My clients found the software easy to use and did not experience glitches with the system. I loved the accessibility to help. Questions are answered promptly and satisfactorily.

This software is very straightforward and easy to use. The staff are very responsive to my questions.

I would like for it to be available on android.

Excellent

Fitli is ideal for a small dance studio that needs to hold down costs. Does all the essential basics: class scheduling, packages, appointments, blocking out studio rentals, sales reports, class histories for students. Customer service has been superb. They have added some important features, like the ability to associate accounts with more than one person, like for a familiy. And they definitely have features I haven't even used yet.

It's a little more challenging to use when I need to go back in time to record payments or catch up records, but I've learned workarounds for most of these issues. Would be nice to have an android app as well as the iPhone app.

Overall, a great and easy system. I would recommend.

My favorite feature was the customer service. They were fast and efficient.

The lack of having an app was to use was kind of a bummer about the software. Also sometimes the sign in process for customers was not always working. I never figured out if it was user error/confusion or the system

Excellent experience. Everyone Has been super helpful

Appointment scheduling for yoga classes is very good

App is not compatible with android users.

Phenomenal customer service. I can’t say enough about the professionalism and down to earth nature of this awesome team at Fitli! Definitely a team that is open to change, willing to listen and accountable to their standards. A rarity in business today. Fitli is HIGHLY RECOMMENDED!!

Easy to set up & navigate A1 Support!!! Clients found the software easy to use Option to be rated built into the software

Would like Quickbooks integration or additional payment options other than Braintree.

I have had nothing but excellent customer service. Any problem I encounter, I get responses quickly and efficiently. [SENSITIVE CONTENT] has also reached out personally on many occasions. I have also given suggestions for improvements that have been implemented.

I think as a sole employee of a company you are always looking for ways t be economical. This app has saved me countless hours and is affordable for my small business.

There are some features I wish the app had , such as the ability to purchase more than one item at a time. and the ability to add and remove relationships and make them active or inactive as needed by the admins.

The ease of transitioning my business and client base over from another software platform was key as well as overall ease of use. Fitli offers very responsive & amazing customer service every step of the way.

I can’t say anything negative about the software or company.

It has been wonderful. After my initial trial I did switch to another software to try to save money but ended up returning to fitli because of their customer service. If you have a question or issue they respond quickly and are helpful. They listen to their customers and work hard to create or fix features based on feedback.

The service cannot be beat. From the beginning fitli provides a 45 minute intro to their product so that you can see firsthand whether their software works for your business. They are incredibly responsive via chat and email when I have a question and additionally are helpful and patient.

I sometimes have a difficult time navigating the software, specifically the personal, professional and business profiles are too much for me. Admittedly, the capabilities may be beyond my needs at the moment (and probably my expertise!)

Your customer service is TOP RATED. The response for every issue I had was address. The software is a bit clumsy and I spent a lot of time getting customers on board and schooled on how to get access to a desired class.

Support is VERY ACCESSIBLE. Worked well with Zoom

Getting customers on the platform is not intuitive Asking for a credit card so early in the process can be off-putting

I would and have highly recommend Fitli, my experience has been nothing but great!

The Fitli software is super easy to use. I used to use another brand that was ridiculously complicated. Fitli is super easy to set up and their customer service is amazing. Both of these things are super important to me.

There are no cons. I love Fitli, they have been great for me in all ways!

The customer service is amazing. They are a small support team, so you know who will answer your questions. They are speedy in their responses, and give very thorough and clear answers. They are very open to learning your company needs and do everything they can to help you problem solve issues. The pricing structure is very reasonable for what you get. While there is certainly room for improvement on certain features (which they are constantly working to add and improve on), the format is clean and easy to use and find things. This is a pretty basic software, but I think the majority of business owners would benefit from using Fitli as long as they don't need something super complicated. Plus, as stated, they have been improving and adding more features... I believe it worth checking out if you thinking of switching!

There are a few items we asked to add or improve, and many items the Fitli team has already added or fixed. It's a process to prioritize requests, so we understand that as a new and smaller company improvements will take time. Plus, their customer service is so great, (and even though it can be a bit frustrating for us admin) it is worth the wait to see what improvements are up and coming. I know that for our customers it has been a good transition from MindBody (where we were before), but there are lots of requests for Android app (which they are working on). It is a bit confusing to some users at times, but we've been able to help resolve questions pretty quickly.

Fantastic customer service. When I was trying to decide what to use for my payments and scheduling for my business - they spent time with me in any way I needed. With a demo, follow up questions, etc. Theyre always happy to help and never make you feel like you’re a bother.

This software helps me organize my business scheduling, packages for my clients, easy payment processes and the reporting and promotions features are easy and useful.

I can’t say there’s much I don’t like, honestly.

Best company I have worked with by far. The staff and owner are excellent people who really try to give you too value for minimum price. Companies like this are very rare.

User friendly. Easy to set up and even easier for client access. Great way of accounting for and charging for sessions that gives more control and capability to the client while still protecting the trainer from fraud.

