All pCloud Business Reviews
1-25 of 174 Reviews
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Leonard
Verified reviewer
Professional Training & Coaching, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2018
Fast, easy online file storage ... with excellent security *or* sharing
The pCloud servers are fast. Uploading is fast, downloading is fast. That's one of the main prerequisites for a good online storage platform, isn't it? pCloud isn't a *backup* platform, it's a storage platform for selective storage and retrieval of files. You can have perfect end-to-end encryption via pCloud Vault. You pay extra for this, but when you have this, not even pCloud has access to whatever you put in the Vault. You can also share files from pCloud - and this is the feature that I use most often. I host video files in my pCloud Public area, presented through a video management service and then embedding them on my website. pCloud is fast, and I don't have to worry about how much storage space I'm using. Sure, you could use DropBox but you'd be paying more for the storage space you get. Finally, I also like the fact that pCloud is not an American company because of the legal & data access concerns that can come up for non-Americans like myself, my business, and some of my current clients.
CONSIf pCloud believes there is copyright infringement with any of your files that are not in the Vault - whether in your regular "mostly-private" area or the Public area - they'll block off your account and they won't tell you why. I had this happen with one of my pCloud accounts. I had a lot of anxiety from that experience, and thankfully after a very thoughtfully-worded letter (explaining why I didn't think there was any copyright infringement in my files) *faxed* to their legal representative, I got that account - and access to the files there - reinstated. Part of my frustration was in their inability and/or unwillingness to tell me what content was deemed problematic by either (a) their automatic "sniffing" algorithms or (b) someone's complaint. How do you defend yourself against an accusation when you aren't given any specifics at all about the accusation? So beware of that possibility.
Wiktor
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
pcloud for Education Buissness
I already moved all my data, documents and files into the pCloud. Thanks to the Restore feature i stopped making endless backups and different version of the documents. I already planning on moving all my personal data into the pcloud too.
PROSI like that it is one time payment, insted of subscription model. It make me feel safe, that my data is secure even when i would, for example, go bancrupt and couldn't afford payment. Restore feature is perfect, it saved my bussiness few times, it makes my data storage stress-free. Synchronization is instant and the access managment is easy and intuitive. I tried a lot of data managment software and so far pCloud is the number one without any doubt. I use it on Mac, on Windows, and mobiles.
CONSI would like it to make some kind of document editing/collaborating inside of pCloud Drive. Other than that i really can't think of any disadvantages of this software.
Reason for choosing pCloud Business
It worked without any troubles on all my devices, it was faster, cheaper. Access managment was perfect, while in alternatives products there was constant troubles with that. I was amazed with the Restore option, especially with restoring exact time version of a file.
Reasons for switching to pCloud Business
one-time payment instead of subscription model, better synchronization, restore function, non-problematic log-in.
Vendor Response
Hello, We are thrilled to hear that you are enjoying pCloud for your Education Business needs! Regarding document editing and collaboration, we appreciate your feedback and will take it into consideration for future improvements. We are continuously striving to enhance our platform and provide even more functionalities to meet our users' needs. We are delighted that pCloud has surpassed your expectations and outperformed alternatives like OneDrive, Google Drive, and Dropbox Business. The ease of access management and the Restore option were standout features for you, making the switch to pCloud Business a worthwhile decision. Thank you for choosing pCloud for your data management needs. We're honored to be your number one choice, and we look forward to serving you and your business with top-notch service and features in the future. Best regards, The pCloud Team
Replied August 2023
Dr Steven
Photography, 1 employee
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed August 2017
pCloud Business review
It was another lesson in you get what you pay for. Cheap and not good
PROSEasy to use, just does not do the job. Concept and format is good, operationally flat out bad. Look elsewhere
CONSI hate to take issue with so many, but pCloud is nowhere near as good as these reviews suggest. For months, I have been working with pCloud support to load a full set on my folders & files to their server. After much effort and may days and even more emails we got the data loaded. Then it all fell apart. While trying to sync their server locked up and could no longer upload files. Their solution was to tell me to not load any of my photographic data as their system was not designed to load those file types. Note that there was no time in the buying process where that is explained. Note too, that their system had uploaded the data initially but then could not sync. Next pCloud support said wait for the new release and all would be fine. The release came and NOTHING improved. This is all before we even talk about the number of DAYS it took to upload the data. I did request a refund of the money spent on the lifetime subscription and that simply fell on deaf ears. No question but what it is easy to use, it simply does not work as it should.
