All IBM Maximo Application Suite Reviews
1-25 of 75 Reviews
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Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2019
Great for inventory management
The maintenance branch of my company uses Maximo to keep track of our warehouses inventory and help fulfill janitorial orders to all the buildings on campus.
PROSMaximo is very organized and highly customizable. It excels at inventory management. It's also very easy to learn, I can teach new workers the basics of how to use it for the uses they need it for in a short amount of time.
CONSSince it is self hosted, there are times that it can be slow because of server problems or heavy use. Make sure you're running Maximo on a server that's powerful enough for your use.
Dominic
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Best in class EAM
Maximo is a very complex system that can be configured to your exact needs. While there is some upfront learning curve, once you get the hang of it, you're only limited by your imagination as to what you can solve with Maximo. We've tracked everything from people, to refrigerant, to timecards, to schematics, and so much more.
PROSMaximo can do EVERYTHING. And if it can't, you have the tools within the product to build it. Maximo has a multitude of add-ons, industry solutions, etc. that add functionality to meet the needs of nearly any industry or use case. We've been implementing Maximo at clients of all sizes for years now and never had to tell a customer "No, it can't do that".
CONSThe only drawback for some customers is license pricing. Compared to the rest of the market, IBM is in the higher end, but you get what you pay for and much more with Maximo! Also, IBM's COTS mobile solutions to interface with Maximo are a little lacking, but there are a multitude of 3rd party solutions that will work even better.
Marshall
Primary/Secondary Education, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed September 2018
Least usable software for inventory, I have used
Seems that if I wanted a 1980s interface, I would have kept my old Comadore
PROSGood for creating a spread sheet . Nothing more to say.
CONSVery difficult to add any other search when inside of your inventory. Has about as much intuitiveness built in to it as a rock has.
Kayley
Utilities, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed June 2019
maximo in planning
i enjoy maximo, its alot easier to use the the last two systems i have used in utilities. i feel like mentioned in the cons for my team an interated system for a planning tool would be better for my role.
PROS- easy navigation - main information needed very easy to see - everything needed is in one place. - saving options are easy so things are no lost - easy to add and view attachments
CONS- not always good to use with planning, a planning tool intergrated with maximo would be good for my role. - freezes quite alot - only one person can amend at a time so if you have amended something it will not let you save it.
William
Facilities Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2017
A very positive experience with Maximo.
One of the more complex CMMS systems on the market today.
PROSThe program is very robust. It is deep in that you can drill down and be very specific as to the type of reports you can generate. It's PM capabilities allow you to create a huge database.
CONSThe program is not particularly user friendly. It requires a good deal of training for both data entry and to generate reports.
Bret
Defense & Space, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
2
FUNCTIONALITY
2
Reviewed October 2019
Maximo an Engineers perspective
Maximo seems to be a very powerfull tool to keep track of work orders preventative maintenance and equipment, just make sure that your IT group can make maximo work for you. Remember the KISS principle. More powerfull and custimizable is not always better.
PROSMaximo has many features that are customizable to fit your needs. This is great if you want to be able to prioritize your work orders for safety or energy savings.
CONSIt is easy for work orders to get lost if you dont write them correctly. Work orders separate from engineering orders and even if you change them from one to the other they get lost in maximo purgatory. When imputing a charge code in the work order screen it gets overwritten when the assigned group gets put in. This is extremely frustrating.
John
Utilities, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed July 2019
Maximo
It could be a lot less complex. This is to be used by operatives in the field who are not always the most computer savvy.
PROSImmediate access to colour utility prints. Access to job initiators pictures of site. Real time upload of images. Accessible via toughbook on site and via desk top when office based.
CONSWill not work with apple products. Log ins will expire for no apparent reason and is laborious to reinstate. Could be slightly easier to use, needlessly complicated for site based work.
Reasons for switching to IBM Maximo Application Suite
Company choice
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2022
THE Work Order Tool
Maximo is crucial for companies which have equipment in the field. Combined with closed loop automations, Maximo's integration features greatly help any organization to issue work orders automatically to keep everything in shape.
CONSLike most IBM products, it is bit expensive.
Scott
Electrical/Electronic Manufacturing
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2015
Three years of use
The product is very straightforward and easy to use. With a little work and thought on the input end, the system grows itself into a very powerful tool. The gentlemen who performed my startup took time with me and reviewed what I was looking for out of the system. Then they ran a quick, mocked-up model to ensure the outcome was what I really was looking for. I was able to provide all my input data in simple Excel spreadsheets that they scrubbed and uploaded into the system, and it has been growing since. They are highly supported; I am still treated with the same attention and aggressiveness as I was when we first started. Every couple months, I look to have additional reports and queries created, and the same amount of professionalism is still shown with each request.
CONSWith the way we have the system set up, we have 10 different locations. The only drawback is if we transfer an asset from one plant to another, the receiving plant can not see the asset history. We have the system set up so each plant only sees its own assets, so this way, they just have the options of choosing the asset for their work orders. This way, they are charging the labor and part to the correct assets.
