All HyperTrack Reviews
1-11 of 11 Reviews
Sort by
Eric
Verified reviewer
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Micro tracking of courier / delivery drivers
We've been a HT client for a few years now, nothing by praise for this company and its staff.
PROSWe use on a min by min basis HT, we love the webhook capabilities, the simplistic interface that runs seamlessly in the background. The SDK is extremely battery friendly, so much so that you barely even know its running on devices with 2000mah batteries... on a device with 4900mah, the software runs for days before needing to charge the device. The dashboard is easy on the eyes, and provides access the basic information a fleet manager would require straight out of the box.
CONSWe aren't too fond of the way activities are updates after the fact, but its a small work around given the potential power of the solution.
Santiago
Automotive, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed June 2021
Great Product for our Operations Team
I think that it is a software that is easy to implement and that actually gets the job done in the right way. I like the fact that it easily calculates estimated times of arrival and tracks every movement really easily. I didn't personally implement the integration with the software itself, but I am constantly using it and it works really well. The documentation I was told is very good as well. Thank you!
CONSI see that sometimes the maps in the links that we send to the customer to see where their vehicle is going, takes some time to load and therefore affects user experience a little bit. I would also like for it to be easier to implement a view in which you could see exactly where all the users of the application are in a specific moment.
Reason for choosing HyperTrack
I remember that we looked at various options but someone from the team had worked with this technology before and therefore it was strategic for us to use HyperTrack instead of having to learn how implementation worked.
Anonymous
5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
HyperTrack has positive and negative aspects.
The tracking of the parcels that we carried in the human resources company was going to be guaranteed with this program but it was not like that, it had quite a few add-on errors when integrating it into the system, we mainly used it for tracking and GPS management. It is sure that it has a good GPS system but in the company we needed the stability of a program that had all the characteristics and this program did not meet them.
PROSIt is a good logistics tracker, it not only allows you to do a GPS routing of your apps but also to create them, in the case of GPS it has quite an important takeover, accurate with georeference points, it has an app packaging system very fast.
CONSDespite its commercial trial model, it could not satisfy our demand, what caused us interference was the implementation, it took a long time and the support is quite slow, the SDKs are not up to the task and we believe that this could have been greater than expected due to the price we paid.
Partha
Construction, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Best non intrusive tracking component for Companies
Easy of use, great support, and accuracy.
CONSWish that upgrades were made available faster as we iterate over new versions of OS
Miguel
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Excellent option for adding location services to your app
Hypertrack has a very well thought out set of api's that make it incredibly easy to add location services to your app.
CONSNothing we can think of- the Hypertrack team is building an amazing product
Shourya
Consumer Goods, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
One of the best softwares I have come across
Very good
PROSThe accuracy and the UI of the software is really impressive. It becomes very easy for us to track our delivery executives using this software.
CONSThere are some frequent bugs that restrict our work and HyperTrack crashes if user disables the geo location.
Divyanshu
Automotive, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Hypertrack Expereince Review
Integration support is just great, had few issues while integration, but chat support provided live support, backend system is powerful and smooth.
CONSUI for dashboard is not user friendly and sort of complex, their documentation is not well updated
Armand
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Easy Tracking
Powerful and with a easy implementation. Useful features as geofencing.
CONSThe UI could be more intuitive and responsive.
Silas
Computer Software, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2021
Perfect Solution
Hypertrack help my customer manage his truck fleet easily and quickly.
PROSEasy to integrate with the project, it already has open source apps to facilitate the use process. Complete solution for those working with urban mobility.
CONSTo improve it should just be cheaper. Currently I think it's still a little expensive.
Bernard
Information Technology and Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
Good framework - still room for improvement
With the pandemic, we were looking for a software that could help delivery operations linked to online ordering, and Hypertrack had the backbone and use cases that were close to what we were looking for
CONSFor sure it had a nice look and feel, but it was missing a lot of the business logic in the logistics sector. Since we started until now, there has been a lot of progress made, but there is still some key operational aspects that are missing
Alan
Logistics and Supply Chain, 11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Complete and simple to implement API and other toolss
Hypertrack helped us provide a worker tracking solution in just of 1 product development cycle, which helped our end users to understand how to improve their operations.
PROSHypertrack Helps us achieve our tracking goals with an intuitive and simple to implement API. The documentation is really complete, and the support team is fantastic in terms of speed of response and follow-up. I totally recommend implementing Hypertrack API and embedded map
CONSNo major cons on the implementation. There were bugs as always, but they were quickly solved.