Vendor Response
Steven, clearly you didn't have a good experience with us. I'm sorry for this and would like to apologize. I've checked your support ticket and the main issue is trying to sync hundreds of files (cache files!) which have been changed every minute. I doubt any sync program can handle this, but anyway, we've refunded in full your payment, you've made 6 months ago. Take care, Andrew
Replied August 2017
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed July 2023
Default Backup Use - Great Lifetime Deals for huge storage!
This is a really cheap solution to provide temporary upload/download folder for internal sharing or with the client. It can be used for backup for other cloud services but the reliability or unknown issues of corrupted files scares me. Support do not provide too much care into the integrity of the data storage. The best thing about pCloud is the lifetime large storage space with the less worry of having default risk compared to some of the smaller players.
PROS1. Low price for a huge lifetime access cloud storage2. Simple and easy to use interface3. Available on Mobile and work like a file explorer. 4. Easy to create share folder/file links
CONS1. Files loaded into pCloud risked to be corrupted2. Upload Speed periodically becomes very slow especially for the mobile version3. Mobile Version: During "Share via" upload to pCloud, there is no "search" function to help locate the specific upload folder. This makes it hard when there is many folders within a folder (need to scroll up and down and eyeball for the correct folder).4. Encryption require further subscription5. Unfriendly API
Reason for choosing pCloud Business
Price
Reasons for switching to pCloud Business
For all the alternatives (Dropbox, onedrive, Box, Google Drive), it is mainly due to price.For important storage, we still continue to use the more reliable cloud storage but for temporary or internal sharing, we have migrated to pCloud. We still use pCloud as a secondary backup.
Vendor Response
Hello, Thank you for your review on pCloud! We're thrilled that you find our service a great choice for affordable and lifetime access cloud storage. Our user-friendly interface, available on web and mobile, ensures seamless file management. Creating share links is easy, fostering collaboration with others. We're pleased that pCloud's lifetime large storage space and competitive price suit your needs for temporary sharing and internal use. We strive to be a reliable secondary backup solution for your data. Your insights are valuable, and we'll keep working to address any issues and enhance our service. Thank you for choosing pCloud, and we look forward to serving you with even better features and performance. Best regards, The pCloud Team
Replied August 2023
Jack
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
The best app to back up and store your files :)
I just love pc cloud everyone on the market should own one already! As now you can extend till 10tb of storage that great!
PROSSince I putted my hand on this app I stoped using wetransfer for file transfers! So glad I have this as my phones and computers have an automatic back up! The best is available on iPhone as a cloud to use so I use it instead of Apple iCloud!
CONSI wish they could have the way to record a video directly to pc cloud!
Reasons for switching to pCloud Business
Because it was lifetime deal ! And is the best!
Vendor Response
Thank you for choosing to use pCloud, your feedback is very important to us! We're glad to hear that you are happy with our app and we will pass on your suggestions for future development. Thank you again for choosing pCloud and feel free to reach out if there is anything else we can do to make your experience better. Best, pCloud
Replied September 2022
Fernando
Marketing and Advertising, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2020
A friend in the cloud
My experience has been wonderful, I have had no problems, I have been able to recover some lost or deleted files from my computer thanks to the fact that it keeps a file history for 30 days where it allows recovering from individual files to complete folders.
PROSFor more than 4 years I have kept my files synchronized with pCloud, I have never had problems, I have kept the files synchronized on 3 computers and backed up securely at the moment. pCloud is like an hard drive when you installing it is added as one more drive in my computer.
CONSIt does not integrate an online file editor as well as Google Drive that allows you to edit Word files online without opening them on the computer.
Reasons for switching to pCloud Business
I had problems with software that keeps files in sync between my computer and the cloud
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great Alternative to DropBox and One Drive
Simple and effective. It does what it says. Very stable, secure, and easy to use.
CONSThe upselling to other services is annoying.
Reasons for switching to pCloud Business
1) Dropbox hacks in the past did not inspire confidence. 2) Jumping on the "Social Justice" bandwagon is a major turn-off when all you want is secure file storage. 3) The background processes are intrusive.
Anamika
Education Management, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Love this! Safe and easy software.
I like it for security and seamless transition but dislike the constant crashing of software.
PROSI love the security feature of this software.
