All ResponsiBid Reviews
1-25 of 40 Reviews
Sort by
MICHAEL
Verified reviewer
Facilities Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
The Service Business Salesperson/Estimator that works at midnight while you're giving birth
It frees up time from the estimating/follow up process so that other business tasks can be taken care. It's like fully delegating your sales process to a 24/7 salesperson who is always up, always online, and never forgets to follow up.
PROSTrue story! Using AI technology and a simple web interface that lives on our company website, Responsibid regularly onboards new clients, introduces them to our company, offers them an array of services, allows them to input the relevant job parameters and then gives them service options to fit their needs. Then, based on the prospect's selection(s), it calculates the job time and efficiently offers them openings on our job calendar that make sense based on job duration, crew capability, and drving efficiency. Once the client selects the best appointment time for them, it collects a deposit to lock the job on the schedule. And, if a prospect is still on the fence, it will intelligently follow up with them using personalized emails and text messages until they give a definitive response. Recently, it did all of this while I was acting as the birthing partner for my wife at midnight.
CONSIt is hard to implement fully. There is so much AI involved that in order to get it to work for your company, you must take the time to fully systemize your pricing systems and then translate that to the platform. You will also need to understand your KPI's to make sure that it's scheduling features are efficient for your company. Thankfully, they have in house coaching and onboarding support to hold your hand through the processs.
Vendor Response
Thanks Michael! That's really useful. We're so glad it's working for you!
Replied May 2019
Kyle
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Best Sales Software. Period.
I have ZERO regrets for signing up with Responsibid. (Customer since January, 2018) If you're thinking about it, just do it!
PROSSuch a great product with great customer service! We have new customers getting services priced, selecting services, signing to approve services (along with our specific disclaimers- important!!), and giving date options that work for them... In The Middle Of The Night! This is online shopping for the service industry at it's finest! Yes, you will have customers that have no idea how to correctly categorize and tally the specific variables of their project and sign up for a service package that is 100% priced wrong. But... I have found, over and over, that people are more reasonable than you think. And it will be obvious when pricing for a project on a 5,000 sq ft, 3 story house comes back at $195 for your "Ultimate Such-and-Such" package... yeah, something ain't right. But you can fix it, and be thankful for ALL the other leads and jobs you received and booked with little to no effort of your own. Our job is to deliver high quality work and a very enjoyable customer experience from start to finish. When your reputation glows, ResponsiBid will do the leg work of estimating, selling, up-selling, and even scheduling (*if you opt for that extra), not to mention the partner services like NiceJob, Send Jim, Jills Office, etc., plus the multiple CRM integration options.
CONSMake no mistake, you will need to put in the work to tailor the product to your specific business- do the work! And ask for help. Once you get it set up you will sell so much work with so little effort.
Reason for choosing ResponsiBid
n/a
Vendor Response
Thanks Kyle! That is a thorough review and we are so excited for your success!
Replied December 2020
Anonymous
1 employee
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2020
Responsibid promotes spam
Nothing. I cannot recommend this company at all.
CONSMy client is a small window washing company in Allentown, PA area. His competition, Fish Window Cleaners has been using Responsibid to Spam (for many months) my client with messages trying to buy his company. Shame on Fish and on Responsibid for enabling such unsolicited mail and what could be construed as repetitive intimidation through email. Unsolicited commercial emails of this type are why I can not recommend Responsibid.
Vendor Response
Hi there. We would be happy to help you with your issue if you would let us know who you are or contact us at (707) 968-7764
Replied August 2020
Erik
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
Fantastic estimator
Nothing short of perfection, ok maybe a little bit short. So let's talk about what tasks it can save: 1. You never have to think about following up on a quote again. RB does it for you. You just build how you want it too engage with clients and it sends emails in your behalf, it sends emails to you when you need to call to follow up, and it can even send a postcard through send Jim integration. This saves lots of time, probably hours per month, not to mention the supberb organization and the relief of knowing non of your bids slip through the cracks 2. For each service you can offer a bronze silver gold level of service style of packaging/ presenting. The way it presents it is pretty slick. This is totally different than your typical PDF sheet quote every other estimating software provides. This was the answer to our problem. With RB this is easy, and you can add many videos to your proposals to show what you get in each package. Not only did it make our life easier, but when you start giving customers options the quote acceptance rate goes up. You start leaving less on the table as some buyers prefer the highest level of service you offer and you also retain more budget minded people who want only the bare bones package who might otherwise use a competitor. Our average ticket price has easily doubled since we started rb. Not to mention you can embed this software on your website so visitors can can a price instantly.
