All TATEMS Reviews
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Bryan
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Best Bang for the buck on the market
Tatems is a cost effective, feature rich program that i would highly recommend for the small to medium size trucking fleet. The support is awesome, although we rarely ever need to call on them and we learn and utilize new features all the time with the product.
CONSI really have a hard time coming up with any CONS. The program is user friendly and feature packed so it's hard to say what I don't like about it. I'm still trying to figure that out.
Jeff
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Great Product and Fantastic ease of use!
Helps improve maintenance cycles, federal compliance requirements, employee tracking and P&L management.
PROSMultiple crucial features including inspection tracking, mileage tracking, inventory control, work order management and reporting!
CONSLack of mobility is really the only thing Tatems lacks...an online or app version with touch screen capabilities would improve work flow within the shop.
Reason for choosing TATEMS
Price
Mark
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2022
One year in.
TATEMS is easy to navigate and process information. Overall a great program. Thanks for everything
PROSease of information about equipment, work and inventory. Having a quick response from the technical support on providing ability to obtain additional information use and functionality.
CONSNot all of the reports run no matter the input information, Wish it had a purchasing module for monitoring, price averaging. Sometimes even though a part quantity is put in as 1 or 2 the quantity in a report (TATEMS report excel) returns 0.001 or 0.002.
David
Civil Engineering, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Overley's Testament to Tatems
Throughout the last 7 years, we have experienced great customer service to correct or answer any questions that may have come up.
PROSTatems is a great depository for stored asset information that is not as clunky to navigate compared to the expensive software package that is used throughout the entire company. Our fleet division can access VIN's, parts, (including the dates, quantity of parts purchased and cost). As well as track our PM schedules to include our customizable PM check-off list and filter lists.
CONSI think the field of view could be larger.
Steve
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Exceeded my already high standards
Streamlined fleet maintenace.
PROSIt makes keeping up with the maintenance of our fleet so streamlined and easy. Our CHP inspector also loves the program for ease of checking. Tatems has exceeded my hopes for the program. Partially owing to the actual IT and customer service being so helpful. And I know that I don't use even a fraction of what is available to me. I look forward to rectifying that!
CONSnone. I really enjoy everything about this product and I have been using for a few years now.
Steve
Utilities, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Top of the line support!
I have never had support like the support I have received with Tatems. From quick answers to customizing existing Spreadsheets.
CONSNot sure that I have came across anything that this software was not able to work out.
Angie
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
[sensitive content hidden] is AMAZING
We have just started fully using some of the capabilities that I wasn't aware of and those have been amazing help to ous
PROSTatems is my life line at work and if I need a new report set up, it is just a message away.
CONSAt this time I have no cons - I ask a question if there is something I don't understand and always get answers
William
Transportation/Trucking/Railroad, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
We have used this software for several years and it has helped us stay up to date on pm service.
Main reason we used it was to track our repairs on all the equipment and see what vehicles were costing us the most to operate.
PROSOne of the great functions of this software program is the ability to track your employee info as well as maintenance on your vehicles.
CONSWe really have no issues with the operation of the software.
Reasons for switching to TATEMS
No charge
francis
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2018
User friendly and it is up to date .It keeps track of inventory fuel management and easy tracking
Outstanding report generation,it is up to date with modern industry requirements ,ease of integration between different departments
CONSCustomer support is a bit lacking,user interface needs to be re-designed ,and the price is a bit too high.
Kim
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2015
Best Maintenance Program for the industry!
I have had this software since its first being developed. It is user friendly, and is updated to keep up with the current times! This program gives you outstanding reports that make your BIT inspections a breeze! I cannot say enough about the customer support! Marc is there to answer your questions and help you with anything that you need!
Sarah
Package/Freight Delivery, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2022
This program does the job
It does the job as intended.
PROSThe workorder and invoice. History of repairs is great. Support team is great when help is needed.
CONSThe filters do not work. Most of the reports dont really apply and do have enough filters for what I need. Editing work orders from a list, as soon as you edit them, it brings you right back to the beginning of the list rather than keep you where you left off. Its inconvenient to have to scroll and try to figure out where you last were. I wish there was a warning if you are entering part numbers, to prevent duplicate numbers. There is also no way to merge the history, from duplicated equipment numbers etc.