Overall rating
4.76 / 5 stars
AUTOsist is a cloud-based fleet maintenance management solution for businesses of all sizes and types. Key features include maintenance tracking and reminders, inspection checklists, fuel tracking, records management and reporting.
AUTOsist includes dedicated service areas to track service and maintenance records as well as fill ups. Receipts can be attached to monitor budget and mileage. Managers can assign users to vehicles and other assets with permission control. Recurring reminders can be set up for important tasks by mileage and date with the ability for multiple users to get notifications.
The system is able to store important records like insurance info, registration and more, and custom notes and images can be attached. Users can sort records by date, mileage, cost, or shop name as well as search by keyword.
AUTOsist offers reporting and analytics over metrics such as spend amount which pulls from receipt records. Data can be exported to an Excel file with custom fields, and images can be backed up in ZIP files.
Multiple devices
Service home
Reminders home
Inspections
Fuel tracker
Overall rating
4.76 / 5 stars
Filters:
Showing 1 - 20 of 55 reviews
May 2018
James from Red Rock Magic Trolley
Company Size: 11-50 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
4 of 5
May 2018
Zaraine has been great to work with the product is very simple to use and Easy on-the-go access.
Pros
What I like most is the product has a mobile app. Vehicles are easy to access and maintain. While having the ability to transfer vehicles that are being sold. The reminders about registration and insurance due on multiple Vehicles is a huge Time Saver. Reporting is easy so overall we are extremely pleased.
Cons
What I like least is there is no tablet app. No default capitalization. All data is wiped if you change vehicle types while you're entering a new vehicle. I would much rather be able to enter the dates rather than using the drop-down and choosing dates from the multiple months because when you're trying to get your data entered to begin with it's a huge pain.
Response from AUTOsist of AUTOsist
Replied May 2018
Thank you so much for your review! We actually just launched the tablet version for iPads, and Android is coming very soon. Make sure you upgrade to Version 5 on the mobile app if your using iOS devices as it was just launched. There is default capitalization in the new app as well. For the vehicle type, we will see if we can fix that issue. It should not remove the year, make, model etc if you change the type so we will get that fixed. We will also see if there is an easier way to get the date field. Thanks again!
October 2018
Cory from Nu Look Home Design
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
October 2018
Best Fleet Self-Tracking Software!
Phenomenal functionality in all aspects: Reminders, maintenance, fuel tracking, everything across the board. They're happy to hear constructive criticism and suggestions as well as praise. I'd recommend this to families and businesses alike for anything from budgeting to full scale fleet management.
Pros
The fact that our company can manage the fleet internally without overpaying a corporate company tons of money to handle the same functions.
Cons
Literally every con that I would have, we've worked through together either on the phone or via email. VERY active customer support.
June 2017
Weston from Narrow Gate Foundation
Company Size: 11-50 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
June 2017
5 stars across the board
Pros
The functionality of this software is practical and convenient. It does everything I need it to. I love the ability to manage my fleet of vehicles in a single organized system. The service tracking, maintenance reminders, and document access makes this system an efficient way to keep things running smoothly.
In addition to a quality product, the customer service is unparalleled. Response time is nearly immediate to any questions or concerns, and the management team is constantly seeking input from users. It is nice to feel as if you are part of the development in the product which you are using.
Cons
As of right now, the ability to use the software offline is not available which would be a major turn off if I didn't know that they are making offline use available in the near future.
The only things I could say I like least about this software are things which the developers have publicly stated they are implementing this year. Offline use, inspections, etc. This is truly a great product.
May 2018
Kelly from Steve's Sanitation, Inc.
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
May 2018
Autosist is exactly what our company needed to help with our maintenance.
We are able to track our preventative maintenance to make sure trucks are serviced on regular intervals. Being able to search old records is a huge positive. I no longer have to dig through paper records to find a service record.
Pros
When the software is used on a daily basis, it sends us reminders about preventative maintenance. This is extremely important for us on our spare trucks as those are driven by multiple people and no 1 person is responsible for that truck. The way you can use the software to let the shop know of problems with the truck when they are noticed is great. This gives the maintenance shop a heads up that they will have to address it. They don't find out when the truck comes in. Autosist will build inspections to your specs. Their customer service is great. If you have a question, you talk to a person. You don't have to deal with an automated system.
Cons
The only thing I feel Autosist is missing is the ability to track inventory. Other than that, I have no complaints.
December 2016
Scott from Springfield Township
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
December 2016
Excellent for Fleet Managers
We have over 200 pieces of equipment to manage in our fleet. We were using two different sites to manage our costs & when our P.Ms were due which cost much more. A friend told me about AUTOsist so we tried it. Being able to use the site from a desktop to a mobile device is extremely helpful. The customer support is amazing. The site continues to add more & more features that are a great help. I highly recommend the site to anyone who has 1 vehicle to Fleet Managers who have hundreds.
Pros
Being able to add photos of invoices & other records.
Cons
Seems to run a little slow.
