Working with Trackunit for over 3 years, it’s a great product but the people are what make this product shine

The alerts and reports is what we built our service department around. The CAN data is worth the cost of the product , our machine run better and longer thanks to this awesome product

I need more REPORTS!!! The reports are fantastic but I would like to get my CAN data in a report and just a few other ones as well

We started with trackunit to invoice overtime to customers but 6 years later it became more of a service tool to help out customers. See basic errors, see usage, database for working hours, location. We merged the Trackunit data in our own platform as well to give our customers the best customer experience.

Trackunit has a perfect tool to monitor our machines all around the world. It saves our drivers and mechanics a lot of time to find machines on a jobsite and we have more insights because of the reports from the system.

There is so much data available that we can do a lot more with it but development costs a lot of time and extra money. We are not using the system optimal yet.

Absolutely useless do not use this company. The tracker hasn't worked properly since it was fitted. If the machine had not been used for more than two days it flattened the battery, after months of trying customer services they said to change a setting in the app, that didn't help. The tracker had been fitted so badly every time it rains water gets into the connections and shorts out a resister that has been taped up with insolation tape terrible unprofessional job. I spent months trying to ring up to cancel the contract. No one ever answer the phone. You can press 1 for someone to ring you back THEY DON'T. The only way to speak to someone is if you press the number to buy a new contract. After all that I managed to cancel the contact on the 28th of the month and they decided to charge for the whole of the next month. And if I didn't pay they were going to send a debt collection agency. Total waste of time and money I wish I had never let them near my machine.

There isn't any pros to this company or this system

Badly fitted Flattens the battery No one answers the phone or rings back

the classic manger was easy to overview the fleet and see changes or movements

the new features are giving more options, but i still need the complete overview with movement or active icoons and thats only with classic manager

Trackunit provides the best data, reporting, and visibility of any provider out there. The real benefit though is that they are still looking forward, we are just scratching the surface of what telematics can do for us and are excited about what the future will bring.

The been a few hiccups in getting transitioned from the the classic manager app to the new manager app but nothing major.

Very good , a forward thinking company with good customer service and tech support.

The dash board is easy and clear to navigate. the go app is good for my external engineers but need a bit more developing.

Lack of asset specific reporting which would need to include environmental impact. Service module to allow the creation of digital work sheet with spares reconciliation.

Excellent, they listen and respond.

The layout is simple to follow and the information provided is excellent. The App is very easy to use and its a great tool to know where your assets are at all times.

Was very basic at the start but has been developed over the last couple of years

- Very easy to navigate and user friendly - lots of scope for future development and integration with other software such as with SAP and Syrinx - Reporting functions easy to use -

- The overall design of the software could do with an update

Trackunit has been a greate help in our rental buisness for tracking and managing our fleet

easy to use grate softwhere good add on the new kin trackers for tracking and manage the smaller machines

haven't found anything that i don't like

My overall Experience has been Good.

I found have Both manger and apps are easy to use

When printing a service list the highlighted assets on manger do not print out i have to highlight them my self in excel.

Diebstahlsicherung unserer Geräte

2 gestohlene Geräte haben wir wiedergefunden.

Die neue Anzeige auf der Landkarte sagt mir nicht zu, ich benutze Classic

- Sehr gut und zufrieden

- Berichte und Alarme sehr nützlich und einfach zu bedienen - Direkten Kundenkontakt für Support - Navi funktioniert sehr gut und wird daher sehr oft verwendet - Es gibt immer mehr CAN Daten

- Bei Ticketsystem können nicht immer alle Probleme gelöst werden, erst nach direkten Kontakt - Modul benötigt Batterie, daher führt es oft dazu, dass viele Maschinen eine leere Batterie haben

The support center is very help full.

That we can use it fore ours Fitter, Service, Technical and Rental departments.

Need 1 page that shows all the data on the licens. All the acounts can be open togetter

Easy to use and easy to create reports. Good quality. Very rare that it is any malfunctions

Two different UI´s on the same plattform. Many old Trackunit user like classic UI better

International coverage CAN BUS funtions Easy to install

Page not easy to user Data between classic an iris version sometimes not the same

service schedules are the best for our fleet and tom Raes is a very good trainer and understands the customers needs.

the service schedules can be set up and can get a warning prior.

deploying a technician from Trackunit having to fill out a form when I have sent all the details in the 1st place to technical support

Trackunit are great to work with, we have a strong relationship with our account Manager [SENSITIVE CONTENT] who is always available to us on the end of the phone.

We are able to monitor usage and location of all fleet items fitted with Trackunit. We are also able to restrict access to only set users through the keypad feature.

There are no features that i dislike on the platform.

Great customer support across the board

I like the mapping functions, particularly in relation to seeing other nearby units in addition to the unit of primary interest. I like the CAN telematics for pre-diagnosis on equipment.

I am eagerly awaiting for completely customizable reports. I have very specific interests and would like a way to create highly specific reports and alarms.

Standortsuche und Betriebsstunden die Benutzt wurden

Nicht Kompatiebel mit Hersteller ab Werk

Die Nutzung von Maschinen und Geräten am Wochenende kann schnell kontrolliert und berechnet werde.

Kontrolle der Nutzungsdauer von unseren Kunden

Es gibt keine großen Vor- oder Nachteile.

Never want go back to the time before Trackunit.

Knowledge of machine status, place, batterypower, usage.

Easy to use. Give us many answers on machineproblem.

automised reports regarding weekend usage of fleet Gps tracking Geofencing

Machine Specific service reports Manage Key ID, machinepools reports

Das Produkt ist benutzerfreundlich und gut zu händeln.

Die Weltkugel ist weg um einfach und schnell die Sprache zu ändern

Ein gutes Hilfsmittel zur Steuerung der Prozesse auf der Baustelle und um sie herum

Offen für innovationen und Infos von den users, Verbesserungen werden im offenen Dialog umgesetzt

Historische Daten sind nicht lange genug verfügbar

I use it to keep track of where machines are, and to schedule servicework

i do not have any problems with the software as long as you keep the old service software going