PROSFollow up builder: ability to automatically follow up with all customers in all phases of the job cycle via email, phone, or post card. Website estimator: when potential clients come to your site they can get an instant estimate by inputting their own job data. You can show videos of how to self bid Videos within website estimator and package presenter. When she customer gets a bid you can have multiple package, you can have a video explaining what you get in each package. Innov
CONSOnly seemless integration is with jobber at the moment. Which means if you want a job scheduling and invoicing app that Responsibid syncs it's bids with - it must be jobber if you want everything to work seamlessly. Service monster and customer factor also have integrations but have gaps from what I understand. They are working on upgrading their system to integrate with any app so stay tuned! Since we have every job go through rb because the follow up builder is so good, they should have built in better repeat job options. Also, if a client has more than one property, you must find a work around at this time. That said they are working on these upgrades to my understanding.
Vendor Response
Thanks Erik! I'm glad it's working for you, and even more excited that with your constructive feedback, our next update should be a very pleasant surprise!
Replied April 2019
Todd
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Best Move
FabBest thing I ever did in business! Ours is a small company, Responsibid is like adding someone to the payroll without hiring anyone. It employs potential customers to enter all relevant contact and property information and gives them an instant quote on the spot. From there they can choose from various service packages, accept their quote and even schedule online. What could be better than that? Great support every step of the way, very good trustworthy folks. It is a must have for small service companies.
PROSBest thing I ever did in business! Ours is a small company, Responsibid is like adding someone to the payroll without hiring anyone. It employs potential customers to enter all relevant contact and property information and gives them an instant quote on the spot. From there they can choose from various service packages, accept their quote and even schedule online. What could be better than that? Great support every step of the way, very good trustworthy folks. It is a must have for small service companies.
CONSSet up Best thing I ever did in business! Ours is a small company, Responsibid is like adding someone to the payroll without hiring anyone. It employs potential customers to enter all relevant contact and property information and gives them an instant quote on the spot. From there they can choose from various service packages, accept their quote and even schedule online. What could be better than that? Great support every step of the way, very good trustworthy folks. It is a must have for small service companies.
Reason for choosing ResponsiBid
Best thing I ever did in business! Ours is a small company, Responsibid is like adding someone to the payroll without hiring anyone. It employs potential customers to enter all relevant contact and property information and gives them an instant quote on the spot. From there they can choose from various service packages, accept their quote and even schedule online. What could be better than that? Great support every step of the way, very good trustworthy folks. It is a must have for small service companies.
Vendor Response
Thanks so much Todd for sharing this experience! We love helping however we can!
Replied January 2022
Bobby
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
This software makes me money when I am asleep. It's also invaluable for customer followup.
I dont know what else I could say about Responsibid that I already havent. My only regret is that I waited so long to get it. It's helped me scale my business. It's the equivalent of hiring an office assistant for all followup as well as all of the quoting features that it provides. It's a no brainer for a small service business owner.
PROSThe most valuable part of responsibid for my business is the followup features. Not only does it follow up with all of my prospects to help close jobs but I also use it to follow up with my existing customers throughout the year to keep retention high as well as my profits. I own a small service business and responsibid was INVALUABLE to me when my inbound lead's started to significantly increase while I was still working in the field every day. It allowed me to effectively provide quotes without visiting all job sites and close them over the phone or via email saving me 20 plus hours a month (conservatively). The followup feature that I've already mentioned is another BIG time saver as it insures that every opportunity will be followed up with as many times as I choose regardless of how busy I get or what I may personally forget to do. RB never forgets to follow up.
CONSNo major gripes but the reporting features could use some improvement. This is the reason for the 4 stars instead of 5 in the "Features & Functionality' section. Reports for closing rate, lead source are perfect. Reports for revenue tracking could be a little better but in fairness this is more of a function for your CRM than your quoting tool.
