All Wialon Reviews
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Orlando
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Wialon, the Minotaur
In our experience, we have been using it to develop industry-specific solutions that aim to improve efficiency and optimize the use of resources. Our approach is to build simple, yet powerful software, that solves complex problems. We currently have solutions for the school bus, ready-mix, logistics and even tools to help the FMS industry. Bottom line, we love it.
PROSFirst of all, we've been using, distributing and developing with Wialon for over 3 years. It's probably the best FMS out there. What we like the most is its completeness: it has several modules, beyond the regular tracking, that serve very specific purposes (maintenance, routes, eco-driving, and so on...); and if your end-customer or your company needs something else, that special touch, we've found the development tools very helpful for that purpose. I would define Wialon as a Minotaur in a good way. It has the strength and power you look for in a software, and also that very human and personal touch of it's flexibility and of course, Gurtam's team and community.
CONSLeast? No idea how to answer this questions. Flaws are minimum (99.9% uptime), and some UX details that you easily get used to.
steve
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed August 2015
The Best Fleet Tracking Platform so far I have ever used and Best Worldwide
I have been in Vehicle Tracking Solutions for the past few years and I have tested many solutions from Stolen Vehicle Tracking Solution to Fleet Management, and only this Year in January I found about Wialon. At first I was scared to even contact them as I thought that Wialon as a Europe solution will be very expensive for our market and to start using the system I will be asked to Pay $$$$$ but I was wrong . I had fallen a victim from one service provider in USA, who had done very well in marketing and promised lots of good things asking me to put a deposit, and the end I lost my money, so this time I was very scared and careful . I contacted Gurtam / Wialon via Sales Manager called Zahar and I was so happy. In 2 Days the system was up and running, so I started to migrate to Wialon platform my old clients who are currently very happy. Now my clients are able to track units real-time and get all the data online via smart phones (thanks to Wialon Apps) and desktop. That is amazing We are using the platform for just few months and we now have over 150 clients on board and currently some large clients with over 1500 fleet in progress ready to connect. Using Wialon are not just providing GPS tracking, but also migrate clients who are not happy with their current GPS tracking platforms and service providers. We have dropped all other service providers to Wialon. Besides great Gurtam Support, we also get great assistance and support from Gurtam Community (Gurtam Forum) and other Gurtam Partners who are always ready to support and assist us! Speaking once again about Gurtam 24/7 support I must say , we are very happy with all this Sky is the limit. The price is good for us,Thanks to Wialon great functions and features,850 types of devices supported, constant updates we are proud to offer our clients one of the best tracking systems in the world. As i write this Review One of Wialon Partner who has helped me a lot just said this " You are going to be the man to go to in Africa for fuel management solutions Steve John Grygorcewicz" Not forget Wolfgang Busch From Germany I owe you both a Safari Our country Kenya US president Fathers Home :) If you want to Start GPS tracking business, Gurtam is where you need to start with ( but not in my region as I've taken it over :) Contact me for any clarification Skype ID:SteveWangara
Solomon
Verified reviewer
Telecommunications, 11-50 employees
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2019
Wialon Features, ease of use
Any technology available on telematics is available on Wialon. Such as routing, dispatch, asset tracking, NBioT is available on Wialon. Support more devices than any other system i have come across. Customer care is also superb, they respond to email on time and also have a well documented support materials. There price is fair compared to other gps tracking providers but the price favour users with more vehicles.
CONSUser interface is just poor, its like you in-front of window 98 OS. To trace where a feature is you got to have used the system for some time. I don't like the font, design, or arrangement of items on the interface, just too squeezed together.
Kevin
Verified reviewer
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
The best fleet management software that you can find today
Overall experience is great, best fleet management software that you can use today, customer support is commendable as well. I will definitely recommend this to all of my friends!
PROSThere is nothing on this software that you will not like, it has all the features that you need, one thing that I liked the most is you can create manual reports that you cannot find over its competitors I also like how you can customize the notifications being sent to your email or phone. Customer support is very easy to work with, and ever since I started to use this software I never experiencec any serious problems.
CONSAt first user interface is very difficult, there are a lot of features that you need to familiarize with but I am sure if you are using the software everyday it is gonna be easy for you as you get used to it.
Wolfgang
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
there is no better Plattform for Integrators available
We use Wialon since 2010 and still happy that we made this decission. As a consulting engineer i love the flexibility of the whole system. 24/7 support with short response times, a fantastic API, uptimes of 99,97% (my measurements) and a very very competitive price scheme is in my eyes unbeatable. For endusers the whole WEBGUI and the external apps (also for smartphones) are easy to use. We never need to do any trainings with end-customers. And with more than 1 Million units on their Software running they must made something right... (its the largest most used professional tracking plattform in the world)...
PROSits so flexible that you can solve all custom individual needs without any external programming needs. Support is great.
CONSno Cons
Hamed
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed August 2015
It's the best, we believe!
