All SyncBackPro Reviews
1-25 of 112 Reviews
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Adam
Verified reviewer
Packaging and Containers, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2018
Full-featured backup software with simple user interface
I use SyncBackPro on a daily basis to backup network drives and folders and I haven't had any issues with the software. Once I have setup a backup profile I can pretty much forget about it and feel confident that all of my data is being backed up, and if I ever need to make a change to a profile it's really easy to modify the profile with the changes I need.
PROSThe thing I like most about SyncBackPro is that it is easy to use and it provides a variety of features that can be utilized by any user.
CONSThere's not really anything I dislike about SyncBackPro, it offers all of the features I need and it has a simple user interface that is easy to use.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2019
Excellent backup and sync tool
I've been using SyncBackPro for years. They have a variety of versions, including a free one. If you need more features, such as backing up to OneDrive for Business, you'll need to move into a paid version. This software makes it very easy to schedule syncing or backing up to another drive (even external drives) as well as to online storage sites. People forget to do backups, so automating this is key. There is a tremendous amount of versatility in how you configure the software, for example just copying to another locations, or keeping two folders in sync. Give the free version a try to test it out.
CONSJust carefully look at and review options to make sure you are making the best choice for your backup or sync.
Terry
Medical Practice, 1 employee
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed January 2020
Customer support s***ks!
It is terrible! Customer service is abysmal. I do not have time to mess around with setting the program's sync profile. It will not recognize the code sent by Microsoft to verify the setup for OneDrive. Consequently, I cannot fully evaluate the program. You must submit requests through email rather than chat or speak with a real person for assistance. Being a solo businessness owner, I do not have the office time to be administrator of a computer and run my business.
PROSBecause of their horrible customer service, I cannot comment. I sincerely wish I could because what I have read and see, it appears to be very user friendly.
CONSBecause of their horrible customer service, I cannot comment.
Reason for choosing SyncBackPro
Highly recommended by a friend. They have obviously had better luck with the product than I have had.
Vendor Response
Hi, I'm sorry you had a bad experience but I'm confused as your last response to us was: "Thank you for your help. The program appears to be working fine now. I will have to run the full profile once to back everything up to be certain." That was on 11th January. If you are still having problems you can reply to the ticket or email us again and we'd be happy to help. Thanks
Replied January 2020
Anonymous
51-200 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed November 2018
used to be my goto syncing option
After researching and testing lots of different syncing solutions, SyncBackPro was easily my favorite, had the right mix of source and destination options, backup/mirror/sync type operations, and automating was doable. I think I really only quit using it when Dropbox came out and I completely changed how and what i synced up. For work network vs local folder, FTP and remote files, SyncBack basically did everything I needed. Now i just don't bother syncing most of that, I have my local stuff backed up to Dropbox or other cloud syncing services, automatic and near real-time. If the system has it available, i'll use rsync and a cron job. I will still use SyncBack for anything that doesn't fit those use cases because it really does have all the functionality you need for either direct backups, mirroring folders between two locations, excluding some file types, pretty much anything you can think of.
PROSgreat defaults, and ability to tweak for different kinds of syncing easy to install, didn't get in the way
CONSi think i had some issues between the free and pro, they switched something between times i used it and a free feature was no longer available, so i had to upgrade to pro it was 'another' program to run, kind of clunky using windows task manager + permissions to get it to work smoothly
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Syncback pro is really great program lets you configure several profiles for different purpouse
it`s a really great product it has allowed me to keep only one user and so I can control who access to it, can configure several profiles and lets me have different schedule per each one, my files are safe since they can be share encrypted.
PROSSyncback pro helps me synchronize my files in a safe way and they can be encrypted, so it gives me security for them, helps control each profile and tasks can be schedule, its great and avoids to have many users instead there is only one
CONSsome features should be more intuitive and I would like to set 2 different IP at the time so when we switch to DRC would be easier
Matthew
Translation and Localization, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
It just works
Every time I've contacted customer support, the issue has been resolved immediately.