Vendor Response
Thanks for the review Bobby! We're here to help and actively working on a few tweaks to making the reporting work even better with your connected CRM!
Replied May 2018
Micah
Verified reviewer
Consumer Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Excellent Bidding Software for Cleaning Companies
Great customer service coupled with an exceptional product has given my business a boost that’s hard to calculate - well worth the investment of time and money.
PROSCustomer service is practically flawless - not to mention extremely helpful and encouraging. The automation and customization this software brings is amazing. Bidding is stressful but after investing over 60 hours of time into this software (which is an extension of my business) I now have most of 'my bases covered' when I bid jobs. Video Estimates are a sure way to boost one's chances of winning a job. Video's can be added to each services.
CONSWould like a mobile app (but their mobile web browsing does work great). Also, would like their calendar to accept SquarePay (only offers PayPal).
Vendor Response
Thanks for the detailed review, Micah! This is a great report on how ResponsiBid can work for a company who is ready to take their sales game to the next level. Your investment into your business is a really great illustration of what is possible!
Replied April 2019
Ian
Business Supplies and Equipment, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Top Home Service Software.
The experience with RespondiBid is amazing, and the team is on top of caring for your success and growth. And will help your sales process improve and grow with you as a company.
PROSResponsiBid helps impower your home service company to provide streamlined quotes that help you sell higher priced jobs and helps you manage your follow up processes.
CONSWhat RespondiBid does well it does very well and that is what you look for in a software.
Vendor Response
Thanks so much for this review! We are so thankful to be part of your success!
Replied July 2023
jeff
Verified reviewer
Environmental Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2019
ResponsiBid Doubled My Business!!
Exceptional
PROSAllowing you to get business literally while you asleep is amazing! We awake each day with booked jobs or inquires about our services. It has added professionalism to our small company that this type of services only large companies has access to. The customer email follow-up has proven to add jobs up to 60 -120 days after initial ResponsiBid contact not to mention the future customers through the all coveted emails the prospects provide. This product is simply the best decision we made more that 4 years ago!!
CONSThe is no "Cons" about this services - I just I found them sooner
Vendor Response
Jeff this is fantastic! Thank you so much for the excellent review!
Replied May 2019
Angelo
Verified reviewer
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Best support software ever!
Great tool that enables me to run and grow my company. Thank you
PROSEase of use and fully functional. At first it took me over a year to decide. Not on the value of the software but when we would be ready to implement it. When we did we saw of 40% increase in business. Thank you
CONSWish it had a stand alone service scheduler without estimate if people just want to schedule
Vendor Response
Thanks so much Angelo! We are excited for what you have been able to accomplish in your company with ResponsiBid and we can't wait to see what the future brings! We're so glad you took the implementation steps!
Replied June 2019
Haley
Consumer Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Powerful tool for sales
My experience with ResponsiBid has been phenomenal so far! Set up was fairly easy once I got the hang of it. I was easily able to set up a 1 on 1 with representative before I published the form live on our website. He took the time to make sure my form and packages correctly totaled. Once the code was enabled on our website we had a few issues (none of which were related to the ResponsiBid code). Even though he didn't have to,representative took his time to help me sort out the issues so that our form worked properly on all formats and devices. Being in the service industry, my job is to sell a service that gives my clients their time back. This is exactly what ResponsiBid has given me, my time. I am able to provide estimates to more prospects, schedule more clients, and follow-up to everyone, using the automation tool of ResponsiBid. And can I mention the higher closing rate? One of my favorite things? The integration with my CRM! When each bid comes in, client information is automatically transferred over for me. Happy tears! Added bonus, it was a breeze to train my office staff how to use the program. It is so wonderful to work with such a powerful program and it's even better to have such great support from the ResponsiBid Staff.
PROSAutomation, automation, automation! Integration with my CRM.
CONSI really haven't found much that I don't like about the system. The only thing, and really the only thing would be that when a customer gets a bid online and comes back to get another bid, it will create two separate client files in my CRM. So then I have to go in and delete one file so that my closing rate is a true number.
