Working with Trackunit for over 3 years, it’s a great product but the people are what make this product shine

The alerts and reports is what we built our service department around. The CAN data is worth the cost of the product , our machine run better and longer thanks to this awesome product

I need more REPORTS!!! The reports are fantastic but I would like to get my CAN data in a report and just a few other ones as well

We started with trackunit to invoice overtime to customers but 6 years later it became more of a service tool to help out customers. See basic errors, see usage, database for working hours, location. We merged the Trackunit data in our own platform as well to give our customers the best customer experience.

Trackunit has a perfect tool to monitor our machines all around the world. It saves our drivers and mechanics a lot of time to find machines on a jobsite and we have more insights because of the reports from the system.

There is so much data available that we can do a lot more with it but development costs a lot of time and extra money. We are not using the system optimal yet.

Absolutely useless do not use this company. The tracker hasn't worked properly since it was fitted. If the machine had not been used for more than two days it flattened the battery, after months of trying customer services they said to change a setting in the app, that didn't help. The tracker had been fitted so badly every time it rains water gets into the connections and shorts out a resister that has been taped up with insolation tape terrible unprofessional job. I spent months trying to ring up to cancel the contract. No one ever answer the phone. You can press 1 for someone to ring you back THEY DON'T. The only way to speak to someone is if you press the number to buy a new contract. After all that I managed to cancel the contact on the 28th of the month and they decided to charge for the whole of the next month. And if I didn't pay they were going to send a debt collection agency. Total waste of time and money I wish I had never let them near my machine.

There isn't any pros to this company or this system

Badly fitted Flattens the battery No one answers the phone or rings back

the classic manger was easy to overview the fleet and see changes or movements

the new features are giving more options, but i still need the complete overview with movement or active icoons and thats only with classic manager

Trackunit provides the best data, reporting, and visibility of any provider out there. The real benefit though is that they are still looking forward, we are just scratching the surface of what telematics can do for us and are excited about what the future will bring.

The been a few hiccups in getting transitioned from the the classic manager app to the new manager app but nothing major.