CONSIt crashes on Mac all the time and especially the new M1.
Reason for choosing pCloud Business
Lifetime subscription for a good storage capacity.
Reasons for switching to pCloud Business
Price and poor security
Juan
Verified reviewer
Computer Software, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
The savior of all our cloud storage problems
My experience has been simply incredible. It's like I've found the perfect partner for my digital life. From the moment I started using it, I realized that I have never experienced such a seamless and efficient way to store, sync, and collaborate on my business files before.
PROSI absolutely loved everything about this platform. I can't pick one thing, it's just too fantastic to be true. Its friendly and easy-to-use interface, its unlimited storage space, its ability to sync and collaborate on business files... I'm just speechless how amazing it is. A dream come true!
CONSOh sure, you have to find something negative in the midst of so much perfection, right? Well, I guess what I liked the least about it is that I just can't think of anything negative. But, if I really have to struggle to find something less shiny, I'd say that maybe the 30-day free trial period is a bit too generous. I mean, what if I'm already so enamored with this platform on day one? Do I have to wait another 29 days to pay and enjoy all its amazing features? It's torture! But hey, I guess that's the small price to pay for so much power in the cloud.
Vendor Response
Hello, Thank you for your glowing review! We're thrilled to be the savior of all your cloud storage problems and that you find our platform absolutely fantastic. Your satisfaction is our top priority, and we're delighted that we could provide you with a dream come true experience. We understand your eagerness to fully embrace our platform, and while we appreciate your feedback about the generous 30-day free trial, it's essential for us to ensure our users have ample time to explore and appreciate the full range of features available. Nevertheless, you can always activate your subscription before the end of the free trial directly from the billing tab of your account. Thank you for choosing pCloud, and please don't hesitate to reach out if you have any further questions or need assistance. Best, pCloud
Replied August 2023
Victoria
Consumer Services, 5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2023
Great and affordable cloud storage
As a user and customer of Pcloud Business I can say personally that I will stay and remain a customer and user of it along with recommend this platform for all your business cloud storage, file sharing/management, and file recovery business needs. especially if you want an affordable user friendly option.
PROSI like how Pcloud Business looks to the eye as a user. I like how easy I is to upload files, share files, and I love that you're u can recover them easily. I like how easy it is to use and I love that is is an affordable service as compared to other softwares that are way more expensive but offer similar services.
CONSHonestly there wasn't anything I really had an issue with or dislike with this software or company.
Vendor Response
Hello, We're delighted to hear that you have had a great experience with pCloud Business. We take pride in our user-friendly interface, making it easy for you to upload, share, and recover files effortlessly. We understand the importance of accessibility and convenience, and we're glad to provide you with an affordable option compared to other more expensive alternatives with similar services. We truly appreciate your kind words and your loyalty as a customer. Knowing that you have no issues or dislikes with our software or company is very rewarding for us. Your satisfaction is our motivation to continue delivering top-notch cloud storage, file sharing, and file recovery services for businesses. Thank you for choosing pCloud Business, and we are thrilled that you plan to remain a customer and advocate for our platform. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way. Best, pCloud
Replied August 2023
Marcus
Civil Engineering, 11-50 employees
OVERALL RATING:
1
EASE OF USE
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed July 2020
The local sync tool keeps crashing on 2 out of 3 workstations
Trying to switch away from Egnyte - due to their brain child move of using their proprietary file structure in OS X - outside of the finder (which means you cannot search for files or restore from time machine). It feels like even more pain will be coming my way, trying to deal with these guys. Worked fine the first day on my admin machine. Trying to install the client on any work station in our office proved impossible. It keeps crashing. I read that in another review and brushed it off as a laughable comment, assuming they would have that under control by now. But nope. Boy, was I wrong. This is a sad joke. Don't waste your time or money on the p-cloud.
PROSintuitive to install and set up. Keeps local files in user defined sync copy.
CONSkeeps crashing within seconds on multiple work stations. hence completely unusable. Also they have 4 support team members on staff for world wide support and you cannot get anybody on the phone or in a chat.
Reason for choosing pCloud Business
stupid mistake. Looked appealing at first...
Reasons for switching to pCloud Business
Egnyte no longer supports finder file structure in OS X
Thomas
Civic & Social Organization, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2017
Easy to use, quite easy to configure, great to use on several systems.
