All Egnyte Reviews
1-25 of 97 Reviews
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Jeffrey
Verified reviewer
Design, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
The biggest offering for cloud storage on the market
It literally makes an all cloud central server possible.
PROSEverything it does. Google Docs and O365 docs in the same ecossytem. Version control. SUPER granular access privilege control. Trash for up to 6 months. AND Protect as an optional add on that give AMAZING levels of data security. And on top of all that the support team is super helpful and fast to respond.
CONSIt has its buggy moments. The mobile offering is definitely weaker than the desktop. Deployment can be tricky because it has its quirks you have to train users on.
Reasons for switching to Egnyte
1000% better features.
Tamas Hunor
Verified reviewer
Motion Pictures and Film, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Good and robust solution, but higher priced
Overall we had a great experience with Egnyte. Works fast, the sync and sharing features are good. But we divided our storage solution into two different parts (high volume video files and corporate docs). We found that the maximum file size limit for Egnyte was too small for us.
PROSThere are a lot of great features including authentication, sync with 3rd party NAS devices, easy sharing.
CONSI would say we found it too expensive for ourselves. Maybe we didn't used all of the functions that Egnyte allows.
jose
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2019
Egnyte for superintendents
I used it in my previous job in Beverly hills as a Superintendent to get pictures of day to day work to my Project managers.
PROSVery easy to load up a large quantity of pictures at one time.
CONSouldn't do other things like Daily Reports or Schedules
Jeffrey
Verified reviewer
Insurance, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed April 2018
Egnyte Does the Job, but That's it.
Egnyte is a cloud storage service with some basic admin controls and a desktop app that allows you to treat it as a network drive, as well a browser-based service. It functions perfectly fine in its role as a cloud service. Data is stored without any issue and the cost is reasonable.
CONSThe customer service leaves a lot to be desired. The best way to actually get assistance is to dial in and press the button for sales, you'll be assigned a lot more value. It's not the best customer retention strategy, but in my experience, the dedicated support folks are difficult to get ahold of and have to escalate your issue more often than not because they are third-party. The Salesforce API fails periodically leaving the office high and dry if I (IT Director) am not around. It's a quick fix, but the process isn't something that can be done without admin access and a decent base of knowledge.
Susang
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2022
Simplest way to share files with peers
I have had a very good experience so far with Egnyte. The platform is very simple to use. Also creating shareable links is very straightforward and it is easy to keep track of everything through Egnyte.
PROSOne of the things that I like very much about Egnyte is the ability to upload files in bulk. Also, we can access files from any device, and the cloud storage security is top-notch.
CONSI do not have any major dislike for Egnyte. Everything is to my liking, and I hope it stays that way
Riley
Hospitality, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2024
Organization is Key
Our Team heavily relies on Egnyte services. This is where we store all of our updated information that everyone on the team has access to. The thing that I like most about Egnyte, is the sense of security it offers. I take comfort in the fact that all of our company information is in a safe place that only team members can access.
CONSI think one thing Egnyte can work on, is the navigation between different folders. It would be convenient if there was a way to switch over quickly to a new folder, without having to navigate to the home screen. Other than that I have no issues, Egnyte is a great tool for our company.
Genna
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2023
Easy cloud storage
Honestly we have had no issues with the program. This program has been able to link all of our staff from various offices and create a fantastic common space to share and upload all data mitigating a lot of paper storage.
PROSA very user friendly platform that works seamlessly to share data with a remote team, and be used as a cloud for all data within the office. Very easy to navigate, share, and edit all files within Egnyte.
CONSThe only critique would be the quick access panel on the left hand side have clearer icons or sub headings
Andrew
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Great For File Transfer and Collaboration
Excellent product
PROSEase of Use and price point are the main features we prefer
CONSWe have had no issues therefore no dislikes for any reason
Priyansh
Verified reviewer
Animation, 2-10 employees
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
A reliable and user-friendly cloud storage solution with a few drawbacks
Overall, I would recommend Egnyte to other small business owners as a reliable and user-friendly cloud storage solution, despite the drawbacks mentioned above.
PROSI have been using Egnyte for my small business for the past 6 months and have found it to be a reliable and user-friendly cloud storage solution. The platform is easy to navigate, and I appreciate the ability to store and access my files from anywhere with an internet connection. The integration with other business tools, such as Google Drive and Microsoft Office, has also been very helpful. I synced all my devices to it to make my workflow smoother.
CONSHowever, there are a few drawbacks to using Egnyte that I have encountered. Firstly, the pricing can be a bit steep for smaller businesses like mine, especially if you need to store a large amount of data. Secondly, the search function could be improved - I have found it to be somewhat unreliable at times. Thirdly, the customer support could be more responsive - it can take a while to get a response when you have an issue that needs addressing. Finally, there have been a few instances where the platform has experienced downtime, which can be frustrating.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2018
Egnyte for Secure Online Storage
Egnyte does a great job for online secure document storage. With tight hierarchal permissions, it's a great option for remote companies who don't have local offices to secure sensitive documents. It's easy to set up and manage.
CONSOn occasion I find it can be slow to load.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Absolute must for fast growing companies
Egnyte and its various integrations is an absolute must for a shared file system in any startup. As a growing company, employees have their favorite tools - Engineers seem to prefere Google, Marketing and Sales and Administrative generally need MS Office, etc. Egnyte allows everything to be accessible from a single interface. "where is that slide deck? was it Google Drive or One Drive or just local to your computer?" is a major problem in a fast moving, growing company. Egnyte solves that as part of everyday business. User administration is simplified with straight forward AD integration and also key is inviting outside consultants to share documents is trivial as well. All huge workflow advantages.
