All HCSS Dispatcher Reviews
1-14 of 14 Reviews
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Ray
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed February 2016
Dispatcher Ray's review
When we first installed the program, I started using it before we had Ben from support, come out to show more features.. I was able to use Dispatcher with ease, but after sitting for a few days, Ben showed me more features than I ever expected. Great product and better support
Ryan
Used free trial
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
4
Reviewed February 2016
Great Product
I think this product is awesome for keeping track of all my gear and employees. It keeps me organized and ready for the next day. I really enjoy getting to work and seeing my work load and how I need to complete schedules and keep our guys working. Cons to me would be that the program is not very flexible. It's concrete in the way it was written. I feel like it has come along way in the last 5 years I have used it.
Riccardo
Construction, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2018
Excellent Product for Managing Equipment
Very easy product to manage in's and out's of equipment Uses MAP technology and can be combined with Telematics
CONSIt can be quite slow at times Does not fully integrate with E360 for mileage data through telematics
Clair
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed January 2016
New User. Already a Fan.
I've just started using Dispatcher, and am not very tech savvy so I was a little worried about how well I would do in the program. It's incredibly easy to navigate, and everything is laid out logically so you just need a bit of common sense to find what you need, There's so much that the program offers, so it was a little overwhelming at first, but customer service is amazing so I'm pretty confident now.
Ryan
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
New Dispatcher User
We are pretty new to the dispatcher software, but learning how to use it has been great. Like the rest of the HCSS products, it is pretty straight forward. We have been able to eliminate our white board and use only this software.
Chris
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed February 2016
Excellent softare, superior support
I have been using Dispatcher for the past 5 years. I have not seen any other software that can compete with the Dispatcher. When considering the support and the support staff, this product is unmatched.
Amy
Used free trial
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
Reviewed February 2016
HCSS Dispatcher
I really have no cons at this point, everything that i do have issues with it is usually because of lack of knowledge. That is a simple call to TX and it works for me.
pam
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed January 2016
awesome product
Ive been using dispatcher for a year. I love the ease of the program and the way it has several ways to do the same function.
Brian
Used free trial
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
Reviewed January 2016
Great for keeping track of equipment.
We use this to keep track of hundreds of pieces of equipment. Very easy to use and works well with the GPS.
Joe
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
Reviewed February 2016
very usefull tool in everyday business
right now it is a hugh upgrade to what we have had in our company. No cons
tim
Used free trial
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed February 2016
dispatcher
works well alot better than the old ways i have seen very powerful tool
Jerry
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed January 2016
Great tool for keeping track of fleet locations
We use this product for scheduling and tracking all equipment locations
Pete
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed February 2016
I've used a lot of different software programs and this seems to be the mostuser friendly
the pro's, easy to navigate. Cons to many clicks.
gabriel
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed February 2016
to many clicks
pros: very detailed Cons: to many clicks