All TruckSpy Reviews
1-25 of 35 Reviews
Sort by
KRIS
Transportation/Trucking/Railroad, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Truckspy for IFTA
Overall it has been great using Truckspy.
PROSI like that it is very user friendly, and it saves me a ton of time when it comes to filing my quarterly IFTA return.
CONSSearching through a unit's data view can be daunting at times.
Reasons for switching to TruckSpy
We were looking for more accurate data and better customer service
Alex
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Massive Time Saver - well worth the cost
TruckSpy IO saves me time and money by consolidating my IMVR reporting, provide data analytics to analyze my fleet's efficiency and assist with maintenance scheduling.
PROSTruckSpy IO is an essential application for any FedEx Contracted Service Provider. The data, reports and amount of time saved by using TruckSpy IO deliver great value and an extremely attractive price point. [SENSITIVE CONTENT HIDDEN] and his team are extremely knowledgeable, very accessible and tremendously responsive. I'm a huge fan of the application and recommend TruckSpy IO to every FedEx Contractor I come across.
CONS[SENSITIVE CONTENT HIDDEN] team are extremely responsive and always asking what other services they can provide. They listen to their customers and work with them to provide whatever they need if its within their capabilities.
David
Translation and Localization, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2021
Millisecond sheets
It’s ok
PROSEasy for fuel taxes gives the Millage for each state
CONSIt doesn’t work sometimes and I’ve gotta go back and hand fix them
Roy
Transportation/Trucking/Railroad, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Couldn't Live Without It
It is lightyears ahead of where we were and saves us an enormous amount of time to administer IFTA and logging daily miles and state line crossings. Our drivers don't know it is in the truck with them but they know they don't have to track anything like they used to do. We view this as a great Safety Feature in preventing one more distraction to our drivers.
PROSIt is ACCURATE and RELIABLE. Reports are available EARLY with immediate access. After a truck is set up it's once & done - then it just works seamlessly. Most of all it is the clerical and administrative time savings is off the chart OUTSTANDING. And when you ever have an issue, the staff is extremely RESPONSIVE.
CONSI can't think of one thing it's lacking, but all you need to do when you think of something is contact them and they'll look at integrating improvements.
Reason for choosing TruckSpy
We actually know and trust the developers and understand that they come from a trucking background and understand our needs and issues.
Mik
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Now that I have it, can't live without it
Software has been a critical and timesaving resource for us. In addition, the few times I needed customer support and help with troubleshooting an issue, Truckspy.io customer support was on it. They were responsive, helpful, followed up and even assisted us with troubleshooting a device on one of our trucks. Seriously, now that I have and work with this software, there is no way I could live without it. I use it on a daily basis and it probably easily saves myself and my driving team 25 hours a month in report writing and submission in addition to supporting us with corporate compliance.
PROSThe features we utilize most are both the individual monthly mileage and GPS data reporting as well as the wage documentation which provides proof, or red flags payroll compliance.
CONSUpon initial implementation, I did wish there was a way to go back two or three months to create reports with old data, but once we had the software for a month, it mitigated that issue.
Dane
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Satisfied Customer
TruckSpy has allowed our company to fully utilize the talent of our staff. Employees are spending less time on data entry, a task that has been automated , and more time on optimization of assets and customer service.
PROSThe ability to interrogate TruckSpy with our existing TMS and optimize our business was most impactful. The initial investment was realized in return much sooner than expected.
CONSAs is the case with all software products, end users want more. However, the ongoing maturation process that TruckSpy possesses has satisfied all of our users.
Reason for choosing TruckSpy
TruckSpy was able to interrogate with existing software and systems we wanted to keep.
Leanne
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Great product
Very happy using TruckSpy for my weekly mileage reporting has been great. The mileage is always accurate. To be able to remove this task from my drivers responsibility has been great
PROSI worked for a "parent" company for many years, and recommended this product to my Contractors daily. I was very happy when I moved to my new position and the used the product!
CONSthe set up of the weekly mileage reporting needed a little tweaking, but it wasn't bad
Scott
Transportation/Trucking/Railroad, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
EZ-Recommend!
We report state mileages to our lease customer FedEx Ground's fuel tax office, and my drivers were required to write down each state's beginning and ending mileage, dates and roads traveled. It was a very time consuming process, and our office spend half a day to reconcile and re-write the forms to correct driver's errors and prepare a professional-looking report worthy of my name. With TruckSpy, our errors are zero! The data is automatically retrieved directly from our OmniTracs, converted to useful information, the FedEx Ground form completed and received on schedule every week via email. Very reliable and extends our professional appearance to our customer.
PROSI spent hours reconciling driver's mileage logs. With this software, I spend minutes reviewing the report and sending it in.
CONSI receive several reports in a bundle. I should be able to select the report (s) that I need only.
Reason for choosing TruckSpy
It was recommended by several of my peers.
Maina
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Truckspy
[SENSITIVE CONTENT HIDDEN] and his team are the best! It’s a team you always want on your side. Customer service is exceptional and always return calls asap.
