
Reasons for switching to Fleet Complete
The previous system was strictly a GPS tracker and didn't track maintenance or let us run reports but the app gave us more accurate information the FC app.
Vendor Response
Hi Glen! We're sorry to hear your experience with our system has been less than stellar. We've shared your concens with our Support team and someone will be reaching out to you to assist. We're hopeful we can get you back on the right track with our system as soon as possible and appreciate your honest review. Thank you!
Replied October 2019