Zoho Forms

RATING:

4.5

(123)

About Zoho Forms

Zoho Forms is a data collection tool. It allows businesses to create forms at one place and publish them at multiple platforms. Its features include creation, design, publish, notify, integrate and analyze. These features help in personalizing forms and creating PDFs. Users can also configure email alerts. Zoho Forms offers templates such as business forms, construction forms, medical forms, HR forms, e-commerce forms, education forms, request forms, non-profit forms and personal forms. It is available on iOS and Android Stores. It helps businesses create, share, work offline, notify and manage data. Zoho Forms integrates with Zoho CRM, Zoho Campaigns, Zoho Desk, Zoho SalesIQ, Zoho Sheet, Zoho Sign, Zoho Recruit, Salesforce, Zapier, Google Drive, G Suite, Word...

Zoho Forms Pricing

Free: 1 User, 3 Forms, 500 Submissions/month BASIC: $12/month (or $10/month when billed annually) for 1 User, Unlimited Forms, 10,000 Submissions/month STANDARD: $30/month (or $25/month when billed annually) for 10 Users, Unlimited Forms, 25,000 Submissions/month PROFESSIONAL: $60/month (or $50/month when billed annually) for 25 Users, Unlimited Forms, 75,000 Submissions/month PREMIUM: $110/month (or $90/month when billed annually) for 100 Users, Unlimited Forms, 150,000 Submissions/month

Starting price: 

$12.00 per month

Free trial: 

Available

Free version: 

Available

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Zoho Forms Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Zoho Forms

1 - 5 of 115 Reviews

Jordan

1 employee

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2022

Very good form software with some minor flaws

User Profile

Nasir

Verified reviewer

Marketing and Advertising, 51-200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2021

Best for Data Collection

Overall experience with Zoho was very good. It is easy to use for the end-user as well as the administrator. Form creation is very simple that even a layman can use the features. After moving to Zoho Forms we haven't used any other online forms for data collection. Highly reccomende.

PROS

We are using Zoho forms for over 2 years. Our regular use is for registrations. The best thing about Zoho Forms is that the end-user doesn't need to sign in or sign up anywhere; they just open the link, fill the form and that's it. The other good thing is data management as you can download the data in CVS or PDF.

CONS

Zoho Login was an issue, the two-factor authentication was not working. We had the Zoho authenticator Android app but it required login, at the same time the website needed authentication from the same app to log in there.

Reasons for switching to Zoho Forms

Google Forms required the user to log in with a Gmail account, which is not the case on Zoho Forms.

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Performance Beyond Expectations

We used Zoho Forms to automate our time log entry for our employees. The previous system was hard copy sheets that employees filled out weekly, which gave us a low quality data integrity. With Zoho Forms, we have our machinists scan their prints when they work on them to log what kind of work they are doing and automatically enter that data into a spreadsheet. This massively increased our efficiency, eliminated timely data entry, gives us the tools for better resource management, and verifies the integrity of the data we use to generate our invoices.

PROS

Zoho Forms has several critical features, making it the top tier form builder. The forms are easy to create with a gentle learning curve, visual appealing, and highly customizable. Zoho Forms outclasses the competition by providing, barcode scanning, kiosk mode, data collection, compatibility with Zapier, Automated sequences, Redirection, Notifications, and Logic Statements. I researched a variety of other software and found the price and functionality of Zoho Forms blows the competition out of the water.

CONS

Honestly, the only Issues I had were when I ran into the limitations of the free version. I just upgraded to the paid version where everything worked unlimited and flawlessly.

Reason for choosing Zoho Forms

We chose Zoho Forms over other products because it provides the highest level of customization, visually appeal, streamlined appearances, and the best value to expense ratio.

Nix

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2018

Good for quick use

PROS

Great for quick use while using the Zoho platform. Easy to access when sending emails using Zoho Email.

CONS

Needs more templates and more up to date designs to meet industry standards. The user interface is also a bit off.

Gerardo

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed May 2022

Create your forms easy and quickly

We can share many data between many applications without need of repeat the documentation or typing the same in the different platforms like Google Calendar, Zoho Desk, ServiceDesk Plus Cloud and more. It is enough to type it in Zoho Forms and it will share the info to the other apps.

PROS

The default integrations that it has like Zoho Desk, ServiceDesk Plus Cloud, Google Calendar, Zoho CRM, Zoho SalesIQ, Zoho Projects and Microsoft Teams. That are very easy to integrate and provide a lot of value for the admin.

CONS

The visual customization in the forms. It only has 19 themes in the gallery but there are people like me that are not so good customizing the forms using the "Customize form" tool, we need to have more templates ready to use, only by clicking on it.

Reasons for switching to Zoho Forms

We use many applications from Zoho, like CRM, Projects, ServiceDesk Plus Cloud, SalesIQ, Zoho Desk and Zoho Sign. Then it is very easy to make the integration to share the data.