Access to all fotos I take with my smartphone and my camera.
PROSI use it to document the preparing of my new house and the process of moving there. So I deal mainly with fotos. Upload via smartphone or PC works great ... and fast. I can create a folder structure of my liking and change it as often as necessary. Copying and moving within the folders is no problem, neither is selecting several items , once you get the hang of it. I, too, tried the backups of dropbox and my google account, but deactivated it again. It will take space I need for other things. Installing all apps was easy on computer and smartphone. After setting everything up, i.e. automatic upload from my smartphone, defining the filetypes etc. I was set and more or less forget about it. pCloud received my fotos, I distributed them to my folders and created new ones every time I was at the house. It will be the most important documentary of the process and I am confident, that the service will be available for many years to come. Just before writing this review I went through the pCloud-structure again and discovered some music I uploaded more than half a year ago. It is playing in the background now. Nice. Having tried several cloud systems before for uploading my stuff, I found pCloud very easy and comfortable to use and will use it for the time to come or until it folds - which I hope, never happens. By the way, I am a free user, having granted the 50 GB during an introduction campaign of the service.
CONSThere is not much to dislike. The interface is simple and easy to understand, the options menu structure has few - but important - things to configure. After that, it just runs and does its thing. When getting it the first time, I was asked, what could be improved. I wanted for connecting to more cloud systems. The big five are ok, but I hoped, that pCloud being a European company would target big European providers, too. I miss especially T-Online, web.de and GMX and the access to their media centers. Maybe it is possible to participate in the development of a standardised interface to access various cloud systems. If this is not possible, I would request pCloud to have its service added to suppliers of cloud connecting software. The German website show clearly, that it was translated from the English site with its share of expression and grammar mistakes. As pCloud is a swiss company, this is somewhat weird. But it is not unreadable or subject for misunderstandings of the service. You can't do anything wrong when following German instructions. The pricing is ok, the free account quite generous and options to upgrade are quite tempting.
Vendor Response
Hi Thomas, Thank you a lot for your review. As for the mobile providers, that's a perfect idea. We already work with some in other EU countries, maybe soon in Germany as well.
Replied September 2017
Michael
Entertainment, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Crypto folder
pCloud worked for us. What's really cool is that they sell lifetime plans for a great price. If you don't need that you can use it for free though and even use your Facebook to open account. Every plan is cheaper than you'll find it anywhere else. pCloud shows your storage data in a chart so it's easy to keep up with how much space is used or free and what's in there. I like the amount of settings and how much control I have over everything. There's even a super secure option that nobody except the account holder can get to- the crypto folder.
CONSWhen I touch the attatch file icon on email or text message there's no shortcut or preview of pcloud files like there is for all the others. It'd be cool if they fixed that and got features to the same level too.
Vendor Response
Hello, Thank you for your review on pCloud's Crypto folder feature. We're delighted that pCloud has worked well for you, and you appreciate the option to purchase lifetime plans at a great price. Our goal is to offer flexible plans that suit your needs, and we're pleased to provide a free option as well. We take pride in offering competitive pricing compared to other cloud storage providers. We're glad that you find the storage data chart helpful for keeping track of your space usage. Our aim is to provide you with a user-friendly interface that allows you to control your settings with ease. We appreciate your feedback regarding the attachment icon on email or text messages. We'll take note of this suggestion to improve our features and provide you with an even better experience. If you have any further comments or questions, feel free to reach out. We're here to continue delivering top-notch service and features to meet your needs. Best regards, pCloud
Replied August 2023
Edo
Building Materials, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
FUNCTIONALITY
4
Reviewed April 2017
pCloud - one cloud sollution that have something extra
1st rule of backup - to have a 3 copy on diferent medias and in different palces. Until recent that wasn't a problem (DVD, USB sticks, portable HDs) but today we are bombarded with digital products, medias and contents. For example, new AAA games have usually more than 20 Gb. Smartphone camera can shoot a photo of 2+ Mb or 1080p video without any problem, and next generations of smartphones push this boundaries more forward. Digital creators give freely most of their work and every year quantities/quality is also moving forward. Internet speed is also moving forward making more material downloadable and so on. Question is: where You can make a backup of so much data? Cheap DVDs - too small but sometimes usefull, BlueRay Disc - slightly too expensive, USB - sometimes they stop working, portable HDs - perfect but expensive, have tendencies to multiply. Other problem is where to store them? People usually store them all in same drawer or closet. And that is also a problem. So what backup mix can be used? I personaly prefer DVD - cloud - cloud. Looking for some cloud with so needed space I arrived to pCloud. There are different subsription plans: - free with 20 Gb (that is nice start) but sometimes there are promotions so You can start with 50 Gb (nicer), - premium with 500 Gb (we are geting serious) - premium plus with 2 Tb (that is very serious). I would sugest to take full year plan as it's ussually 20 % cheaper than monthly. In business version there are some interesting features. Most interesting to me are: - posibility to create diferent teams in same company but with different permisions so that data are not muliplies with several foldres for several users. - multilayered date-related backup so it's possible to rool back a file version from some time ago that was overwriten or lost, - activity log for all files, - team instant messaging. Work with pCloud, until now, was perfect, no flaws and I can suggest this cloud service to other possible users.