Vendor Response
Haley, this is so great to see! When we see this level of success it makes us get happy tears too! We are proud to be your partner in success :)
Replied April 2019
Royce
Facilities Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
A game changer for our cleaning business
We quote all of our jobs through Responsibid , even those where the customer falls in. It’s worth it to be able to offer consistent And accurate pricing and great follow up.
PROSResponsibid has changed the way we do business! From the way we package our services, how. Us timers are able to get online quotes and book their own jobs, to how we follow up with prospects - Responsibid has made everything we do - better.
CONSThe software interacts with many parts of your business, so set up does take some time. It is not overly complicated but if you are still eye balling how you price jobs, you will have to solve that puzzle before you can implement an online quoting system.
Vendor Response
Thanks Royce! We appreciate your review very much!! You've done great things in your company and we're proud to be one of your trusted softwares!
Replied June 2020
Gary
Consumer Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Outstanding Service
When all the starts line up (internet SEO website, marketing) this tool is hard to beat.Customers love the quick quotes and ease of responding. I like the ease of use and the ability to provide multiple customer options at one time. And MOST importantly is thecustomer service for me. I am not techie type person and These folks make me feel less stupid and get my issues resolved quickly. Curt's team is the BEST!!
PROSThe support staff. Question gets answered in a reasonable time frame.
CONSKinda Complicated to set up. The variables can take some time to get set right.
Reason for choosing ResponsiBid
more functionality with ease of use at a better price.
Reasons for switching to ResponsiBid
more functionality with ease of use at a better price.
Vendor Response
Thanks Gary! We love working with you too! This is a very thoughtful review and we appreciate you taking the time.
Replied January 2023
Robert
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Just Buy It
Love the company, the support, and the product.
PROSSaves us from driving out for estimates and gains us the contact info to follow up however we like with a potential customer. If the estimate is approved, the customer can schedule anytime they want. If they abandon, we can follow up in minutes to secure the sale.
CONSSetup takes a little time but once configured it is true autopilot!
Vendor Response
Thanks so much for the great review! We are thrilled to hear of your results!
Replied April 2023
George
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Noble Window Cleaning and Responsibid
Cant say enough about the reduced time to benefit. Your customers essentially do the bids for you which frees up time to be spent selling, managing, marketing and focusing on other aspects of our business. Love it!
PROSThe ease of use along with the valuable information gathered. Trust in the pricing accuracy. The ability to customize to fit your niche. Love how this software seamlessly lends itself to upsells and Add-Ons.
CONSZero cons other than setting up. It was was a challenge. Dialing in our pricing, especially on the more complicated bids was at times frustrating. However after some time and a few Tylenol we are right we want to be.
Vendor Response
Thank you so much George! We are so grateful for your review. This is great feedback!
Replied April 2019
Erik
Consumer Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Phenomenal
There's really not much like it on the market, Due to the following, it automates many areas of business which saves time, it increases profit and perceived value, it works for me. The ROI has been worth it for sure
PROSIt's the ultimate sales system for service companies (and beyond?)
CONSMinor work around mainly: not super accurate reporting, no multiple properties per customer, some service selection elements could be more advanced, no discount or tax options within bid form.
Reasons for switching to ResponsiBid
Service m8 is great and very affordable. But it didn't give the option to give options per service in the bid, neither did it offer ability to tag clients. That and I could see all the other tools Responsibid had to offer
Vendor Response
Thanks Erik! We are thrilled to be part of your effective ROI efforts!
Replied November 2019
Robin
Facilities Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
This is the most important piece of software in our business
Responsibid is fantastic. The support is amazing and they really care about us, their customer.
PROSWe have Responsibid linked to our website. Customers can get a quote directly from our website, or it is easy for sales or operations to provide a quote to anyone. Our average tickets has gone up about $100 since we started using it (from $200 to $300) in August 2019.
CONSI wish we could merge duplicates and assign salespeople per quote.
Reason for choosing ResponsiBid
Word of mouth
Vendor Response
Thanks Robin! We'll have the team reach out to show you how to merge duplicates. It's really cool!