PROSEase of use. Has made my job much easier.
CONSNothing really! Best in the industry. Never had issues so far.
Jon
Transportation/Trucking/Railroad, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Great software for trucking industry
Truckspy saves us many hours of time weekly by automating state mileage and driver hour reports. The reports are accurate and have withstood an audit. I don't have fuel purchases tied to my account yet, but look forward to doing that soon to take advantage of state fuel/mile reports to simplify IFTA tax returns.
CONSThe software works well for my company as-is. Don't have any complaints currently.
Emirhan
Music, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Generally works well.
A nice service that saves time and money. I am satisfied most of the time.
CONSThere were moments when it froze and worked slowly
Lauren
Transportation/Trucking/Railroad, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great Software
I am able to track my trucks wherever they are. The mileage is handy for IFTA. The support people are easy to work with. Overall I like the appliction.
PROSThis app is fairly easy to use. More so than some of the others. It helps me keep track of my milage for IFTA
CONSthe integration was not difficult as I was using The previous edition
Jake
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
A must have for our business
TruckSpy has helped us with two major issues we were having while contracting for FedEx Ground. We were struggling with reporting IVMR's each week and we were unfamiliar with different hub locations and their codes. The TruckSpy software makes it extremely easy to report IVMR data without any real work from our company. The locations feature also shows us almost every FedEx Ground terminal in the country so that we can better plan our routes.
PROSOur favorite and most used aspect of TruckSpy is it's IVMR capabilities. It saves our company countless hours on reporting our individual state miles.
CONSI am not very tech savvy and any complaints I have with the software are most likely user error.
Chris
Transportation/Trucking/Railroad, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Truck Spy IVMR
Truck spy saves me hours every week.
PROSCustomer Service is top notch. The Truck Spy team is great. They handle every problem and question quickly. ( Haven't had many problems)
CONSLearning new updates when they are launched.
Reasons for switching to TruckSpy
Customer Service, Dependability
Van
Transportation/Trucking/Railroad, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Trouble Free
Ease of contacting customer support. Not frequently needed but response times are very good when issues arise.
PROSI have yet to experience an issue with this software that required more than 1 phone call to resolve. Great customer service.
CONSTying in the fuel purchases which is still in the workings with T-Check would make IFTA reporting and compliance much easier.
Reason for choosing TruckSpy
Transition from Easy IVMR
Mike
Transportation/Trucking/Railroad, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed June 2021
Decent
Saves us a lot of time manually compiling reports
CONSWe reorganize our fleet a couple of times a year so often we have to redo some of the reporting the tool provides
Robert
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2021
FedEx Operations
The ease of the software and simple way the program is to operate.
CONSCustomer service is sometimes hard to get ahold of when you do have a problem.
Michael
Transportation/Trucking/Railroad, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Truck Spy / EZIVMR
Customer service is excellent.
PROSOnce everything is set up correctly - it works very well and saves a lot of time tracking down paperwork from drivers.
CONSHad a few glitches early on due to connectivity thru omnitracs and IES. Was left without any reports for a few weeks / but it was corrected and in tune now.
Gayelyn
Transportation/Trucking/Railroad, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Great Product
I love Truckspy. Wonderful product. Simple and efficient.
PROSEasy to read and understand. Wonderful product.
CONSNo cons that I can think of. It works great.
Jamie
Transportation/Trucking/Railroad, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
TruckSpy
Very happy, great for FedEx reporting. Makes my job much easier.
PROSVery good IVMR product. Great reporting tool for FedEx contractors. Very good customer service.
CONSA little difficult to use. Automated reporting needs to be centrally located, difficult to find. Can be inaccurate at times.
Ryan
Transportation/Trucking/Railroad, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Truck Spy has been Great.
Ease of reports, being able to see and pull additional reportings, accuracy and customer support is always friendly and quick to respond and correct any issues.
CONSNothing at this time. It is user friendly.
Kiara
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Above and beyond
I loved how easy it was to start up and the simplicity of its features. Works great and allows us to keep up with technology while its 1 less headache for our drivers and myself.
CONSNot sure how they can be better but maybe as a suggestion they can add a feature like for us to have all of our trucks information there like with vin last bit inspection etc...
Fredi
Transportation/Trucking/Railroad, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
The best company
I don’t have any problems with TruckSpy for me is the best company of this type
PROSIs easy to use and very helpful helps to take care of my business
CONSNothing everything is perfect for me and my business
Cathy
Transportation/Trucking/Railroad, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
Great for IVMRs
I use this software for completing IVMRs to submit for ITFA recording. This makes it so easy and it gets all the details that were missing in the hand-written forms.
CONSUntil I got used to it, it took a little while to figure out how to access the reports for the IVMRs.
Pam
Transportation/Trucking/Railroad, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Time Saving!
Customer service is exceptional. If I have a question it is usually answered within the hour.
PROSI like that I can access and run reports online at any time. Electronic IVMR's are a time saver.
CONSSo far I have no cons to list. Hoping it stays that way!