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2022
Maximo is extensive tool to utilities sector operations
IBM should come forward and ask customers issues in Maximo, and assist them with support.
PROSstable product, cover lots of areas which are usually required in any industry to run their operations.
CONSExpensive, Deployments are only through MDS
Tara
Religious Institutions, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2017
Maximo Review
I spent 10 yrs using Maximo for a previous employer. The desktop version is very easy to use. There were several issues getting ipads to sync up the correct inventory numbers.
PROSThe functions that I needed worked very well
CONSThere were a lot of functions that weren't needed. Needs more customization.
Jaime
Medical Devices, 10,000+ employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed August 2019
Great tool for asset management
Our tooling and maintenance departments are making the best of this tool for asset management. Also, integration with MES system ensures we are always using properly maintained and calibrated equipment.
PROSVery robust platform for asset management. You can configure all sorts of tasks and manage not only tools and machines but all can of assets. Programing and tracking of preventive maintenance. Inventory control. Ability to interface with other systems, like MES.
CONSRequires going through a good amount of learning curve for end users, but nothing overcomplicated.
Ken
Utilities
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2016
Maximo Administrator's Review
Maximo is a very "all inclusive" software that can be used for whatever your business needs are; flexible enough to adapt to your business; and meets industry best practices to help set process standards. Maximo UI's are very easily configurable to provide a look and feel that suits your needs and allows your legacy process work flows to be automated.
CONSMaximo can be very complex during initial implementations and certain upgrades.
Chris
Utilities
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2016
Maximo Review
The ability to configure the application, particularly in the recent versions. We're currently on 6.2 which has limited configurability, but version 7.x and greater seem to have an extensive amount of configurability without the need for customization.
CONSThe overall user interface of the application. I'd like to see it modernized.
Marcelo
Information Technology and Services
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2016
Maximo Consulting for several companies in Brazil
The flexibility of the product, that can interface with anything with a .txt file generation and the possibility to easy adapt any new system, also the web services and the programming script languange
CONSPrice is too high. It really is an excellent product, but the price does not allow the SMB market to use it
Prashant
Construction
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2016
One of the Best EAM Solution
Architecture is very Modern and make use of latest technologies Most of the Industry Based solution available IBM Support for Product issues Very Flexible in Customisation as per Needs Excellent Integration Framework
CONSLicencing needs to be made more flexible as it is now.
Jagadish
Oil & Energy
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2016
Maximo technical architect
SOA frame work,applications supports maintenance domain
CONSNeed focus more FMEA analysis and enhance product to handle important Reliability concepts,the way SAP is coming as a single platform for enterprise giving customers to re think on having separate infrastructure for Maximo.
Debbie
Oil & Energy
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
2
FUNCTIONALITY
3
Reviewed September 2016
Comprehensive EAM system
Controls for change management and P to P. Integration to other systems to support full business processes. Ability to make config changes.
CONSNot user friendly for end users who are not very IT literate. Upgrades are horrible Licensing is expensive
Anonymous
1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2019
IBM Maximo
This application is used in order to manage the assets of our company more effectively. Entity,Inventory,Purchasing and Used in Service Management
PROSThis application is used in order to manage the assets of our company more effectively. Entity,Inventory,Purchasing and Used in Service Management.
CONSVery useful software, no negative side.
Terry
Utilities
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2016
Began using MX on version 4.1 December 2000.Been on ver 5.2, 6.2, 7.5
ease of use, easy to teach.
CONSconfiguration can be difficult if not familiar with the product, or how to fit the product to the end user business practice.
Bruce
Food & Beverages
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2015
Amazing Support
This product give me the tools needed to get our maintenance department on track with our work orders, preventative maintenance, and purchase orders. Our support rep is amazing! We are still building our maintenance program, and this product makes it so much easier to make the transition.
CONSI do not have any negative comments at all. I can't really find anything that I dislike about the product. This product will do more than we will ever use. This product can support all of our needs at present and in the future.
Alonso
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed July 2018
I used maximo for 6 month, a great solution but difficult to used
Amazing integration capabilities. In addition, the solution has many features in the box that accelerates the adoption
CONSIt is difficult to use, because it has many funcionalities. Additionally, the user interface is very recharged
Trevor
Food & Beverages, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2016
Maximo
Maximo provides So many benefits when running a large maintenance team. It has many features others miss when trying to be the best CMMS software on the market.
PROSUtilizes a planners role in the flow of design.
CONSNot as accounting friendly as we would like to see. Cost point slightly high.
Anthony
Electrical/Electronic Manufacturing, 5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2017
Maximo
This is a great preventative maintenance program. The functionality is one of the best on the market, but the cost is not in line with any small company.
PROSThe most versatile program on the market
CONSCost
Shason
Used free trial
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2017
IBM Maximo Review
We use Maximo for all CMS needs. We currently have a full-time Maximo expert that assists us with building a new site from scratch.
PROSDoes everything you could ask
CONSNeeds a Maximo expert to configure and is pricey.