super satisfied .

very friendly user , love the dispatch software

i like everything. very organized. no complains

The functionality of the fleet manager is straightforward, and the speed is also impressive. There are numerous features, and each one operates seamlessly without any errors. This aspect is what I like the most about the fleet manager.

The latest integration of Border Connect is not functioning properly. I have encountered numerous errors after submitting my manifests via Transplus, without any apparent reason. If I cancel a manifest through Transplus, it does not reflect as canceled in Border Connect. Additionally, any changes made to the manifest details in Transplus are not reflected in Border Connect. There is a need for improvement in the Fleet Manager section to address these issues.

Invoice Rendition, Order Management, Multi Currency per customer/Carrier, Location HOA could be divided or merged, Location Internal Notes (not printed) and Standard notes (printed), Unique customs Brokers per probill in the same order, Probill Customs Notes printed on the Rate Con, Customs Broker notes in the CB Record, spot Quotes, auto Rating, Master Orders, Certain Reports, More then one contract on a probill, Order form has Shipper/Pickup and Consignee/Deliver To (helps on Blind BOL), Filter Boards, Load layout, itinerary and different event steps, Order Confirmation e--mails and auto Alerts, Consolidated RateCon, RateCon could be se-mailed from outlook, Automation, Contract History, Customer Credit Control, Carrier Insurance control, order entry Warning, Order entry default, Order Audit Trail, POD Request

Order # and Contract # is not the same (Huge problem), Spot Quote Sucks, Master Order could not automate the contract booking, AutoRating needs a major fix, Sorting Options on the contract Board, Add Contact History Item sucks, Carrier Lane search needs a overhaul, Equipment on the Order Form should be mandatory AND Printable in the order Confirmation/Customs Invoice, Cargo Description should be automated based on Customer or shipper (in Spot Quotes and Order), Shipping As TL should be automated based on probill AND it should be printed on the RateCon, Reports needs a Major overhaul, CB Info on the RateCon isn't on the right place, more events needed on the Contract board, More auto-e-mails needed, Audit Trail in every aspect of the software, better searching on all records (Customer/Prospect/Outside Carrier/Location, etc), Customer Entry Warning for Spot Quotes, Default for Spot quotes, Carriers insurance for more then one policy, Integration with Carier411, More.

Overall the system is great, it just needs some tweaking.

Processing driver envelopes is quick and efficient with the system. Maintaining lists of equipment and drivers are easy. Compliancy lists are great and an effective tool.

Pc Miler is very slow and it is difficult to make corrections. If you start a trip and need to add something you must start all over again. When doing an order listing for a customer, you cannot have a column with BOL numbers which most customers want. You have to export it to excel and manual add them. That takes a lot of time.

Has drastically improved dispatching from the old days of cards/paper on the wall in slats and moving them around. Makes dispatching much more reliable and great helps in avoiding mistakes as the software kind of thinks for you and wont let you make mistakes!

Program is easy to use and intuitive in design and application. Things are laid out in a way that makes sense and is easy to follow!

Could be better at handling one off situations. There is always a work-around that can be figured out, but could be a little more flexible for those types of situations.

It’s been great. The whole team likes it.

How quick it was to learn and understand.

I would like to see some more report options.

Good for the most part

Easy to work within on a daily basis for all users

Some functionality not available asset tracking and history

I like the experience with Fleet Manger, all tasks can be completed with one click. thanks for making things easy.

It provides all the features, need to preform all functions smoothly.

all good. i have no particular thing in mind for not liking.

this is a valuble asset for trucking companies looking to stream line their operation

not being able to filter out load to multiple states or a country

Overall it is a very useful application for fleet management.

Very user friendly. Easy to access from any location.

Glitches with dates that take long periods to resolve.

I love how easy it is to use. It flows very well, especially when all of the functions are active. We can do customs straight from the program and use our GPS intergration through it to send drivers trips and messages.

The major issue with the program is if there was a mistake made, example a trailer not switched properly and you don't catch it right away. You need to go back on numerous trips to tear apart drivers trips that have touched that trailer or load. It becomes quite a pain and there should be an easier way to go about that.

Mix experience somethinngs are better and some which can be improved.

Assests and driver management i like the most

some times it does not allow you to override the steps, some times there were mistakes which you need to override without touching previous trips, and customer service should be more efficient with 24 hours support available as trucks are running 24/7 and support should match that.

It covers many, if not all aspects of the logistics industry.

I don't like that any boards that are created can only be shared by those that creator., they should be shareable from the admin users as well. the icons are tiny and the GUI needs to be updated so its more graphical.

awesome. so easy to use; i always recommend people to use this software.

ease about tracking previous orders and comparing the rates with the new ones. sales reports and profitability reports are also a good features

nothing this software is perfect for the new user

There are of ways to tell a story for each shipment. Audit history, notes, document imaging, etc

Billing for driver payroll. I wish there was a way to allocate wait time and driver assist directly to the driver from the billing item line.

- Easy to signup - Best for all the services for transportation like shipment management, dispatching, accounting, tracking, ACE, ACI, Etc.

The pricing point can be lowered, so that all companies can afford it.

Its good

Not that great, requires more analytical data, required more reports to be generated from the system

not friendly user, very basic reporting

IT support has been very positive. Quick response times and friendly and resourceful assistance.

The Fleet Manager program is very easy to use. The dispatching platform and the workflow in particular are user friendly and include all pertinent information for a positive and informative dispatching experience.

There are reporting features that are lacking or are difficult to see where the information is being pulled from. Lack of an online portal to access user friendly training materials and reference documents.

team is also good, you can contact with them anytime, very helpful

most amazing feature is an accuracy, never had any issue

nothing so far, but good things take time

It gets the job done pretty efficiently for our needs

Once you learn it, its easier to use for sure

The processes could be a little more simplified

Once you know the basic functions, it's easy to use.

Running Reports needs improvement. And understanding the data that each report is pulling.

n/a

compliancy,ifta,reports etc. I use it daily in fact evey 30 minutes.

Someetimes, there is aglitch on it and it stuck sometimes.

Ease of use in the software makes it user friendly.

Report generation and customization is very difficult at times

This is a Customer Service based review - they were very quick to help and figured out my issues, then explained how to fix the problem myself - Thank You to [SENSITIVE CONTENT] !

Fleet has a lot to it and can be overwhelming at times, but once you get a grip of how things are laid out it makes it a really straight forward program to use.

I wish there was more user training available to better understand how the program works. Overall very satisfied though!

Managing data about trucks, trailers & drivers etc. Easily find and identify trips & PRO # Ease to get trip history for any truck, trailer & driver

Geofencing needs to be worked on, we're currently working on it.