I was skeptical at first when the owners announced we were trying a Route Optimization Product. Before we were using physicals maps and phone mapping systems that worked well inside cities, but not so much when it came to rural areas and Private Roads. After a few weeks with GroundCloud I noticed that all drivers were able to increase their workload and reduce their delivery day, because they were not spending time having to organize the vehicles or saving addresses to their phone mapping system. GroundCloud has been a huge time saver in delivering, training, and vehicle maintenance and there is a huge amount of stress added when the GroundCloud App is not working, but that is extremely unlikely and whatever the issue is they are quick to respond and find a solution to get it working as soon as they can.

With YouTube videos and Driver Training Course it very easy to set forth expectations for new and current drivers. Training drivers on new routes has never been easier due to GroundCloud App being simple to use.

Having a Signature block to have drivers get while at deliveries would be so helpful. Being able to label each delivery's location such as front door, garage, gate, met customer, etc. would be great in case our main scanner malfunctioned.

We have been able to pass every audit that has been thrown at us because of the time tracking with groundcloud which in return keeps us all employed. It’s so easy to provide FedEx with our records that are kept within the software.

This software is so easy to use even for beginners groundcloud has helped to make them successful from their very first day delivering packages. It keeps us in compliance with every aspect of our business.

There are some things that could be better with the software but in my opinion groundcloud is working everyday to make changes and updates to the software that’s keeps them one step ahead of their competitors.

Tracking of Fleet and route optimazation.

Arranging manifests and syncing devices

I met Dave, the founder, in the beginning. He’s been amazing and built a team, and a software, that 100% of contractors should be using. There’s nothing even close.

The ability to see where every stop is at, is our favorite feature, and the ability to manipulate the delivery sequence on the fly is 1b.

There’s not much I don’t like about the software. There are a few features I’ve recommended that would make it even better!

The product is extremely easy to use. A lot of the features are extremely helpful when it comes to fleet management, keeping track of vehicle, maintenance, and assisting drivers throughout their day by getting them to each stop and helping the sequence each day.

Sometimes the GPS is off. Do you are you wearing on his?

I like the customer service. I am always able to talk to someone when needed.

The tracking is a great feature. Also the digital hand sheets were a lifesaver.

The cost is a bit high for what i use it for

10 out of 10. I view them as a valuable partner in my business. The team is great and [sensitive content hidden] is a great leader who I feel has our best interest at heart!

I love the customer support team. They are always helpful. I never get off the phone with out my questioned answered.

That’s hard. I like everything. The only slightly negative I can give this team is I really liked the performance metrics that were free but now cost a lot. I wish they could have offered a pro-lite version that keep the performance metrics but didn’t have the payroll feature so that I could have kept that feature.

Ground cloud made it available to hire a driver with minimal experience and give him the ground cloud app on the tablet and he/she will deliver as if an experienced driver.

The map and navigation of this platform is important because my drivers can see every stop on the map and navigate to it in a second. The product is super easy to use. The integration processes with my ground cloud was extremely easy .

What could improve is setting a time that a driver can not login for example: I tell my crew that the start time is 9am. It would be great if there would be a way for me to make ground cloud available only after 9am.

I like the fact that I can put a brand new driver into any route and groundcloud is there to support them in their daily activity. It's quick and easy to use, and almost foolproof.

Groundcloud is ever evolving, so this is a difficult one to answer. I wish the android version was more up to speed I guess.

GC has drastically improved the efficiencies in my business and driven larger margins. I has helped my managers stay more organized and top of the important contract aspects I want them focused on.

All in one app, do not have to use anything else to manage my business end to end. Routing, tracking, compliance, etc.

Better apartment routing option. Subzones are great for business suites and gates codes, etc. However it is not the greatest solution for apartment routing.

It has been great.

Of all the products on the market for P&D contractors, GroundCloud is hands down the best. The have the best products and great customer service.

Maybe have some videos we can show the drivers so they know how to use all the features that the custom routing can do for them. Make them run their routs more efficiently.

Vital tool that we use daily for our operations. Ground Cloud‘s intuitive design makes it easy for non tech users to understand a navigate.

Being able to Monitor constantly. I really like being able to see the drives travel path, this really helps accountability and resolve FedEx disputes.

Delivery Records could include status code and delivery location.

Nothing else to say but by far the BEST!!!!

This is by far the best routing software with all the features and everything you can do within the application.. 100% recommended to anyone.. I deliver for FedEx ground and this sped up my day by over an hour. Awesome product

Really isn’t much to dislike about this software compared to others. Every update keeps getting better

Completely satisfied and we appreciate the ground cloud team making frequent updates that make our delivery process better.

Ground cloud provides our company with tools that make training, support and efficiency achievable in a productive manner.

Not really any cons. Delivery information could be provided with better apartment organization.

Fantastic has made my company more efficient, safer and my drivers feel like I'm giving them the best tools for success.

So many good features. Customer support is absolutely the best

Honestly nothing the [sensitive content hidden] has taken just about ever Suggestion I've made or any.other user and implemented where possible

Overall, I have had an amazing experience with groundcloud, the customer service team is very helpful and always on top of the situation.

Love how user friendly the product is, makes it very simple for everyone

As an administrator, I do not like that I cannot delete people from the systen

The Software is very easy to use and is organized well. It updates very frequently so that I can get a real time look at our Progress throughout the day.

Sometimes there is a delay with the GPS tracking data.

Customer service is very helpful with all problems.

Anybody that knows how to use a phone or iPad can use this app. Very easy to learn.

I can’t think of anything I don’t like about GroundCloud.

This tool has made it easier to manage my fleet through their programming abilities

Sometimes cumbersome to set up for initial use. Took some time to navigate

over al i have been very pleased with this system and the ease of the operation

last Saturday the scanners went down and with the truck manifest i just had the drivers run their route then i just had to print the manifest.

really have no cons with this program everything that i have used it for has been outstanding

Successful and couldn’t do without it

The constant updates. Always updated for easy use

Not being able to take drivers out and deactivate them

This softwares makes all drivers have the ability to a seamless day. Easy to use and implement, plus great bonus programs for fleet management.

It is time consuming to get drivers enrolled and their own account, but once it is up and running very easy to use.

Overall it was ok on the experience.

Easy to use anchors and the announcement you can utilize.

Cost for the service could be better. You could enable messaging system on the regular GroundCloud.

We have had a great experience utilizing GroundCloud into our logistics team!

The ease of route management and the small learning curve makes implementing this system key!

Pop notifications in the beginning seem overwhelming but as you adjust it all becomes relevant and important.

Quick and easy to add vehicles in users.

When using the desktop version on safari, whenever you select something from the menu on the left, there is no option to go back. If you press the backspace you, then have to scroll back down and reselect what you were Just in.