All Spraye Reviews
1-14 of 14 Reviews
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Corey
Consumer Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Great specialized software
Saves me a lot of time and head aches compared to other softwares I have used
PROSKeeps track of what I need to get done and records Gets invoices out quick keeping cash flow up
CONSThe only thing that slows me down and wish I could do is customers with multiple properties up to 60 send one lump check it would be nice to auto apply to invoices instead of one at a time
Reason for choosing Spraye
Simplicity and support staff
Reasons for switching to Spraye
This software is made for treatment companies
Vendor Response
Hi Corey - thank you for your review! We really appreciate the feedback. Also, we are happy to share we just recently released a new feature that allows you to mark all of those invoices paid at one time rather than individually. From your main Invoices screen, simply filter the table for that customer, click "Select All" and then click the "Mark Paid" button at the top of the table and it will allow you to mark them all paid at once and you can notate the check number in the notes. Please let us know if there is anything else we can do to improve the system for you!
Replied August 2022
Seth
Chemicals, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Responsive and still developing
Spraye is intuitive and relatively easy to use. As the sole employee, I was able to implement this software mid season with minimal disruption all while still working in the field.
CONSIn my opinion there is very little flexibility at the moment. This is strictly a spraying service based software and as a result, secondary services may not be handled ideally. With that said, in my year using this software, the management team has been responsive to issues, concerns, and suggestions. Looking forward to where this software is going!
Reason for choosing Spraye
Jobber didn't handle my needs as effectively as Spraye at the time. All other options were much more expensive.
Reasons for switching to Spraye
SA was extremely expensive to get the same features offered by Spraye under a basic program. SA was also very unstable and customer service was a hour wait at best, a week wait at worst and when issues were found they absolutely never let you know the resolution.
Vendor Response
Hey Seth. Thanks for taking the time to leave a review for Spraye. We are definitely still mostly focused on lawn apps, but with some recent additions, we hope that those companies who do have some additional services find it easier to use Spraye.
Replied August 2022
Andy
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed August 2022
Switch to Spraye!
My transition from Service Autopilot was fairly easy.
PROSThe benefits include having easy access to compliance reports and automated job detail data entry.
CONSI cannot figure out how to send a mass email to all clients.
Reasons for switching to Spraye
Spraye is created specifically for spraying lawns.
Vendor Response
Hi Andy. Thank you for taking the time to leave a review for Spraye! While sending a blanket email from inside of Spraye is not currently possible, we do make it very simple to download all of your customer data and upload it into an email marketing system of your choosing. We are also about to launch our integration with Zapier to allow you to directly connect your Spraye account to almost any email marketing platform available. This will make it possible to automate all kinds of marketing emails and sequences with triggers from inside of Spraye.
Replied August 2022
Kevin
Chemicals, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Best software available for lawn treatment company’s
My overall experience has been amazing with them. They are a first class business and always looking to make their company and software better for us as users. They always listen to feedback and are continuously adding new features that benefit everyone
PROSThe team at Spraye have really created a excellent software that is geared towards lawn treatment applications like fertilizing and weed control. This is the sole thing my business does and I have benefited both inefficiency end organizational from this. It makes my life a lot easier to set up each day and also keep track of any thing else in the business all in one spot.
CONSI would like to see the invoicing option and things that appear on there change
Reason for choosing Spraye
Relationship and availability of the team willing to work with us and make sure we are on the right track. They were also very well priced for what they offer.
Vendor Response
Hey Kevin. Thanks for taking the time to leave a review for Spraye. Invoicing options and new templates are something that is certainly on our roadmap. We will reach out to you for feedback when planning for these additions.
Replied August 2022
Charlie
Chemicals, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
First year with Spraye
Love the simplicity of the software. Once you get an understanding of the system, it saves you hours per day in office work.
CONSAs Spraye is a growing company, any issues that come up are quickly resolved by customer support.
Reason for choosing Spraye
Simplicity, price and customer support.
Vendor Response
Hi Charlie! Thank you for review - we appreciate the feedback! We are thankful to have you as a customer and we hope to continue to improve the software to better fit your needs. As always, please let us know if there is anything we can do to help you or make the system work better for you.
Replied August 2022
Johney
Chemicals, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
No more pen and paper
When we switched to Spraye I was hesitant as I had seen other programs and how much time you had to dedicate to them learning the software. This was a pretty seamless transition for us. We had roughly 500 customers to roll over into this program. Between my admin and myself we caught on fairly quickly. Having the great help people that Spraye has also is a big help. After we worked through the first application with scheduling and billing it has been a total gamechanger for us. We save so much time scheduling and routing our techs now. Before we were working off of spreadsheets and pen and paper.
PROSScheduling and routing is the most time saving feature I use daily. The ability to work mobile on this platform is also a gamechanger.
CONSThat I dont have more time to use all the new features they have introduced.
Vendor Response
Hi Johney - thank you so much for your review! We are thankful to have you as our customer and we are very happy to hear it has been so helpful for you and your business. Please do not hesitate to let us know if there is anything we can do to improve the system to work better for you.
