All IFS Ultimo Reviews

1-25 of 114 Reviews

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Mark

Food Production, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

User-friendly software with extensive customization capabilities

With Ultimo Enterprise Asset Management we have an integrated solution in which we can manage all facility services much better: ICT, technical service, fleet management, building management and prevention services.

PROS

Ultimo Enterprise Asset Management is very user-friendly and has extensive features. The special thing about this software is that you, as an administrator, can very extensively customize it in a simple way. You can change database tables and even add extra tables. It is possible to adjust any screen and create new screens. You can also change existing workflows and create new workflows. It even goes so far that you could build a whole new application within Ultimo Enterprise Asset Management, should you need it.

CONS

I can't immediately think of something that I don't like.

Reason for choosing IFS Ultimo

Ultimo Enterprise Asset Management offers many more functionalities, covers all facility services and is highly customizable.

Reasons for switching to IFS Ultimo

The former custom software was no longer serviceable.

Floris

Hospital & Health Care, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Nice package

We are very satisfied with Ultimo. They know their own quality and also regularly discuss customer requirements with the customer. In addition, most of the hospital's asset is located in Ultimo and we therefore manage this more efficiently. With inspection checks we can show the entire course of an instrument with a few steps.

PROS

The software is flexible and has a high user performance. It is easy to adapt to the wishes of the customer and the working method is understandable. We use the facility widely, from reporting malfunctions to reserving meeting rooms

CONS

Some process-related actions are missing, but they can always be realized through customization.

Reason for choosing IFS Ultimo

Ultimo is connected with the technology department. The software also contains tricks that show this. In addition, facility. Topdesk does not have this connection.

Simon

Hospital & Health Care, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed March 2019

Help in maintenance

It help you with registration of your assets and jobs. Also helping your self with reporting tools. You have not to write down the things you do. You just take Ultimo with you and make your work right.

PROS

Registration of maintenance, making lists, export to excel.

CONS

Sometimes respons late and big changes in data

Ben

Renewables & Environment, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

From on premise to the cloud

The people are very helpfull and friendly. The software does what it has to do.

PROS

We are very happy that we used Ultimo on premise. Now we are busy tn bring Ultimo to the cloud platform.

CONS

There is nothing that i can mention to be changed.

Joel

Hospital & Health Care, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2022

Ultimo the Ultimate experience, i love it

My overall experience is good, the company works realy professional and does what it says it would do. the program is superb and working together with other partners makes them even stronger and better.

PROS

Fexibility and user friendliness. Ability to adjust almost everything yourself en de ease of it. The thinking and support of the consultant if it's not possible we make it posible The broad functionality

CONS

I don't yet know, i've never used a program that is this flexible and adjustable and develops in such a speed. I'm just a fan!

Reason for choosing IFS Ultimo

It was more flexible and fitted better to our corrent way of work and program.

Reasons for switching to IFS Ultimo

The software was out of service and old and obsolete we we're searching for a new alternative that was more up-to-date and we've found it!

jeroen

Hospital & Health Care, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2019

Ultimo comes in handy

Nice software to use in the daily work with lots of possibilities to discover

PROS

Work with different departments in the same tool, easy to use for employees, enable to customize for bussiness needs, Ultimo keeps envolving the software

CONS

Some functionality is 'old fashion' .. for instance not able to dubble click in a grid ... not able to connect a employees to more skillcategories

Reason for choosing IFS Ultimo

Coverage for more departments to work together in the software, more functionality

Frank

Textiles, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Work efficiently and keep your processes under control

The product covers a wide range of processes in an industrial environment, so you do not have to rely on multiple software packages.

PROS

The overall covering from different business processes.

CONS

At the beginning the program seems to be complicated, it takes a wile before to get all the users at the same level.

Reason for choosing IFS Ultimo

Api Pro and Ultimo are very similar, we chose Ultimo because we had Ultimo experience in house.

Stefan

Chemicals, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Easy to use

PROS

The software speaks for itself and is really easy to use. There a lot of functionalities in the software and you can easily expend the functionalities.

CONS

Ultimo is a complete package. The basic software is fairly complete. The basic software meets our expectations.

Reason for choosing IFS Ultimo

Overview of Ultimo is very clear in comparison with Dynamics 365.

Ruben

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2021

Ruben Heerman - Ultimo Review

Good

PROS

Makes it easy to keep track of tasks of all kinds

CONS

The barrier to entry for customizing is not small.

Reasons for switching to IFS Ultimo

It was only used by a fraction of the workforce and Utlimo is used by most.

Cheryl

Government Administration, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2021

IT Service management for mintenance

It is extremely good with maintenance of our assets. The back office helps us to access other parts of the application enabling us to look in on all aspects of our assets and aiding us in building up a history of everything concerning our assets. Add to that the problem management and reporting there is nothing we don't know about every asset.