CONSThe robust feature set can sometime confuse folks who's user behavior has been set by Google Drive or OneDrive (or even Box or DropBox).
NICOLE
Law Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Egnyte is helpful
I've been using egnyte for some time now and I find it to be secure to contain all of my clients information easy-to-access anytime I need to look up there paperwork and well worth the price for all that I gained from using the software I recommended egnyte for other law practices
PROSEgnyte is a great software to store files it is very user-friendly I have a lot of clients within my law practices and anytime I need to find a police report disclosure or any other information that I need everything is easily stored and Egnyte I have found it to be the best site for file story
CONSSometimes it appears that there are duplicate files created and causes a little confusion when I'm searching for just one document within the search bar this has been a little frustrating but it doesn't happen often and it hasn't changed the fact that I really enjoy using egnyte software
Tom
Marketing and Advertising, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2019
Cloud solution with top notch sharing options
I'm very happy with Egnyte. Once I got the touch on how to use it I have found it easy. The desktop version works really well and sync my files automatically.
PROSEgnyte is a super cloud solution that have a nice folder structure with a really manageable permission scheme. It's easy to share files - internally and externally. I really appreciate the option for changing url when sharing files. I can also backtrack all my shared links and I can see who have accessed it when. The applications also do the job.
CONSThe application have required manually installed updates. I think they might have solved this now. The reports option should maybe have some more options and flexibility.
John
Biotechnology, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2020
Egnyte Database
Happy with the service they provide. The software is simple and efficient.
PROSReally happy using this product. It is our company's primary data repository and offers us an efficient way to manage our data. As a user, setup was incredibly easy with just a link to follow and within a minute I had a z-drive set up and and it was just like accessing a normal folder on my hard drive. Happy to be using it. It is simple and efficient, yet powerful.
CONSDidnt work so well over the web as there appears to be default privilege restrictions in editing/changing folders but once a z drive is set up it was fine
delaney
Construction, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2019
Great document manager
Very, very easy to organize and manage file, doc, pdfs. super easy to move them around and download. I really like how you can send invites for others to view a document.
PROSI love that is can make multiple folders and put permission on it. I like how i can construct a filing system that meet the job needs/criteria and able to keep it a standard.
CONSthe favorite star, it never seems to work for me to go to a shortcut folder fast
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2019
Ease of use with powerful capabilities where needed
Overall, Egnyte is great, it's made it simple for me to access and store files in the cloud, but also integrate into automated workflows via command line tools.
PROSEgnyte makes it easy to store files in a cloud based storage area, but has additional enterprise level capabilities that make it possible to integrate into powerful workflows.
CONSReally the only thing I dislike about Egnyte is that there are no data sovereignty capabilities as far as I can tell. You can't specify where data is stored geographically.
Ramya Kaumudi
Oil & Energy, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
4
Reviewed March 2022
Egnyte
We use Egnyte as our file repository and cloud storage platform. The new feature that allows co editing is the one I like the most. While allowing us to use MS native apps and not use Google for simultaneous collaboration, I think it is a wonderful tool. It also syncs well with Mac and Windows folders allowing access on computer directly than having to go to web each time it needs to be accessed.
CONSThe collaboration feature edits sometimes are delayed not giving the live and current updates being made by other parties.
Seth
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed April 2018
Great for what it does.
Very easy to access files on the go. The app makes it super easy. Very happy with the software and ability to get to my files
CONSCustomer service is pretty terrible. Very hard to reach, not very helpful, not very quick at responding.
Drew
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Egnyte has been a great asset to our overall document storage strategy.
Easy management of document storage for our company.
PROSThis software is easy to use. Users were trained quickly. Has great application integrations with many top level software companies.
CONSVery little, which is a great think. The link sharing is not quite as clear and clean I would like it to be. Can be confusing for most users or they could share public links easily on accident.
Anonymous
501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2018
Really nice interface and easy to use
We use it as our only file server. We dont have to manage any local file servers thanks to this system.
PROSAlot of nice features, integrates directly with windows and Mac. Permission structure is easy to use.
CONSNo support for Push groups using sso. I have also occasionally experienced sync problems with files.
Anonymous
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
We use Egnyte within our Salesforce org. It has been great from the start.
Being able to have Egnyte integrate with Salesforce is a must. The software gives us a documents for each of our records and was pretty easy to setup. Love it!
CONSWith us using Egnyte wishing Salesforce, we never use their web interface (which is still great) and we currently don't have a way to search files in individual records. This feature would be a great and helpful addition.
Gary
Retail, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Egnyte - Good cloud file system
Pretty great cloud software.
PROSI have a lot of proposals and pictures. This software is a good cloud file storage system for us. Our clients can view a file and even leave comments too.
CONSOne has to be a good file organizer because directories can get confusing very quickly.
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed April 2019
Decent file exchange platform
Great product that served it’s purpose on the project I worked on. The features are constantly updated and optimized
PROSIntuitive user-friendly interface, packed with useful features like version history, online editing via MS Office
CONSTwo factor authentication is wobbly sometimes
David
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Very easy and simple
Easily access shared company documents
PROSThe software is very easy and it is very simple to download to your desktop and use. It is very secure
CONSSometimes the software doesn't connect to the computer right away and you have to restart the computer
David
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
Egnyte is the Perfect Business-Ready Cloud Solution
Access to company files (especially jobsite related ones) anywhere, security, and efficiency.
PROSSecurity, consistency, and ease of use are the biggest perks here. Users from IT to none at all have a simple time understanding how to use their cloud solution. The local server storage sync for office computers to have easy access to all cloud files locally is very helpful.
CONSThe administration package (SSO) is really expensive, I wish they supported fingerprint security like they do on iOS, and the app crashes when syncing lots of files that were marked offline.