No cons in my experience. Every part of the software was set up to be highly competitive at a low out of pocket cost.

fitli takes so much stress off my life. I don't need to worry about booking clients, processing payments or managing wait lists. Any request I make gets added to the list of updates. I don't know how many clients fitli manages, but I often feel like I am one of only a handful. I am so grateful for their kindness and attentiveness to ensuring that my business prospers through the support of their software.

fitli had me up and running within an hour - that was incredible. No complicated back-end setup, no processing wait times, no complicated procedures. I asked a few questions, agreed to an overview and within 24 hours my website was fully functional and ready for booking., with a no-negotiating-needed free trial. The customer service is exceptional. They not only offer online chats, e-mail correspondence and phone conversations but they also make themselves available to respond to each request, sometimes even in the "off" hours. They are kind, prompt and even, at times, hilarious - because we all need a little hilarity in our lives.

The business is building, so they haven't figured out everything just yet. While there is a long list of "coming soon" updates, they absolutely prioritize big, unforeseen issues and work quickly to resolve anything that will impede one's business. No Android app is available but the iPhone app is pretty useless for back-end users, so it's not a big deal.

Outstanding. So user friendly, personable, kind, cooperative.

I appreciate this software especially when it's time to pay taxes and figure out how much income I earned. It is so easy. There aren't multiple layers of information, it is intuitive, and not far more than what I need.

I don't like all the recent notifications. I don't need to be reminded in advance of classes, or asked if I need help every time I login.

I work with Fitli for over 1.5 years now, and a big fan. Fitli is a very user friendly software for both clients and business owner.

Fitli is a wonderful software solution for a small business like mine. Amazing customer services, very professional and responsive.

There is nothing that I like less about the software, I just think there are some features that need to be added, such as emails to clients, online waivers and other online forms to share with clients, and some more...

My experience with the Fitli team has always been great. I find the software a great help and value for a small studio.

The price is fair and the software is fairly easy to learn and use.

The reports could be better. I would like to have a report that shows what the client paid for and each visit that was applied to the package. Also a report of all the client packages that are about to expire would be helpful.

I think the best part about this software is that it has allowed me to start my business without breaking the bank. I am a new small studio and a new business owner so I was worried about making the wrong decision when it came to software. Fitli is very user friendly, and the costumer support is amazing, I met with [SENSITIVE CONTENT HIDDEN] a couple of times to get everything set up and he was extremely helpful in answering questions and making sure everything got done correctly. Their team is great, and I am so happy to support them. They are always working on new features so if there is something you aren't able to do right now it will most likely be something they create in the future! I am currently just teaching on my own right now, but am hoping to take on another teacher soon and this software will allow me to set up payroll!

I have only been using it for about 2 month consistently, I haven't found too many road blocks, but I have not used all of the features yet. I will leave a updated review as time goes on!

Best customer service always quick to respond

It is very easy to use and very clean. The customer serive is the best which really keeps us using fitli

I find it a little annoying if a client had to change time which is often that we have to cancel their sesison and reschedule it instead of just going in and editing the time

Using Fitli to manage my yoga business saves me a lot of time and the Fitli team is extremely responsive and open to feedback.

This was the most affordable yoga booking service I could find with the right amount of features.

Fitli is not able to generate the type of monthly financial report I need to send to the company from which I rent space.

Ive been through 6-8 booking softwares before I met Fitli, I was skeptical at first, I went through hell with the past softwares and lost control of and clients. With Fitli, I managed to control my clients and "book and pay" on the spot, From summer 2017 to summer 2018, I have doubled revenue from a low single digit to a double digit monthly income! This could not have been done without the easy access of FITLI. Parents love it, and so do we!!

User-Friendly mobile app! Parents love it

Nothing bad to say here, everything about this software is great

Great

It allows me to utilize my time for my teaching talents.

The rescheduling is confusing. Also, scheduling through the phone app has been confusing for clients.

Our Yoga Studio adopted Fitli at the end of December. We previously had used MindBody and that was a fiasco. It took us about two weeks to get going and during that time customer service, John Cline and Dan Jenner, were literally with us every step of the way. Every time we had a concern or a question, they answered it within minutes, most times with a phone call. And if we needed something that wasn't an option yet, they worked hard to either get us a workaround or added it for everyone to use. A lot of the missing items that we asked for have already been added to the Fitli software. The software is very user friendly for us and our clients. We are a very small studio and we wanted a software company that was up and coming and willing to work with us. We could not have found anyone better suited to us than Fitli. And we send many, many thanks to John and Dan for helping us along the way. Don't hesitate to try Fitli. You will not be disappointed.

Easy to use, has 99% of the items we were looking for, book and pay, classes, packages, descriptions, reports, etc.

There is nothing I dislike about the software.

It allows me to easily manage my business from various platforms at anytime.

Wish the app had more updated features and could be more personalized to each company.

Customer service is outstanding. I feel the software is easy to you, and my customers feel the same.

Would like it to integrate with Quickbooks.