PROS

Good, ITIL based processes. The Ultimo IT Service mangement module is well thought out and easy to configure.

CONS

Not cheap. Maintenance of the software can be quite pricey, but the service is good and you get what you pay for.

Reason for choosing IFS Ultimo

It was more suited to our specific needs and also more flexible.

Ireen

Utilities, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2021

Complete system with possibilities for configuration

All the administration of our production assets are held in Ultimo. The work which has to be done is automatically generated by Ultimo and solutions are registred in Ultimo. Mail is send from Ultimo to external companies and also mail is send to Ultimo to register issues. Working permits are handled through Ultimo.

PROS

Software is very stable, never shuts down. Easy to configure, if you have the knowledge you can also make complex configurations. Lot of basic functionality, configuration is not necessary if you want to use Ultimo as it comes.

CONS

If you make configurations not all functionality is possible anymore, like connecting to other applications. This is not always clear on forehand.

Reason for choosing IFS Ultimo

Functionality / Consultancy / price came out as number 1

Jan

Logistics and Supply Chain, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2019

flexible CMMS

better control on preventive maintenance, more stable and accessible than previous CMMS; in fact, an organizational change is needed to make the technicians more responsible and accountable. That cannot be delivered by Ultimo ;-)

PROS

flexibilty, customization of Ultimo Maintenance Management

CONS

risks: customization in combination with updates and new releases; customization based on input from less experienced colleagues; quality of descriptions of the work carried out (technicians do not specify their work ) search tools not on the 'google' level (sequence dependency)

Sjaan

Government Administration, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Ultimo

PROS

Ultimo is very sootable to administrate all to maintain equipment at all levels. It is also available as a app on an i-pad or telephone for using in the field. That what most users like the most. Ultimo is perfect to manage. It is very flexibel in adjusting it's configuration. Placing new buttons or new fields on a screen is easy.

CONS

The structure of its database tables is one you have to get used to.

harry

Utilities, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

super software

PROS

userfreindly, easy to use and pogressive

CONS

ridgid workorder flow, testing capabilities

Jelle

Maritime, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2019

Heesen Yachts Technical Support

It cost you a lot of money. But in the end it is all worth it.

PROS

It's pretty easy to use and there are a lot of features. They can even build a feature for you if it doesn't exist. Also the support is great.

CONS

The software is a little bit expensive. You also have to pay for almost all extra features.

Evelien

Hospital & Health Care, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2021

Ultimo

This program is easy to use, and has a lot of possibility's. You can connect other applications with Ultimo, to import or export data. You can design screens yourself.

PROS

It's a great program with a lot of possibility's

CONS

I miss the possibility to connect one knowledgetopic to another

Mark

Machinery, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

A real good and complete Maintenance Management

PROS

There are so many functions in the software. When implemented correctly you can have really many benefits.

CONS

Now and then we have problems with the software getting stuck and there are several error messages which we don't know what they mean.

Ercih

Food Production, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2019

BRZO company use Ultimo

ease of use. and help us to reach our targets

PROS

HSE module in full use, including the MOC module. very very important

CONS

Not always flexible, and the need for mobile souutions. much better than the current app

Martin

Food Production, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Ultimo by Royal Fassin

PROS

It is user friendly, easy to show how effective ( on asset base) the performance is .

CONS

Nothing , i found no cons about Ultimomaintenance management

Marco

Health, Wellness and Fitness, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

easy to use

PROS

web based, easy to use. simple and logical layout

Jonathan

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2021

Good

PROS

How easy it is to use for everyone, technicians, facility employees etc

CONS

The wait for help, it takes to lang to get help with problems

Reasons for switching to IFS Ultimo

It was not working how it Should be

Rene

Building Materials, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2021

Covers various areas and is widely adaptable

Our Technical and Facility Services (on several premises) have a good overview of all the ongoing work.

PROS

Is useable for a lot of different areas. Can be adapted to your needs.

CONS

Adaptions can be costly, because of consultant hours.

Reason for choosing IFS Ultimo

Best fitted our company requirements.

Reasons for switching to IFS Ultimo

It would take to much programming hours to expand the old software.

paul

Automotive, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2019

excelent

easy and quick implementation

PROS

easy to use and very good support and simple implemantation

CONS

we only have 3 users so sometimes no aces

Ward

Hospital & Health Care, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

adaptable software

Periodic maintenance has greatly improved by automating the scheduling of the maintenance

PROS

Ultimo can be configured so that it fits all of our needs.

CONS

The reporting tool has so many features that it can be overwhelming

Jerry

Mining & Metals, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Ultimo maintenance management

PROS

Easy well integrated functionality. Everything hangs well on eachother when you did a good set-up

CONS

We did not hit very big issues for now .

Reason for choosing IFS Ultimo

Price, simplicity, fast,

Reasons for switching to IFS Ultimo

Not enough functionality

Showing 1 - 25 of 114 Reviews