Replied January 2022
Chris
Events Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Great automation
It’s been fantastic. Crew cal is great and it really favors google ads campaign since our landing page has immediate link to reaponsibid. People get prices and book overnight without even talking to us!
PROSI love the follow up builder and software integrations. It’s also designed by a window cleaning company so the pricing questions were already formatted to meet what we would ask.
CONSThat it isn’t a scheduler. I like the integrations however find it confusing to office staff to have to transfer notes and small things such as estimate scheduling manually to jobber. It would be nice to just have reaponsibid do that.
Vendor Response
Thank you Chris! We really appreciate you taking the time to give this really useful review and feedback! You rock!
Replied May 2019
Martha
Consumer Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2019
We're Flooded With Requests
The entire ResponsiBid team is phenomenal to work with. Strangely enough, one of the factors that I definitely consider when choosing a software is the integrity of the team behind the software. Curt and his team are great human beings. Love doing business with them!
PROSWe used to use a different online quoting software and we barely had anyone get a bid. Now, with ResponsiBid, we give 4 times the number of quotes as we did before. Nothing has changed except for the online quote software. I also love the automated follow up which is included in the price of the software. It's so easy to add a customized piece or stop the automation.
CONSI wish we could track sales conversion % by sales person, but I hear that is coming.
Vendor Response
Thank you Martha! And yes, sales rep tracking is definitely coming :) we are so grateful to be a trusted partner in your awesome business!
Replied April 2019
Matthew
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2021
Solid Product
The estimating is excellent and it interfaces with Customer Factor perfect.
CONSI have found it difficult to learn how to use.
Reason for choosing ResponsiBid
At the time it was the only estimator that I knew of.
Vendor Response
Hi Matthew! Thanks for the review! We are always looking for opportunities to help if you want to chat into us a way we can be of assistance! Our success is built upon your success, so never hesitate to let us know how we can make things better.
Replied September 2021
John
Facilities Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Changed the way we do business
We get almost all our jobs from the website. So its so simple to follow up with responsibid. I also run all the calls from the website through responsibid because the follow up.
PROSIt does all the legwork and administration for us. Especially the follow up. No more driving all over town giving estimates. Just a few clicks and its done.
CONSOnly that I have not learned all that it can do so sometime I get confused on admin task.
Greg
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
ResponsiBid A+
Its a perfect tool for small business to help with sales, admin, scheduling and business outlook. The Responsibid support team is outstanding and very responsive.
PROSWe love the ease of use, also the scheduling process save lots of time. Its a 24 hr employee that never call in sick !!
CONSNot connectable to my invoicing software.
Vendor Response
Thanks so much Greg! That's so true about how ResponsiBid was designed to act like an employee!
Replied May 2019
Ashley
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Excellent
They have incredible customer service! We have a high close rate % with Responsibid, you have the opportunity to add notes for lead management. Overall a great product.
PROSEase of use, flexible to set it up the way that works best for your business
CONSI do wish it had a few more options for customizing add on items for maid service.
Vendor Response
Thanks Ashley! This is great feedback and we love being part of your successful business!
Replied April 2019
Joshua
Facilities Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Makes my life easier!
As an owner operator with no employees, I can't tell you how much of a benefit it is for me not to have to drop whatever I'm doing to answer the phone every time someone calls for an estimate. Responsibid gave me the ability to pass off that task to a virtual assistant. It gives them the ability to quote prices for me, and even schedule the jobs. I also don't have to worry about follow-up anymore, because that is all automated now!
PROSI don't have to answer the phone anymore!
CONSCanceling a job doesn't translate to linked CRM.
Vendor Response
Thanks Josh! And we are working to make the CRM connection improvements that you'd like. We are so happy to provide a part of your success!
Replied November 2019
Chris
Individual & Family Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Phenomenal
Once again... Responsibid pays for itself over and over again! At first I thought it might be too expensive, but over and over again, customers pay more when scheduling themselves. Our average ticket prices have increased drastically ever since we started using them. Customer Service is by far some of the best out there.
PROSValue, price, customer service, everything is great.
CONSNothing, everything is great, I really can’t think of anything negative to say
Vendor Response
Thanks so much for this review, Chris! We are honored to serve you!
Replied March 2021