Excellent experience uptil now. Highly satisfied with their service

We started a courier startup in Pakistan & wasted a lot of money developing our own platform and failed. We tried ontime360 & several others, but there were many limitations and we could never mold them as per our own company needs. Later on, we discovered Courier Manager, Trust me it is the best courier solution. We evaluated dozens of platforms but simply love courier manager. Whatever you want in this, it would be already there to support your business logic. TEAM is amazing, its like you own team working for you round the clock, We never feel that we are working in partnership wiht CM team, Infact we feel as if they are our team members. As far as features are concerned, They are unmatched. You simply get MOBILE APPS for Clients, Courier & Manager portal, Admin portal, and make as many users as you can. Secondly, its highly scallable, do one transaction or thousands it works round the cloth and very efficiently. I remember an instance where our CM was stopped working due to our country blocked some services, It was 2:30 AM probably, i contacted the founder of Courier Manager, & trust you me, at this time of night he responded and felt the pain for us. Such a service and support that really counts, whereas in other services you can never expect a service like this. We made several modifications in the software and the developers in CM are capable enough to do the changed effectively. THUMBS UP TO TECH TEAM. I as founder of a startup now focuses on my business rathe

Interface can be improved. Its good which is optimized for speed and best performance but for clients a lil bit improved interface would work best.

The system is so user friendly for both staff and clients it is giving us alot more time to build our business so overall Courier Manager has made our job much easier.

Easy for clients to use which is essential and the team at Courier Manager have been amazing to deal with.

The biggest feature that was missing for us was for clients to be able to prepurchase labels in bulk, however Courier Manager responded to this very quickly and is currently under development. Getting the Integration to work with some platforms is not very smooth again however this is improving continuously.

Courier manager has everything what you need for doing delivery and it is very well structured.

Software has some things which requires improvement, like any software. But the most thing what I don't like is support. I mean replying to emails takes too long or you never even get a response.. I know that we aren't your big client and you guys are too busy, but because of that we were thinking about changing the application provider. I think that you could lose current/future customers if it doesn’t get better.

Till now its something which is miraculous. We did integrations for third party courier company, SMS api integrations, and integrations with customer's ecommerce websites like Megento, wordpress , opencart and presta shop./

It has almost all the feature a courier company might need be it booking shipments on customer web-portal, doing operational tasks on super admin, several tasks done by courier in realtime, tracking and what not. It has everything a small, medium and large size company might need.

Just like the customer web-portal which has alot of options for our customers, The customer can also be improved.

Courier Manager has helped me to improve my entire business, to keep costs under control all the time, to greatly reduce complaints and to provide our clients with the best quality services. I recommend this software.

Before using this software (Courier Manager), we use a program designed specifically for our company. After 2 years it did not work anymore, and if we wanted to adapt it to our needs, we had to pay a lot of money. That's why we decided to use new software and chose the Courier Manager program. Now everything works just the right way. This program helped us to make working time more efficient, to reduce wage costs, due to the offered benefits, we have made new clients and all of our clients are satisfied. I recommend this software because it is: - Very easy to use -Technical support promptly and efficiently - Continuous development and adaptation to all legislative requirements - Any improvement request has been resolved in a very short time -soft is developed specifically for you and grows all the time without additional costs -very effective reports to help keep your spending under control - Many seemingly minor facilities that together create the efficiency we need

There is not much counter because everything I asked was implemented. Very small improvements with which users will get even better: - Maybe inserting shortcuts from key combinations will make it easy for users to work. -creating the ability to generate multiple shipments by retrieving recipients from a predefined list.

The big problem solved: we have always an answer for costumer's question: "where is my parcel?". Thanks to CM, we have never lost any parcel and we are in full control of our couriers. This system allows to eliminate additional workforce, for example CM can assign a courier with a specific client. So, you do not need a person to assign manually orders to a courier. No spam e-mails. In case you have a general message for your customers, you can write it in the front of page to whom it may concern. No annoing calls or messages about unpaid invoices: you can send a friendly reminder direct from the system.

Firstly, this system helps us to make difference against competition. This means, it gives you the advantage to have a total control about your: orders, couriers, vehicles, bills and incomes. Second, but not last, the professional attitude of couriermanager.ro team. They always have the correct solution for our enquiries. The prices are very affordable even for a startup.

We will be glad, if curiermanager.ro will allow us to personalise the interface of system. We mean: corporate colors.

Courier Manger is the perfect software for our business and for any transport business. When we started we tested and tried different software on the market to find the most complete and in the end we chose Courier Manager as a partner given the fact that it is the most complete as functionality and the fact that it can be customized to suit your needs is a great advantage and the staff always kind and willing to help you when you need it at any time. Our business has grown thanks to Courier Manger

The best thing is the fact that it can be easily integrated with other platforms that we use and this brings us a great benefit and an economic and time gain in the relationship with our customers.

The software is definitely done very well and of the highest quality and honestly I don't think there is better on the market I don't have things I don't like, maybe the color of the interface, I prefer green which is the color of our company but this is a personal thing

With Courier Manager we became a big shipment company from day one we use it because we had access to all the tools we needed.

* Easy to use * All the elements for a shipment platform: AWB, pricing, auto arrangement of deliveries by start and ending point, classic A4 awb and A6 label model, billing, easy to organise with cash on delivery money; * Easy to give separate access for all participants in company: clients, couriers, managers, accounting etc * Fast technical support when in need: API implementation, additional developing tools that save time etc;

Like all the other softwares, Courier Manager has room for improvements, maybe in the accounting area, but it is good that they are opened to improve the solution.

My overall experience with courier manager is a very good one. The people behind this software are prompt in all our require, serious and professional.

This software is helping us a lot in our relationship with the clients. We can follow very easy the shipments status, the bills and all the other problems that can appear during the delivery.

I would like to be more easy to make some exports in excel files.

We are using Courier Manager for about 1 year and we are very happy with it. The developers are steady upgrading the software with new functions and options like extensions for ecommerce, reports, etc Right now Courier Manager is one of the most complete software for delivery and courier businesses around. I don't think you can find another solution as complete and as good as this.

-easy to setup -android app -cloud based -user friendly -export and import for almost every operation -extensions for ecommerce modules

There are still some advanced tools like, dashboard in development

It is simple to use both by us and by our partners.

Courier Manager helps us be more efficient and makes our work easier. It works well on any Android device and is constantly being improved. We are happy to have them as partners. Keep up the good work!

With minor modifications, the routing part could become more precise

We have only benefits using this system, our clients are happy about tracking, ordering etc.

Very simple to use, software developers are very helpful. Some features which were critical for our use implemented very well. Some features can't be changed, overall very pleasent with the product.

Time to time some logs. Some features or things that we may like in our account can't be updated.

- Easy to use - very good support - all in one (invoice, CMR, OPS, etc)

- because it is complex at the beginning it is difficult to configure