PROSIt has everything I need. Compression, encryption, versioning, SFTP through custom ports, incremental backup, scheduled backup, easy to use.
CONSEvery feature that I need is in the product and works correctly.
Jean Jacques
Non-Profit Organization Management, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
A powerful backup tool
I use SyncBack Pro primarily to backup my PC's data onto personal NAS'
PROSscheduling flexibility, powerful synchronization parameters, constant improvements to take into account new technologies, very affordable price
CONSso far nothing, as use a limited set of features
Jt
Management Consulting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Great, Flexible, Dependable Backup Software!
Customization, Flexibility, Dependability, and Customer Support.
CONSInitial setup and configuration is challenging with so many options and settings.
Reason for choosing SyncBackPro
Customization, Flexibility, Dependability, and Customer Support.
Len
Insurance, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Great Backup Product
Great. And the tech support rep, Swapna Naraharisetty, returns email fixes quickly.
PROSThe features and reliability and backup notification if there is some failure.
CONSNothing really. It's very easy to use and intuitive.
Nicolas
Verified reviewer
Media Production, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2022
The swiss knife
Thanks to SyncBackPro, every night there're many To of pictures and videos who are synchronize from our NAS to our Cloud storage solutions. And we're also using SyncBackPro to backup our archives.
PROSThe pro version is usefull for all task related to data management : backup, synchronize and mirroring. It can be apply on an hard drive or just on one or more directories. It's easy to setup, to schedule and to monitor.
CONSI can't find how to print reports directly from the software, it's possible from the browser where the report is shown.
Reasons for switching to SyncBackPro
For the Cloud backups
Laura
Research, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
SyncBack Pro: a lean, simple, highly effective backup solution
SyncBack allows me to know with complete confidence that my files are safely backed up in a form that I can easily access and easily check for completeness. I really like the simplicity and accessibility of SyncBack. It's so easy for me to run a backup manually each day, and check it for completeness when it's done. I have a couple of different profiles to serve different purposes and this gives me complete control over the resources used.
PROSI've been using SyncBack for years because it offers a lean, efficient, simple and straightforward way to automate backup of my files by just copying them to another location. Other backup programs may have more sophisticated features, but having tried several of them, I much prefer SyncBack for its simplicity, ease of use, and clarity.
CONSNothing is missing -- SyncBack offers plenty of flexibility and power.
Reasons for switching to SyncBackPro
I prefer the simplicity and accessibility of SyncBack. It's so easy for me to run a backup manually each day, and check it for completeness when it's done. Acronis TrueImage was much more complex and automated and also much more opaque, and I disliked that.
Carl
Computer Hardware, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Excellent product
I do daily backups to another drive and weekly backups to Google Drive, as well as daily backup of Android SD card and internal memory (like Camera pictures sometimes get saved internally by accident). Works great!
PROSEase of use, easy to also set-up versionning, preview the results and schedule. Syncing to Google Drive was easy.Also great that it can backup MTP devices too like Android! (and toss a warning if the phone isn't plugged in)
CONSOnly thing I can think of, can't figure out how to send desktop notifications if "profile hasn't been ran since x days" (also, should allow exceptions per profile. My Android SD card isn't as critical, just Music). Should be present somewhere, I missed it ?
Reasons for switching to SyncBackPro
Two words: Google Drive
Rafael
Higher Education, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Essential tool to keep me moving
High powered but also easy to use and customize. Also easy to set up on new machines.
PROSThe sync features are essential for my workflow and lifestyle. I use SyncBack to sync computers at work and at home. SyncBack keeps the computers effectively identical in terms of usefulness, with years of files and emails readily available wherever I am. This is especially important because I use a local email client (Thunderbird) and have many GB of email stored locally. SyncBack keeps it all sync’d. As a result I can run and bike to work without lugging a device!
CONSNo complaints whatsoever………………….."?………..