February 2019
Shawn from Little Flock Police Dept.
Company Size: 2-10 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
February 2019
Awesome app
I have no issues with the software and it’s awesone.
Pros
Very easy to use and customer support is very helpful and can get ahold of them anytime.
Cons
A few fields I wish could be changed or added.
December 2016
Nick from JACO Limousine & Transportation
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
December 2016
GEM! Most simple, efficient, cost-effective, fleet management app we found! Outstanding support!
Experience: JACO limousine & Transportation - Louisville/KY & Knoxville/TN - with 2 locations and vehicles spread out across the region, we struggled to get keep current with issues and updates as they were reported because, like most in our industry, we had a paper filing system and operated out of excel. It was extremely inefficient and time-consuming because the there was no good way to run reports and keep up with photo records out of excel. We used several systems and applications to keep up with records and it was a MESS because the systems didn't integrate. As operations manager, I coordinated with dozens of industry partners and was unable to find an easy to use/frequently update, cost effective system that was iPhone/Android/desktop capable and could produce the reports I needed. That all changed when I found the AUTOsist app. It is truly a GEM. As it is today, it does EVERYTHING that we need it to do, and their development team is adding new functionality frequently. This is the app to watch in 2017! I strongly encourage anyone that owns vehicles, from 1 vehicle to a fleet of 30 like ours, to greater to download the app see for yourself! I stand behind AUTOsist and you will be thrilled! Nick Lopez | Operations Manager | jacolimo.com | nick@jacolimo.com
May 2017
Vera from Maspeth Welding Inc.
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
4 of 5
Functionality
4 of 5
May 2017
Very simple and user friendly platform. Easy to use and perfect for our company fleet!
Pros
We love this product because it is easy to use with all the right inputs and some optional fields as e extras. I love that we can manage a fleet with over 50 vehicles and easily access information to each, upload critical documents and set reminders for servicing and maintenance. Customer service is amazing- very friendly and helpful. They are also open to comments and suggestions for improvement!
Cons
I would like more optional fields to input notes for other things more specific to what our company needs. The platform however is perfect for our needs and there are enough options to play with and use for fleet specific information. It would also be nice to be able to run different kinds of reports for just one vehicle or a filter of specific vehicles and not just export all data to excel.
January 2018
Brian from Ohiotwp road department
Company Size: 2-10 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
4 of 5
Customer support
5 of 5
Functionality
5 of 5
January 2018
Makes keeping track of the fleet vehicle very simple
Pros
No more paper work and texmessges notification and everything is on my phone so I can check vin numbers if I have to order parts
Cons
The only thing that has been a problem is in a steel building I sometimes don't have reception and won't up date but that's it
January 2018
Lyn from D&r Transportation LLC
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
4 of 5
Customer support
5 of 5
Functionality
4 of 5
January 2018
so far it has been great .
Pros
Th e ease of access it it isn't limited to just one computer. We can sign in from any where. doesn't matter if we are at home or on vacation we can still have access. You don't have to pay for every user that logs in that is great.
Cons
It doesn't generate a printable report list of vehicle reminders to give to mechanic. There are certain things you can't grant permission to other users.
Response from AUTOsist of AUTOsist
Replied January 2018
Hi Lyn, Thanks for your review! We do have a number of reports including a list of reminders that can be printed. You would need to click on the excel report and all your reminders will be on its own unique tab for your entire fleet or you can run it by a specific vehicle. Please give us a call or email us at support@autosist.com if you have any issues. Would it be possible to update your review if you feel that this report meets your needs? Thanks so much!
May 2018
Tara from Aviv Service Today
Review Source: Capterra
Ease-of-use
3 of 5
Value for money
5 of 5
Functionality
4 of 5
May 2018
The goal is excellent, but the product needs some fine tuning.
Pros
It does what it promises to do - maintain fleet records. Each time that I have called into Customer Service, a friendly person has helped.
Cons
It runs slow between clicks. When pages are loading and it doesn't flow as well as I wish it did. Pictures can be blurry at times.
Response from AUTOsist of AUTOsist
Replied June 2018
Hi Tara, thanks so much for your review. We are assuming your talking about the Portal Speed correct? If so, we will be doing a lot of things to optimize the speed. If you don't have folders setup on the Garage yet, that will help quite a bit. Can you give us a bit more info on the pictures getting blurry? That should never happen. Thanks again for your feedback.
March 2018
Anonymous
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
March 2018
This is the easiest software I've ever used
Pros
I love the fact that you can upload your car and it's all automatic and stuff, that's my favorite part. it's a great piece of software that deserves all the medals for ease of use. Good support too.
June 2017
Iky from Diprofer
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
4 of 5
June 2017
Very Easy and Complete Maintenance App
We hold a better record and most important, the maintenance on all vehicles are done when it is time.
Pros
The app is doing what I needed and more, I love it that I can access with my desktop, iPad or Phone. I give the maintenance guy access to all the vehicles and he can add all the service details and set the reminders, also each driver can put the gas fill up details on his phone, even take picture of the invoice.