Replied August 2022
Jim
Consumer Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
An amazing software that just keeps getting better!!
It really suits our needs 100%. Love the credit card integration and card on file. Also the customer portal and customer pre notifications. These are things we had to pay extra for with our old software. The customer support is first rate!! And they listen to your needs and try to accommodate everyone.
PROSIt is very easy to use and they keep adding new features all the time. They also listen to your needs and try to accommodate them as best as they can.
CONSStill need a better way to get programs more flexible.
Reasons for switching to Spraye
couldn’t get the same options without paying more and had a lot of problems with our old software. The support at serviceautopilot is awful!!
Vendor Response
Hi Jim. Thank you so much for your review! We look forward to continuing to meet your needs.
Replied August 2022
Thomas
Consumer Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Biggest Bang for your Buck Turf Management Software
I love how easy Spraye makes being compliant with our Dept. of Ag by accurately tracking our chemical use.
CONSI would like to see the formatting when sending estimates to customers be improved so that you can make each estimate seem more personalized/individualized. I find my customers love all the details I put in my estimates equally as much as they just want to know the price.
Vendor Response
Hi Thomas - thank you for your review, we really appreciate your feedback! Also, in regards to estimates, we do have planned to improve our estimates to make them more customizable. Someone from our team may reach out at some point soon to get further details on what you would ideally like to see here. Thanks again, we are thankful to have you as our customer!
Replied August 2022
Blaine
Chemicals, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Great
It’s been great. Really makes life easier.
PROSThe ease of use and that it keeps track of all my chemical reporting as well as the invoicing.
CONSThat you have to have separate program for everything you do as well as not billing customers on one invoice when you do multiple apps on the same property on the same day.
Vendor Response
Thanks so much for the review, Blaine! We are glad to have you as a customer. Luckily, we are almost finished with a new release that will make the programs much easier to work with and you won't have to have a separate program for everything and also will combine services into one invoice if done same-day. So look for those coming very soon!
Replied August 2022
Sheldon
Consumer Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Just chose stars while on vacation… I like the software a lot! Very good value for the $
Great support when I’m in a bind
PROSLots of pros, spray only! And yet simple enough that you don’t have to be a software engineer to use it
CONSMain thing is that theee wouldn’t be so my steps to get a new client into the system to assign a program or job
Reason for choosing Spraye
Cost and learning curve
Reasons for switching to Spraye
Old was too complicated without enough detail
Vendor Response
Thanks Sheldon for your review! We are thankful to have you as our customer and we want to continue to improve our system to make it better and easier to use! We will take a look at how to reduce the number of steps needed to get your customers entered and assigned to a program or job. Thanks again!
Replied August 2022
Dustin
Environmental Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Great software
Great
PROSEase of use and the customer service is what I like the most
CONSSometimes it can be a tad slow but customer service always is quick to help if it acts up
Vendor Response
Hi Dustin. Thanks for taking the time to leave a review for Spraye. We are always trying to find ways to make our system work faster while still giving you all the information you need. Please let us know if you see issues with specific parts of the system, and we will do our best to address those concerns.
Replied August 2022
Brett
Chemicals, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2022
Spraye
Overall I like the software I just wish all of the functions worked consistently. Unfortunately if they are not corrected soon I will be looking at alternatives
PROSI like the routing, chemical records and sq ft totals the most.
CONSInvoicing is inconsistent and does not look very professional
Reason for choosing Spraye
Price
Reasons for switching to Spraye
Spraye offered everything in 1 package
Vendor Response
Hi Brett. Thank you so much for the review. We apologize for any issues you may be having with Spraye. We are currently working on solutions to the issues you have brought to our attention and should have resolutions on all of them shortly. We look forward to continuing to provide you with an awesome management tool to make your business run more efficiently.
Replied August 2022
Chatfield
Consumer Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Great specialized software
Time saving
PROSI like the automatic communication with the customers it brings. Chemical tracking and invoicing done automatically is great. Saves me a lot of time as a operator
CONSTo many steps to create a estimate for a new customer
Reason for choosing Spraye
Customer communication
Reasons for switching to Spraye
Customer communication was the initial reason. [SENSITIVE CONTENT] is amazing to work with
Vendor Response
Hey Chatfield. Thanks for taking the time to leave a review for Spraye. We have recently made some changes to the way customers are added in the system. Please reach out to support if you'd like to see a demonstration.
Replied August 2022
Kevin
Chemicals, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Love my Spraye.io
Very happy and I am really looking forward to their expansion of usable services
PROSThe ease of use after leaving a much more complicated CRM system and actually having a voice in the growth of new options
CONSThere really isn’t much as the release of new options is fast and ongoing
Reason for choosing Spraye
The demo and the ease of use
Reasons for switching to Spraye
A recommendation and then the demo of how much easier it was
Vendor Response
Hey Kevin. Thanks for taking the time to leave a review for Spraye. We will continue to push boundaries and move forward to make your operation more efficient by using Spraye.
Replied August 2022