Russell
Business Supplies and Equipment, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Excellent software for an excellent price
Very happy with the product and service.
PROSI've been using SyncBack for over 10 years now, it has never failed once in that time. We use it to backup various servers and shares and most recently to sync a website. The software is very easy to use, the user interface is a dream - a lot of thought has gone into making the wizards straight-forward and easy to use. I like the Easy mode and Expert mode to hide settings unless you need them.
CONSNone. Not often you can say that about a piece of software!
Panagiotis
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Relyable and full featured!
Very satisfied. We recomend it to all clients, it is our basic backup tool. We do IT support as outsourcing providers and have installed it to morethan 50 clients over the last 4 years
PROSWe rate 1. versioning, 2. backup to Cloud and to destinations with credentials other than the ones of the Server and 3. notifications as very significant features.
CONSWe have documented the options we use to make it easier for our technicians to configure, as there are quite many options
Reasons for switching to SyncBackPro
More significant features, very reliable
Manlio
Design, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
One of the best software to backup or mirror data I have ever used
When I started use of SyncBack I found peace of mind. The program has a great possibility to be tuned to your needs and works always.
CONSThe configuration job is not always simple
Reasons for switching to SyncBackPro
It was not so flexible and having often errors or stucks
Mitchell
Legal Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2021
An essential program
In the legal profession, lawyers are required to have reliable, safe and secure backups. To backup everything manually is time consuming and fraught with possible errors. Some backup programs will overwrite newer versions of files with older versions, which can be a disaster. SyncBackPro makes the backup process easy and secure. It is fast, reliable, and backs up perfectly. It's one of a few programs I couldn't do without.
PROSThe product is easy to use, reliable, and beats anything similar in the market.
CONSNone noted. I have no negative comments.
Hie Ling
Civil Engineering, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2022
Simple and good backup software
The interface is very easy to use and all the features you need are there. We use syncback for automated backups daily, so we have peace of mind without having to add another task in our workload. We have daily backups, weekly backups across our network.
CONSNothing at all is wrong with this software. I have no complaints.
Mark
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Satisfied Customer
Great Product, easy to use, reliable results
PROSEase of Use, Low Cost, no more to say here
CONSN/A, I don't have anything else to add here
John
Music, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Using SyncBackPro to backup music production
I am very conscious of the fact that my music is digital and can disappear instantly. SyncbackPro has made me feel more secure.
PROSIf you don't get into the advanced sections (expert mode) it is very easy to implement. It does not disrupt my flow. I can look at detailed logs of the backup anytime to see what is actually being saved.
CONSI can't think of any features that are missing. It does what I need it to do.
Reason for choosing SyncBackPro
It looked like it was more complete and had a reasonable price.
Morgan
Internet, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Outstanding Customer Support
We recently encountered an obscure bug in a new version of the product. Customer support was extremely responsive and, once they identified the issue, they even pushed a new version with a patch specifically to address our issue. Impressive!
CONSI don't really have any concerns. We even had a good workaround for the bug we discovered while waiting for a resolution.
Mark
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great Product and very reasonably priced
I think it is a great product and I have been using it for over 10 years
PROSThe product is easy to use and really does a great job
CONSUnder expert some of the decisions or questions need to be better worded.
Marina
Verified reviewer
Government Administration, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2019
Full-featured backup app
it is easy to install and use and it provides plenty of features, gives details if any of my profiles fails and i can backup network folders and disks!
CONSnot really anything I dislike about SyncBackPro, it offers all of the features I need
walter
Performing Arts, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
user friendly
I have 15 cloud disks and SB helps me to have all these places organized.
PROScomplex profiles setup for running to avoid loss of data
CONShelp file difficult to understand. not friendly tools to make the setting easier.
Vincent
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Efficient--Easy to Use--Accurate
Amazingly fast and accurate.
PROSVery Fast and Accurate--Can recover data without having to do a complete restore
CONSi COULD NOT FIND ANY DEFECTS IN THIS SOFTWARE