PROSSimple to use, storage capacity, multilayered backup, team permisions...
CONSAs citizen of EU I would like that my data is stored outside US. More customization would be nice. Cloud encription is extra charged???For a server on US soil?
Vendor Response
Hi Edo, Thank you for your comments and the recommendations. We're happy that you would recommend us to others. Can you please share as well how can we increase the Value of our product for you? What functionalities would you like to see developed? Thank you in advance
Replied September 2017
Liliana Sofia
Marketing and Advertising, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
The cloud storage paradise I always dreamed of!
The security and privacy it provides are aspects that stand out in a special way. End-to-end encryption ensures that my data is always protected, giving me peace of mind and absolute confidence in the integrity of my business information.
PROSI cannot contain my excitement as I talk about how much this service has impressed me. I must say that what I liked the most about this platform is its unlimited cloud storage capacity. I had never before found a cloud solution that allowed me to have so many files, documents and resources at my disposal. I can say without a doubt that my productivity has skyrocketed to new levels.
CONSIf I have to point something out, it would be great to have some additional advanced features. I understand that this platform is focused on offering a seamless cloud storage and collaboration experience, but if there were some additional features for data analysis or integration with other business tools, that would be absolute perfection.
Vendor Response
Hello, We are delighted to hear that our unlimited cloud storage capacity has impressed you and enhanced your productivity. It's our goal to provide ample space for all your files, documents, and resources, ensuring easy accessibility and organization. We appreciate your feedback regarding additional advanced features. While our primary focus is on delivering a seamless cloud storage and collaboration experience, we understand the importance of expanding our feature set to cater to diverse user needs. We are continuously working on enhancing our platform and will take your suggestion into consideration for future updates. We are thrilled that our security measures, including end-to-end encryption, have provided you with peace of mind and confidence in the protection of your business information. Maintaining the privacy and integrity of your data is of utmost importance to us. If you have any further suggestions or questions, please feel free to reach out to us. Best, pCloud
Replied July 2023
Alba
Animation, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Very good online file storage and backup software.
Perfect overalls,I m satisfied with the service of pcloud business. My files are secure.
PROSI like using pcloud business because I manage to save my Heavy documents online without risk of losing them. Very easy to use and accessible to all.
CONSThere is a synchronization problem and the connection to the platform takes longer than. Wich make the software less pleasant. Otherwise very good software.
Vendor Response
Hello, Thank you for your feedback and for choosing to use pCloud Business, we are glad that you find it helpful. We apologize for the inconvenience caused by the synchronization issue that you are experiencing. Could you contact us at support@pcloud.com, we would like to assist you and solve the issue as soon as possible! Thank you again for your feedback. Best, pCloud
Replied February 2023
Alysha
Consumer Electronics, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Easy and Convenient Way to Back Up Your Files
My favourite feature of pCloud is the ability to sync and share files between devices. My team is very happy with Pcloud Business basically for file storage. You can access the service from anywhere, and there are plenty of features making it a direct competitor to Google drive, one drive and dropbox.
CONSThe pCloud interface isn't the prettiest. It's basically just a list of folders, and it doesn't seem to offer any sort of organizational tools.
Mohammed
Online Media, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed March 2019
The Best Cloud Storage Service
pCloud helps me to share files with my co-workers and clients easily. As a freelance video editor, I can easily create and share large video files easily with my clients.