Cons
1. I really would like to be able to change the language (Spanish in my case)
2. It would be a good thing to expend the permissions features for the assigned users. For example... the driver should not change the vehicle settings ore change the service information, just edit and add the fuel information.
July 2017
Bill from Windsor Police
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
July 2017
Customer service is excellent. The AUTOsist staff has been extremely helpful and knowledgeable,
Pros
The software contains many important features we need in our police department for maintaining a 24/7 police fleet. The ease of use on the web portal and the Apple and Android Apps make it available to all our officers. With future release, we will be completing our vehicle equipment inspections, which solves many of our problems with tracking. Damage is also able to be noted and documented in a proper fashion.
Cons
There is not much that I would say is a con, but the only thing I think is a con is the lack of a vehicle status option on the garage screen. It would be nice to know if a vehicle is offline due to mechanical issue so it does not get issued to another officer.
February 2018
William from Borough of Taylor, Pennsylvania
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
February 2018
Streamlining fleet maintenance for our Municipality.
Pros
The AI is extremely straight forward and easy to use. When creating service records, having the ability to attach to invoice to the record gives me the ability to electronically store the records instead of cluttering my office with paperwork. The fuel report is also useful in aiding our Borough Secretary while verifying fuel purchases for the month. The owner and his staff are exceptional to deal with and any issue that has been encountered is quickly resolved.
Cons
I currently have no issues with the software from a functionality standpoint. My only recommendation and not a complaint is a UI refresh. Particularly in a front page dashboard for service reminders.
May 2018
Susan from Healthy Smiles
Company Size: 11-50 employees
Review Source: Capterra
Ease-of-use
3 of 5
Value for money
2 of 5
Customer support
3 of 5
Functionality
3 of 5
May 2018
Iike most of all the features except the images sometime don't show up.
Organized. Availability for staff access.
Pros
easy to track the fleets with their miles and when they are due for maintenance. In addition, keeping track of the fuel cost.
Cons
Website is too slow. To upload a PDF or image, it takes few minutes where as the phone APP is done in seconds. Also, cannot tell which reminders is for which. I have folders - so I have to open up the folders to figure out which auto has the reminder.
Response from AUTOsist of AUTOsist
Replied May 2018
Hi Susan, thanks for your review and feedback. We are looking into the speed issue as we speak and it should be improved soon. Sometimes PDF's take a bit to load depending on their size and other factors. On your phone, are you uploading the same PDF or are you taking a picture of it? That makes a big difference. For the reminders, we will be adding a feature where it shows how many reminders are open on the folder itself. Would that help? Do you have any other ideas of how we can make it easier for you to see the reminders? We also have the excel report where you can export all your data and see the reminders due for your fleet of for a specific vehicle/unit. We will be reaching out to you soon to work with you and see how we can continue to improve. Thanks again!
May 2017
Kermit from Harbour Construction Company Limited
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
4 of 5
Customer support
4 of 5
Functionality
4 of 5
May 2017
A very professional and accommodating group to deal with.
Pros
AUTOsist is an accurate and easy to use application for all levels of vehicle and equipment management in our organization. AUTOsist has been an amazing addition to our mechanical shop, administration and field staff in keeping and maintaining all our important heavy equipment and vehicles working a 100% of the time. In our opinion the program will easily 'pay for itself' by saving expensive breakdowns due to missed maintenance. Additionally, the 'constant searching' for accurate vehicle and equipment manufacturer information when trying to locate necessary parts and accessories from the suppliers is completely alleviated.!
February 2019
Lalo from CLS Express
Company Size: 201-500 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
February 2019
Great Software
Autosist has made our fleet get on track with maintenance and overall organization. I had experimented other, very complex, softwares before and the never found one that was straightforward and simple. In the case of organization and maintence scheduling straightforward and simple is what you are looking for, and it is what we have found with Autosist. I see a long future with Autosist and our fleet maintenance scheduling needs.
Pros
This software is easy to use and navigate. The simplicity and functionality of it is was you look for in any company that runs a large fleet. It helps you organize and manage your assets in a way anybody can understand and it gets the job done.
Cons
The software can be somewhat slow at times.
February 2018
Dwayne from Franklin County School Corperation
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
4 of 5
Customer support
5 of 5
Functionality
5 of 5
February 2018
Very easy to get started with. Not over complicated and good for the mechanic to keep records.
Easy data collection for a one man shop that has no clerical help.
Pros
Able to run reports and ability to set reminders. Ease of use and being able to link up and do entries with the app on the phone.
Cons
Would like to see inspections included in the fleet pricing. Do need to have more info on backup of data.
September 2018
Randy from ABC COOLING AND HEATING SERVICES INC.
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
September 2018
WHAT A GREAT TOOL
The staff is very helpful and the app. works great.
Pros
This thing tracks everything and reminds you for service with the ability to add custom reminders. Its very nice to have all your trucks info in 1 place.
Cons
Id love to be able to see who last added or updated miles