Excellent experience uptil now. Highly satisfied with their service

We started a courier startup in Pakistan & wasted a lot of money developing our own platform and failed. We tried ontime360 & several others, but there were many limitations and we could never mold them as per our own company needs. Later on, we discovered Courier Manager, Trust me it is the best courier solution. We evaluated dozens of platforms but simply love courier manager. Whatever you want in this, it would be already there to support your business logic. TEAM is amazing, its like you own team working for you round the clock, We never feel that we are working in partnership wiht CM team, Infact we feel as if they are our team members. As far as features are concerned, They are unmatched. You simply get MOBILE APPS for Clients, Courier & Manager portal, Admin portal, and make as many users as you can. Secondly, its highly scallable, do one transaction or thousands it works round the cloth and very efficiently. I remember an instance where our CM was stopped working due to our country blocked some services, It was 2:30 AM probably, i contacted the founder of Courier Manager, & trust you me, at this time of night he responded and felt the pain for us. Such a service and support that really counts, whereas in other services you can never expect a service like this. We made several modifications in the software and the developers in CM are capable enough to do the changed effectively. THUMBS UP TO TECH TEAM. I as founder of a startup now focuses on my business rathe

Interface can be improved. Its good which is optimized for speed and best performance but for clients a lil bit improved interface would work best.

The system is so user friendly for both staff and clients it is giving us alot more time to build our business so overall Courier Manager has made our job much easier.

Easy for clients to use which is essential and the team at Courier Manager have been amazing to deal with.

The biggest feature that was missing for us was for clients to be able to prepurchase labels in bulk, however Courier Manager responded to this very quickly and is currently under development. Getting the Integration to work with some platforms is not very smooth again however this is improving continuously.

Courier manager has everything what you need for doing delivery and it is very well structured.

Software has some things which requires improvement, like any software. But the most thing what I don't like is support. I mean replying to emails takes too long or you never even get a response.. I know that we aren't your big client and you guys are too busy, but because of that we were thinking about changing the application provider. I think that you could lose current/future customers if it doesn’t get better.

Till now its something which is miraculous. We did integrations for third party courier company, SMS api integrations, and integrations with customer's ecommerce websites like Megento, wordpress , opencart and presta shop./

It has almost all the feature a courier company might need be it booking shipments on customer web-portal, doing operational tasks on super admin, several tasks done by courier in realtime, tracking and what not. It has everything a small, medium and large size company might need.

Just like the customer web-portal which has alot of options for our customers, The customer can also be improved.

Courier Manager has helped me to improve my entire business, to keep costs under control all the time, to greatly reduce complaints and to provide our clients with the best quality services. I recommend this software.

Before using this software (Courier Manager), we use a program designed specifically for our company. After 2 years it did not work anymore, and if we wanted to adapt it to our needs, we had to pay a lot of money. That's why we decided to use new software and chose the Courier Manager program. Now everything works just the right way. This program helped us to make working time more efficient, to reduce wage costs, due to the offered benefits, we have made new clients and all of our clients are satisfied. I recommend this software because it is: - Very easy to use -Technical support promptly and efficiently - Continuous development and adaptation to all legislative requirements - Any improvement request has been resolved in a very short time -soft is developed specifically for you and grows all the time without additional costs -very effective reports to help keep your spending under control - Many seemingly minor facilities that together create the efficiency we need

There is not much counter because everything I asked was implemented. Very small improvements with which users will get even better: - Maybe inserting shortcuts from key combinations will make it easy for users to work. -creating the ability to generate multiple shipments by retrieving recipients from a predefined list.