PROSpCloud is my primary cloud storage service I use to save images, files, and videos. pCloud is the only popular cloud storage service that offers a lifetime plan for users that comes with 500GB and 2TB space for the lifetime. Also, I like pCloud Virtual Hard drive that installs on my computer but doesn't take any space.
CONSpCloud Android App is really bad and it always crashes. Always their customer support is really bad. Sometimes they take 3 days to reply.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2019
pCloud, a balanced storage service.
Despite some mishaps, pCloud works correctly on most devices that I have installed and has been a powerful tool for out organization to have everything stored in the cloud, even when we share safely with our customers.
PROSthe desktop application works correctly , and it has an attractive design in the cloud, it is fast and it levels your bandwidth very well when it keeps synchronizing.
CONSI did not like your support team, since I presented some problems with several users in the organization, we went to make a report but the response time was not pleasant and when it was obtained they did not meet the needs of the organization.
Pablo
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2021
The worst shopping experience I've had on Appsumo
They have all kinds of integrations with lots of apps
CONSThe day they launched at $ 49 I asked a question that they never answered and when they did, I didn't even know why, the offer was no longer available. Finally, blackfriday came, and they came back with a price of almost triple the initial value. In their response they said that they offered 2TB more for $ 249 and when I visited their website they said it was € 349, about $ 394. I convinced myself that it was an upgrade offer only for Appsumo buyers, so I was encouraged to buy, but to my surprise, they actually offered me to upgrade, but when I clicked it took me back to the € 349 offer. I wrote an email 2 days ago to support@pcloud.com and I still have not received a response, I tried the service, and although I do not need exceptional speed either, I wanted to buy it because of the number of integrations they have, but I already have Icedrive that I buy in Appsumo and that comparing speeds neither has anything to envy the other. If this has been my experience to try to buy, I do not want to imagine the relationship that I could have with them in a lifetime agreement asking for some support, I do not recommend it.
Mohammed
Mechanical or Industrial Engineering, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Absolutely amazing
Simple and easy to use. Worth every penny. And always has discounts on.
PROSIt is easy to use since you install it and it is a virtual drive that syncs instantly to the cloud which I love.
CONSNothing apart from the fact I got signed out a few times but that isn't really an issue so it's still a 10/10 from me.
Reasons for switching to pCloud Business
Needed something that synced quicker
Michael
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2017
Nice, easy to use and fast cloud storage solution
easy and fast cloudstorage
PROSonline harddrive, so pcloud doesn't need to use storage space on your devices streaming video and audio, don't need to download the complete file to start rewind facility
CONSservers are in the US. I would expect that for a Swiss based company, the data is stored in the EU crypto functionailty is extra charged
Vendor Response
Hi Michael. Thank you for your honest review. If you want, we can discuss whats bothering you in an email communication. For the moment I can say that Crypto being charged extra is a business decision - we consider it a separate product which adds an extra layer of security to our already secured servers. Being the best encrypting solution on the market, it can be considered as an extra feature, same as the one which we are ready to launch - the extended file history, back to xxx-days in the past.
Replied October 2017
Don
Verified reviewer
Wireless, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2019
A better file sync/sharing alternative for creative folks
Love the media player that allows you to play your music and video files right from within the app. When you share files it lets the recipient play the files without downloading which is great for musicians. Love that the app backs up your mobile devices media files too. The price point is very fair for the amount of storage you get and they have a lifetime option as well.
CONSI do wish the media player saved your spot when you close and open the file. It starts from the beginning whenever you close and reopen the file.
Ron
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2019
Pcloud is not a good alternative for DropBox
I haven't realized any. In fact the software itself is very aggrivating.
PROSI bought Pcloud as a Dropbox alternative. It did install fine on each machine. That's about what I can say about it.
CONSIt didn't sync correctly, I couldn't get some of the other features to work and the company keeps bugging me over Facebook. Also support / sales is overseas so concerns don't get addressed anything close to immediately, you have to go to bed, wake up, and see you've been answered overnight.
Reasons for switching to pCloud Business
Business reasons - cost.
Anonymous
1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2022
Unlimited cloud storage
Unlike many top players, you get unlimited space. Sure most of us probably don't need more than 1TB, but when it comes to store photo and 4K video unlimited is what you need. You can also share files publicly, under the traffic limit of 10TB.
CONSSometimes the network might be a bit slow, and uploading large files can take time. The web app has some glitches and sometimes you need to reload the page. The PC app is much better so be sure to have it installed.