We have tried to find a software solution meet our customers needs since we start our business. we tested many different software and finally reached Wialon. In front of all Wialon's functions, integration with most tracking hardware in the world was our first reason to choose it, we offered our customers to use it and told them no need to change their tracking devices. Great 24/7 support was the next. In fact most things are described in it's strong documentation but if you face with a problem, Wialon support team will follow up it and during our cooperation we didn't experience a question takes more than 6 hours to answer and solve completely. Modular customisable structure of Wialon helped us to offer our costumers exact functions they need and they are happy because they only pay for functions they need, not more. After starting with Wialon, they surprised us with their updates. New functions and features were coming time to time and this is continued up to now. We find Wialon user-friendly and professional at the same based on our experience. We only describe basic elements of system for our new customers and they use it themselves, no need to train in details, users learn most things in their routine usages. also Wialon supports 43 languages and it's a key benefit. It's impossible to describe all Wialon advantages in detail in a short review, so suggest you all to request a trial account from Wialon and test it yourselves. It won't disappoint you, be sure!
Greysi
Verified reviewer
Automotive, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Simply ... Wialon thought of everything
A familiar line transport had Wialon like its tool for make monitoring of their cars. The information offered for the software was very important when an accident took place.
PROSWialon is a wonderful and very well thought tool for monitoring the status and ubication of your automobiles in a very complete way. Wialon gives you reports and makes possible take better decisions and analysis, even when an unexpected event had a place in the work routine. It has very good support and connection in real time.
CONSI really haven't anything negative to say about this tool. I'm very satisfied.
Samuel
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
Great Service!!!
We had a great business relationship with Wialon and their Staff . They have a great service team. Their software is ver y easy to use.
PROSEasy to use
CONSNone
vas
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed August 2015
simply professional
Hi we have started using this for the last 4 years and i can say they are the best in the market to know the pulse of the Telematics industry and they keep surprise you by adding and enhancing the new capabilities to the application and i could say no one can match wialon for the kind of service and support they offer. They support almost all the devices available on earth(nearly 700 devices). Before turning to wialon we tested many applications and no body has 99.9% uptime sofar and i could say their uptime is 100% and most accurate platform for vendors like us or the end users who are looking for a logistics based solution. i do highly recommend wialon for every industry vertical who needs logistics support.
Ahmed
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
Reviewed August 2015
Great Customer Experience
The product is a very customer friendly, easy to use tracking solution. Gurtam is continuously updating it and adding lots of exciting features to it. In many cases the features are more than the needs of an average user, but it gives users the flexibility to use the features they want. The product recently released a mobile app, but it still needs some work in this area. Pricing also needs to be worked on a little bit, they have recently introduced a discount scheme but it is still difficult to calcualate and to control. In general, I a very happy customer of Wialon, and we are fully dependant on them in our business.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2022
Seguimiento en tiempo real
Es un GPS de seguimiento satelital diseñado tanto para vehículos particulares o de empresa con descarga en celular con acceso compartido
PROSSe le agrega a la aplicación el corte de corriente a distancia
CONSSolo a veces se pega un poco,pero solo es por el tráfico de Internet
Nega
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed August 2015
Really the best GPS Tracking and Fleet Management Platform
I have experience working with many GPS Tracking and fleet management platforms, but I found Wialon to be the best full fledged tracking and management application with complete set of functionalities and dynamic design which works compatibly with hundreds of Trackers and accessories , which can easily fit in to requirements. I recommend every one to check the demo out. The support is really excellent, with a well organized, knowledgeable and responsive staff and this with the user friendliness enables me to benefit the most out of it and give a high quality service to my clients
Andy
Used free trial
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed September 2015
Best value with the most features and world class support!!
We were initially impressed with the hundreds of devices that are supported on Gurtam. As a hardware and data provider, it was important for us to work partners that offered exceptional technical support. A very big thanks to Anna for her eagerness and professionalism to assist us every step of the way! Since Gurtam has scores of developers constantly improving the platform, we know we will always offer our customers the most advanced gps tracking features throughout the years. Thank you Gurtam team!
David
Consumer Electronics, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2020
Excellent platform
Great
PROSVery comprehensive, complete package, multiple app
CONSTime to train is required due to the extensive options.
koby
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Best Choice in GPS Tracking
After using Wialon services during 3 years , no doubt I did the right choice from all aspects. I just love Gurtam services and the personal relationship with them.
Vendor Response
Thank you for your positive review! We'll continue to improve Wialon so that the system meets any of customer requirements.
Replied January 2017
Yoosouf
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed November 2015
The Wold Best Software for GPS and Fleet management
We had a great business relationship with Wialon and their Staff These Guy are Trust worthy and reliable The software is is awesome and service is great !!! Special thanks to Zahar the regional manager and Alex for technical All the best keep it up
karunesh
Used free trial
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
FUNCTIONALITY
2
Reviewed November 2016
what for this software
Dear Sir/Madem, Good Morning, I want to know that in which use this software and what is it's price ?? thanks karuneh zaveri
Vendor Response
Please contact our sales managers at sales@gurtam.co so that we can provide the prices and demo-account. Thank you!
Replied February 2017
NITIN
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed August 2015
Accurate & Powerful tool for GPS Tracking and Fleet Management Solutions
Wialon platform is really a powerful tool for the solutions of GPS Tracking and Fleet Management services in almost every field.
Bob
Used free trial
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed September 2015
Great support system.
Chose this platform over all others. The support helps resolves issues quickly.